I have been a customer of PMR for over a year. I go there because the employees are very friendly, the space is comfortable, and there's no pressure to sell if you don't like their offer (but you probably will). On my most recent visit, I worked with Cisco, a very nice, very knowledgeable guy. If you've got some gold or silver items that you no longer need, I recommend a visit to PMR. read more

Rachel was very nice and easy to work with, she made the process to sell a ring very easy and fast.

Came in today and was met by Diego. He was very professional and helpful. He made the process very easy and quick. Highly recommend and definitely we come back ! Thanks Diego read more

Superb customer service with Rachel. I highly recommend if you are looking to get cash for your old sterling silver jewelry, old antique sterling silver vanity set (brushes, mirrors) it's a good time to sell Sterling Silver! It's never been higher. read more

I have gone to PMR to sell silver and JEWELRY over the past year and been very happy with the results. They have always been very welcoming and professional. They know exactly how to figure the items worth and give a fair amount of money. My last encounter was with Doreen Swanson. She was very pleasant and took the time to take care of me. I will return in the future. read more

Precious Metals Refinery - Gold Buyers Near Me - Tucson, Arizona

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They NEVER answer their PHONE ! Have called over 4 times on different days. I guess I will o elsewhere, they don't need any business.

Bing, honest, it is a start. Enlighten people see the weight of their gold or silver instead of throwing it on a scale.And saying it weighs a certain amount.When it doesn't, it 's actually more weight?Therefore, they can low ball.You that's not right read more

Best place ever! Super helped me! Ask for val she's awesome! Don't ever go to a pawn shop definitely go to PMR

Beatriz was excellent. The service she provided was very professional and smooth. She was very knowledgeable and answered my questions without any hesitation. Beatriz was very nice and made me as well as others that came in, very comfortable. Overall experience was easy and fast. Thank you! read more

Rachel is always so kind and helpful when I come in. Sometimes selling things is an emotional process, and everyone at PMR is wonderful.

The service I received from Beatriz was excellent. Love the technology they use and the education they provide. Thanks.

Beatriz did a great job handling my transaction at the Tanque verde location. She was very courteous, fair and professional and I would recommend her to those wanting to do business there. read more

Easy process with a good price paid for precious metals. Doreen was efficient and kind!

We saw Doreen at the Sabino Canyon branch. She really treated my mother right. They gave us a fair price for our gold. read more

Easy and fair professional service from Beatriz. Transparency and quick payment . read more

I recently worked with Beatriz at PMR to sell some silverware and jewelry. She was extremely helpful and professional. She explained their process and made me feel very comfortable throughout all aspects of the activity. If I ever have a need to sell more items, I will definitely go back. read more

The staff are nice and upfront with their information. They will tell you the truth and make an honest offer for your items. I shopped around and had a bad experience from another buyer who was offering half of what PMR paid. I took a friend's recommendation to go to PMR and am very thankful that I did. David, thank you for being honest and up front I am recommending you and PMR to all my family and friends. It was worth the drive to visit this particularly location. You are awesome. read more

Excellent service, David E. Took care with my items to make sure I would get the right value. I highly recommend this place!

Beatriz, was great! fast and full of useful information. She was honest and fare for my items value!

Beatriz was amazing at evaluating and explaining the process to me. Gave me a very fair offer. Great place to do business...highly recommend! read more

Quick, fair and easy. Thanks for all of your help! I appreciate the process Doreen! I'll be back to purchase more soon!

Beatriz was very polite and helpful during my appointment today. She made sure the transaction went smooth and easy. I would definitely do business with her again. read more

David was terrific. He took his time to carefully explain and review my collection of rings to give me the best possible price. I'll be back with more pieces for sure. read more

Very helpful and made my visit very pleasant. I was unsure and kinda nervous but that faded fast! Great experience would definitely come back read more

Everything from entering the door to exiting the door was exceptional! Service, value, personalities, all Excellent!!! read more

I had a fantastic experience at Precious Metals Refinery. The staff was welcoming, knowledgeable, and took the time to explain everything clearly (especially Rachel). They gave me a very fair price and I never felt pressured during the process. The store felt safe, professional, and efficient--I was in and out much quicker than I expected. read more

A very easy transaction thanks to the help of Westyn. I always feel like I get an honest appraisal of the items I choose to sell to PMR.

I've had the good fortune of working with Jennifer, Rachel and Janna at PMR's Tanque Verde location, and they 're all professional and genuinely kind. Just the nicest people! I look forward to visiting them again in the very near future. I could not give a high enough rating to express my gratitude to this company and it's top notch employees. Thank you, kindly. read more

What a wonderful experience! Janna was extremely friendly and always smiling. Awesome customer service and very satisfied ! Thanks Janna!

David was so kind and helpful to replace my father's watch battery. My dad is lost without his watch. He's 88 years old. I certainly recommend David for all your PMR needs. read more

Beware.. Sold here once before with satisfactory result. This time I called all three locations and got a different buy price of 90-95% of spot price. I went in and spoke to Mary who denied ever buying from me and says they never go by spot price but have their own "price sheet". Strange as that's exactly how I sold to them the first time. I got the cringiest feeling as she spoke, and felt this place was definitely shady. The so called "price sheet" lowballs the buy price to below 90% of value. Don't be fooled. What a joke. read more

We walked in not knowing what to expect. Rachel Kok greeted us and walked us through the process explaining each step. No pressure, just a good knowledgeable description of how the items were evaluated. Felt that we were treated fairly and with respect! read more

Doreen was so Fabulous I felt very comfortable and well taken care of. All in all my experience seemed quite fair and went well . read more

Went to the Tanque Verde location and was greeted by Jimmy and Mary. They really helped me through a tough time selling my mothers jewelry. Very transparent and professional. read more

This was a the sleaziest experience. I would NOT recommend. Go elsewhere. There are honest buyers that are trustworthy and will provide you a pleasant experience in Tucson. Not These folks. Mary lacks class and tact. She played a great role in distracting us. Never have Sold jewelry and not had a private experience with just one buyer. She was floating around the table, putting our merchandise down and offering tea. It was beyond strange. If you sell here make sure to go ONE ITEM AT A TIME. We went in.... With a list of all items to show: perhaps outwardly we looked inexperienced however upon arriving home we noticed a ring was missing after taking inventory, which we now are left wondering... HOW?? The one thing I can say for sure is none of the previous reviews were reflective of our experience. We exited quickly for this reason. read more

David took great care of me. Very professional. Comfortable setting. Thanks, David!!!

I went in with a gold medallion to sell. I was very pleased with the entire process and was given a very fair amount of money. I was treated respectfully the entire time. Highly recommend. read more

We went to the Tangue Verde location and had an excellent experience working With Doreen. We were treated very professionally and received a fair price for they item we were selling. It was helpful to watch the process of her consulting with other staff (Mary was also so helpful) and buyers. A very transparent approach. Also, purchased a very unique piece of jewelry...they have some very items for sale at good prices. Will be back read more

I recently sold some silver to pmr. Some pure sterling and some weighted . These are two totally different grades of pay out. But in their initial evaluation they decided to bundle all the silver together and paying out at the lowest grade. After I pointed out that the pure sterling would be paid out at a higher rate they adjusted accordingly. This showed me that they knew that the value was greater and was willing to short me. Do your homework and be willing to question motive. Fancy facade but works like a sketchy pawnshop. read more

Redeem. Webster says: 1a : to buy back : repurchase. b : to get or win back. 2 : to free from what distresses or harms: such as. a : to free from captivity by payment of ransom. b : to extricate from or help to overcome something detrimental. This company has redeemed itself by handling real problems with real solutions! Based on the company's response to my previous review, it is crystal clear that they have taken my problems seriously. Thank you! I received a reply from their business manager, then their district manager and ultimatey, the owner. They were all prompt and helpful, but the owner was exceptionally thoughtful and concerned for me, the customer, instead of just covering their behinds or giving me the corporate run around, he took the feedback and is using it to remedy any internal problems. Honestly, that's all I could ever ask of a business, to be open to hearing a customer's perspectiveand to take appropriate action. So refreshing. If all owners took things this seriously, I would be blown away and I am a former business consultant who knows how challenging that can be for owners and mangers to accept the feedback. So, if you have any concerns or problems, don't let them fester, contact this company because of 2 words: they care. That's a rare thing. I don't expect much during a Pandemic, but I do know money can be tight and PMR can be a real help. I believe they have and will tighten up their training and protocols so this doesn't happen to others. read more