Have been a patient here for almost 20 years I think, place is easy in and out off Westfall and…read moreClinton. Staff are really nice, Christine and Mary Jo have been there for years and super nice. Usually go twice a year for my cleanings, but had a procedure done recently with the new dentist, that despite my nerves, went off without a hitch. Thanks for the excellent care I receive every time I go in.

Family members and I have been going to him for years and have been satisfied with Randy Raetz…read moreDDS's care, the care of his dental hygienists and dental assistants, and the assistance of his office staff.

From my experience of veneer consultation- The dentist was patronizing and judgmental, and refused…read moreto perform the service. I will not disclose the name, as I only wish to draw attention to the issue and not slander a professional. This happened several years ago and I am still bothered by it. When I reached out via email to share my experience and how it affected me, I was gaslit and ignored. I'm sure they treat many patients very well. I was not one of them.

I've been going to Elmwood Dental for over 15 years. I've seen a lot of changes in staff during…read morethat time. But one thing I can always count on is that they will see me promptly, and take good care of my teeth. During my last visit, I pointed out a small chip in a tooth. Dr. Comfort immediately smoothed it out and didn't charge me for it! Nice people behind the desk, excellent hygienists, and well trained, competent dentists. Highly recommend.

I broke a tooth and was in desperate need of a new dentist, my mom recommended Dr C at celestial…read moredental. I have always had severe anxiety going to the dentist. But I was in pain. I called and they got me in fast to examine me. Dr C was so professional and kind in our first meeting, he and his team our compassion it and never made me feel embarrassed about me teeth. He truly is exactly where he belongs. Rosanna the receptionist has become such a pleasure to talk with, always pleasant and full of energy. She works with you for the best available appointments. Kay the treatment coordinator works with you for payment options and is super helpful and very supportive. Check into the star membership, great dental care at an affordable price. Marissa is my hygienist and the most amazing individual there. She is so patient and caring towards me from day one. Even when I'm there for a procedure that does not require her she makes sure to stop in and check on me.., that's above and beyond. The entire office is astronomy themed, more like a cool science museum than a dental office. Even the bathroom looks like you're on the moon. Sitting in the chair is relaxing, they give you a blanket during dental procedures. There's a screen showing astronomy information and trivia as well as pictures of the staff. I'm so lucky to be a patient here, Dr C and the staff are so talented at not just the dental procedures but just as important the human aspect.

Usually, I'll run to yelp to reviewed an establishment reviews before booking. However, I just…read morecalled and the first person I spoke to exceeded with the verbal exchange. I was told they would give me a call back because I didn't have an appointment and it was a busy day. The call was returned in a timley manner and it was not the same person who I spoke to earlier. However, she picked up just like if I was speaking to her from the beginning. I went in that day for the consultation. DR. V examined my teeth, explained the issues and gave me the best options (Very Professional). He then handed me over to two lovely young ladies, both with the gentlest touch and tones. They photographed, checked my gums and each individual teeth was measured and logged. I have a condition called Bell's Palsy and even with all that action in my mouth I was extremely comfortable. The following day I had to get some medication. However due to the business and the Thanksgiving holiday I believe it was forgotten.I went back the following day to collect it and was told by the pharmacist they have nothing for me. I called the office and spoke to another lady who not only apologized repeatedly. She assisted me even staying on the line till the prescription was sent. Honestly, everyone I spoken to or came in contact with was so respectfully and genuine. They made me feel comfortable and was very communicative throughout the entire process. The office was clean and space themed. I recommend this place, the service here is top tier and they are extremely good at what they do. %EXCEPTIONAL

I originally posted this review under a different location by mistake, even though I had never…read morevisited that office. This review is intended for the correct location. This dental clinic is part of the URMC hospital system. In addition to regular dental appointments upstairs, they also offer urgent dental care for patients who are not already part of the system, which is incredibly helpful in an emergency. They accept most insurance plans. My only minor complaint is that the signage and check in process could be clearer. If it's your first visit, it may take a little extra time to figure out exactly where to go and how to get started. For routine dental care, you can receive comprehensive treatment here, but be aware that scheduling an appointment may take some time. This is on the first floor. If you just need a dentist call in and make an appointment with general dentistry. For urgent care, you complete a form, wait to be called, and then are seen based on the severity of your issue from my view point. From what I understand, Mondays and Fridays tend to be especially busy. I arrived a few minutes after 8:00 AM for a dental emergency, and the waiting room was already full. Even so, from check-in to the completion of my visit, the entire process took about an hour and a half, which I thought was quite reasonable considering the circumstances. Of course, the total time will depend on the treatment you need and how many patients, staff and what they need to take care of. The staff were pleasant, helpful, and professional. The dentists, hygienists, and other clinical staff were knowledgeable, friendly. One thing to note is that you may be treated by dental professionals who are completing advanced training or working toward licensure in the United States. Many are experienced dentists from other countries. Rest assured, they work under the supervision of licensed dentists and instructors, so you are in very capable hands. The clinic is easily accessible by public transportation, and there is a parking garage available on site. However, parking is not validated I know it's annoying and believe me people were annoyed. Oh well.....

Eastman Dental Specialty Care claims to be for people with disabilities or those with for complex…read moreneeds etc etc etc. I have epilepsy and always have to battle for basic human care not only with them but with university of Rochester as a whole. I have started the process of getting my extractions done so I can get dentures. (Well partial dentures because they decided on their own that they want me to have partials and I have no say in my care) anyway so i have advocacy for pain management and doctor letters and everything explaining that pain is my number one trigger of my seizures. Their advice when they pulled my two front teeth was advil. I give up on advocating for myself and everyday since May 11th when that procedure happened I've had at least 1 if not 2 seizures a day. They dont care about the disabled. They will lie and say they dont take medicaid or medicare and then leave you in pain for apparently what could take up to 3 weeks which if you are a compromised patient like myself could end up in some not so pretty situations. I've gotten to the point where I've given up and don't care if I have more seizures or even break my 9 year grand Mal free streak. I have a no medical assistance order and when I die due to their incompetence my family will be rich.

Cornerstone dental office was very professional and close to my home, love! i look forward to…read moreseeing them for continued care

Went to apt was told it was a consultation, no money needed. I didn't complete the 55 million page…read morenew patient forms I figured I would fill them in at the office and the morning of my appointment they called me and told me I needed to fill them out before I came. I asked them then how much the appointment was and they told me it was a free consultation only to get there and be charged for a comprehensive visit would not even a basic visit was done. The doctor was in and out of the room within minutes and left charting to his assistant. I told the front desk that it was a consultation and of course the woman didn't know what I was talking about even though she talked to me that morning. I paid in since I had the doctor's email I emailed the doctor let him know what was going on he said he'd give me the money back. He never did a month goes by I email again he ignores the email. Finally I get in touch with the bank after I show them proof. The bank pays me back. Once the bank gets in touch with the dentist that is when they get back to me. I shouldn't have to call the bank to get my money or be ignored or waste my time to come in for a money grab. You're not even able to make your own appointments they tell you when you can and can't come. Not accommodating, nobody knows what they're talking about, they will ignore you if they owe you money. It was an experience I could do without. When looking for a dentist you want to make sure you have faith and trust and if they can accommodate a consultation or bill you for the correct services from the start, You have to question Do you trust them with the rest!

First time going there. Office very clean and organized. The secretary and all the staff were very…read morehelpful and friendly. Dr Watson was very patient and gentle. I would highly recommend.

We love Dr Watson and his friendly, caring staff. They are located in a new office now and its a…read morevery pleasant experience . They are helpful, efficient, do good work and make you feel both comfortable and welcome. If you are looking for a new dentist look no further than here.

Have been scared of dentists for years. The quality of…read morecare, painless procedures, wonderful staff and total office experience were all over the top!

Invisalign clients BEWARE!…read more Unfortunately after several Invisalign "Revisions" under the care of Dr. Valerio, my teeth have more functional issues than when I started and the cosmetic goals have not been met. Now I need to pay an orthodontist to fix and complete treatment, doubling my cost and time investment. I recommend going to an actual orthodontist rather than a dentist playing the part of an orthodontist. Based on my experience, you would have a better chance of good results and it will likely be cheaper too! 7/20/23 UPDATE: Linden Oaks Dental has formally offered me a portion of my money back in order to remove this review. 9/14/23 UPDATE: Went to court to seek a partial refund in the amount it will cost me to complete treatment. Dr. Dvonch and his attorney were there, but not Dr. Valerio - the person that conducted treatment. 9/20/23 UPDATE: They are now refusing to provide all of the medical records after three separate requests.

I had a good experience at White Spruce dental. I had my teeth cleaned and I was very satisfied. I…read morehighly recommend them.

My son has been a patient at this dental office for quite some time, and we've usually had positive…read moreexperiences, especially with his regular dental hygienist. However, today's visit was extremely disappointing. My son has special needs, and consistency and familiarity are very important for his comfort and cooperation during appointments. Despite this, he was assigned a different hygienist without any prior notice or consideration for his needs. On top of that, we were made to wait while another patient who arrived after us was taken ahead of him. There was no explanation, acknowledgment, or apology at the time. When I brought my concerns to the front desk, the only response I received was, "we dropped the ball," which felt dismissive and did not address the situation in a meaningful way. This entire experience showed a lack of communication, sensitivity, and respect for my son's needs. I truly hope this office takes feedback like this seriously and makes improvements, especially when it comes to accommodating patients with special needs. Because of this review I wrote on Google I was called and told me my husband and 4 children can't be seen at this office anymore because I blasted them to the world.

DON'T GO HERE!!!…read more They scammed my brother out of $200. They took a specific type of x-ray that can only be used for braces even though he went in for a toothache. He took the x-ray to 2 other dentists and they both said they couldn't use it.

First I'd like to say that going to Spinelli Dental was the best move I ever made! In the past…read moregoing to the dentist was by far VERY nerve-racking for me until I started going to the Spinelli practice. My first appointment (over TEN years ago) was with Dr. Spinelli directly when he knew I was nervous. His calming words were enough to make me come back for my first cleaning. My Dental hygienist is Crystal. Although I've seen several other Hygenist there, I prefer her as she keeps me focused so I don't get nervous. Everyone else did as well, I just felt a great connection with her. To see any bad reviews here makes me laugh! It's impossible. The staff is awesome, all of the hygienists are great, and Dr. Spinelli is by far the best dentist I've ever had. I wish I had gone to his practice years before!!!! I have referred several people to Spinelli dental (Three of which didn't "like" the dentist either) and all love the practice. My children go there as well, I decided one year (due to insurance) to send my girls to a "children's dentist" instead. Needless to say, I returned them back to Spinelli as we immediately didn't feel the trust or compassion as we did at Spinelli. My fiancé also used to hate going to the dentist. Years ago when he was in the Navy and was told he needed his wisdom teeth pulled. He was so nervous he decided volunteering to go to Afghanistan would be easier. Needless to say, I came into his life and when he told me this story I immediately talked to him about Dr. Spinelli and yup... he got his wisdom teeth out and did great! I trust them! I trust them with myself, my fiancé and especially my children. I'm very comfortable there and believe anyone else would too! I live in West Henrietta and it's an easy 20 minute ride for me! Trust me, DON'T pick a dental office based on "closest to me". Give them shot and good luck !

Absolutely wonderful experience! The staff was kind, and my appointment was quick and comfortable…read more Highly recommend!

This is where to go to get ripped off. I had a $7000 implant. It FAILED. I had multiple infections…read morebecause of inferior materials used and abundance of cement used. The abutment and crown were stock. Dr. Cabrera wrote up the plan and explicitly wrote custom materials. He stood in the back of the room while a different dentist did the implant. Was I a guinea pig,? I'm a woman of age alone on social security. He made me take a yearly plan to (keep expenses down) claiming it would have been over $8000. I gave them multiple times to rectify the issues but blamed it on other teeth trying to get more money out of me and made derogatory remarks about how my regular dentist would not get me in soon enough. He wanted to charge 2500 for a root canal and crown on the tooth in front of the implant and previously blamed a tooth behind the implant. My dentist sent me to another specialist and both agreed the implant failed. Greece FD never took responsibility for their mistakes. I had the crown and abutment removed and it's deemed unusable. The infections stopped and I have no tooth in place. 7000 down the toilet. I needed a very painful lazar treatment to treat the gum infection when it was removed. He claims to be Christian which was why I chose them. Shame on you Dr. Cabrera and the blaming your associate for the error. He orchestrated the whole thing. Besides who gives away big ticket items and cruises in contests. What other dental practice does that?? Who's paying for those things? His patients.