What a great place! CD's & records are in good shape with an eclectic collection, something for…read moreevery genre. If you need good quality refurbished equipment, they can set you up for a lot less than expected. They also teach! Guitar at least, that's what I inquired about. I took my guitar in for repairs and it was done faster than promised and cost less than they quoted. I've read the other reviews that said they can work on customer service; and I can see how they could get impatient with silly questions and trying to barter a buck off a record cost. Come on though, this isn't a warehouse bargain store or dollar crap shipped from China. It's for people serious about music and I personally feel blessed to have their expertise in our area. Thank you Musichead :)

As a fellow business owner, this place needs help when it comes to customer service…read more I get it, the internet has destroyed the music selling business, and you have a lot of product that probably collects dust, and on top of that you are in a small market. you may have regulars that keep you above water, however when someone new walks into your store, the least you could do would be to greet the customer and see what brings them in today. Below is the transcript of the conversation the business OWNER and I had: **I walk into the store, I have never been into the store, carrying a bunch of Vinyl Records.. ME: **I see the owner, (only person in the place) going through some records in the middle of the store. he looks up, then looks back down. I walk over to him. Me: Hey there! How are you doing today? Him: okay... Me: Okay, well I recently got these old vinyls out of a storage auction and wanted to know if you wouldn't mind giving them a look and seeing if there is anything valuable or if you would be interested in them. Him: So, you want me to value your records? Me: Umm, I guess. Him: You want to fix my car? Me: ..... Ummmm.... Just wanna see if i can get rid of these or not... Him: I'll take a look....... **After a few moments he says he will give me $6 for the stack of about 25 vinyls. two of which were Beatles and sell on Ebay for $15 a piece. I understand mark ups, but $6 for about 25 near mint vinyls.... Then, it gets better.... Me: How about an even $10? Him: Listen, I have a business to run, bills to pay... $6, take it or leave it.... I simply left. I am a business owner local in Medford and know a lot of businesses. I cannot wait to share this story at our next outing. A little customer service goes a long way. If you don't want new business, then close shop and retire. do not say you are open, if in fact you could care less about anyone coming in. For anyone reading this, for a good laugh call before hours and listen to the VM..."Bring anything in for the best pricing in town! Come here before anywhere else!"

Huge selection of crystals, amazing customer service. we went in expecting a small crystal shop,…read morelikely overshadowed by the books. The book selection was well sized, and the crystal selection was large and incredible. Pricing was fair, and the customer service was great, the people who run the shop clearly care about what they do, and were very helpful.

Beautiful store. They have the best selection of rock and crystal specimens and I love how…read moreorganized they are. They are all labeled with their names and even information about each. There is a huge selection of tarot and other cards, candles, prayer mats, jewelry and more. The people working there are very kind and welcoming. Also, the prices are quite reasonable and you can find something nice for less money or you can spend a lot on a giant heart shaped geode . Will definitely go again.

Amazing selection curated by John himself! Long history and wonderful pedigree of this business of…read morevinyl and music! Find some really interesting titles that you don't see anywhere else.

Very knowledgable & friendly staff in this great music store. If it's findable, these folks can…read morelocate rare albums, CDs, etc.

One of the best shops in Ashland. I didn't even notice this shop until my last day in town. They…read morehad a bunch of Doctor Who merchandise: posters, shirts, and a heat changing mug. The posters were only $6 (but that was years ago). The T-shirt they sold said "keep calm and don't blink" on it. They also sell DVDs and records.

Diana's has a nice eclectic variety of gifts and trickets. There is music, Japanese items, Tiki…read moreliterature, records and other curios. It's always nice to walk in and peruse and see what is there. Diana is nice herself and friendly to chat with. Check it out!

The man working the counter was condescending and rude to my daughter and I. If you are trying to…read moremake potential customers feel comfortable in your store, be kind and welcoming. We had never been in before and we will never be back. It's a shame, too, because we would have purchased several pieces.

Purchased a pendant that fell apart upon wearing. My wife is in Texas so it is hard to return. Poor…read morequality at a high price. After discussing this issue with them they were fast to respond and make it right. I am very satisfied with there quick response.

Great place for all your retro needs! Their vinyl selection did not disappoint. The albums I found…read morehere were cheaper than they were online; So I appreciate the fair prices! Super helpful/knowledgeable staff. Will definitely be back again! Thank you!

Fantastic spot. Visited for the first time today and was delighted at the selection as well as the…read moreorganization. The store owners have clearly put a lot of thought into the design and it's a positive feast for the eyes. Prices are amazing as well. Highly recommend!

Great shop. Wonderful inventory of vinyl. Friendly staff. Reasonable prices. Convenient location…read more What is not to like.

Love this spot and the owner Robbie is cool AF Great source…read morefor used music and cool Rock photos etc I like how they are always updating and keeping it fresh here! Very nice