Highly recommend! The quality of repair is excellent and the price is reasonable. His advice on…read moreshoes that are worth repairing is well taken.

The Service requested was the replacement of the tab of a heel on a boot. In order for both boots…read moreto be even, be aware - Both heel tabs had to be replaced? even if only one was missing a tab. Technically the tab was not missing. It had gotten loose but he couldn't put it back. He had to add a new one to each boot. I felt it was pricey but he did clean the heel and possibly paint it. Not sure but heels look nice.

Just a small old school shoe repair shop that always brings a hard work ethic and a pride in their…read morecraftsmanship. Honest people and honest prices. It's only about a block away from our office and I know they've saved quite a few pair of shoes for our employees. Please support the local small businesses like this when you can, their survival is imperative in today's consolidating world.

Professional Service. They're straight-up about their…read morecapabilities and turnaround time. No Bulls#!1 from them, at all. They took care of me and I am 100% happy with their work. I highly recommend them. (Repair of old damaged shoes that I thought would need to be thrown away)

This was the second time I've gone to Victor's to have them repair my shoes, and the heel I went to…read moreget fixed I wasn't sure they could get done. Attached is the photo; it's a heel with a wrap around strap attached only on the outer side and their craftsman was able to secure it and make both shoes fit perfectly! The job was perfectly in my price range ($30) when I had no clue what the job would have cost in general. I'm just thrilled that I could wear these shoes after having them stored in my closet for two years after buying them off eBay and fretting that I would never be able to wear them!

THEY SAVED THE DAY! I came across Victor's Shoe Repair after being denied from another place down…read morethe street......I am so glad that I was. I called and an angel by the name of Dina answered. I needed heels cut down and soles added to 4 pairs of shoes on a same day rush order Dina and the other gentleman inside brought me so much peace when they confidently said that they could get the job done in the timeframe I had. The price was spectacular as well! The talent examined their work with a fine tooth comb and loved the work they did too. Everyone was pleased!! Cannot thank you all enough! Any future projects I now know who I am going to. 10/10 highly recommend

Johnny was wonderful. I looked hard for a cobbler to give my business to. He was considerate and…read morepatient with me as we spoke through google translate. I had him stretch the ankles in my super tight blundstone boots and he did a great job. He did say they might shrink back, since we did not replace the elastic, but I do feel he provided some decent stretch for the cost- they are much easier to take on and off now! Would absolutely recommend Johnny to anyone I cared about.

Yes, he does shoes repair. The only thing is he doesn't speak English and let's you know very…read morequickly when he hangs up on you!

Took my husband's belt to get repaired and they fixed it on the spot! Great job and excellent…read moreservice. My first time there and I will be back!

!!! DO NOT EVER GO HERE !!! Do not take your items,…read moreespecially higher end items to this business. They simply do a sloppy, reckless job and attempt to place the blame on the customer, calling them liars and stating I was a "bad man" for attempting to right the wrong that was done to my wife's shoes. We dropped off a pair of fairly new Margiela Tabi flats for a simple heal resole and added a small cushion on the inside of the shoe. That was on June 15. We picked up the shoe this Saturday, July 11 and initially was only shown the bottom of the shoe where the work was done. Fine, placed in the bag and took them home. When I got home, I showed my wife and found there had been a stroke of paint or some black material on the right side of the right shoe. We attempted to wipe off with a wipe but was only faintly coming off. I called the shop and the asked I bring it back because they could take care of it right away. I came back, showed the shoe and then proceeded to get verbally harassed by the shop owner and the young guy working on shoes in the back. They first claimed that it was not paint and it was the shoe material that peeled off, but yet they could not explain why the material of the shoe still felt like leather and not felt that was everywhere else around the shoe. I also showed a picture of the shoe when dropped off stating even it was "peeled off or cracked" that wasn't how we dropped the shoe off and yet the shop continued to lie and state they had no explanation but only said it was not their fault or doing. They then attempted to say I placed the paint there and that "it couldn't have been them as they never painted the shoe" I advised it was clearly not on purpose which we weren't stating it was but the shop failed to take any accountability, simply stating they could not explain it nor fix it but refused to take any action to rectify the situation. Lastly, they gave me my money for the service back, which wasn't even the full amount and told me I was a bad man before walking away. My wife called after I left to speak with someone and the shop worked ended up texting her back to argue and attempt to dispute any responsibility. Disgusting place. These are very expensive shoes and the fact they refused to just take any responsibility and instead place the sole blame on my wife and I when we literally had a picture of how they were dropped off is disgusting and I would never give this place another cent or second of my time.

Hands down the best shoe repair in LA. Artur is exceptional at his craft and such a humble, kind…read morepresence. Hoping they reopen soon.

Arthur had been a part of the community for so long, doing amazing work at fair prices. I've had…read moreat least half a dozen shoes revived here and my wife comes here often for boot and heel caps. All was well until he closed and has not been reachable. My wife had just taken her favorite boots to him and now is so upset that they have disappeared along with Arthur! I expected better from him. He's a stand up guy. This ghosting is a bit ridiculous. We need an update sir. This is no way to treat your loyal customers.

I brought some shoes to Shoe Lab for repair (finally)! the guy was so nice, and honest, and the…read moreturn around time was pretty quick!

Wore my $1,300 Christian Louboutins once for my wedding and brought them here for a sole…read morerestoration. Got them back with a missing spike. Ricky refused to take responsibility, offered no solution, and I had to fight just to get a refund. If they weren't responsible, they wouldn't have refunded me. Terrible customer service and no accountability. I won't be back.

Amazing quality and service. Resoled and brought back to life a pair of classic Ferragamo's…read more Couldn't be happier with the results

The staff was very rude in person. They seemed to price the cleaning based solely on the brand…read morerather than the actual work required. I was quoted nearly three times the cost of a standard cleaning simply because the shoes were Dior, even though they were a pair of children's shoes. Charging a premium based on the label instead of the service itself felt unfair and unjustified. I left feeling disappointed by both the customer service and the pricing practices.