The day before our scheduled appointment, I went into labor with our first child I realized this…read morefrom the hospital, and messaged the scheduled cleaner to inform that we would not be there, but would leave a key. My husband drove to our home and left a key under the mat for her, and was able to be back long before it was time for me to push. When we returned home from the hospital with our new baby boy, there was nothing quite as refreshing as stepping into a newly-cleaned home- particularly since we had threw together our hospital bags at 2:30 am, and the house was in disarray when we left. We would highly recommend their services, and the only reason we did not give a 5-star review was because of the baseboards and window sills, which I am sure they may have done had we been home to specify.

Stay away. I booked 4 hours of cleaning and got none…read more The cleaner didn't show up. Money lost. Granted I gave them a wrong address digit and missed one digit in the phone number but emailed them within 23 minutes with the right phone and address. No one called. No one showed up. I even went outside to look for them and nothing. I reached back out to reschedule and was told I lost my booking dollars and will not get them even with reschedule because cleaner came and waited for 20 minutes. Appointment was at 5pm. They emailed me 37 minutes later because their cleaners are always late. I waited for their cleaner for hours and got my apartment ready for them do I get compensated for that? Keep your money and stay away.

WORST SERVICE EVER! I bought their groupon last year. I've…read moretried to schedule their service for weeks, and the call NEVER went through! left voice messages, and no one called me back! I am so sick of their service and I just want my money back now!!!

i hired ivettes cleaning to do a BIG deep clean at my parents home. Paulina was professional and…read moreeven came to the home to see it and give me a quote. I was VERY happy with the work done. there was a team there cleaning for hours even problem solved when the power went out (luckily it came back on after 20 minutes). the only downside was that they were not on time but they worked quickly and did an outstanding job considering what a big job it was.

I would recommend this company. I had a remodel in my house, the drywall sanding is everywhere even…read moreI had covered my furniture. This company came in and spent some time to clean in a very detail way. I love the result. Since this company had no review when I contacted them, I was kind of worried if they will do the good job, I'm so glad that I tired.

I first reached out to Fernando on Yelp for a cleaning about two weeks ago. He responded pretty…read morequickly and we were able to set something up. He did a great job along with his partner. They're very professional and thorough. He sent me a detailed checklist with what he would be doing which I really appreciated . Since then, Fernando has came back again but this time to do my windows from the inside and outside. He did a great job! I will definitely be seeing F&D cleaning again and will be highly recommending them as well!

I should've written this review sooner. Iris, Maria and their team have been coming to my house for…read moreover eight years now. The ladies always show up on time and work very honestly! They are very open to recommendations and listen carefully to meet my expectations.

Iris and Maria are absolutely wonderful! I have been told by friends and family that I have…read moreborderline OCD so it is almost never possible to satisfy me completely. But I was blown away the first time Iris and Maria came -I had nothing to pick on whatsoever! Not only were they meticulously thorough with everything (even cleaning the vitamin bottles!), they were efficient and fast, hard at work every minute they were at my home. There are a thing or two at times that might need a little reminder, but they are very rare and I consider it only normal when any two parties are just getting to know each other's work style and preferences. I also appreciate the ease of accessibility -I can call them, e-mail, or even text to communicate and they are always dependable in getting back to me in a timely manner (try calling a few other places and you will see how valuable a trait this is!). They are always on time, always with a smile on their face, so polite and pleasant, and even my baby loves seeing them every other week! The price is also very reasonable, especially when they do such an exceptional job. I highly recommend them and I am so thankful that I found them! Thank you, Iris and Maria, for your remarkable work! =) Update: It's been over a year already since Iris and Maria have been coming to our place and they are as wonderful as they were the first day, and actually even better, because now I don't have to say anything and they already know and understand. I can't recommend them highly enough!

Average at best and a bit more expensive…read more We (two of us) have had Yilda and her team at our small four bedroom house in Los Gatos five times now. We like that they had us buy the required cleaning supplies and equipment because we know the products are safe and the reusable supplies get cleaned in our washer. It takes getting used to them showing up empty handed (well, maybe with coffee cups). I think we would prefer if we had the 'option' of getting our own supplies, as we would only get the ones that get reused, like rags and such. Buying all the supplies does add expense when compared to other cleaning services bringing their own supplies and equipment, yet they still charge about the same if not less than Yilda. I think Yilda's team comes from a commercial cleaning background where they don't need to have as much attention to detail. Their cleaning skills are about average to sub par. They miss things a lot (this week the glass top on the dining room table was totally missed), they leave things out of place(speakers, blinds, pictures), and they don't pay attention to detail (even when reminded repeatedly). There does not seem to be a good process or system. Many things are out of their regular cleaning routine, which are not a problem with other services. I have never heard so many excuses from a cleaning service, and we have had various maids for over 20 years. And therein lies the potential issue; maid services may be more accustomed to cleaning households, where commercial cleaners may not have have that sensitivity. Yilda leans more to the latter if there is a distinction to be made. With all this in mind I would still use her services again, but really cannot expect too much.

Yilda is a godsend. She went to super big lengths to help me set up a time and day to clean,…read moreworking around a difficult schedule of mine. What a joy it is working with an attentive and professional person. The girls came out today and cleaned. Usually on my day off I slave to clean my house because I am very particular. Not today- I took a nap, because the girls did a wonderful job. My shower is spotless and there are NO water spots. My mirrors are really streak free. Even the hose from the toilet to the wall sparkles. Its AMAZING. I admit I am very difficult to please, and I was so worried that I would be disappointed but YOU WON'T BE DISAPPOINTED!

I have been using Robertos Cleaning service for years now and im a very happy customer!! they clean…read moremy house spotless!! Affordable and reasonable price and do about everything you need to clean. Thank you for all the years you cleaned my house :)

I've used HouseMaidHero for a few years now, I usually call them once every few months or so, and…read moremore often if I have guests staying over. Their cleaners are professional, efficient and thorough in their work, and they spectacularly transform my house within an hour. They bring their own cleaning supplies and tools. I've had a good experience with Lina, Maria, and Edgar. Sometimes there is a strong odor of bleach once they're done, but it wears off in a few hours. I've had some minor glitches with their booking system in the past, so I've realized the best thing to do is book in advance, and give yourself a buffer time on the day of to account for delays. I recommend giving this service a try!

When trouble knocks, call in the superheroes…read more In my case, I dislike cleaning the shower. We also have hard water that leaves lime scales on our glass shower doors. So when I finally got around to trying to clean the shower doors but only got mild results, I knew I was in trouble. HMH to the rescue! Anna arrived on time and was courteous, helpful and super hard working. HMH uses green products by default, but will use chemical cleaners if the customer ok's it. So armed with a strong cleaner and lots of persistence, Anna managed to remove just about all the lime scales from our shower doors! (The ones still there likely got etched into the glass over time, but they're not too noticeable) For residential cleaning, it costs $57 for them just to show up, with additional charges for every room ($27 for a bathroom); you can also pay extra for them to clean things like your oven or fridge. So I paid $84 and the guy I talked to over the phone said this was for two hours of cleaning, and if the maid finished the bathroom early then they could help me with anything else. This is where the strict pricing breaks down and gets confusing. Since Anna finished the bathroom early, I could've asked her to clean, say, the oven for no extra charge. I had her clean the cooktop and she was very helpful, always asking if there was anything else we wanted done. Overall I'm quite happy with the service I received, even though I failed to notice the coupon code on this Yelp page for $20 off the online booking. I'll make sure to use it next time! But till then, I'm motivated to clean on a more frequent basis!

We hired Elite Cleaning Crew super last minute and although the price was a little steep it was…read moreworth it due to our poor planning. We had a difficult time finding a cleaning service on a weekend on such short notice, he made it work even at early hours. He was super quick at communicating from start to end. We asked for a deep cleaning of our home and they did amazing. The floors, cabinets, walls, carpet, and windows were all extremely clean. Not to mention they patched up some of the holes for us. I would definitely recommend them and would use their services again. Thanks again!

I found this company through Yelp, along with several others, but Cesar quoted me the best rate,…read morealong with some promises, so I decided to give them a try. One of the smartest things I did was ask him to write down the specific work his team would perform based on the quoted rate, since I only wanted a partial house cleaning. I was surprised when Cesar showed up by himself that day without any helpers, as this job typically requires two people and usually takes 1-2 hours. Even more surprising was that he tried to choose which tasks he wanted to complete and skipped many essential ones. For example, he neglected to clean the shower pan until I pointed it out, cleaned the bedroom, but didn't do any dusting, and didn't remove the small floor mats while cleaning the floors. He insisted he would only clean the laminated floor and not the tile floor until I showed him the contract, which stated that all floors were included. There were many other issues with his cleaning, leading to a long list of concerns. Eventually, he admitted that he only supervises workers now and hasn't done any cleaning himself for several years. His workers were busy in Palo Alto and Cupertino, which made me feel like my house in the East Bay was not good enough for him. It felt as if he thought he could just come over, do a lackluster job, and waste my time under the guise of 'supervision.' I attempted to give him a second chance by requesting his workers to come over this time, but he never replied to my text messages. If the owner does not care about his customers or the reputation of his company, that speaks volumes about the level of service you can expect from this business.