My first time here since switching new insurances and had to come here for myself (dry, wheezy…read morecough, with mild congestion). Considering it is the cold months, it wasn't busy coming in on a weekday mid afternoon (they close at 8pm daily). Office was very clean. Wait time wasn't too bad (15mins that's including the time I had fill out paperwork). Staff were very welcoming, nice and patient. They ask that you kindly wear a mask if you don't show up with one (no biggie!). I knew I would have some sort of respiratory issue but wasn't expecting bronchitis. I saw the NP and she was so nice and thorough. Administered an injection, breathing treatment while I was there, and ordered the recommended medications for further treatment. Overall my experience there went really great and so happy I got to come. I felt seen and heard - oppose to other urgent care places where you're rushed out the door. Thank you for taking care of me.

I just started coming to this facility, and I really like it!…read more I've only had the pleasure of meeting my PCP doctor once, but can tell she's a very good doctor, takes the time to listen and ask questions & was just an easy person to talk to and open up with. I had a broken foot so she ended up putting in an (expedited) referral to see the foot specialist, which just so happened to be located on the second floor! The very next day the referral was approved and the podiatrist office (foot doctor) was calling me to set up an appointment for THAT following day... Super fast! I've seen the podiatrist a handful of times since then, and he's a really cool guy as well! Communicates well and definitely has your best interest at heart! Pretty funny guy too! I've also gotten my blood taken here per my doctor's request, and have had several foot x-rays done here as well, I love that everything is located in ONE building!! The building isn't even super huge either! so it's easy to navigate around. They even have an ER! Plus I've noticed that they're hardly ever busy! It's pretty much empty every time I've come! wait times are no longer than 10 minutes at the most. My last appointment I was 30 minutes early and they were able to get me in right away! Just seems to good to be true lol. Friendly staff, clean facility, so grateful to have Dr Raju (her nickname) as my PCP and BFMC as my doctors office. -The end.

I am here today to pick up all my medical records. Unfortunately, Geo, who took amazing care of me,…read moreleft to go to Kaiser. I have had four doctors recently leave to go to Kaiser not sure why. I just want to say that Geo will be so missed. Thank you for the wonderful care I received. 7/20/26

I absolutely love the providers at this office. I have seen the PA, Matthew I think is his name. He…read morewas attentive & listened to all of my concerns. One thing had lead to another & now I see Dr. Vagilarsky there. He has been exceptional. This is hounds-down the most proactive, thorough & professional provider I've had the pleasure of working with. He is kind, thoughtful & always asks if I need anything else from him. He's performed two procedures on me & I've had no complications with either. It's genuinely challenging finding good doctors, especially specialists these days but thankfully, he's been mine. I will always recommended this facility based on the level of care I've received from him.

The provider was adequate but the ECM enhanced Care Management coordinator Brenda is rude…read moreunprofessional condescending hung up on me kept repeating ​ that they didn't have an authorization on file for the release of Records when I had just been there as a new patient and fell out a bunch of paperwork. Completely useless and waste of time.

New clean office, great customer service, the doctors are great.read more

In our attempt to enter the NEW Adventist Health Hospital ER entrance (formerly Bakersfield Heart…read moreHospital) we were most pleasantly surprised when the FORMER automatically-opened doors to the ER FAILED TO OPEN. PERIOD! Wow~. An opportunity to delay care for an emergency! Now that's a great way to get sued!!! DELAY OF CARE - OH, BUT WAIT! LET'S ADD A NEW TWIST! INTENTIONAL DELAY OF CARE!!! Hey, now that's the AMERICAN WAY, ain't it??? Especially when you are seeking EMERGENCY CARE! WOW! Adventist Health's signature logo of "Living God's Love...through healing, wellness and hope..." (Sic) couldn't be more true...because you going to DIE just trying to get in to the ER at their NEW hospital on "SILLECT" Avenue! And..."SILLECT" it is bc you going to be "Living God's Love" too...Cause you'll be in God's arms in no time at all~~~~!!!!! Way to go NEW Adventist Health ER entrance that Samson himself could not even F*cking open the freaking damn door is so damn heavy. WAY TO GO! Just absolutely LOVE it! One for the record books! WHOOOHOOO!~!!!!

All the Doctors do is check your blood pressure, read your laboratory blood results, refer you to a…read morespecialist & you'll see Dr on her way out the door after 5 minutes. Made hundred of dollars for a 5-min visit. Not again!

I love my primary doctor but when she put a referral for me they denies it. They claimed it was my…read moreinsurance company but they never received it. I would not recommend them to anyone. Is why I am switching my health care.

Checking into Urgent Care and the two nurses and security guard were very snarky and condescending…read more Very unprofessional. Saturday June 6th, 9:30ish I'm a retired RN The staff I dealt with afterwards were very polite and caring.

Just stopped by the pharmacy, the line was long but every window was open and he'd the line moving…read morequick! I have no complaints very convenient pharmacy! Long time Kaiser patient and love their care quality and services they provide!

The staff is amazing, very courteous, understanding, helpful and kind…read more You can see how much they love their jobs and clients too. Dr Sara Honari is a fabulous amazing person. She explains everything so that you understand what is going to happen. She shows how caring and understanding to her patients. All I can say about everyone that works in the office is so amazing. Thank you all again for everything y'all do and especially to Dr Honari and her wonderful crew at the hospital as well as the office staff. Thank you so much for the excellent care Barbara Bayus

Love the doctor but I don't appreciate waiting the extended period of time . I over heard the…read morereceptionist say that they overbook. I believe it. I have NEVER not had to wait and wait and wait. Then I finally get into a room only to wait again . I'm not sure what the problem is, but it needs to be fixed. They close in under a hour and there are still many people waiting. I truly dread having to come here because I know it's going to be a long wait. By the way, I've been waiting 45 min past my appointment ,,still sitting out in the waiting room. I should mention that it's only in the front office not the back one.

Quality experience for work cpe Care was fast and friendly…read moreOffice was clean Providers were quick

He refused accommodations, I returned to work only to discover from a co worker that I was being…read morepicked up (was meeting w client in the field) because dr took me off 100%? This 100% took away all income, and he knew that would happen. Why not discuss modified accommodations when I was in his presence just the day before? He knew what he was doing to me, very strategic, ZERO based on genuine concern about my health/trauma. He told me to see my primary when we were last in person, but, after his retaliatory/strategic move (without me being present) I'm going to lose my health benefits. I will be in contact with the medical board about this.

I've received nothing but the best care at this Kaiser Permanente. Always professional and…read morecourteous.Dr Artinian is simply the best, takes good care of me and that's not easy, lol. The nurses are always on point. Sure things happen or can't always please everyone. The only thing I've experienced is usually a scheduling issue, nothing major. Sooo THANK YOU KAISER ON MING AVE!!! And shout out to Stockdale Kaiser, Dr Desai, my cardiac Dr, just an amazing guy this one. I feel very lucky to have the Dr's and nurses taking care of me the way they do, that's why I'm still here..8)

I love the Ming facility because its close to the house and when you book your appointment early…read moreenough in the day, you can get in and out of the clinic pretty quickly. Check-in is easy and even easier now with check-in options via text. My primary doctor is Dr. Ofelein and I've always received quality care from her. She explains in detail and always asks if there are any issues she needs to be aware about for her notes. The lab and radiology departments are also great. Customer service from the staff is wonderful. They also have flu clinic walk-ins. My experience with Kaiser Ming has always been pleasant and positive.

Our journey began with a surrogacy pregnancy, and due to high-risk factors, our insurance required…read moreour surrogate to deliver at Kern Medical. I'll admit that we initially had some concerns based on what we had heard and read beforehand. However, our experience ultimately exceeded every expectation. The labor and delivery turned into a very intense and emotional situation. Our baby had the umbilical cord wrapped around his neck and went into distress, requiring an emergency C-section. It was a frightening moment, but the medical team acted quickly, decisively, and with incredible skill. Looking back, we truly believe their actions made all the difference and may have saved our baby's life. After delivery, our baby spent three weeks in the NICU recovering from respiratory issues, a staph infection, and learning how to feed. During that time, the NICU doctors and nurses were nothing short of extraordinary. They were compassionate, attentive, and endlessly patient--not only caring for our baby but also guiding us as new parents. They took the time to teach us techniques and build our confidence, which made the transition home so much smoother. What stood out most was how genuinely supported we felt. The team treated us with kindness and respect, and by the end of our stay, we truly felt like we had formed meaningful connections with them. We always felt that our baby was in capable, caring hands. Today, our baby is thriving, and we are deeply grateful. We have complete confidence in the care we received at Kern Medical's Labor & Delivery and NICU, and we will always appreciate the role they played in giving our child such a strong start.

Oh my gosh. My husband has been waiting and waiting and waiting in an ER bed. Waiting for a doctor…read moreto help him. We were told when the doctor has time. Unbelievable. Unfortunately, we have been to many ER's has he had aged. Never one in Kern County. This is absolutely the worst and least compassionate place ever. He was actually airlifted here and still no one seems to care. They don't even have call buttons on the beds. I know why. No one would come anyway. Stay away from here is you actually want to live.