I rented a 12 passenger van from Kevin for a girl's day. He was fantastic to work with van was…read moreclean and drove great. Communication was amazing with fast response. Will be using his services again.

I rented a Toyota Supra, fantastic car, exceptionally clean, fairly priced, and effortless…read morecommunication, would rent again in a heartbeat!

I made reservation online, car was waiting. Emily checked me in, she's amazing, returned the car…read morethe guy checked me in was awesome too. One of my best enterprise Rent-A-Car experiences. Definitely use this location again.

I'm picking up my minivan from the San Mateo Enterprise the day after Christmas for a road trip to…read moreLA. Although I have yet to get my car as it's other people's turn, I have to write this review to praise Brianna. She is attentive to every one that comes in, very efficient at folks checking in their cars as well as folks renting, and conscious of people's time and family needs. She's so pleasant to everyone. The day after Christmas is everyone's time to recover from the holidays and Brianna's positive, bright attitude makes the start of my day and the start of the new equally positive and bright. We need more people like her.

Super Cheap Car Rental was excellent.. Easy pickup and drop off. Steve the owner was even willing…read moreto pick me up. Price was exceptional! Car ran great absolutely no issues whatsoever ! If you like good prices and great service I highly recommend Super Cheap Car Rental.

Was a little nervous about the reservation because it took about two days for it to be confirmed…read more Once it was confirmed and actually met Stephen (Steven) not sure of spelling I understood why it wasn't immediately confirmed. Super Cheap Rental is solely run by him. He has a few cars to be rented and based on what you choose will determine the amount of mileage allotted. We were given a Nissan Versa, we thought it was quite perfect for the the small parking spaces in San Jose and Bay. Excellent on gas mileage too! The best part was the pricing, it really is cheap! We also got picked up from the airport but that was probably because he didn't have any clients prior to appointment. We took a Lyft to the airport since Sundays the office is closed. All in all, we'd rent again.

This location has been my go-to for rental cars for years. The staff is always friendly,…read moreprofessional and courteous. And the pickup/drop-off service is worth its weight in gold. They have their own huge parking lot and super convenient location right by 101. Model selection is always good too because they bring vehicles from other locations to accommodate you if necessary. During my most recent rental I had an issue that was promptly and thoroughly addressed by Ashley, the Branch Manager who is exceptional! I greatly appreciate all her help in going the extra mile and look forward to rentals from this Enterprise in the future.

Karen helped me, she's the best!!! Easy transaction, professional and polite. Highly recommend…read moreasking for Karen when you go. She's awesome!!! Thanks Karen!!!! -Ian

Erika was wonderful! Every rental experience should be this smooth. She greeted me right away,…read moreclearly explained all my charges, and got me into my car quickly. Once my car was repaired, she finalized my paperwork promptly and even arranged a complimentary drop-off at the repair shop. While I grabbed my car, she kept my kids' car seats safe in her office and helped me carry everything out. She truly went above and beyond -- seriously great service!

One of the best car rental experience we've ever had. While our car was in the body shop, we…read morerented through Enterprise. We lucked out because they had an EV available, the latest Nissan Leaf. Their service here was first class. They treat you like royalty. They even called me ahead of time that they received my insurance claim for rental. Truly a seamless experience. I highly recommend if you're in the area, rent here with Enterprise. They will provide you a phenomenal service. Cheers!

The whole company is a joke. I rented a vehicle and returned it. They did not close out the…read morecontract for 20 days after and then they charged my card for extra 20 days after a month. 2 weeks after I returned the car they reported the car stolen and I got a phone call saying that the police was looking for me. I told them that the car was returned and fully paid for and still they continued to harass me and threaten me. I called them and they offered no explanation and when I asked for my money back for the extra charges they went and charged my credit card for over $3000.00 again. I was shocked. At first they denied everything and after I sent them the proof, they said they will return my money which I am still waiting for. I have no idea how they are in business. They charge people whatever they want and they hope they don't realize that. I found out that there is a class action lawsuit against them from most states from people who ended up in jail or held at gun point by the police because they falsely report the vehicles stolen.....amazing! The government should step in....this is absolutely criminal!

My Hertz Rental 1/16/2015 SFO…read more I worked with an agent for over 30 minutes as she made faces and comments expressing her annoyance with having to process a rental exchange. A supervisor was stationed 5 feet and she witnessed and heard the entire interaction. I am applauded that a supervisor would not step in and ensure that a customer would receive appropriate assistance. As the interaction dragged on and was not completed in a timely matter I grew frustrated and I said to that it was obvious that the agent was not interested in helping me and I asked if someone else could assist me. She then proceeded to say that she didn't understand why I even wanted to exchange the car, I told her that she is "horrible at your job" to which she responded to with a "you are horrible!" - she was actually yelling at me! I asked her to please complete the transaction so I could be on my way, she again blamed me saying I should have just kept the car I had. I told her I'd happily take the original car back, she instructed me to go back to the garage and see if the car was available. She didn't offer to radio for a car, she wanted me to do search myself! She offer a smaller car than what I rented which I rejected and then she said I would have to pay extra because they were out of full size cars (what I had paid for) or take a smaller car. I was traveling with 3 other people including my paraplegic sister who requires a wheelchair. I could not accept a smaller car, it would not have accommodated our needs; that is why I purposefully booked a full size car. I had a 9 hour drive ahead of me from San Francisco to Las Vegas so I didn't want to spend any more time arguing with a rude agent so I ultimately took what they gave me and left. The car they gave me had issues and I had to exchange that car when I arrived in Las Vegas due to Stabilitrack issues which continually disabled the cruise control in the vehicle while in motion.

Good location, only 5 min to terminal, professional staff and brand new cars. But they only have…read morebranch in SF & LA，but it's enough for me.

From the owner: We are a So-Cal based car rental company that focuses on the local market. We strive to provide a…read morebrand new fleet at a competitive rate accompanying with professionalism to our clientele. Reach Rental瑞驰租赁是美国西南地区最大的华人专业汽车租赁公司。本公司拥有四百多辆各类2019-2020全新中高端豪华商务车队，百万商业租车保险，并提供一站式全套特惠旅游服务。 希望通过我们的专业服务，能让您的美国之行更加顺利开心。

Service at this location: five stars…read more Budget rent a car in general: four stars (maybe less). First, the good. I rent quite often from here - I don't have a car and this place is right across from where I work, so pick up and drop off is easy. I also prefer Budget because they have a debit card policy. But the service, for me, has been phenomenal. Maybe it's because I'm a regular. Maybe it's because I'm reasonable and usually nice. Maybe I've always met them on a good day. Or maybe because they're actually attentive. I'd go for the latter. Let's just have some examples of my experience: 1. I rented a car on a weekday so I could do all of my Christmas shopping. I only drove about 25 miles, since I was staying local. I did replace the 1.5 gallons of gas I used, as per usual. When I returned the vehicle, the clerk added a fuel surcharge since I drove less than 75 miles (apparently that's a thing) but the manager quickly corrected the mistake. He just saw me hesitate when I saw the receipt, looked over at the screen and said, "we'll take that charge off." I didn't even say anything. Folks, he saw the mistake and corrected without me saying a word. 2. They are generally respectful of my time and try to get me in and out of there in 10 min. 3. They don't try to upsell me. I really like the guys here. They're good communicators and I've never had a bad transaction (I've rented there about 10 times in the past year). I don't know what all of these 1 star reviews are about. The so-so. 1. I really wish Budget had better cars. I've had to rent Mitsubishis and Hyundais, which I detest. They're typically loud and uncomfortable and hard on my back. If I could rent a Ford Focus or Taurus or an Explorer (for large loads) or Nissans I would. This is not the fault of this franchise. 2. I find Budget to be extremely expensive on upgraded vehicles. 3. Extended hours on Saturdays would be helpful. There you have it. I've rented from this Budget many times this past year and I highly recommend it.

Rented a car through Avis. Got here and they didn't have the car type requested and told us to…read morehandle it with customer service. No offer to help resolve the issue nor any advanced notice so that we could have pivoted our plans. This is such poor customer service in every level

I rented a car on 4/23/26 in DFW Airport location and Customer Service Nikki helped me through the…read moreprocess quickly. Other competitors in the area are very " pushy" getting the extras when renting a car but Nikki been so nice and I got my car that I chosen.

Once in a while we will try another car rental company, but we always come back to National. At SFO…read morewe take the tram to the car rental area like others do, but they go to stand in line at various car rental counters. We walk directly to the National Car aisle, select our car, and we are on our way. So fast and efficient!