This place is packed with all sorts of treasures, much of it stacked high. It can take some effort…read moreto find the frame I am looking for, but Don usually comes through with something I can use, and usually at a very good price. It could use a bit of reorganization, especially with the frames, since they have to be pulled out from underneath stacks of them. But, in the end, it is very definitely worth the effort, for the variety and the price. It's a good idea not to be in a hurry in there! Take your time, take a look around, and be sure to leave with a new treasure.

I love this store. I always come here to look through what they have. They have a lot of stuff!…read moreI've gotten jewelry, cds, collectibles and books from here. There's 3 levels to look through.

Service is courteous and friendly, great selection , I miss their jewelry section. Good value and…read morereasonable prices . Great finds.

If I wrote this post a year ago, I would have given it 5 stars. Great clothes, service, and a sense…read morethat this store made the neighborhood even better. I had overheard someone outside the store say that this store was one of the better Goodwills in the Bay Area for both quality of merchandise and how much volume the store would sell. It felt like a real find and how lucky we all were to have this store in West Portal. But now, all of the jewelry, merchandising, and consideration for how people want to shop is all gone. Now there is hardly any good stuff; it's just racks and racks of sub-par clothes. It's hard to walk around in the store or find anything. You want to spend less and less time in there. As a result I haven't purchased anything in there in ages. It needs to be re-named because it's not a boutique anymore. It's a mess.

The Filipina manager at this place can be called swappang. She likes to rip the tag prices attach…read moreto the clothes and other stuff in half so she can increase the prices when asked for a price check . She's been known to be very rude. She has been seen multiple times by customers doing the same. Unprofessional.

Always been a fan of goodwill. their staff always nice except for once 10+ years ago in Kentucky,…read morewhen a overly opinionated woman worked there, but they always have good prices. and the selection is so-so.

I went to this store looking for a specific boot. And they had it, in my size!…read moreCould I have ordered the boots online for a little less money? Yes, but I like to support a local business, with people that live here. Plus, they gave me a free pair of socks with the boots! Happy with the service and the experience here! Worth it!

I've came here a handful of time times in the past 7 years. The workers know their stuff. I mainly…read morecame here for steel toed boots and overalls. They have a wide selection and named safety brands. They have reebok, redback, timberland pro, keen, wolverines, and etc. Come support locally! They've been here more than 50 years. The items are great quality and affordable. Dependent on the brand of courses. -BlacktTigerEats

I see a lot of people here on Tuesday's waiting for food. It is really busy, The food they give out…read morelooks good. Canned goods vegetables and bread. The place looks good and well maintained. The plants are well maintained.

Haven't been here since COVID. The guys was nice and was helpful so dropped a few bag of clothes…read moreand shoes as well as pot and pans. Nice parking lot so was in and out in 10 Minutes

Cute shop with very cute clothing but not a very big selection in the 2/3T section for boys. A bit…read moreoverpriced for used clothing in my opinion. Cashier was very friendly and greeted me right away when I came in. Overall an enjoyable experience.

Their consignment policies are ridiculous, and they act like they're gods gift to the world, taking…read morebasically donated clothes and giving nothing but attitude in return. They say that their consignment openings book up months in advance. That is a surprise to me give how rude the customer service people are. I didn't even bother to try to book an appointment given how hard they make it to support their business and give very nice kids clothes to them.

While I have an attractive and youthful demeanor, and a rocking hot bod, I realized that most of my…read moreshirts are cropped. And well, I'm in my 30s so that's weird. EVERYTHING can't be cropped. I did a major closet clean out and expunged my SHEIN, crop tops and prized clothes that fit in my 20s that I can no long mash my plump buns into. 2026 is going to be the year I turn into a fine auntie who wears quality materials. But I had 2 garbage bags full of clothes that had to go, including the fur coats my aunt gave me from this old dead person she befriended (she befriends rich Caucasian people near the end of their life, and I usually get the hand-me-downs, including some wonderful Egyptian cotton sheets!) Enter Buffalo Exchange, a way I could get rid of all my crap and also exchange it for better crap. Every day Buffalo exchange buys clothes, all day. In the olden days you had to just show up and wait, but in the digital age, you can go on their website and sign up ahead of time and it will let you know what the estimated wait time is! I've done that twice & the first time it worked out really well for me, but the second time the website threw me off the waitlist right before it was my turn. Luckily the workers were reasonable and still took me. The wait times IRL can be longer than the website suggests because people like me bring in garbage bags full of clothes, so don't plan to be in a rush. While waiting, you can peruse their assortment of clothes. If you're selling clothes, you get store credit worth 50% of what the clothes would sell for, or you can get 25%, so if you find something you like and you're a selling clothes, it's worth it to opt for store credit. I bought so much stuff The first time I didn't make any money from those fur coats! All in all, I'd say it's a great way to both clean out your closet and exchange it for clothes that better suit your lifestyle. We really should be stepping away from fast fashion and Thrifting is a great way to get a unique piece that nobody else has!

Ayo The staff are a little too sassy here. Not surprised to see the yelp reviews. Like a lot of…read morecustomer service workers, they pay negativity forward- they got treated badly by someone before you, and now it's your turn :) Oh and they have clothes here too