This is a great place with many items to choose from. The staff is friendly and respectful and makes you feel welcomed and helps you out.

I personally love this Goodwill location. The people in the morning and early afternoon are always kind and quiet. No matter what time of the day, I always see staff working hard to keep the place organized and bring new donations out to the floor. My experience with cost has been mostly fairly priced. Don't get me wrong, I have definitely seen some outrageous pricing as well. Admittedly, my goal has been to find Christmas village houses and this location never disappoints. With deals like 75% off THRIFT STORE PRICES for a week after the holiday, you just can't beat it. For example, the photo I uploaded was all $5. I've found some pretty great non Christmas gems that are very affordable as we decorate our new home. Like a shoe rack that I've been eyeing online, except the picture of the one I added was ONLY $7!! Every time I've visited, the store is nicely organized and it's easy to find some of my new favorite pieces. I almost didn't want to review the location so I can gatekeep my great finds but it's best to reduce, reuse, recycle...and never gatekeep haha read more

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For a most professional, courteous, very customer group, and store nicely in clean and order, a role model for all Goodwill Stores.

The Goodwill in Forest Park is stellar. The staff is always helpful and knowledgeable. The store environment is clean and organized. The selection is fantastic. You can actually used the dressing rooms, again. And the donation drop off couldn't be easier. They even help you get your donations out of the car! It's my go-to! read more

Do not waste your time going here to donate. The fat white older guy is a rude jerk. I don't need to get yelled at for donating because you don't want to do your job or are having a bad day. Extremely rude and lucky he wasn't younger because we would've definitely had a huge problem. I was there today at 2:10-2:15pm. I won't be donating here ever and will recommend others to avoid this place. Glad I can let everyone know here in Des Plaines. Trash employees! read more

Way too pricey for a Goodwill. Men's shirts are mostly $6-10 Glassware around $4 for decent stuff. read more

Goodwill Store & Donation Center - Dish towel for $1.99? - Thrift Stores Near Me - Des Plaines, Illinois

Goodwill is just making me sick and tired of even wanting to donate to them. They are taking donated goods and upcharging them to the point where I will not even bother to go to a Goodwill store anymore. Example: A pair of USED New Balance shoes for $49.99. Used with worn tread. Because of people who brag on the YT about their fantastic finds, the company wised up and hired people to PULL the valuable items and put them on their website. What happened to even the meaning of goodwill? Yes, it supports programs, but it also supports highly paid executives. What makes matters worse, is the poor soul who is working the register asks if you want to round up your purchase. I am tired of being asked by almost every billion-dollar profit company if I want to give them even more money when I am shopping at a thrift store because I don't have the money to buy new things. When will this sink into the heads of not only management but our government? read more

Our cashier Kalen was very nice, professional and helpful. She had a great personality and attitude and if I was able to give her more than 5 stars, I would. Goodwill of Des Plaines, give this wonderful gal a raise! read more

For the longest time, I didn't know if Goodwill runs a special promotion on certain days. Hubby and I went to a different location in Lombard and finally noticed the tiny orange size that gave out a piece of important information: orange-tag merchandise is 50% off on Sundays and Mondays! I believe that color-tag makes its rotation on a weekly basis. The promo signs were more prominent here in the Des Plaines location. However, by 3pm in a Sunday afternoon, many customers probably have picked through the good items that happened to be orange-color tagged. It was really alright by me because hubby found a video game for less than $2. I wish they would have more vinyls at all Goodwill locations. After all, it's what thrifting is all about: often times you score cool stuff, but sometimes you will come home with nothing. read more

Goodwill Store & Donation Center - Thrift Stores Near Me - Des Plaines, Illinois

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I rlly hate writing bad reviews but I'm rlly bummed. I found an amazing little trinket box with a porcelain jester on top for 99¢!! Was so excited and ready to take it home and when I put it on the counter the cashier haphazardly grabbed it and broke it, shattering it into a thousand pieces and then just looked at me and sheepishly said "sorry". Just their carelessness with items is sad and the fact that they didn't even seem to care they broke something I was really excited to buy. Then they bagged up other breakable items I had in a bad with no paper and I'm lucky nothing else broke. Overall really bummed. And another cashier didn't have her mask on correctly which is unsafe. *i misspoke the cashier did break another item I just didn't realize till I got into the car* read more

Goodwill Store & Donation Center - Spoke too soon:( cashiers lazy packing job broke another one of my items. - Thrift Stores Near Me - Des Plaines, Illinois

I thought designer finds at resale shops were an urban myth until I found a for-real excellent condition Coach bag here for $8.00. This store is very clean and organized. Staff is professional and pleasant. Donating is easy as well. And plenty of free parking. read more

Generally, I have a decent experience here, however a few days ago, the staff was incredibly rude and dismissive. This location seems to have a high turnover rate because I don't recognize the staff whenever I visit this location (probably once a month). This is what happens when you hire a bunch of high schoolers who don't care about what they're doing. Half the time, you can't even find a staff member and when you do, it's like you've interrupted their slumber. The employees who are adults are all fine. It's the rest of them...as of late. read more

I went to Donate at 7:00pm I didn't realize they were closed this guy came outside to take the donations while another guy name Isaiah came yelling and screaming being extremely inappropriate and rude with his words screaming at the employee and me he can't take it we are close you need to get out of here. I said that's fine he already took them. His still being obnoxious extremely bad behavior and his waking away while his cursing out. I will never donate to this location ever again I called the Manager right away and informed him about his employees behavior hope they fix this issue for others as for me I won't ever give them another change there are a lot of other paces that would appreciate my donation, they should train their employees how to treat people what a shame. read more

Pulled up in my car to Donation Center, gentlemen came out with cart, handed him stuff from my trunk asked me if I needed a receipt and I was on my way. Easy Peezy. read more

Not realistic with shoe prices Whom pays 40 bucks for used shoes? On clothing also overpriced compared to other goodwills. That's all read more

Need to investigate the management at this location. Abrasive, rude and condescending to both customers and donors alike. Without them and their donations your organization would not exist. Goodwill has been completely buried in greed and mismanagement of purpose. Probably too late to turn it around. The racks of apparel and shoes are tired and worn, even rotting as if received from a 3rd world country. They have priced anything of use or of value so that middle class or poverty level can no longer afford to shop at Goodwill. It's really time to change their name, it has lost it's definition to corporate greed and illegal price gouging. The community should raise their concerns as to what they're doing there because it sure isn't good will. read more

WAY OVERPRICED. I did not spend a lot of time in this goodwill so this review is based off of one major issue I had. I have been looking for a bookshelf so I have been looking around local goodwill stores. I walked in and found one that I liked. It was nice and new looking, ikea type vibes. How much did they want for it? 60 DOLLARS For $60 I can get shelves on amazon AND have them delivered to my apartment. It's not as if goodwill had to pay anyone to acquire this bookshelf, it's just ridiculous. read more

Terrible place !! dirty and messy! my first time in this store and I had a terrible experience! the young woman who attended me with a bad temper, heavy, and with a bad temper! She aside she made me an extra charge I charge one more piece !!! really bad !!! read more

I've gotten several good things here. A brand new Chaps sweater - with the retail store tag still on it - for $5 or so and a practically new Ralph Lauren Polo summer knit shirt for around $4. I got a pretty nice, totally functional, Cuisinart coffee maker here for only around 3 bucks. But the place seems a bit mismanaged. Some of the things are wildly overpriced for used items. And when you ask about mens' belts, they tell you to look in the womens' belts - same with mens' casual jackets - mixed in with the womens' jackets. I bought a really great, virtually new pair of Land's End penny loafers here for around $8 - but when I got them home, I discovered that some nitwit at this Goodwill had put the price tag on the very shiny leather uppers. The goo on the price tag had messed up the leather - necessitating a major operation to clean and re-polish them. Totally stupid! Hardly the greatest resale shop I've seen, but if you can put up with the odd managerial quirks, you can occasionally stumble onto a good find here. read more

Expensive ! Since when did a thrift store get so freaking expensive??? 12.99 for a Halloween decoration??? They need to lower their prices . The point of thrift store shopping is to get a good cheap fair price . The cashier was rude to me to as well. read more

I visited this location on a Friday afternoon; so glad I did. This Goodwill is by far one of the cleanest and most organized stores I've ever shopped. The store didn't seem overly busy during the early afternoon hours, as it was pretty easy for me to get around with a shopping cart. I wasn't searching for anything in particular, but I did walk away spending $85 on mostly brand new home decor items. Brand new items from Target that were last season's styles. Fine by me. The staff here was also friendly and check-out was very fast. Highly recommend visiting if you're in the area. read more

I'm gonna pop some tags! Only got $20 in my pocket! As an experienced thrift shopper, this place has to have the nicest staff. So helpful and friendly with genuine smiles. The store is also very clean. Even during busy hours, the clutter is very minimal. I have bought an unused George Foreman grill and tons of new PC cables on crazy bargains. Definitely stands out among the Goodwill locations I have been to. read more

I really prefer independent thrift stores, however I was staying at a hotel up the street and had some time to kill. The store was organized well and they had a ton of "stuff". I found a pencil sharpener( electric) and was told I could bring it up to the front to see if it worked. No one had a pencil. Finally, a nice customer gave me a pencil to try it and it didn't work. Seriously, why wouldn't they check it before putting it out on the shelves? To me, thats rude. They had some great, expensive hard cover cookbooks for 2.00. I also found a cool German made pottery vase for 3.00. read more

Love love it here I have found the most beautiful vintage antiques here most of all I think the staff is excellent a truly great team of amazing people always friendly always consistent and willing to assist thank you and I will keep coming ! FYI Christmas is coming up forget plastic overpriced garbage that will fall apart on your loved ones find a great vintage piece solid made with talent and great materials that has value and will continue to gain value reuse and recycle nothing better !!! read more

Goodwill Store & Donation Center - Old style perfect for cub world series - Thrift Stores Near Me - Des Plaines, Illinois

I came here seeking out some decorations for Halloween, I left with a ton of stuff. All the employees I encountered were very friendly, the store was pretty organized too. I can't imagine having to straighten up the store after its been open for the day. But it seemed like there was at least three employees straightening while stocking. I bought 3 new battery operated decorations (that worked after I got them back home) and paid less than a quarter of the full price thanks to target that generously donated their leftovers to Goodwill. read more

I like coming to this store. Has a lot of new products and as well as used! I barely shop at goodwill but this store has a lot to offer! People are helpful and nice. I'll be back. read more

I been poppin tags in this place like Macklemore. From toilet paper roll holders and backpacks to work-out t-shirts, this Good Will is clean and far more organized than most city locations. Accessories were around $1.99-$3.99 while clothes ranged from $3.99-$6.99. Styles were all over the place, and I wasn't just reaching through granny's donation box. Some clothes are still pretty torn up, but finding the right sizes in the right places earned this shop a quick four stars. Getting some of my picks home only to discover they were NWT was the full five stars. I'll have to make a few of my own donations and clear up some new closet space! read more

The prices here as well as at other area Goodwill prices have increased to the point of ridiculous. Something is very illicit with their current pricing practices-- the management and/or whoever has orchestrated this has become blatantly and shamelessly greedy. Dollar Tree items are 2.99. Coach purse with visible mold and reeking of mildew is marked 74.99. Stained, dirty, moth damaged coats are marked 29.99. A pair of grungy UGG boots with virtually no heel left are marked 39.99. Where is all of this profit going? What is with the donated salvage merchandise from Target--they've priced some of this stuff higher than Target's retail price--even with Target's sale price still on the packaging. Lol Target's Christmas items were marked down 90% after Christmas--Goodwill marked them back up to 100% in January!!! How are they even permitted to charge sales tax on donated merchandise? The Goodwill's tax records, salaries, earnings are all hidden from the public for a reason. They really need to change the name of this organization, it no longer represents the original founder or purpose intended. Shameful to see these stores still in operation. read more

I think I've visited every Goodwill in the Chicago Metro area by now. This one had a lot of stuff just thrown on to shelves. The amount of things without tags astonished me. Now, I know it's a goodwill and you should have too high of expectations, but there's somethings that just go without say, or you'd think went without say. I spent about 40 minutes scavenging the store looking for all the parts to a speaker set. I did manage to find 3 out of the 4 parts. I was not thrilled when I turned up empty handed on the last part. I found another item in the electronics and then found another piece of it in the opposite corner of the store on top of a kegerator. I brought the fact up that the 2 separately priced items technically go together and that I don't usually say anything, but I was unhappy that I spent 40 minutes trying to find all the parts to something else. The manager became INSTANTLY defensive. "People want to buy 1 speaker, NOT a whole set, so we price individually" She had no concept of selling things as a set would actually bring in MORE money. I can't help it if an ignorant customers wants to break-up a set of something. It's your store, don't break-up a set that goes together, you're only hurting yourself. For the attitude and defensiveness of the manager this place warrants the low rating. read more

If you are looking to purchase small household items this is the location for you. I would not recommend this location for clothing.

Cleaner and better organized than the locations in Bartlett and Elmhurst, but I am thinking that is just because they've only been open for a few months. Scouring the clothing racks I came up with more discount store labels than anything I've gotten spoiled on from the Glendale Heights and Carol Stream stores. And holy crap... those spandex stirrup pants? Neon sweatshirts? Matronly camp shirts? Voluminous caftans? Are those coming back??? Say it ain't so! read more

This store has a great donation center, and they have very helpful staff (I've asked several times for help with items and everyone was always polite, no matter how silly the question!) The only major problem is the kids. Oh jeez the kids. Every time we shop here we end up seeing packs of precious little brats screeching around the store, knocking over racks and causing general mayhem. The last time we were there we noticed that there was a glass vase shattered on the floor (didn't see how it happened) and two kids started literally WALKING on the glass to get to the toy bins. My mom managed to steer them away but this is a major safety concern to have kids running around in a store like this with ROWS of glass collectibles/glasses. All Goodwill stores need to start implementing a 'parents must watch children' policy, but this one is definitely the worst. 4/5 for the usually helpful employees; 1/5 for the management's safety issues. (On a side note, the clothes are too expensive [they are FREE to the store] but that's just a Goodwill issue in general). read more

There are several Goodwills in the Chicago area with high quality items and reasonable prices. This is not one of them. $39.99 for very worn Banana Republic flats? $7.99 for a basic cotton Forever 21 tank top? Please - they're cheaper brand new from the original stores. Skip this place. read more

Very clean and organized. Great prices on games and toys. The plus size section is great.

One of the better Goodwill's in the area- everything was neat and easy to sort through and the employees were friendly.

I am all about the three R's, Reduce, Reuse, Recycle! And Goodwill Industries does it as well as anyone and has been doing if for a long time. This store is no exception. It's clean and well organized. It's brand new and hasn't taken on that old clothes funk yet either. There are lots of friendly staff available to help you. What more can you ask for? I went in just to check it out with no intention of buying anything. I walked out with a bag full of 13 items including summer tanks and t-shirts for me and clothes for the kids and a cute little purse, all for only $47.09 total. Can't beat that. read more

Love this store!! So glad it's close to my house! Clean, cheap and often brand new stuff! AWESOME!!

I have been a Goodwill shopper for at least 20 years. Lived in Springfield Ill. for 25 years and always enjoyed shopping at Goodwill. They were always clean and organized. The staff at this store I would give 5 stars to. The problem is that there is a "click" of people that always seem to be there buying things for resale. They hand around and this seems to be there social time. When the staff brings a new cart of items they are so rude they almost knock you over. They also hang around the table and chairs discussing their finds and checking what the items will sell for online. Although I live about a mile from this store, I go to other Goodwills and actually find some great items. read more

this store is pretty big and their selection is good. everything in there is pretty nice clean and organized. but instead of such a big book section i wished they had more men's apparel and maybe some active shirts/pants? just because there isn't enough men to shop there, i do believe that if the selection is better the female shoppers will go for a nicer apparel for their stronger half read more

I am going to this location about 1-2 times per week because is close to my job hopping in one day I will find something nice . I don't know why this location have so many acceptable reviews because every time I go there is almost nothing , clothes , bags , shoes section are in a very bad condition at a insane price for a thrift shop store ,house goods also . I once find a Puma gym shoe on my size what feels comfortable and was the proper color to fit my job requires , but there was no way to find both of shoes ,only one . Well, I asked 7 people that work there to help me find the other shoe but nobody bother and guess why ? Because if a item is not sold during the day the employee can purchase it at a small price with their store discount .I also noticed the goods that are coming in the store in the big blue plastic bins are shared between 15-20 people that are coming and stay there all day long to pick the best staff and resale on Ebay and Amazon .Every time the same individuals , if you try to dig for something they will push you away physically and in a rude way like everything what is there belongs to them . Very disappointing because the staff that work there are coming out with the goods and go straight to this people and ask first if they want it . I can call this easy a ''Goodwill mafia'' since those are the ''standards'' at this location and the management is allowing this . And this is not a GOODWILL OUTLET btw . Not going there again because everyday is like EBuy-ers RESALE Black Friday pickers .:( read more