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Gracefully Scripted

5.0 (1 review)
Closed 9:00 am - 5:00 pm

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Cards and stationery

Calligraphy

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7 years ago

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Allen's Flowers & Plants - Downtown San Diego

Allen's Flowers & Plants - Downtown San Diego

4.4
(622 reviews)
$$

My husband picked some flowers for me a few weeks ago. The quality of the flowers is noticeable:…read morethey lasted about two weeks before needing to be thrown out. You can tell that they take pride in their product! Today, I was walking by with my dog who started going absolutely bonkers with excitement. The woman working was so sweet and offered my pup a little snack! She was very friendly and my dog was very grateful!

I ordered what i considered very expensive flower arrangement online. The total was almost $200. It…read moreincluded a rush delivery fee of $10 extra to be delivered before 1pm same day. When i found out at 3pm the flowers were not delievered i called to ask why. The calendar on their website at end of month is a rolling calendar vs month youre in so I made a mistake and ordered for March vs February. Fair enough, so since the flowers werent delivered that day before 1, I asked for a refund of the $10 rush fee. The manager, got sassy and was extremely rude with me and told me no. They were sticking with original order. I told her either refund me the $10 rush fee or refund me the entire order of $200 (ish). She said she would rather lose the order than refund me the rush fee. I got my refund and cancelled the entire order. Whomever this mgr is who took my call....she needs a lesson in customer appreciation and not to be sassy when people are calling. 0 stars if possible! in response to the post...i did not ask for a refund of the purchase AND free flowers. I wanted the flowers...why would i want a refund and to deliever the flowers. no one works for free! I wanted a $10 refund but the gal who called me wouldnt listen, was snappy, and short.

Gracefully Scripted - stationery - Updated July 2026

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