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    gorjana

    3.7 (15 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

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    8 months ago

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    Marc S.

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    Gigi was so wonderful giving recommendations for my earring purchase! I like their earring collection with various gold and diamond options

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    Review Highlights - gorjana

    I also picked up a birthday present for a very dear and close friend that would be shipping overnight and gift wrapped.

    Mentioned in 2 reviews

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    Therapy Stores

    Therapy Stores

    4.4
    (536 reviews)
    6.1 mi
    $$

    This is an interesting store located on Castro street , Mountain View…read more It is called " Therapy Stores " because it carries so many cute items that would made you smile I love the painted shells , mini ceramic vases and trays . Some handmade dolls and animals: men and women mini felt dolls , stuffed animals that are so cute ! There are earrings , hair clips , leather handbags , wallets , pens , umbrellas with colorful duck heads , etc You would definitely find one that will make you smile !

    This was a fun store to peruse through in downtown Mountain View. It's surprisingly a NorCal only…read morefranchise of small stores selling gifts, accessories, and other small knick knacks. It's probably the best bet to get a gift that is cute and unique but you want it to lean more towards being western and not too kawaii and anime. Think of gifting a punny keychain or cute Jellycat versus a Chiikawa plushie or anime acrylic if that makes sense. Meaning that it's probably easier and maybe more acceptable to get a slightly more normie a gift here than it is elsewhere. As you can see, I'm learning what it's like to touch grass and re-integrate into human society. There's a good number of plushies, Jellycat and unique ones like a pink fairy armadillo mole one, tote bags and socks, nice range of jewelry, lots of California themed goods if you're looking for souvenirs that aren't mega generic, and they have a lot of other items as well. As with the quality and high regard some of these items have (Jellycats are NOT cheap), it can be a bit pricier, so make sure that you shop around and check prices elsewhere and that you actually truly care about the person you're getting stuff for and it's not a forced obligation one (family member you're ugh with or coworker Secret Santa that you barely know). Maybe a couple cute things I had my eye on, but it wasn't really for me (speaks volumes about me), but I can see how a store like this works in a pinch if you're gift shopping.

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    Handbags
    Handbags
    Love Amano Studios
    Love Amano Studios
    Therapy Stores

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    FASHIONPHILE

    FASHIONPHILE

    4.3
    (42 reviews)
    0.2 mi

    I used Fashionphile for the first time because I had quite a few designer bags I was no longer…read moreusing. I made an appointment a few weeks in advance and Nicole was very helpful over the phone as well as emails. I went directly to the 3rd floor of the NM in Palo Alto where they're located. I was greeted right away and was told to leave my items so they can authenticate them and they would call me when they were ready with my quote. I walked around Stanford for a bit until they called. Nicole was ready with my quote and she explained everything so clearly. Their authentication process, etc. She showed me the quote for each item to make sure I was satisfied with them and gave me the different payment options that I had. She made sure we checked multiple times to make sure the information was correct so the payment wouldn't get delayed. When I got home, she has already emailed me a thank you as well as a copy of the contract and receipt. I will definitely be back when I have to sell more designer items. Nicole and everyone at the front desk were so helpful, patient, and kind. Thank you, Nicole, for an amazing experience!

    I have a lot of designer items that is collecting dust in my closet. I posted them in other sites…read moreand it sat there for a long time. Then, a friend recommended Fashiopile. I started by opening an account online. I took photos of my items and uploaded the photos in their website. Within a couple of days I get an estimated quote for a buyback or consignment. I liked the price so I brought my items directly to the Palo Alto location. I was greeted by Laura and the Manager Adrian. They were super nice and friendly. Adrian took my items to validate and review them. I sign the agreement and just like that my items were sold. A couple of days after drop off the payment for my items were in my bank. Super easy, convenient and people at the location are amazing. There's also an option to mail your items if you choose that route. I opted to bringing the items to their store. Overall, I rate the service, process and pricing 5/5

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    FASHIONPHILE
    FASHIONPHILE
    FASHIONPHILE

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    Anthropologie

    Anthropologie

    3.3
    (235 reviews)
    0.1 mi
    $$$

    Decent selection of wedding dresses on site. They offered some champagne and bottle water to start…read morethe dress shopping. Got to check out more than 5 dresses with a few quick changes. Wasn't pressured to pick a dress right away!

    My husband and I came across the moss wall art displays at Terrain back in Jan while browsing…read morearound various shops at Stanford Mall with a friend. I was intrigued by them and thought we could use something similar for the empty space above our fireplace at home. I wanted to hang some kind of art other than a painting there, anyway. I did some research online and found similar art work on Etsy. However, I wasn't comfortable ordering online for something the size we wanted without seeing their actual work in person. When our daughter was in town at the end of March, we went to Terrain again to get her opinion and to discuss with the staff there in more detail before deciding to order a single custom art piece. We talked to one of their designers, Reid, about the different options, and told her our budget, the size, the wood pieces and decorative elements we liked. Reid was incredible and so easy to work with. She sent us photos of her beautiful initial design of the moss art base and some decorative options after about a week. After exchanging a couple emails and talking on the phone with her, we stopped by to look at some of the elements in person as we're in the area that day, anyway. We loved how Reid refined the piece based on our feedback, and always kept us posted on any changes in price estimates. The end result looked stunning! When we picked up the moss art, another staff took great care in finding a large box and wrapping it so that we could bring the piece back home safely. We really appreciated it. I signed up for Terrain text message and got a 10% off code. They honored it at the store, as well. Every time we're in the store, we always found something interesting to look at, and the staff were super friendly. It's been more than 6 months, and the moss art still looks great. We love it!

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    Dress
    Anthropologie
    Dioscorea e in terrain

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    Dioscorea e in terrain
    Redemption

    Redemption

    4.8
    (100 reviews)
    16.4 mi
    $$

    I've been wanting to go to Redemption for several months and finally made it to downtown Campbell…read moretoday to check it out. It's a cute boutique offering California-made items such as pottery, clothes, skin care products, jewelry, art, and more. The store is nicely organized and their items are neatly displayed. A table with pottery near the entrance caught my eye right away. I also enjoyed checking out the flavored salts and oils for cooking, room diffusers, wall art, and jewelry. I was surprised to see they carry the wonderful Osea skin care products as I didn't know they were made in California. I ended up buying a ceramic spoon rest, room spray, and a tiny gold "diamond" ring. Their prices were reasonable. The store owner rang up my items and was very friendly and nice. I will definitely be back to shop here again.

    I stopped by this small business a couple weeks ago and everything was as expected, prices of items…read morewere pretty high and especially for San Jose but nothing unexpected. I bought a tank top and it was $42 which was pretty steep but I didn't mind. Until today, I had washed the top I purchased ONCE and after only 2 or 3 wears it starts pilling almost everywhere! Sometimes the my washer does this which isn't avoidable, but I had washed it with like colors and fabric types so it shouldn't have done this. There's also weird lines in the fabric now so not sure if I would wear this outside my house anymore.

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    Clothes and baseball caps
    Clothes and baseball caps
    So many cute CA made items.
    So many cute CA made items.
    Entrance

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    Entrance
    The RealReal - Palo Alto

    The RealReal - Palo Alto

    2.7
    (127 reviews)
    0.6 mi
    Luxury
    Committed to satisfaction

    This review is specifically for Salvador and the three staff members working on May 8th…read more When I walked into the store, I was not acknowledged, despite the store being nearly empty. I then sat for several minutes waiting for assistance with a return, only to be spoken to in a dismissive manner once someone finally approached me. There were only two customers in the store at the time, so the lack of service was especially disappointing. Afterward, I followed up with my SA, who has always provided excellent service, and my concerns were escalated to management. Unfortunately, instead of taking accountability for how I was treated, Salvador responded with an email attempting to justify the behavior by implying the team was busy assisting others. That explanation simply did not reflect the reality of the situation. I responded respectfully, emphasizing that accountability matters and expressing hope that this could serve as a learning opportunity for the staff. I also clarified that my experience should not be attributed to high traffic when the store was clearly not busy. I never received a response. At this point, I question how thoroughly my complaint was actually reviewed. It feels easier for staff to claim they were occupied than to acknowledge poor customer service and address it honestly.

    My mom, grandma and I drove from Sacramento specifically to visit The RealReal at their new…read morelocation, and unfortunately the experience was incredibly disappointing. The new layout is awkward and cramped. As soon as you walk in, there's a wall of handbags and a large jewelry counter that leaves very little space to move around. It felt crowded and uncomfortable. We were initially helped by one associate who began showing us bags, but she left to check someone in and returned to tell us to use the iPad, telling my mom to browse the bags digitally instead. My mom clearly said she wanted to physically see the bags in person, but the associate kept insisting on us using the iPad to read information we weren't interested in. If we wanted to shop online, we wouldn't have driven out of town. Eventually another associate, Erica, took over. Unfortunately, her customer service was extremely off-putting. She brought out gloves for my mom to use but was inconsistent about the policy, going back and forth about whether they were required, while no other customers in the store were wearing gloves while looking at bags. It felt incredibly selective. Even if that is the policy the first associate didn't have us use gloves while we handled a DIOR bag nor was anyone else in the store using gloves. I recommend getting staff up to the same page and watch your manners instead of wincing if I touch the hardware on a Gucci bag?? She never offered me gloves either my mom and I decided to share a glove either. At one point Erica stopped using gloves and was like "only some of the bags you need gloves for" After looking at another bag we asked Erica to scan a bag for us, ERICA became distracted by a customer that just walked in trying to get someone to see his ring. Since she wasn't paying attention, my mom tried attaching the strap to the bag with her gloves on and Erica snatched the bag away from my mom and said, "Can you just" so she could scan it. Unfortunately, the experience never improved. We came in ready to shop and left feeling disrespected. We ended up leaving with one bag because we came all this way for the bags. For a luxury resale company, the service should reflect professionalism and care. This experience did not.

    Photos
    The RealReal - Palo Alto
    The RealReal - Palo Alto
    The RealReal - Palo Alto

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    gorjana - jewelry - Updated June 2026

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