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    Good Health Express

    2.2 (13 reviews)
    Closed 8:00 am - 8:00 pm

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    2 years ago

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    2 years ago

    I saw Jessica today for poison oak she was very nice and quick with some great information on how to avoid it

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    Hanover Emergency Center

    Hanover Emergency Center

    2.2
    (32 reviews)
    3.6 mi

    Terrible visit. I walked in the front door with a note from my ophthalmologist, explaining exactly…read morewhich tests he wanted me to go and have run "at the ER". I handed the paper to the front desk, and I explained the exact message from my doctor to at least three nurses. Then I explained it again to a doctor, and after keeping me there for an hour and a half, charging me for a full emergency room visit, they informed me that those tests are not something that they are capable of running at that facility. So they would need to transfer me to a hospital and check me in. Then they discharged me "Against Medical Advice" because I wasn't interested in them transferring me immediately to a hospital to become an inpatient there. They found absolutely nothing on my exam that would warrant transferring me to a hospital immediately. They only had my note from my ophthalmologist saying that he wanted these two tests to be run and that I should go to an ER and request those two tests. Why didn't they tell me that, when I walked in the front door with my Dr note on official letterhead, telling exactly which tests my ophthalmologist wanted them to run? Why did they waste my time and charge me for an emergency room visit when they could have told me immediately, at the front desk, that they cannot do those tests and that I should just go to the regular Dr instead? What a ridiculous way to respond to a request they already knew they were not equipped to fulfill. I walked in unassisted, clearly not in any emergency condition, simply because of the ophthalmologist' poor understanding of what the ER offers.

    My son started having a fever, headache, and sore throat. Due to his history with fevers, we…read moredecided to take him in at 830 pm on a Monday to be safe. The sign said 10 minutes for a wait, but we were greeted as soon as we got in and taken back almost immediately. The two nurses immediately got his history and vitals. Dr. Parker was in shortly after and he was great! As he was explaining the diagnostics and what they were for, he made sure to talk directly to my 10 year old and use terms he'd understand. That made my son feel so much more comfortable. We had results shortly after the tests were done. I will definitely be sure to come back here next time we need urgent care. I've always been happy with HCA hospitals but it's so nice to have a satellite location nearby.

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    Hanover Emergency Center
    On top of it this hospital is beyond unsanitary. There is dried blood on the outside of the biohazard box.

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    On top of it this hospital is beyond unsanitary. There is dried blood on the outside of the biohazard box.

    Good Health Express - urgent_care - Updated July 2026

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