The people were very friendly and they did a great job with our golden retrievers. I thought the…read moreprice was fair.

Crystal is amazing with my dog. . I brought my German Shepherd because he was so scared of water…read moreyou could not even get him close to water. She has the skill to work with him. She does amazing job every time we bring him there. I would recommend her to everyone.

Hope, our groomer, is like a dog whisperer!!…read more She truly cares and understands that Dexter is a part of our family. And when he is at the Rio Grande, she makes sure that he is cared for and loved Not to mention how "handsome" he looks after his appointment Keep up the great job. Everyone is so friendly and accommodating. You fit us into your schedule. We already have our next appointment scheduled

Excellent job on our two cats grooming sessions - one got a regular groom, the other a lion cut…read more(due to mats) and the girls both look FANTASTIC! We are so grateful that you took such wonderful and detailed care of them! They even got their claws trimmed while with you. Honestly, quick, convenient and wonderful service all around. Thank you guys SO much!!

I witness the lady (groomer I suspect ) loose her patience with some dogs and yell at them, several…read moretimes--as I dropped off. She seemed to have too many dogs there on her own and so perhaps she was overwhelmed? It was our first time there, so perhaps I caught her on a wrong day. Idk. My dog seem very nervous afterwards--idk. Plus we're weren't happy how our doodle haircut came out. Idk, just not happy with our visit there so we won't return. Perhaps others had a great experience and that's great. But that wasn't us. Good luck!

Lisa does a great job on my little guy. He is blind and the left front leg is weak. She has…read moremanaged to work around his disabilities. He gets lots of kisses from her and she is able to settle him when he is anxious.

Does a good job. Price is reasonable. I don't have to wait for 3 hours to get my German shorthand…read morebathed and nails trimmed. The groomer here gets it done in an hour and a half.

My dog Teddy is really happy coming here. I appreciate that very much. I definitely recommend this…read moreplace.

My husky Apollo loves coming here! Great spacious place with lots of areas for dogs to free roam…read moreinside/outside. Safe normal dog boarding business I recommend

On 2/15, we went on our first vacation in 10yrs. We had trusted HA and chose to board our dog,…read moreJasper, there. On 2/20, roughly 50 dogs of various sizes, ages, and breeds were let out together before bed. Reputable facilities separate dogs at least by size for what should be obvious reasons. We were assured that bigs and smalls were separated, important to us bc Jasper had never been around small dogs, except at size separated dog parks, where he rushed the fence toward the smalls - despite what the owners say, they were aware of this. On 2/20, Jasper was showing signs of distress. His distress signals were ignored and he allegedly lashed out at a 10lb, 16y/o dog(why was a tiny senior out with 49 other dogs?). There were only 2 employees monitoring, 1 in training. idk what happened to Jasper at this time. It took 45 minutes for the injured dog to get to the ER vet (AERC). He did not survive. I am so sorry for their loss. This is a horrific tragedy, which could have been avoided had the facility acted properly. My heart is broken for them. HA said they were going to review the footage they had. HA had also told us that we needed to contact AERC. Multiple AERC staff told us the same thing: This is not Jasper's fault. This happened due to the negligence of HA. They also told me that HA had approved treatment and accepted responsibility for all financials. The staff who took the dog to AERC were evasive when AERC asked what happened. I was never contacted by any eyewitness about this - after trying to get the story from the owners, I turned to social media, and only yesterday felt I finally had a semi-complete picture. The extensive footage claim is a lie. Whatever happened, happened in a blind spot. We had a friend pick up Jasper ASAP, concerned for his safety. I had emailed HA with this info, and also that I would not be paying, given the situation. Jasper was given to our friend, but they didn't ask her name, let alone check ID. They said it was fine for her to go without paying. The owners have since threatened to file a claim for this, saying that my dog was safe and well-cared for during his stay, which I dispute. The friend who picked him up said that Jasper was timid, shaky, exhausted, and had a subconjunctival hemorrhage in his L eye. W/o of signs of infection, this generally occurs because of trauma. I'll never know what happened. As of this writing, his eye is still healing. The owners claim that we didn't tell them about Jasper and needing separation with small dogs, that we refused to pay the hospital bill - all lies. Anita told me explicitly that HA policy was to separate by size, and she told AERC the same thing. But I have found that it's common for the owners to allow undertrained staff to monitor packs of 50-60 dogs. You can see it on the stream. On 2/21, I took several screenshots of a small dog out in the yard with several large dogs. No staff. This dog wasn't the first to die while under their care. This is the SECOND time something like this has happened (this was confirmed by public safety officer). I have submitted a report to several agencies and animal welfare orgs. I believe that HA endangers dogs and staff through patterns of negligence, bullying, and lack of training. I have been in communication with DVMs and other animal professionals about this situation. When Anita responds to this with more lies, I'd like you to know I have receipts. Jasper is a dopey, loving, playful, athletic hound. I have never seen him display an ounce of aggression - I have two children under 5. I am an experienced dog owner. I have never seen him act out because I have never put him in a position where his distress became overwhelming. HA doesn't train staff, nor do they take accountability when they make mistakes. This isn't the first dog to die in their care, but I think it should be the last. I also wanted to shout out HA employee Katie E. Thank you for posting that review publicly, online, and in writing. I let Anita know how helpful it was in establishing a pattern of negligence and lying at HA.

I felt welcomed as soon as my kids and I entered the store. The place is small but offers a decent…read morevariety of things. I saw lots of cat food options that I haven't seen at other pet stores but also didn't see some brands I've seen at others. The store was quite organized and clean. I was excited to see the different options for my little guy. I also appreciated chatting with the employee. Since I'm new to being a cat owner, I'm constantly trying to learn and ask question, and overall just questioning my choices in cat related purchases. The staff member was helpful and didn't make me feel self conscious about the items I chose. She was helpful in telling me about their perks and the awesome 4% rebate on purchases. I'm excited to have found a pet store with good options and good perks.

Always friendly and always helpful. They are always happy to see dogs too. It's very sweet.read more

Charlene and Bill were great. Unfortunately they have bothed passed away. I have talked to their…read moreone son and the person living upstairs on the property and have heard that the Kennel may be reopened in the future. I would certainly hope so. My dogs loved the place and I really liked them as well. Great people !

Great service, dog treated well and happy. I drop off the pup for over two weeks when on long…read morefamily vacations.