Saw a boat at the boat show that we liked - Gotcha Covered required a $1000 deposit to hold the boat. We signed no contract. Found the same boat at another dealer for MUCH less. Called to cancel the purchase - they refused to give back one cent of the $1000 deposit. BUYER BEWARE!!!! read more

David at Gotcha covered has been absolutely wonderful to deal with. Not only did we purchase our new 2022 Bennington with him, he has also proven to be a wizard at customer service. We also purchased our needed accessories with Gotcha covered and found competitive pricing vs. amazon etc. Every issue we have had with our boat has been addressed, and fixed in a reasonable amount of time. Further, I felt that the deal that we received was appropriate, and better than the competition. I truly do recommend this business for their professional services and curtesy. read more

I thought I'd share this with everyone. In early January I ordered a boat trailer From Gotcha Covered Boat Marine at lake Bowen on Hwy 9. The boat is a unfinished custom I've been building myself over the last few years. David Grayshock was called and he came to my machine shop to discuss my needs. I told him we were in the process of selling the shop and real estate and that time was a factor. We at the time had to be out of the property by the end of February. He looked at the boat and I showed him the drawings at which time he put me in touch with Wesco trailers out of Columbia SC. There I spoke with Jeremy and gave details about what I wanted and needed. Detailed dimensions were sent and he recommended the trailer I needed. The trailer came in around the beginning of March. David brought the trailer to the shop for me. It was beautiful! Thankfully the closing date was pushed out on the sale of the property so I had access to a forklift to help get the boat from the build cradle an onto the trailer. Once on the trailer I found issues. The winch stand was far to short. I could get get the bunks adjusted to fit the hull of the boat and the didn't match the hull of my boat. I called the number I'd been using to reach David. His sister answered and told me that it was her cell but she would have David call me. He did and I told him he needed to come take a look at the situation. A few hours later he showed up. He got on the phone with Jeremy at Westco and after the call he told me that Westco was sending a taller winch stand overnight. I asked what about the mismatched bunks, He said he'd get back with Jeremy and see what could be done. He also told me that it was easy to correct and all I had to do was replace the winch stand. I told him No, You take the boat and get it corrected you charged me $900 as a trailer setup and besides I have to be out of here at the end of the week and I won't have a lift to get the boat off the trailer. He agreed it would be easier for him to do it as he has the needed equipment. I further told him the boat can not sit outside as the inside is unfinished bare epoxy and the UV rays from the sun will destroy it. He informed me he has a friend at Scout boats that sometimes sends their people to make boat covers as training and he'd reach out to them. I told him excellent but if they can't do it purchase a tarp and I'll pay you for it when I pick up the boat. All of that conversation was witnessed. Time passes by with me calling to check, no one calls me, It is now mid to late May. I called to check on it and was told, "Oh, It's ready we've tried to call you. There is no record on my cell of a call. One of the times previous I was told this before by David and I gave him my cell number at that time. It was given when he made out the sales receipt and informed my old home number was disconnected. So any way, My Brother and I go to pickup the boat. David was out front showing a pontoon to someone so I didn't interrupt. I went in the office and they had one of their mechanics show me to the boat. The only thing that had been done was the winch stand was corrected. Beyond that the boat was UNCOVERED!! I was ticked off and told the mechanic I needed to speak with David immediately. He asked me to wait with the boat and he would go get him. He comes back and tells me he can't find him. I told him I'm not taking the boat, for what I paid $4700 I expect it to be right. I also told him to tell David to get it covered as the sun is already damaging the fiberglass. I walk to the office and ask for David the mechanic by my side. His sister says he was just here. I looked outside and his truck is sitting there. I told her what I told her employee, get it corrected and get it covered up. Call me when you have it correct on the trailer. More time passes, I get in touch with Jeremy at Westco It was now June. He told me he would have bunks cut and delivered to David. I had to follow up because Gotcha Covered wasn't doing much about it. I followed up with Jeremy July 21st and was told they are trying to get them done that week. August 6 another email to Jeremy, When are the bunks going to ship to Gotcha Covered? He replies they were delivered three days ago. Still nothing from David at Gotcha Covered. Finally I call David on August 29th. An employee answered and told me it's been ready and that they tried to call me. Again no history on my cell. Tuesday of this week my Brother and I go pick up my boat. While discussing the tie down straps with his sister, David sticks his head out of his office to see who she's talking to, When he makes eye contact with me he quickly ducks back in his office. I don't care, The trailer is finally corrected! However Gotcha Covered never covered my boat!! The inside has a lot of damage and it's going to cost me in time and money to repair before I can continue building. Now I know why he was acting afraid, having not kept his word he was frightened. read more

I stopped in one day thinking of trading in my 2017 Bennington for a Tritoon which I purchased in Wisconsin before moving to Lake Lure, NC. David told me they can add a third toon for the $3,000 ballpark so I elected to go that route. They did an outstanding job, priced as quoted with no "add ons" even though they had to drop the engine. They communicated throughout the entire process and delivered on time as promised. The performance..from 20 mph to 30 mph. Plus much greater stability and ride. Can't say enough about David and his team! read more

I brought my Pontoon to have them go over the engine and quote a repair. Was told that the crank was broken after being charged 226.00 for the estimate. I brought the boat home and was able to fix the motor in the first evening. I went back to gotcha covered and told them the situation and gave them the opportunity to do the right thing. Needless to say that did not happen. I just felt that I had not relieved 226.00 worth of service from them and should have that refunded. read more