We recently used Good Fellas Air Conditioning to replace our two massive, outdated units from 2008, and they did an absolutely fabulous job. The Estimate: Cole handled our original quote. While we could tell he was a bit younger and newer to the field, he was incredibly transparent, honest, and professional about exactly what we needed. When we mentioned we had received other quotes, they worked closely with us to find a price point that made us comfortable staying with their company. The Installation: Alfredo, Francisco, and Julian were fantastic. They were efficient enough to get both massive units fully installed in just a single day. Not only were they friendly, but they were also incredibly mindful of avoiding messes and thoroughly cleaned up after themselves. The Extra Mile: They went above and beyond by checking every single room to ensure everything was functioning perfectly. They actually discovered that the previous homeowner had closed all of our air vents--something we had completely missed! The house is now so much cooler and significantly quieter with the new systems running. I would absolutely recommend Good Fellas to anyone looking for honest, efficient, and high-quality HVAC work. Great job, guys! read more

GoodFellas Air Conditioning & Plumbing - Our New Units!! Aren't they beautiful! - Heating & Air Conditioning/HVAC Near Me - Tucson, Arizona

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So, I won some sort of contest on KVOA like 2 years ago and and the prize was 2 free visits from these guys, one fall and one summer. The fall visit was typical and efficient. I didn't particularly like the guy with his up sell as to me needing some sort of sanitizing light in the blower cavity for mold. The estimate was way over the top! But he checked out all parts of the system thoroughly, said things were in order, and that was great. Then the summer visit came yesterday and don't know where the communication breakdown came but when i talked to the scheduler a couple of months ago and made the appointment, I immediately documented it in my Google calendar. Well, yesterday's appointment was to be between 8 and 10 AM. Then 10 AM came and went, and so did 10:30 and 11:00 AM. I called at 11:30 and was told that my appointment was late afternoon. I said no thanks cancel my appt and hung up. Within about 20 minutes or so I get a call from technician David, whom was told to call and report to my home. Very nice guy, we talked about the system, do's and dont's. He went outside and checked things, hosed out the inside of Condensor fan housing and the coils. He said everything looked great and we were done. Upon reading other reviews, it looks like most customers had a good experience, so I as well would say they are worth a try. read more

GoodFellas Air Conditioning & Plumbing - The home that was serviced. - Heating & Air Conditioning/HVAC Near Me - Tucson, Arizona

We had Marty 2.0 work on our water heater cleaned out and a few replacements made. The company calls to tell us the expected time of arrival. He wears booties to keep the house clean. He inquired about the plumbing history and if we have any past problems so he could access the history of the house. We asked for future estimates on different plumbing we wanted done and left options if we needed anything done in the future. Overall the experience was very positive! In short, Marty 2.0 is professional, competent and personable. We had a great experience with Goodfellas due to Marty's craftsmanship. And we will use Marty again in the future. read more

Anthony was the BEST! Very personable & knows his stuff!! Respectfully & kind. Thank you, Anthony , for saving us money & keeping our AC running!! Try them for yourself!!! read more

Logan serviced my ac unit last week. He is very professional and explained everything very well. This is my 2nd meeting with him. He was here months earlier to give me an estimate. He is very pleasant. I am glad to be part of the Goodfella's family. read more

Logan performed the standard checkup for my heating and cooling unit this week. He has performed this service before and he always explains clearly and in a friendly manner what he did and what condition he found my unit to be in. I enthusiastically recommend Logan to you as a good service technician. read more

Do not use!!! My husband is a retired HVAC tech and we installed a mini split at one of our own properties. They said since it's under a year old it's a liability and we would have to call whoever installed it. We reminded them serval times we did the install but we are busy and need help! They made up some BS about liability. So they will cherry pick which calls they want and then to add insult to injury, they canceled on us same day! If they are using liability as an excuse then they shouldn't touch any systems anywhere. Horrible company read more

GoodFellas was very quick to respond and their customer service was top notch. Taylor, who answered the phone, was very helpful in getting us scheduled quickly. Antony Henriquez, our HVAC specialist was professional, courteous, knowledgeable, quick and very understanding to our sensitive situation. I am so glad we called GoodFellas to help with your immediate AC needs in the heat of the summer. read more

I am not the one who likes to complain. I make friends with everyone and anyone. But people need to know this. Anthony did my AC inspection last week and made a hole in my roof. There was no hole before his visit, and there is a hole in my roof after his visit and he said they are not responsible for it. My roof guy said something weird must have happened on the roof as it shouldn't have broke like that as my roof was serviced right after new HVAC installation. Spoke to Mike - Anthony's boss supervisor, and heard the same thing they are not responsible. So disapointed with how they were "oh we are not responsible". Mike said he will call me back with the subcontractor guy info and nothing. I left him follow-up messages. The other roof guy that fixed the hole in the roof said that the water condensate runoff pipe from the HVAC was not connected well and the water dripping from it caused this water damage right by the unit. I replaced my AC with them 2 years ago, they connected the condensate drain line wrong AND too short where they water kept sitting in a low spot of the roof and when the thermostat broke within the 1st year if this new HVAC unit - it kept dripping onto the roof into the wall! Also now every single time I switch the unit from the heater to the AC mode. The heater didn't work either and they had to come out and fix something. Last time spent $500 fix the control panel because Frank missed something and the control panel melted and had to be replaced. The thermostat also broke within the first year when I switched it from heater to AC and the technician was arguing with me that there was nothing wrong with it. Now a hole in the roof because they connected the condensate drain pipe wrong and it caused water damage on the roof when the thermostat broke and it kept dripping water nonstop. I read all the good reviews before also, but when it came to something serious with my AC unit - the service was beyond disappointing. Mike the supervisor didn't even have the decency to call me back and talk to me after I left him multiple messages. He had a girl call me back that said he was on the other line and she put me on hold to talk to him then back to me and then back to him after all his "they are not responsible for it "comments whereas they were the ones who connected the condensate drain pipe wrong and caused such water damage. Like really? Even if he was busy at THAT time when he made a girl call me back - he could have called me back later. If you don't want to spend extra $$ on extra repairs because they missed something before or forgot to do something or made a hole in the roof - pick anyone else please. Them taking advantage of me being a woman doing these things alone is definitely very wrong. Oh and when my burnt control panel was replaced because Frank forgot something, the technicians left a piss bottle on my roof. Sigh and I have always always tipped them all very well. Stupid me. read more

Replaced our AC unit last week. They were very prompt to get us a free estimate. Marty our project manager was very nice. He spotted an issue with airflow that wasn't addressed by another company. Very knowledgeable, great communication. Their pricing came in at competitive amount and were able to provide us with financing very quickly and easily. We felt they were very honest about all our options and we didn't feel pressured at all! We were able to schedule within the same week to have the unit installed. Our installer Alfrado was awesome! Very knowledgeable, efficient, and a great attitude. They left the site clean and in great condition. They even painted the ducting the same color as the house to make it blend in better. We feel very good about our choice to go with them. read more

I saw an ad on TikTok for a tune up offer. Made an appointment and three days later, my system died. LOL They contacted me within the hour of me filling out the online form. Very professional and prompt. When my system died, I was able to text them and make sure the appointment was still valid. They replied quickly and confirmed. I was texted when they were on their way, Mike told me each step, showed me pictures, asked if I had questions. Turns out my AC is older than dirt and is barely functioning. So I decided on a new system. Marty called me, gave me different options and I picked what is best for me. I am already scheduled for Tuesday. Three days?! I know friends who have waited weeks. The professionalism and efficiency is worth any cost in my eyes. read more

Frank was very courteous and knowledgeable in servicing our A/C units. He also troubleshooted an issue with our condensation line and corrected it. We have had several HVAC companies come out to our house in the past and not one pinpointed this issue. We would highly recommend Frank from Goodfellas Air Conditioning!! read more

Anthony H. serviced my AC today with a tune up. He was professional, pleasant and very knowledgeable. He took the time to explain to me all the stats on my system, and I thought it was a great value for the service. I've had problems in the past with servicemen not screwing all the screws back in after they take it all apart and it rattles every time it kicks on... but it looks like Anthony's got it all reassembled nicely and it's humming along cold and quiet. Thanks so much for the exceptional service today! read more

I used Yelp to find estimates for repair that I figured would need freon based on symptoms. These guys did respond out of the two that Yelp sent out but they estimated a pound of freon at $350. The current going rate is approximately $80-90 per pound. Just another AZ A/C company gouging customers in peak season because they can. Yelp on! read more

Customer Service and response time was truly 100%, called in morning and got a return call within an hour. Our AC went out and knew we needed a new unit due to the age of the unit and Marty and his team were able to come out the very next day to install, even so we also got a water heater which was much needed and installed within that same week. After calling a handful of other companies Goodfellas had the best response time and pricing was reasonable!! read more

Cesar T saved me this weekend. I had a contractor that had been working in our home and clogged up the filter and froze up the system. Its a vacation rental and I needed AC. He called me and walked me through the issue. Gave his cell to contact him the next day if it wasn't ok. I don't know many companies that would trouble shoot over the phone for free. He literally saved me! Thank you!!! read more

Called for a a/c checkup. Special for new customers $29. Arrived & went out to compressor and took the back off and showed me all information there showing what my compressor reading should be running at. My unit is 5 years old. The service person Anthony said my capacitor was near failing according to his readings. Also fan motor running too hot according his numbers also.. they recommended a coolant to be added to motor assembly. Also the amount of amperture or power was too high and recommended a hard start kit be added. When wrote up cost it was over $1200 dollars. I only bought the new capacitor bill was $437,00 and he said I'd receive an e-mail invoice. I asked for old capacitor that he replaced taking 10 minutes tops. He left and I received the invoice with total but not showing amount of capacitor or labor just a total. Called a part store & asked the price of the capacitor and was told $50,00 very big markup and will not use this company again. read more

If you want a company to stand you up not once but three times. What a joke. When you call, you talk to a dispatcher that has no clue. All the questions asked prior to appointment for the diagnostics was completely the opposite of what I said. So of course the technician that supposed to come would have the wrong information. But it didn't matter anyway they didn't even call or show and this is in a three day span of no A/C. Good luck read more

Wyatt and Cole came out to redesign and then replace the ductwork in the crawl space of our manufactured home. Hard working and smart, articulate and helpful. They went above and beyond our expectations for service. Very impressive and a sincere effort to make sure the job was done correctly. Jeff F read more

We had a service tech out to our house for a repair call. Our system was 14 years old and had been repaired (not by Goodfellas) every year for the past three years. The tech (Brent maybe?) was fast, professional, and honest. He explained exactly what was wrong and what he could do to fix it, and how much it would cost. Then he recommended we consider an new system and we decided to get an install estimate. The next day, Marty came out to our house, checked out our current setup and made recommendations. He was very honest, upfront and professional as well. It did not feel like a sales call and he also let us know we could still repair our current system, but at the systems age, it may not last long. He thoroughly explained five different system options for our house and how those systems compared to our current system. After a but of conversation, we decided to go with a new system. We talked price and he was super honest and experienced. I asked about their price compared to independent contractors. He easily sold me on the value added to our purchase long term by doing it through their company as compared to an (acknowledged cheaper) independent contractor. We also considered a couple different options for paying. It turned out that the financing that Goodfellas arranged was the best deal...I didn't think that would be the case, but...it definitely was, and was easy. They completed the removal of our old system, two systems actually, the next day; and had the two new systems in and running cold, and quiet, the same day. The crew was super polite, knowledgeable, and professional. They left no mess behind and explained everything about the new system, and thoroughly tested it to make sure it was working correctly. You should have seen the rusted mess they removed from our house. I'm amazed that we even had one system working. So, our experience was fantastic from start to finish. What I thought was going to be a giant pain in the rear, turned out to be a quick and painless turn-a-round. Our new system is quieter, more efficient, warrantied, and the price was right. I definitely feel that we made the right decision, with Goodfellas help, and our house is nice and cool again, and we have no worries. read more

I highly recommend GoodFellas HVAC!! My ac was not working when I came home one evening. I called them and had a very quick response to set an same day appointment within an hour. Anthony Henriquez was assigned, he was very professional and knowledgeable in what he does. He was able to find the problem and knew exactly what had to be done. After his inspection he explained the situation and was very apologetic he could not do more at that time (completely out of his control as it was my breaker that needed to be replaced and not my ac). Anthony came back to my home first thing the next morning and fixed the problem right away!! I am so happy with the professionalism and high quality work he provided for us. Thank you GoodFellas for providing the best service. read more

Incredibly responsive and respectful and helpful - they even recommended mold abatement services to help us w our house

I called Goodfellas on a Friday night at 5:30 expecting to get an answering machine or call service, but instead heard a live person's voice who was very helpful and immediately told me that they could schedule someone for that same day that Friday between 8 and 10 PM although someone might come sooner. And someone did and told us our unit had probably just overheated it was working fine, but if it didn't, they would come back in 30 days at no charge to have another look at it. We were very impressed. I would highly recommend this company. It's great to see that there's still good service and accountability out there in America. read more

They may be ok at repairs, but, don't bother getting a quote for an install. They quoted $10,000. to install dual mini splits. I had already purchased the equipment. that's about $1,000. an hour for labor. I understand that everyone needs to make a profit, but surgeons don't even make that kind of money. read more

In the spring of 2020, I purchased a brand new townhouse. Two years and two months later, the central AC instantly stopped working. When I contacted Chas Roberts, who installed the system, I definitely did not like what I was hearing, nor their attitude. Only the major parts were covered for five years and all of the labor was my responsibility. A brand new AC system should never quit in two years and a couple of months! The more I researched and talked to people, I knew that doing business with Chas Roberts was definitely out of the question. Within a couple weeks, two people referred me to GOOD FELLAS AC in Tucson, Arizona. Fast forward... I scheduled an appointment and this afternoon, one of their technicians texted that he would arrive within 30 minutes and he did -- in a clean, maintained van. The squeaky clean uniformed technician personified professionalism at every level, e.g., efficient, knowledgeable, organized, and friendly. Additionally, he listened to everything I wanted to express. GOOD FELLAS AC begins their diagnostic tests at the condenser outside. After the tests and taking photos, he explained the results and had the part that required replacement in his van. Shortly thereafter, he asked that I step inside my house to see if it was cooler -- "it's like a refrigerator in there" was about all I could say. I was thrilled beyond description that the AC was finally working! GOOD FELLAS AC is a gem of a company. They walk and talk genuine customer service and availability 24/7. Pricing is fair and equitable. If you are currently dealing with an AC problem or in the future, do yourself a huge favor and contact GOOD FELLAS AC before any other company! read more

Best Hvac company in town! Frank is great definitely will use again. Great service called and they were able come out same day!

A few months ago our AC stopped blowing cold air, the unit was under 2 yrs old. We got lucky with GoodFellas as they were able to come out before any other company we called. Anthony was our service guy and fixed the issue quickly! Last night our AC began blowing warm air again, i called and left a message this morning and they called me back scheduling Anthony to come out here within 10 minutes! 40 minutes later he was here, he knew exactly what the issue was the minute i turned our unit on and he had it fixed and running properly within 20 minutes. This will be our AC service company for life, i have used 4 other companies since i moved here including the company that installed the AC and none of them came close to the amazing service we got from GoodFellas. They have fair prices and professional staff. Anthony is amazingly quick and efficient. Hes also very informative and kind in my book they get 10 Stars!! read more