Bernie and his team are the best! They are always so accommodating to my schedule and they have…read morevery fair prices. I don't even own a Toyota! If you miss good customer service and good prices, go see the Hart City Toyota Service Department.

Toyota has sacrificed their quality for profit, like many other businesses in the world…read more I would not recommend Toyota anymore. They use to offer good quality and service, but it has went down the drain fast in the recent years. In my 2015 Toyota Sienna XLE (new at the time). It had 35,800 miles. I purchased this new in October of 2014 from Heart City Toyota of Elkhart, Indiana. Here is the list of problems tht I had woth it: - On November of 2014 there was a recall issued for the second row overhead assist grips. They were replaced in January of 2015 at 7,800 miles. - It had a bad support bearing on the front passenger side axle that was replaced at 22,900 miles. - It is on its third transmission. The first transmission was replaced at 20,200 miles and the second was replaced at 29,800 miles. - The most recent recall, at the time, was on the side doors opening randomly. The recall was issued on November of 2016 and it is May of 2017 and Toyota still had not found a cure. - Cruise control lever light flickering. It was replaced three times. Noticed the first time at 7,800 miles. - Dash randomly freezes for about 5 minutes and then goes blank and resets to the default settings (it has happened seven times +) and Toyota still cannot figure out the problem. - Climate control shut off completely, by itself, without touching any buttons while driving. I submitted a claim to the Toyota Corporation and after four tries, they denied my claim of doing a 'buy-back' or providing a replacement vehicle.

The service department is truly terrible. I had by 2022 Ram TRX serviced hear through warranty…read more They replaced the front control arm and did an alignment via approved service through my extended warranty. It took them over a week to fix (it's a 3 hours job). The alignment was botched and the steering wheel was not straight when it was returned to me. When I called them back to correct the issue, the service advisor informed me I can certainly bring the truck back... but they intend to KEEP the truck until my previous bill was paid by my warranty company. Shocked, I called the warranty company to see what was going on. They told me the dealer would not accept their payment due to having to run it through through a credit card service (100% of 3rd party warranties do this with 0 problems at other dealers). Apparently, Tyler did not want to pay the 3% fee for the transaction. Why this was not added to the cost (to me) I will never know. But Tyler would not accept payment and told me they would KEEP my truck until I PAID the full bill (I had already paid the deductible upon completion of the service that day). I wrote to the Service Manager with this problem, hoping to find a solution that worked for everyone. No reply. I emailed the General Manager. No reply. I then emailed Scott Tyler directly to tell him how his customer was being treated, because if it was my business, I would certainly want to know. No reply. I told them all in my email that I was reaching out to correct the issue in order to not have to do what I am doing today, which is share negative feedback with all social media and RamCares. Since there was nothing after several weeks of trying, here we are. And my steering wheel is still crooked, which I will now have to pay someone else to fix. Horrible service, incompetent employees, management, AND ownership. Take your money elsewhere so you don't have the same experience.

Service department customer service is aweful just going through a routine warranty check an the…read moreguy at the counter an I quote from the dealership I bought my car from she said he was a dick will never take another car there drove to south bend got two cars scheduled no problem they won't get a dime from me ever again.

Locke Auto & Diesel Repair is top-notch. Excellent customer service from start to finish. The techs…read moreare very knowledgeable and take the time to review the repair with you so you actually understand what's going on with your vehicle. What I really appreciate is that they explain your options and offer helpful suggestions without ever being pushy. It's clear they operate with integrity and genuinely want what's best for their customers. Highly recommend if you're looking for honest, dependable auto and diesel repair.

Always kind, friendly, and professional. They were able to fix an issue on my car another mechanic…read morecouldn't figure out. Initially, it was not fixed but they made it right and solved the problem. Very happy with my experience overall and always appreciate the chocolates Definitely will call them again for any future maintenance and repair needs.

I wrote a review of McCormick Motors in 2019. These people helped us once again! We were in the…read morearea on vacation (again) and had the two back wheels on the car develop cracks. This, of course, happened over a holiday weekend. Husband called them the Friday before the long weekend. They told him to come early Tuesday morning, when they were open again, and they would help him. Husband went in and they ordered the wheels we needed and said they would be there the next day, and they were! We took the car in and they installed the new wheels. When I had said that we would wait for the new wheels to be put on, the service manager said no, that they were going to take their time with the installation to ensure the car was safe. When they called us to pick up the car, they asked if we wanted to take pictures of the cracks, which we did. When we got there, they took us out to the service area and pulled the wheels out of the boxes (that the new wheels had been in) and let us take pictures so we could send them on the the manufacturer. The cracks were in the same spots on both wheels, so it wasn't a matter of hitting potholes. McCormick Motors will treat you as if you are their only customer. They are amazing!!!!

Always great reliable and affordable service work. Even got the best price on tires here in the…read morepast, easily beating out the tire discounters. Jim and his team are top notch.

Very helpful and reasonably priced. Good customer service and friendly. No hidden fees, clean shop!read more

My daughter is out in the area due to college and her car broke down. We had no clue who to tow it…read moreto so Google became our friend and it did not fail us. Yes they are busy and we had to wait a few days but they were great. They called and quoted one price and once fixed said it was less. Most places would never say that and charge what was quoted bc we don't know. Thank you for your honesty and awesome customer service! Thank you for being amazing to ky daughter!!!

I very highly recommend this business. They have been fair and do exceptional work…read more They are a State Farm Authorized repair shop. Cecil is a wonderful man and their used cars are the absolutely the best. If you are in the Marshall county area check them out. You will never regret it. KW

I took my truck to them after i got rear ended. After they called me telling me it was "done" i…read morefound about 10 spots that needed to be retouched( i could've nit-picked more). My bumper was so crooked it was ridiculous, it was about a 1/8th inch gap on one side and 1 1/4 on the other. I have a rubber mat in my bed, under it i found metal shavings and razor blades amongst other trash in my bed. Cecil said he would fix what i found and he did; half-assed. My bed cover was also rolled up when i got it back i didn't think to check it. I just tried to put it back and it won't latch because its so far off. DO NOT TRUST THEM. OTHER BODY SHOPS ARE HIGHER PRICED BECAUSE THEIR WORTH IT!!!!!!!!!!

Glad I found this place!! I'm a Jeep owner and a fan but even before I bought my Jeep I had all my…read morework on my last vehicle done by them. They always did fast and reliable service. So of course I trust them with my Jeep service now. I've never been disappointed.

We took our son's jeep out there to get some work done. Told him exactly what we wanted and…read moreevidently what they sold us didn't come with what we wanted and couldn't figure out why they bought something that we didn't really order. Then the original problem was for a big squeak coming out of the truck never really did fix that. I had to wait two weeks to bring it back into fix the light And then they said they had to order it which should've been taken care of when we told him it wasn't right the way to begin with. It just seems to be a big deal with them. They get the car in early in the morning and they call you at the last possible minute to come and get it And in my opinion that is just not the way to do business do I recommend them I can't they didn't do us right and I'm assuming if they didn't do us right they're doing somebody else not right either

I live in Indianapolis and my car started overheating while I was visiting my boyfriend in South…read moreBend. I was super worried that I was going to have to miss a lot of work but Avenue automotive was able to get the job done within 48 hours (and right before Christmas). I am so grateful for these lovely people, everyone was so friendly and helpful. The price was even taken down when I mentioned I may have trouble paying for it. I really appreciate these generous and kind folks. They took what could have been a bad situation and made it manageable.

Needed an oil change quickly before a trip and when I called several places they were too busy to…read morefit me because short staffed in any of the 3 days I had left before my trip. So after reading reviews, called Avenue and they said they'd fit me in if I could leave my car for a bit. I did just that. When I went, they are so nice!! Super friendly & I loved how they treat their customers and each other. We talked about how hard it is to keep workers now & he said you have to treat them right. Isn't that the truth! Love that!! Highly recommend.