Driving from Charlotte to ATL. Had a random hunch to resize a family heirloom ring and find a very…read morespecific gold chain. I mean freaking wow. Isa, Ezra and Chris made that the most pleasant experience I've ever had in a jewelry store. Strong Chrisitan faith. Great vibes. Just a superb experience. Best I've ever had. God bless and thank you all to the Guven family!!!

Love love love this jeweler. Family owned, Christian family. They are service oriented and truly…read morebecome like family. Have purchase many items from this jeweler from diamonds to watches. Chris and family are so helpful, they have great designs and will make and design your jewelry. I feel like when you find a good jeweler you keep coming back.

Based on reviews, I took a diamond ring guard to this jeweler who checked it for clarity & color…read more Michelle is the diamond expert & was kind enough to not charge me. Upon arriving, I was met by Roxanne who welcomed me. This review gets better! Upon leaving, the battery in my key fob died so Roxanne saw me trying to find where to put the key to open the door. She appeared but it was a mystery so we went back inside where she found out how but Michelle began taking my key fob apart & while Roxanne was reading instructions, Michelle replaced it with a new battery!!! I was already so pleased with my choice in choosing Armen & Joseph but going that extra mile was so appreciated! For sure A&J will be my trusted jeweler.

Wonderful!! Highly recommend…read more I have been a customer of Armen and Joseph for over ten years... they are my go to place for any type of jewelry needs... from specialty diamond earrings, Mother of Mary necklaces, ring restoration and repairs (too many to count over the years) to helping you create a birthday, mothers day list for your spouse. I especially love when I go in with an "idea" of what I want and Jenny helps me go through the books and we order several so I can choose from them when they arrive! Jenny is lovely, very sweet and patient!

Don't do it they don't stand behind their products. There are a lots of other jewelry stores in the…read morearea that don't make you buy insurance when you buy jewelry . I bought a ring and insurance and it lost a diamond that happened 3 times and yes had to buy insurance every time. Last ring didn't buy insurance lost a diamond and now we have to pay 200$ to get it fixed or don't get it fixed . I don't think we will get it fix so when people say that's a nice ring she can show them the missing diamond and tell them this is the 4th ring a diamond has fallen out and we bought it at Jared . You've been warned lots of jewelry stores in that area that stand behind their products.

Tiffany at this location is amazing! She helped out me so much during my engagement ring search and…read morepurchase. She helped me stay composed when making such a big purchase and made the whole process really enjoyable. Her customer service was A+ and she really helped me get the best value for my money. Would recommend!

I always have a great experience here. They did a phenomenal job redoing my wife's wedding set and…read moreat a very affordable price. they are always kind and honest. best jeweler in town!

Superior workmanship and extensive collection of fine watches for men. I only let Sabri Guven…read moreservice my watches. Family owned and operated and dedicated to superior customer service.

I had a very disappointing experience at Simon D Jewelers. I left the store crying…read more I visited right when they opened to have a gold ring weighed and the stones tested to see if they were real. As a young woman in her early 20s, this was my first time ever visiting a jewelry store. I simply wanted basic information and guidance to understand its value. A close friend had recommended this store and spoke highly of their service, so I went in with high expectations. When I asked about weighing and testing the ring, Simon (the owner) initially implied he couldn't help. After I mentioned a friend had recommended them, I was questioned about who my friend was and where I got the ring, which immediately felt uncomfortable. When the owner looked at the ring, he repeatedly asked, "What do you want to do with it? Are you trying to sell it?" I explained honestly that I didn't know yet -- I just wanted to understand its value first. He responded very sternly, "We buy gold here." I apologized and said I didn't realize that was one of their services. Instead of explaining, the tone quickly became impatient and hostile. The owners voice was hot-tempered, which made me feel talked down to and embarrassed. The interaction was so uncomfortable that I became visibly emotional and ended up CRYING in the store -- something that should never happen during a simple customer service visit. He continued pressing me about if I had the intention of selling. His wife then told me they didn't want to give out "free information" unless I intended to sell to them. To be fair, his wife did speak to me more kindly and calmly, but reinforced that Simon is very busy and really only wants to help if you're looking to sell. I understand I was not a priority since I'd never done business with them before, but basic courtesy shouldn't depend on whether someone is making an immediate sale. Weighing gold and testing stones are quick, standard services that most jewelers provide. I came in respectfully asking for help and could have been a future customer, but instead felt unwelcome and judged. To make matters worse, they quoted me a price which I later learned was far below its actual value. Overall, I would not recommend this business. Big spenders get smiles -- everyone else gets attitude.

I came in to get my ring repaired because I caught it on some metal and bent it out of shape. They…read morerepaired it in 5 mins for a VERY reasonable price. Thank you!!!

Again.. I cannot say enough good things about this place! I'm such a wreck with my jewelry and I'm…read morefully aware of it, this is the third time I've been back to get my ring fixed and once again they have done an amazing job. And yes, I know it's the third time, it's not their fault at all, the way my ring is designed it's not as practical for daily wear but I love the look! Billy has suggested better ways to fixed it so I won't keep having to have it repaired.. and if I damage my ring a 4th time I will take his advice , but I'm stubborn and he's been fully understanding of that and has fixed my ring back like it was new every time! I had my ring re-appraised here with Keith this time as well and he was also quick and efficient! I will be a long time customer here! Thank you guys!!

Amazing service from beginning to end, with the hopes that I'll have a reason to go back again! I…read morecouldn't get my wedding rings off for a surgery that was requesting I wear no jewelry, so I went to More Than Diamonds where Billy kindly cut my rings off and gave me some ideas of what I could do to make the bands bigger. He gave me some options and I left the rings there on a Friday afternoon and I received a message that they were ready for pick-up on Tuesday. A different fellow rang me up and he was just as friendly and professional as Billy. But WOW. My rings look stunning. Absolutely dazzling and better than the day that they were new. It wasn't a cheap fix, to size the 2 bands up but it's worth it so that I can wear them, at least until I decide if I want to re-design them into a different style sometime down the road, which they told me they do at More Than Diamonds too. I wouldn't hesitate to recommend this place to anybody to go to, far more than any of the jewelry chain stores around the mall.

Waste of money and time. I had a beautiful bracelet that I was nervous to wear bc of a snagging…read moreissue. I finally decided to spend the money for the repair so that I can wear it again. I went for a jewelry repair (I should've went to icebox) where it was purchased. However, I went to repair a bracelet, and the same day I picked it up, I had the same issue (but it seems like in more places). I was out of my jewelry for so long I wanted to trust that it was inspected and done right. Long story short. I lost the bracelet. I trusted the repair was done right. I wasted my money on the repair and will never have my bracelet back.

ronnie claimed he was the owner of markezza jewelers when i put a cross chain on layaway as a gift…read morefor my ex-husband. i came in saturday morning, september 7, 2024 to let ronnie know that i will not be able to make anymore payments. so, i will will like a refund of my money i put on the cross chain which is $1,o20.00. so, ronnie told me they don't do refunds. i said your receipts don't say that. then he said i will need to talk with my bosses. i said wait a minute. you told me that you owned the store now you're saying you have to talk to your bosses??? he said they are not going to do any refund. then he said you can have a store credit. i said no thank you. then he told me to come back on monday, september 9, 2024. i went there today. he claims his bosses said no they are not able to do a refund. i asked ronnie for his bosses phone number and he said his bosses don't have a phone number and they don't talk to the customers. i said that is most stupidist thing i have ever heard. they should want to talk to their customers. then he shows me a business card supposedly with his name on it but he claims that the email address is to his bosses. he said i can write to them and hopefully they might can do something for me. markezza jewelers are no good they will rob you