Follow up. Emailed to give another chance. They offered three times to meet, I picked one and they failed to meet. Blamed it on email stuck in our box? I dunno. I really tried to give them our business, HORRIBLE communication, unreliable! I just can't take that chance for cleaning our business. read more

We've been getting cleans every 4 weeks for about a year now. All of the staff are very friendly and considerate, and the quality of cleans is consistently good. Manager Stephanie's communication is great, and she also visited once to do a quality control inspection after the clean. Owner Davlyn isn't afraid to roll up her sleeves and cover a cleaning when they are temporarily short staffed. Maybe due to the numerous (well-earned) high reviews here, there can be a wait list for new clients. It's worth the wait, especially if you are looking for recurring cleans every 1, 2 or 4 weeks. They're very thorough about understanding a new client's needs and ensuring that they have enough staff to maintain the quality of cleaning before taking on another client. They care very much about their clients, and it shows! The team even sent us a baby card after our newborn arrived home from the hospital! We are moving to the East Bay later this year, which unfortunately is outside of the ACS service area, so congrats to the next person to get our spot! We hope to be back in the South Bay sometime in the future if the housing market calms down, and will be looking to get back on the client list at that point! read more

I've tried several other cleaning services and dealt with so much unreliability on time and the quality of clean. Action Cleaning Service has been a joy to work with! Reliable, affordable and my home is cleaner than it's ever been! I'll be a lifetime customer. read more

I am a years-long customer of Action Cleaning Service and I want to assure you that the other 5/5 reviews you can read here are on point. ACS works hard to earn every word of praise you see. Quality of clean, scheduling, reliability, responsiveness and safety are all top notch. And, they go above and beyond. For example, an ACS cleaning tech noticed a hairline crack near the base of a bathroom toilet had appeared since the last clean. The tech notified me immediately and showed me the crack. I called a plumber and they told me it was a good thing this was caught early, or there could have been a much bigger problem down the road. There were other incidents of a maintenance problem being noticed by a tech when I wasn't home, so a note was left AND I also got a call from the ACS office notifying me of the problem. On top of all that, they are just really nice people to work with, across the board. read more

Action Cleaning has done cleanings for me for ~4 years. They're awesome. I really appreciate the administrative team, they manage the technitians schedules, find new technicians when people move, and check in on the quality of the cleans regularly. They adjusted to the pandemic quickly and professionally, ensuring that the technicians were pandemic-safe. Overall, fantastic service that I would recommend to anyone! read more

I have been using Action Cleaning Service for more than 4 years now. Over these past four years I have never had anything to complain about. The cleaning is perfect and the price is very good! We also have a cat - no problem with that, the cleaning lady is now best friends with the cat :-) I would recommend action cleaning service to everyone. Keep up the awesome work!!! read more

Now this is my second review in like 14 years so, there's that. I usually don't bother unless something went really bad or really well. This will be the well category. I had used ACS for a year, I had 3 cleaning tech's over that time, Angel was the bestisus. Yes, that's a word. I like the business model set up by the founder of ACS, Davlyn. Same day and time and tech each appointment. Mine was once monthly. I had to cancel at the end of the year due to my son moving back in for the next two years going back to school, it just wasn't financially feasible. The cleans were always spot on as far as what I thought was clean anyways. I do see lots of reviews with rescheduling as a main sticking point as to a 3 or 4 star review versus 5. I work in the service industry myself and what many people don't understand is that it is a high turnaround profession. Like teacher's in academia, and other service oriented industries, often times the job can be considered overworked, underpaid and underappreciated. So, I have no issues with this aspect of the job. I had an initial hiccup on the deep clean, Davlyn and two other's came out the next day and dealt with it with no excuses and that was that. Few owners/founders will offer to come out personally and fix whatever your issue is and not make excuses. But, that is exactly what she did and so I look forward to getting my cleanings back when my sons higher education goals are finally met. Thanks Spetchy! read more

I am super happy with Action cleaning. I originally called a year ago for an over the phone quote but my husband wasn't on board. I called again a few weeks before our baby was due to get started. They begin with a home estimate from the owner who carefully looks at your home at its current condition before offering a quote. I felt the pricing was very reasonable. It was a couple week wait to get the original quote, you are committed to getting service if you are willing to wait, which is good news for Action. They are actually expanding to meet customer needs, which I found by calling around is rare. The top rated service providers are all, not surprisingly busy, and this one will actually work to get you in. Hooray! read more

This company is not in a good place to be accepting new clients right now. I had this service for a couple years and the cleanings were good, but there was a lot of technician turn over. Today I was called and told that they were no longer able to provide services. This is the first time I have been dropped by a service due to staffing challenges. The team is very nice and I hope things improve in the future. read more

called to get a quote for a one time clean. They don't offer one time cleaning except for in the future, if I was able to wait several weeks. I said fine how about next month. Well we are not offering one time cleanings that far in advance. Okay, how much for a regular scheduled monthly service... we not offering that either? WTH? read more

Love this so much! Davlyn and staff are so responsive, timely, courteous, and accommodating. I have nothing but good things to say about my experiences with Action Cleaning Service. It was important to me to choose a small, local, woman-owned/led company, and I did a lot of research, and Action Cleaning consistently came up in the top two or three results across the board. On the first service day, I did a double take when I arrived home from work; I thought my faucet and sink had been replaced! I'm not joking! I have attached a picture as evidence to this greatness. You really can't go wrong! read more

Action Cleaning Service - Home Cleaning Near Me

Really bummed to be moving out of Action Cleaning's and Davlyn's area. They have been cleaning for me for 7 years. Angel has been my cleaner the last few times, and she is great! Punctual, thorough, and everything is exactly back in place when I get home. Inevitably, cleaners change over the course of time, but they pass along special issues and feedback. When Angel did her first cleaning, I started to go over these things with her, and I saw that she already had notes and knew everything I was telling her. Davlyn has always done her best to accommodate changes in schedule and needs, and she's very responsive to feedback. She monitors the quality of work closely to make sure things are done properly. Couldn't have asked for better. read more

We have been using Action Cleaning Service now for almost 5 years and have been very happy with them. Davlyn, the President, and all the technicians that have worked on our house have been wonderful. No complaints from us! Vanessa, Stephanie and Angel have been great, as well as the other ladies who have subbed at times. We appreciate you all! Best decision getting a cleaning service (we'd rather save in other ways and have the extra time and energy for enjoying life while having a clean and organized house!) I recommend them. read more

I have been with this cleaning service for over a year now and have been very satisfied! We get the monthly cleaning service, though they also offer more frequent cleaning services to meet your needs (weekly, every 2 weeks etc etc). Very professional, timely, and reliable. The same person is assigned to your house so you know them and they know you and your unique household needs. No random people showing up every month! Unfortunately, I had to cancel my service recently due to personal circumstances unrelated to the company. However, I would highly this company to anybody looking for cleaners! read more

Just a follow up to my review and Davlyn's response. It was Davlyn herself alone who did the cleaning, there was no other technician. And she did not contact me to fix the situation. The total cost was $245 for about 5.5 hours, it basically boils down to $45 per hour per person, it is overpriced considering my house is not that dirty plus it is not a move out cleaning. Now I've found a good cleaner from Craig list, she charges only $110 for the 1st time, and $100 afterwards, and she's been doing very good job for less than half of Davlyn's rate. read more

Having dealt with various cleaning services over the years, I can honestly say that Action Cleaning Service is simply an outstanding operation. You can count on excellent all around service with the utmost attention to detail in each room. Davlyn, the owner, and Stephanie will see to it that your house is cleaned just the way you like it and the process is communicated to you all along. Highly recommended! read more

Just called them for information and a quote and I was told approximately some $300 for my first cleaning. That's ridiculously priced for a 1 bed 2 bath apartment in San Jose. Mind you this is not even a house with a yard or anything great. It's just a plain and simple apartment with barely any furniture and no pets. Your service maybe great but approximately $300 or more each cleaning service is beyond ridiculous! read more

I wholeheartedly recommend this company. I have been a customer for over a year now and have been so happy with the service. Davlyn, the owner, is organized and on top of everything. Communication is always clear and timely. They are so easy to work with if I ever need a schedule change. Nothing is done under the table, everything is put in writing and handled with care & integrity. Also, every person I've talked to at ACS has been super friendly and professional. My tech the past couple months has been Jazzmyne and she is excellent. She sees everything! It is refreshing to do business with such an outstanding company. read more

They are AMAZING!! I am a cancer patient with a 2 year old, and pregnant. Cleaning is daunting for me with the fatigue and stress. Cleaning for a Reason paired me with Action Cleaning. The owner came out for a walkthrough to ensure I got everything I wanted for my services. I have had a deep clean, and a maintenance clean so far. They are timely, friendly, and very professional. My house has NEVER been this clean, and I've hired maids for years. I am so happy with their attention to detail. They don't miss a spot. Would recommend them to anyone and everyone, you won't be disappointed! read more

It took me awhile to write this review-serveral years and two other cleaning companies later I feel I can be objective. The cleaning part was absolutely great- when it happened. Action Cleaning would call and reschedule almost every week, they would TELL me when they were coming rather than ask. Usually it was on an entirely different day. When I cancelled they were surprised because they said they didn't know I was unhappy. I expressed this unhappiness every time they rescheduled. Sometimes I could and sometimes I could not reschedule but I always indicated that it was late notice (same day often!) and not the day I selected for the regularly scheduled cleaning. I mean come on it was an ongoing schedule, not a surprise to them. Also they had this extensive contract that pretty much put everything on the home owner but did not have a reciprocal service level agreement for them (not ok if client cancelled, but ok if they cancelled) I've worked with two other cleaning companies since, both far more professional. If you are ok with dealing with a certain amount of rudeness from the owners, (it's not just me, read the unhappy reviews, they are mean girls) and have an appetite for ambiguity and don't need a firm schedule, then Action Cleaning will provide you with exceptional cleaning. There is no problem with the lovely people who actually do the cleaning. If you need to know they will be there as scheduled, this is not the company for you. read more

This review is only for their customer service since it looks like I'll have to join a wait list for house cleaning. After reading all the amazing reviews for Action Cleaning Service I reached out to see if they had any openings for a deep clean and continued monthly services. Unfortunately for me they're so popular that they have a long wait list. I am very impressed by how prompt Jacquie was at responding to my online request. She gave me enough information to make a decision on my next step and answered my questions promptly. There are many companies out there that wouldn't even bother with responding if they don't have any openings, so I'm really happy they got back to me. I'm hopeful for one day having them come clean my house and looking forward to working with Action Cleaning Service! read more

Action Cleaning Service deserve top marks! Their communications are excellent. If you phone or email, you will get a timely response. They remind you of your service and follow up after. The service itself is excellent. My house feels fabulous on cleaning day. They are punctual, pet friendly and detail oriented. If you are looking for dependable, thorough, friendly, competent service. Give them a try:) read more

Action Cleaning Service came recommended by a co-worker. After a brief chat Davlyn visited our home to provide an estimate. I was immediately impressed with her thoroughness and professionalism. Clearly a business owner who takes pride in the level of service they provide. Action Cleaning Service is exceptionally detail oriented, and for those of us who like things as spelled out as possible, they provide a detailed folder with all the info you could want. Mayra, our regularly scheduled cleaner, has been incredibly thorough, following detailed instructions, and our place has never been so spotless. I regret that I have to cancel my service because I am moving. If I wasn't, I'd continue using them forever and I will continue recommending them to anyone in the area. read more

I found this company through cleaning for a cause. They have provided me with 4 months of cleaning at no charge due to me having stage 4 Hodgkin's lymphoma. From the second they came into my home they have all made me feel very comfortable. They do an amazing job, I've been very happy with the service and will defiantly recommend them. read more

Fridays are now my favorite because when I get home from work Nichole has been there (one of Action's great cleaners). You would think I have a cleaning fairy because I never see or hear her - I just get to come home to a beautifully clean house. Action Cleaning Service is super professional. They responded quickly to my first inquiry and gave me a professional estimate. They took the time to figure out what I wanted and how much I wanted to pay. I think their prices are incredibly reasonable and I'm happy to pay it each time they come. I will continue to use this professional and clean (seriously) service. They pay attention to details. For example, I was having difficulty with a wood table I own and Nichole took the initiative to find a new product, purchase it and use it on my table. It looks lovely. I will continue to refer my friends to them and hope fellow yelpers will give them their service. read more

We got in with Action Cleaning services from this January. The first deep cleaning was great in accordance with all the other reviewers. But from the second cleaning is where it started going downhill. Uncleaned sinks, partially cleaned tubs, the floors used to look like its not even vacuumed properly with clumps of hair and dirt visible to the eyes that I had to again vacuum and wet mop the whole house. On top of it, the owner Davlyn is highly rude, no good customer service at all. The sub standard cleaning plus non compliant behavior of the staff/owner drove me to fire them after 3 months of use. read more

I've been meaning to write this review since the day Action started cleaning my house. I was desperate to find someone reasonably priced to clean our laminate floors and bathrooms. I was concerned about the floors because I had tried a couple other services and they always left streaks. Davlyn promised they'd do it until they got it done right...and they did!! Davlyn is a fabulous young women who knows what it takes to get a job done right, hire great employees and run a smooth business. She has worked within our schedule and even occasionally shows up on sight, calls, or emails just to see how things are going and if everything is up to my satisfaction. Anna, is now our regular cleaner and she is great. Everyone is personable, professional and dependable, we are so happy to have found them!! read more

My wife and I had them come and clear our apartment today. They did an amazing job!

We're quite happy with ACS. A little on the expensive side, but our technician, Carrie does a great job, and often goes above and beyond. Customer service with the owner, Davlyn is great too. Friendly, flexible, and prompt are words I'd use to describe our dealings with her. read more

Life (like our house) is messy, and shtuff happens. So the test of an organization is how they handle it WHEN it happens (not IF it happens). Davlyn has managed her business very professionally in all of my experience and responded in ways that I thought went above and beyond. We've been working with Davlyn and Action Cleaning for about 5 years now, and we couldn't be happier. We've used her for our regular house maintenance and our move out from our previous place. Our house sparkles after an Action Cleaning day. I'm not sure what happened with Tammy L's experience, but in my experience, Davlyn has always been very reachable via both phone and email, and very very responsive, and responsible. When we were first looking for a service, the biggest thing I was worried about was whether I would trust them with house keys and regular access to my house. 5 years is a pretty good testament to that trust. A few other thing worth mentioning: she uses green cleaners whenever possible. And she personally trains her teams and provides them with detailed cleaning instructions for each house. Hire her! read more

Action Cleaning Service has been cleaning both my daughter's house and my house for well over a year now, and they do a great job in both houses. Our cleaner, Anna, is always polite, energetic, reliable, well-organized, on-time, and thorough. When there's been a reason to communicate with the office, like when our cleaning day falls on a major holiday, we get an email notifying us of the closure, and there is "someone there who cares" offering an alternate cleaning day. In the beginning, we got several quotes from cleaning services, and Action Cleaning Service's prices were fair and competitive. They came to the house and made detailed notes, so there was never any question about what to expect. read more

I used Action Cleaning Service for a few months and was generally very pleased with the work of the women cleaning my house and Davlyn's quick response times (by email and phone), as well as the ladies' professionalism. I loved coming home on the days my house was cleaned... it always looked amazing! The only one issue I ran into was the way they cleaned my floors... which was I believe by a spray and dry push mop. The floors always looked clean, but I noticed they were left incredibly dirty when I walked on them with white socks. I brought this issue to Davlyn's attention and she immediately responded and explained they wanted to make sure not to damage my floors, but they could try a different cleaning strategy in the future. Unfortunately, I discontinued service and wasn't able to see if this different type of cleaning was better than before. Overall, I would definitely use them again in future! Davlyn and the ladies are awesome! read more

I LOVE ACTION CLEANING! Davlyn & Co are the best cleaning service I've ever used, and in fact, I waited months for them to have enough employees to be able to take me on. They were super thorough in setting up the walkthrough to discuss what specific services I wanted & what rooms were to be cleaned. One day a month my home is always beautiful (at least until the kids come home!) They are always understanding of needing to cancel a day (24 hours advance notice of course). I hope they continue to grow and flourish to take over the Bay Area. read more

Mayra does such an EXCELLENT job every time that she comes here. She is extremely detail-oriented and thorough. I notice and appreciate every nook and cranny that she touches while she is here. You can tell that she truly cares about the quality of her work :D I feel lucky to be one of her regular customers! read more

Found Action Cleaning Service through a quick Google search. I have an historic home and both the initial cleaning and now our regular cleaning have been spectacular - even with the many special requests I made! Davlyn came out and made a sheaf of notes on the entire house and everything has been followed flawlessly by the nice, competent, and efficient staff. I've used numerous cleaning services over the years and Action Cleaning Service is without a doubt the best I've used. read more

I found Action cleaning through http://cleaningforareason.org/ Its a non profit organization that helps cancer patients get their homes clean while undergoing treatments. I was so happy when I found this service. My hands were tied as I just got tons of chemo and a stem cell transplant. I am unable to clean for 6 months yet Im not allowed to be in a dirty environment. I am a single mom and my house was in need of some good deep cleaning. Davlyn is doing a great thing by providing this service to cancer patients there is no way I could afford anything like this at this time. Davlyn called me right after I was approved for this program and was very pleasant. I feel strange about accepting help but she made me feel totally comfortable like she was happy to help me out. She came in for home inspection and was super friendly and professional. I instantly felt comfortable with this situation. We scheduled an appt for the first cleaning. Candice is the girl that came to clean. I am not allowed to be around while my house is being cleaning so luckily I felt totally comfortable with her here. She said it usually takes about 4 hours but since it was her first time it may take longer. I left and came back and she was still working away. After she left I noticed things I would have never cleaned were cleaned. All in all very trustworthy, professional and friendly. read more

I'm very happy with the cleaning service we've received from Davlyn's crew at Action Cleaning Service. Everyone who's worked on our house has been professional, friendly, thorough and detail-oriented. Davlyn is ridiculously organized and has a detailed work order that outlines all the cleaning to be done, so in case you get a new-to-you cleaner, they know exactly what to do. Davlyn is very responsive as well. I am a very satisfied client! read more

The followup from Action warrants another try. The crew was friendly and left a clean kitchen. We've scheduled followup service. read more

Davlyn came by a week or so ago to take a look at the house and provide an estimate. She was very thorough and personable and we set up an appointment for Action to do the first deep cleaning followed by maintenance cleanings every 2 weeks. Davlyn arrived this morning, on time which is something I appreciate, and got right to work! She's still in the middle but doing a GREAT job! I don't even know she's here other than the house magically looking cleaner whereever she's been. It's a real joy and I'm looking forward to working with Davlyn and Action ongoing! read more

I'm so happy I found Davlyn. Her cleaning is phenomenal. Not to mention, she's just a wonderful person with a great attitude. Davlyn always returns calls/emails very promptly and she is completely trustworthy. There are never any communication problems. I've even picked up a couple cleaning tips from her. :-) I know she's looking to train more people to add to the team but she's very particular and makes sure that they clean to her accepted level. I appreciate her thoroughness. I decided to get on Davlyn's regular schedule a few weeks ago because the spots were filling up quick. I'd definitely recommend Action Cleaning. read more