Very up to date salon. Clean and looks in order. Owner is very hardworking and dedicated to keep…read moreshop in order despite trying to work during a pandemic.

From the owner: I specialize in braids,crochets and Shampoo/stylesread more

Ask for Vicki. Amazing…read more Nails cute, she was kind, took her time, and she gave me exactly what I requested. She helped me with my things as well.

Nail Lab is so very unprofessional in Matteson IL. They are very dismissive and do not respect us…read moreas a ppl. Don't give them your money!! I received a Manicure yesterday. I expressed then that I felt they were too thin! They disagreed so I hesitatingly paid and left. Next day I look down and 2 are broken. I came in today explained to her, who i just paid my money to yesterday. She says you pay, you wait 40 minutes and dismissed me! Very disrespectful! Would not even look up. Please share! No respect! No consideration!!

this is my second time getting a pedicure. The first time I was not satisfied with the way she…read morepolished my nails. I had ask for no chip but she gave me regular ( didn't last a week). I came back today to try again, this time it was a young girl.I had to tell her to put on a second coat , she doesn't polish good either. She never came to check to see if my polish was dry and when I ask the two ladies sitting if looks could talk. I just moved from the city and ready to go back just to get good service. Where are the black shops out here???

I do not recommend this place I give it a one star nail service was performed 3 days later I had to…read morehave a nail repaired because the nail completely broke the repair was done and they had the audacity to want to charge me $3 which I felt they should have been reimbursing me for having to make a second trip days later for something that they should have done correctly in the first place and this place is not the cleanest at all

Jennifer was the best tech and when I asked when she was back, I was told Wednesdays and Sundays…read moreonly but Cindy would not let me make an appointment with her. Sundays they have been closed. I just think Jennifer left and they don't want to tell anyone. Frustrated because no one there is as good and I don't know where else to go.

Another beautiful manicure! Wait was a little long but worth it for these beauties. Prices have…read moregone some but the service was excellent.

Nicole is so bomb! She provides exceptional customer service and is has vast product knowledge. My…read morenails are healthy and beautiful b/c of the time, effort, care and concern she has for providing excellent service to her clients. Her tools are sanitized and she keeps her station near and organized. I'll post pics b/c her work speaks for itself.

From the owner: Services: Manicure, Pedicure, Wax Services, Acrylic Nails,…read moreGel Nails, No Chip Manicures, Nail Design, Nail Art, Brazilian Wax, Eyebrow Wax, Lip Wax, Chin Wax. Brands OPI Nail Polish, DND Gel Polish, Tammy Taylor

So far, I've been there twice for a pedicure and have never had to wait. I got Anna the first time…read moreand requested her the 2nd. She takes her time and does an amazing job!! The salon is clean and modern with a calming vibe. I will definitely be returning.

I got there 30 minutes before closing and still got a quality mani/pedi. I truly enjoy their…read moreservices.

Alison is by far the best nail technician that I have ever been to! It is obvious by her flawless…read morework that she has truly mastered her craft. She uses top of the line products and is always up to date on the latest trends. She does awesome free-hand nail art as well, and she polishes so precise that I never have to leave and scrub my cuticles to get the extra polish off (it's happened to me many times with other technicians before I started coming to her). My recent no-chip manicure looks absolutely perfect and I couldn't be happier with her work. Besides enjoying my relaxing mani or pedi, I enjoy her presence because she has an an awesome personality!

My husband and I have been going to Krissy for years. She understands the needs of her clients. If…read moreyou don't want a lot cut off your hair she listens. This is very important for someone like myself who has naturally curly hair. Most places brush it straight and chop and don't think of the bounce back. Krissy shows you just how much she plans to take off before she does it. She was the one I also trusted to strip black out of my hair to get me back to my natural brunette hair color for my wedding day. She did it in steps but during the step process still had me looking beautiful for other events by using various shades of auburn reds etc. She also was the person my husband trusted to cut off 3ft of hair to donate to Locks of Love which says a lot.

I'm giving three stars only for their hard working sons. I've been a few times but the last visit…read moreleft me with a bad taste in my mouth. After my dip manicure and paying, I was told I should tip more. Then another time when trying to make an appointment, I was told they weren't sure how busy it would be & that I may have to wait. Huh? What is the purpose of an appointment then? Meh. No more. I'll find somewhere else.

I have been extremely disappointed with the sanitation practices at this nail salon. They take…read moreclient after client without properly cleaning or disinfecting the work area. I have personally seen them leave nail dust, nail clippings, and other debris under the manicure stations after a customer leaves instead of cleaning before the next person sits down. One of my biggest concerns is that they do not wipe down the chairs between clients. When I politely ask them to disinfect the chair before I sit down, they act annoyed or give me an attitude, even though this should be part of their normal cleaning routine. I also do not like using the shared hand blow dryers because they can collect dust and bacteria. I simply ask for paper towels to dry my hands instead. Instead of providing a full paper towel, they hand me a tiny square they have cut into pieces, which I do not believe is appropriate considering the prices they charge. Another major concern is the reuse of nail tools. When I request new nail clippers, cuticle nippers, or other implements, they seem bothered by my request. Instead of opening new or properly sterilized tools, they pull used tools from a drawer, spray them with alcohol, and expect me to accept that. Alcohol alone is not an acceptable substitute for proper sterilization of reusable metal implements. As a paying customer, especially at the prices they charge, I should not have to argue about basic sanitation or be made to feel uncomfortable for asking for clean tools. I have also felt uncomfortable because, after making these requests, the employees speak to each other in another language while looking at me. I cannot say what they are saying, but it makes me feel like I am being talked about because I asked for proper sanitation. Because of these repeated sanitation concerns, I filed a complaint with the health department. My decision was not based on one isolated incident. It was based on a pattern of poor cleaning practices that I witnessed over multiple visits. Every customer deserves a clean, sanitary environment and should not be made to feel like they are asking for too much when requesting basic health and safety standards.

Awesome as alway! I appreciated the service they gave me after a very long walk at the forest…read morepreserve. Got a fill in and pedicure which was fantastic. I never know what color I want and Julie always finds one that works well! To top it off, Heip gives the finishing touches. Love this Purple Cat Eye & Chrome creation! Never disappointed!

Late Post: I booked mani/pedis for the hubby and I during our travels to attend wedding in May. We…read moreboth really enjoyed the services but especially the spa massage to relieve soreness in legs and feet. Tracy and Ms. Lee were our nail techs and we were thoroughly satisfied and will book them again. Nail salon is quaint and clean place to visit for nail services in south suburbs.