My husky Apollo loves coming here! Great spacious place with lots of areas for dogs to free roam…read moreinside/outside. Safe normal dog boarding business I recommend

On 2/15, we went on our first vacation in 10yrs. We had trusted HA and chose to board our dog,…read moreJasper, there. On 2/20, roughly 50 dogs of various sizes, ages, and breeds were let out together before bed. Reputable facilities separate dogs at least by size for what should be obvious reasons. We were assured that bigs and smalls were separated, important to us bc Jasper had never been around small dogs, except at size separated dog parks, where he rushed the fence toward the smalls - despite what the owners say, they were aware of this. On 2/20, Jasper was showing signs of distress. His distress signals were ignored and he allegedly lashed out at a 10lb, 16y/o dog(why was a tiny senior out with 49 other dogs?). There were only 2 employees monitoring, 1 in training. idk what happened to Jasper at this time. It took 45 minutes for the injured dog to get to the ER vet (AERC). He did not survive. I am so sorry for their loss. This is a horrific tragedy, which could have been avoided had the facility acted properly. My heart is broken for them. HA said they were going to review the footage they had. HA had also told us that we needed to contact AERC. Multiple AERC staff told us the same thing: This is not Jasper's fault. This happened due to the negligence of HA. They also told me that HA had approved treatment and accepted responsibility for all financials. The staff who took the dog to AERC were evasive when AERC asked what happened. I was never contacted by any eyewitness about this - after trying to get the story from the owners, I turned to social media, and only yesterday felt I finally had a semi-complete picture. The extensive footage claim is a lie. Whatever happened, happened in a blind spot. We had a friend pick up Jasper ASAP, concerned for his safety. I had emailed HA with this info, and also that I would not be paying, given the situation. Jasper was given to our friend, but they didn't ask her name, let alone check ID. They said it was fine for her to go without paying. The owners have since threatened to file a claim for this, saying that my dog was safe and well-cared for during his stay, which I dispute. The friend who picked him up said that Jasper was timid, shaky, exhausted, and had a subconjunctival hemorrhage in his L eye. W/o of signs of infection, this generally occurs because of trauma. I'll never know what happened. As of this writing, his eye is still healing. The owners claim that we didn't tell them about Jasper and needing separation with small dogs, that we refused to pay the hospital bill - all lies. Anita told me explicitly that HA policy was to separate by size, and she told AERC the same thing. But I have found that it's common for the owners to allow undertrained staff to monitor packs of 50-60 dogs. You can see it on the stream. On 2/21, I took several screenshots of a small dog out in the yard with several large dogs. No staff. This dog wasn't the first to die while under their care. This is the SECOND time something like this has happened (this was confirmed by public safety officer). I have submitted a report to several agencies and animal welfare orgs. I believe that HA endangers dogs and staff through patterns of negligence, bullying, and lack of training. I have been in communication with DVMs and other animal professionals about this situation. When Anita responds to this with more lies, I'd like you to know I have receipts. Jasper is a dopey, loving, playful, athletic hound. I have never seen him display an ounce of aggression - I have two children under 5. I am an experienced dog owner. I have never seen him act out because I have never put him in a position where his distress became overwhelming. HA doesn't train staff, nor do they take accountability when they make mistakes. This isn't the first dog to die in their care, but I think it should be the last. I also wanted to shout out HA employee Katie E. Thank you for posting that review publicly, online, and in writing. I let Anita know how helpful it was in establishing a pattern of negligence and lying at HA.

Our pup jumps out of the car and runs inside. She loves it there and the staff seems to love herread more

I have been going here for about two years plus. Absolutely recommend. Owner cares and hires great…read morestaff. Will not go anywhere else. So nice to see my dog excited to walk through the doors, never has happened anywhere else.

We needed last minute boarding for our dogs the weekend after Christmas. We called our usual place…read moreand they were full. My fiance called and they were so nice on the phone. Both of our dogs seemed really happy here! They were great for drop off and pick up! The only reason for 4 stars instead of 5 is that they don't have an outside run!

We love dogs at play! We have one anxious dog (Raiden) and one overly excited dog (Rex) and they…read moreboth love the staff at Dogs at Play! We have used them at least 5 times in the past year and everytime they remember our dogs and are just as excited as the dogs are to see them. We typically board them but have also taken them in for nail trimmings and baths. They even offer joint rooms so Rex and Raiden were able to still be with each other in the new environment so we always tell our friends about Dogs At Play when they're looking for boarding!

The Hound Dog Pet Hotel - East is awesome! The staff there is kind, knowledgeable, professional,…read moreand you can tell they really care about our dogs! We highly recommend!

Excellent boarding, day care and grooming! Our Huey loves it here and they take great care of him…read more Also Llyra provides the best grooming Huey has ever had. She is so patient and kind -- great communication too. Thank you all!

Our dog loves Dog Day Getaway! We have sent our dog weekly to DDG for daycare for the past 2 years…read moreand have loved the quality of care he has received. The staff members know our dog by name and give us updates on his day if requested. They post daily photos of the pets on social media which is fun to see what they are up to. The play area webcams also give you a look as to how your dog is doing. There are seasonal or holiday offerings which are fun add ons. For example, if a pet is being boarded during thanksgiving, you can add on a thanksgiving themed meal for your dog to enjoy. Valentine's Day boarding and daycare can opt into a treat exchange so your pet goes home with a variety of goodies. They also have done a yearly photos with Santa event which got us an adorable photo of our dog and Santa. DDG loves each dog like their own and the quality of care is outstanding! Thanks DDG for taking such sweet care of our pet!

Thank You To The Amazing Team! They Truly love there Job, and your Dogs!!…read moreFrom grooming to Day Care, worth every penny! I couldn't leave 10 stars, but you don't need to look any further then the pictures to know what type experience your own pets will have! Thanks Again Miska, when I want my hair and nails did, I only go to Dog Day Get Away

We have two bully breeds that require special handling and they have been very accommodating,…read morecouldn't recommend more.

I have brought my dog Bailey to Blue Ribbon for over a decade. They have always met my expectations…read moreas a kennel!

Hope, our groomer, is like a dog whisperer!!…read more She truly cares and understands that Dexter is a part of our family. And when he is at the Rio Grande, she makes sure that he is cared for and loved Not to mention how "handsome" he looks after his appointment Keep up the great job. Everyone is so friendly and accommodating. You fit us into your schedule. We already have our next appointment scheduled

Excellent job on our two cats grooming sessions - one got a regular groom, the other a lion cut…read more(due to mats) and the girls both look FANTASTIC! We are so grateful that you took such wonderful and detailed care of them! They even got their claws trimmed while with you. Honestly, quick, convenient and wonderful service all around. Thank you guys SO much!!

Had my Maltese groomed for the second time at the Farmington location. I am not pleased with cut at…read moreall. Choppy on both ears to the point where the hair doesn't lay down, it sticks straight out and hair left on all 4 paws between the toes. Uneven throughout his coat. I am going someplace other than this groomer. Can't wait til his coat grows out.

After years of taking my dog there with good luck we had a snafu. Notoriously they would call and…read moresay that they could take my dog early, so I'd run her in anywhere from 30 minutes to 2 hours early, I try to accommodate them but that favor is one sided. I was running 15 minutes late, they called and said I was late, they can't take her and I need to pay a 50% fee. What? I've bent over backwards to help you for years and now this? Yes, we will charge the card on file.. Yeah no you won't... I didn't let a card be on file. They said before you can make another appointment you'll have to pay the 50% and I said looks like I'll be finding a new groomer. If a adult was on the other end of the phone and would've worked with me and just said, life happens we usually charge a 50% fee but you're a long time client and we'll forgive this once they would of retained a customer.