I was very pleased with my experience using this business recently. I've been to the 211 location…read morein previous years, but this was my first time at the Dolson location. I needed four new tires. I know next to nothing about tires. Large purchases regarding things outside of my wheelhouse can be daunting lol The employee who met me at the front desk was great - with a glance he knew the size of tire I'd need, pulled up the options for brands and prices for me, explained the differences between them so I could make an informed purchase, and not 20 minutes later I was done and heading home on four new tires. Can't ask for better than that :) We won't hesitate to return next time we need tires.

Easy, fast and friendly. They were pretty busy. Went in to get my tires filled and they got it done…read morequick! Thank you!

Went in for a cut,shampoo and blow-dry. Used Lynn. She saw my hair was very thin, but when I was…read moredone,I looked spectacular!

From the owner: At Middletown Auto Repair, we pride ourselves on providing top-notch automotive repair and…read moremaintenance services in Middletown, NY. Our experienced and certified technicians are dedicated to ensuring your vehicle runs smoothly and safely. From routine oil changes and brake repairs to complex engine diagnostics, electrical, and transmission services, we handle it all with precision and care. Our state-of-the-art facility is equipped with the tools and technology to diagnose and fix any issues your car may have. We believe in transparent, honest service and offer competitive pricing to ensure you get the best value for your money. Whether you drive a domestic or foreign vehicle, our team is here to help you keep it in optimal condition. Choose Middletown Auto Repair for all your automotive needs and experience the difference quality service makes. Visit us today or schedule an appointment!

Tony and his team have completely restored my faith in the car service industry--and honestly, in…read morepeople in general! I came in with a screw in my tire needing a plug after a terrible experience at Mavis Discount Tire, where I was told I needed four new tires and that my tire couldn't even be repaired. Unfortunately, that's the kind of experience I've come to expect as a woman going in for car service alone. This morning was the complete opposite. I brought my car to Tony, and it was on the lift right at 8:00 AM and finished by 8:26 AM. Turns out I needed two plugs, and Tony was honest and straightforward--he let me know my tires are about halfway through their life and suggested considering replacements toward the end of the summer. No pressure, just facts. And then the best part--Tony insisted the repair was on the house. It honestly felt like he knew I needed a positive experience this week. It completely turned my day around. I will never go anywhere else. Thank you so much, Tony and team! As for the review from Rick S below, that's nonsense, when I called I was told very clearly that they open at 7 but techs start at 8. Sounds like this guy has selective hearing! If everyone is raving about the place maybe you're the problem sir, Mavis might be a better option for you.

Everyone raves about this place so I called mid week to make appointment for inspection and oil…read morechange for following Saturday guy on the phone says we open at 7:00 am. I show up Saturday at 7:00 am 1st customer this guy tells me his mechanics starts at eight I go for coffee for about an hour I come back my car is where I left it they're working on someone else's car. Why would this clown tell me when I called for maintenance that "We open at 7:00 what he didn't tell me is We open at 7:00 but we don't do mechanic work till 8:00 took my car and left Another overrated Goshen Business! Thanks Tony!

They keep Subaru on the road! I kept an old Forrester going steady for too long in fact, but they…read moredid it! Have preferred friends who have had good experience too. I trust them to only do what's needed and go the extra to find good prices for Parts.

There aren't enough stores to give them. I went in with a check engine light on after three other…read moreplaces couldn't figure it out and blew me off. They took the time to find out what was going on.highly recommend them! very knowledgeable mechanics!

Promptly opened at 830. Technician was friendly, took my Jeep right in. The waiting room was cold,…read morecould afford to turn on the heat or set it to be warming by the time customers show up.

We have always used Goshen Car Wash for our inspections and never had an issue. So I decided to…read moretake my car (Lexus RX) to them for an alignment thinking it's an easy service, and the location is convenient. Why not try to support another local business instead of going to the Lexus dealer. I called them and they took me in the same day for an alignment plus tire rotation. Once my car was done they had it parked outside and I paid the cashier. I drove off and I felt like my steering wheel was still off, maybe slightly more than before because I can see behind the steering wheel column. So I called Charlie and asked if he could just double check it, and he was so nice and didn't hesitate. So a few days later I brought my car back in for them to check it. Once again when it was done my car was parked outside and ready to go. I decided to go into the alignment building and ask how my alignment was. Charlie explained I "must have hit a pothole for my front tire to be off so much." I'm sure I didn't hit a pothole but I just let it go. Now I asked if I could get an alignment printout because I never got one the first time. Charlie went and printed a copy for me. He then explained to me, while showing me the alignment paper, that I will "eventually need new cambers but he would need to order aftermarket parts." He also advised me that my "alignment will be good for now" I told him no problem, I will let my husband know. I tipped the mechanic and off to my car. Now I start my car but can't find the fob. I'm looking everywhere. I know the key is in there because it started, but I can't find it. I run back in and the mechanic apologized that he dropped it between the seat but forgot to get it. No biggie, he found it and I drove off. Well.... Now my steering wheel is even worse! The minute I pulled out you could see and feel it was clearly off. I seriously couldn't believe it!! I told my husband what Charlie said about my cambers, I showed him the printout, and then he decided to test drive my car. Since the car was worse he ended up going to a place in Middletown. Come to find out they never aligned my rear. I attached the alignment sheet below. The guy also told my husband it should be illegal to try to sell me cambers. I am going assume Charlie tried to sell me something my car has and doesn't need. Now thankfully my steering wheel is finally back to normal, and she's driving like new. But to top it off TWO of my coworker's had a similar experience there. Except they were smart enough to not go back. So thinking about my experience with them, I explained to my husband, I feel this review will be more effective than calling Charlie, explaining their error(s) and asking for a refund. They don't have to ever worry about me ever utilizing their business again, but I hope they will start being honest, and if that's not the case, hire competent mechanics. Unfortunately I can't recommend Goshen Carwash, and never will, because I believe they take advantage of customers, especially woman. .**CUSTOMERS BEWARE **

I went to Juan to get a valve cover replacement since he diagnosed the pvc was bad everytime he…read moreopened the motor cap it went away but the car had a whining sound.This would be the third time I get my car service at this shop.I bought all the parts from fcp euro oem valve cover and spark plugs ,coil and a starter.He gave a high quote but I thought WTF the shop is close to me and they stand by their work.The car was there for almost two days.I paid Juan cash,tipped the mechanic and took my car.After driving it for about 30 minutes the same noise was still there.I went back and spoke to Juan and the mechanic and they both looked at me and said "we did everything the way it should be done- probably the pvc came defective".I told him "this is a brand new valve cover not a used one, ok I'll call and get another sent out to me and return this one" He asked me if the company will pay for labor -- WTF.. Basically telling me I would have to pay for the whole job again.When I ask him what he meant he told me his mechanic has to work on the car again which is about 5 Hrs of labor which was the same price $700 not to mention the $1100 he initially charged for the whole job.He was very dismissive and didnt want to stand behind his work or guarantee it .Absolutely absurd! This is not how a business should conduct business. I could of taken it anywhere else for half the price. I had to take it to my mechanic and pay again for the job to be done the right way... these guys at elite are clowns. Guess what my mechanic found out .These Fucktards at ELITE AUTO WORK knew exactly what they did and never told me a thing.The mechanic snap one of the screws in half then tried to take it out with a tap and snap that inside trying to take the screw out and left that inside.He then put silicone around the new valve cover,cut an old screw or put the same one he snapped with silicone.I guess he put silicone just so it would look like it was screwed in.Instead of just taking out the screw and the tap that he broke. This would of never worked with all the pressure inside the valve cover when the car is on.So basically you charge your consumer double for your mechanics incompetence & dishonesty. Do yourself a favor and go somewhere else. I would give zero stars.I posted pictures of what these guys do at the Elite shop.--- **consumer Beware**

Juan is honest, and reliable. He gets the job done and he's a humble guy. I will continue to go…read morehere for all my car repairs and maintenance. It's a pleasure being able to have him in the area! Thank you Juan!

I thought I wrote a review about here years ago, but I don't see it…read more This is a dishonest company. They are much better service side than sales, but the trouble is that it's one company. I would give the sales team a rating below 0 if I could. It's nothing but lies and manipulative sales practices on that end. They are disgusting. I'd give service a three if they weren't a part of the same company as the sales team. I settled on rating Suresky a two. I have had issues with service, but this team isn't remotely as horrendous as Midas, for example. I've never wondered if they were making up issues or maybe even causing them. This dealership's work has never made me feel unsafe to drive. The car has yet to make new noises or feel out of wack before I can even pull out of the parking lot. I don't return within days with a list of new problems. The mechanics themselves seem to know their jobs. But it is a struggle to get even a recall attended to. The comments about them claiming not to have the parts each visit are accurate. If you try to be proactive and call to make sure the part is in before showing up for the appointment, it's as if they get offended. You end up transferred from department to department. Get tired of phone tag and just show up and you'll see they don't have the part again. This is just one example of bad communication. They just don't communicate well as a company. I've noticed that sometimes the mechanics are confused about why the car is there because the issue wasn't communicated to them, and they couldn't find anything upon inspection. They'll get the work done once they call to speak to you, but it might not be that day. Things like that makes life difficult for a one car family with a peculiar schedule. The frustrating part is that simple communication would nix the issue. Actual work is usually fine. Good luck when it isn't, but that's typical for the industry. The rare problem doesn't seem intentional, so I'm okay with here until I can find a shop with equal skill but better communication. I will say Suresky is surprisingly accommodating for emergencies. They are probably the best in the area that I've found in regards to that.

Third time scheduling a recall appointment because every other time I showed up the day of to be…read moretold they did not have the part. No one could call me the day prior so I didn't drive in for an appointment I don't have? 8:45 appointment. Jeep dropped off at 7:30am. I call at 12 and my Jeep was next and would be done soon. At 2:45 I called to check as I needed my vehicle, I was told someone would call me back. At 330 no one called me back. Finally at 4 my Jeep was ready. The person who drove me to pick it up laughed and told me it had been sitting out front since they came back from their lunch at 1.