First time coming here after hard day at work and the lady that only good thing she did was taking…read moremy money service was terrible and she literally kicked me out. 0 vibe.

I had back pain and tension in my shoulders. The masseuse worked on my lower back as well as…read moreaggressively working my shoulders and I felt great when I left. Very professional, nothing to suggest any nefarious activity!

Yesterday I had the hour detox scalp treatment. This is the 3rd time in my life I have had a head…read morespa treatment. She was very informative and helpful. The service was on time, relaxing, invigorating at times and nourishing. I've had issues with hair loss lately, itchy scalp, dryness, and irritation from being in perimenopause. I left the appointment with my hair, extremely soft and my scalp hydrated. I like how she has services in all price ranges, and occasionally she does sales. I was able to take a nap during the service. Everything felt comfortable.

Highly recommend booking a head spa treatment with Flora! I had the best experience here and left…read morefeeling so relaxed. I got the opportunity to look at my scalp up close before treatment and after and was truly amazed at how clean my scalp was after.

I should have listened to the reviews. One of the worst massage ever. I payed for 1 hour, she cut…read moreme off at 30 minutes. 2 customers came in around 20-25 minutes in, then she asked for $50 more for the 1 hour. I explained that just payed the $70 for the 1 hour but kept saying she don't speak English well. Had the audacity to say ,"short staff"... OK next time. What a scam! Massage wasn't that great either.

I called to ask how much to use the jacuzzi tub and the girl stated $100.00 an hour. I gawked with,…read more"you're kidding me...right?" She scowled, "What do you mean I'm kidding you?'' and hung up the phone in my face. Every one is triple pricing NOW and gouging us to take a bath.

I had a very disappointing experience at Woodhouse Spa in Walnut Creek…read more We scheduled a couples massage specifically requesting to be in the same room. We arrived on time, checked in, and were escorted back to begin our services. After we had already undressed and were prepared for our massage, we were informed that the appointment could not be accommodated as scheduled because the therapists needed breaks. At no point prior to our arrival were we notified of any staffing adjustments or scheduling conflicts. Instead, we were told, after we were already ready for service, that the massages would have to take place in separate rooms. We were then informed that they were fully booked for the rest of the day and could not reschedule us for the couples experience we originally booked. The only alternative offered was a complimentary guided self experience in the sauna, which was not comparable to what we had reserved. Alexa, the hospitality manager, did apologize and stated that Anna, the spa director, would be contacting us. As of yet, that has not happened. The lack of communication and follow through was extremely frustrating. If therapist breaks were going to interfere with scheduled appointments, we should have been notified before arriving. Being informed only after we were undressed and expecting our couples massage was uncomfortable and unprofessional. This experience reflected a serious lapse in customer service. When a service cannot be delivered as promised, there should be a meaningful effort to correct the situation and ensure the client still receives what they scheduled. I recommend taking your hard earned money somewhere you are valued and not expected to simply accept something different than what you reserved. Anna, After receiving your comment on my previous post, I feel it is important to clarify our position. We shared with you, as customers, exactly what our experience was booking this appointment online through your company's website. Rather than acknowledging how this situation unfolded from the client's perspective, your response focuses on explaining internal policies and procedures. Our frustration is not about therapist breaks or operational logistics. It is about communication. At no point prior to our arrival were we notified that the couples room was not secured. We arrived on time, were escorted back, undressed, and only then informed that the appointment would not be accommodated as expected. That is the core issue. As customers, we can only rely on the booking system provided by your company. If duet services must be reserved by phone and the online system does not guarantee placement in the same room, that process should be made unmistakably clear and proactively confirmed before guests arrive, especially for something as specific as a couples massage. Furthermore, instead of continuing this issue publicly from a policy standpoint, I believe this should be addressed internally within your company to ensure others do not experience the same poor communication and disappointment. Our intention in sharing our review was simply to express our experience honestly and highlight an opportunity for improvement.

Back again for another needed day of relaxation. My mom and I came back to celebrate my birthday…read moreand received massages. This place is so peaceful and relaxing. My masseuse, Mary Alice (?) was great. She was gentle, firm and most importantly did not hit the bed as some folks do. Thanks for a great for a lovely day.

I've always passed this place and never actually been inside but I had an appointment inside with a…read morehead spa and was amazed to see so many different independent businesses inside from Botox, nail salons, hair salons and much more. Will definitely be back to try the other studios inside!

Maricela (Suite #46) is truly a standout hairstylist. She has a natural talent and an artistic eye…read morethat you just don't find every day. Sitting in her chair always feels special -- she listens to what you want, gives thoughtful feedback, and isn't afraid to share her professional opinion if there's a better way to get the result you're after. I've been going to her for years, and she's the first person I recommend to anyone looking for a great stylist. She's warm, funny, and genuinely cares about her clients, which makes every appointment something I look forward to. If you want someone who takes pride in their craft and makes you feel amazing from start to finish, Maricela is the one.

This place is always sooooo amazing!!! Quality is top notch and service is friendly!! My daughters…read moreand I keep coming back!!

Since I moved to Concord, Deluxe Nail Salon has been my go to nail salon. The service is always…read moregreat, and the staff is consistently friendly and welcoming. I've been coming here since February, and I'm never disappointed with the results. Another big plus is the location. It's right next to a parking structure, so there's always plenty of parking, which makes visits easy and stress free. Highly recommend if you're looking for a reliable nail salon in Concord.

They are amazing people If I want to do my nails surely…read morethis place would be my first choice

Usually just get a pedicure from here. My pedicure was on point! Decided to treat myself and get…read moresome nails and go a different route from the usual acrylics. I partially blame myself because I should have notice the issue sooner. See pictures. But I noticed it after the polish applied! I did gel-x. I'm not sure if it was because he did them when I was in tbe pedicure chair. So i awkwardly had to reach over with the hand he messed up. At the end i did show him and after he huffed and puffed he said that he can fix it next time. But i think he should have offered a discount.

Cortez was my Technician on Sunday. It was my first time having my teeth whitening treatment…read more Cortez explained the process and gave several options. I chose to go a moderate process. However the result was pretty shocking. It's noticeable we took pictures too.I plan to go back soon and get another treatment. Thank you.

Got my teeth whiting here for the first time. I've never been elsewhere to do so. I am going simply…read moreoff this experience I cannot compare to other places. First and foremost it welcoming. It's clean it's professional. They answer all my questions. Even if you go past your time they'll stay with you. Very good place ! Only downside is that they have such minimal hours. So if you booked the three days out the week that they are open it won't work for you. Or it'll be very hard and you'll have to get time off. Wish they had more hours. Also a dentist told me if you have cavities and you get your teeth whitening it can cause the cavities to work faster and spread. These people are not dentist and don't warn you about this. They simply do teeth whitening and they are good at what they do. So I would recommend cleaning your teeth first.

If this yelp allow give zero star I will. The reason: 1…read more they are not accepted woman customers. They are only accepted men customers and offers special services which is out of menu. Look at their new update new pictures all beautiful girls with sexy clothe on. 2 They have no business license on the wall, even the girls working there no massage license. 3 This place is super dirty, if you turn on the big lights you can see many yellow stain on their towels and sheets. And dust anywhere. The whole place looks like storage and not relaxing at all. Also their new update picture on yelp is fake pictures is not their spa looks like. Anyway don't come here if you don't want to waste your money. 4, I don't understand why yelp took of the real review for business and keep the fake review .

This place exceptional!!!…read more Great deals until 3-31. I come here quite often as my work is physically intense. Kimi has been awesome and no matter what time I go I usually get taken care of very well! They are much cheaper than other places but give quality massages. Great value!!

I arrived here about 30 minutes early from my set appointment time and I was more than happy to…read morewait but they were ready for me and took me in right away! The place was really clean and peaceful. It was a quiet and relaxing time. My nail technician was super friendly and sweet, we laughed a lot and she was very welcoming for my first time visit here. I actually set my appointment up with her through Yelp a few weeks ago and I was just so happy to finally get my nails done from here after seeing all the lovely reviews. I honestly cannot wait to come back!

My bf and I are visiting from LA and during our downtime, he took me to get my nails done. Since…read moreI'm not familiar with the area, I decided on Fabulous Nails because of the great reviews. We came here on a quiet Wednesday afternoon and I had a very pleasant experience! I'm actually surprise this place wasn't super busy but it was also nice not having to wait long for a mani/pedi. Angel took care of my gel manicure and it turned out to be so cute!! She was able to do the design I wanted on my real nails as well. I also got a gel pedicure which included a sugar scrub, towel wrap and hot stone massage. Both totaled to a reasonable price point. I'm keeping this spot bookmarked for whenever I'm in town visiting. :)