First time customer and can confidently say I will become a regular at graces salon! Aside from the salon itself being extremely clean and beautifully decorated, the customer service was a 10/10! I felt welcomed from the minute I walked through the door.. Gregory the owner was so accommodating and friendly.. and Nana my nail tech was AMAZING! I have never had my nails shaped so perfectly and exactly how I wanted! If you are looking for a new salon I would deff come to graces! read more

Grace's Nails & Spa - Day Spas Near Me - Queens Village, New York

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Where this place is located the parking lot is a hassle but there is plenty of street parking. When you first walk inside it's a dark ambiance and it's not a friendly vibe but they are attentive and it's not unfriendly either it's just silence with low music in the background, I have yet to see it busy. I was helped by Joselene and she was a very nice lady who did a good job on my nails. I will say it is very expensive, compared to other shops but they offer services your average nail salon doesn't so that's a plus. I have no idea if they do designs because I didn't see examples of nail art. read more

Grace's Nails & Spa - Inside - Day Spas Near Me - Queens Village, New York

Just awful. I had a last minute trip to Jamaica and needed my nails done. I'm not a nails person so I ask for suggestions and was met with " it's whatever you like" they did have pictures of designs that I could see for inspo. Nevertheless I went ahead. The charge for shape and length even if your nails are squared and on the short side . They did offer refreshments which I refused I had a distinct feeling these were not complimentary . I went on the trip didn't touch a lick of water other than showering . Two nails have popped off in a week. Needless to say I will not be back. Shame the location is very convenient read more

Grace's Nails & Spa - Day Spas Near Me - Queens Village, New York

2nd or 3rd time I visited this salon, but I will not be back. The salon was not as clean as the first time I visited, the nail techs were all late and there were only 3 to do pedicures and 1 for manicures, etc. Was not offered anything to drink for the long wait or given a status on when you would be serviced. read more

My favorite nail place. Love the environment and energy. A bit on the high price side but worth it for level of attention and care that you get. read more

This place is only good because of the decor, they have horrible customer service. There is no-one that comes to let you know how much longer or a time frame of when it is your turn. The amount of nail techs are few so the wait is extra. I don't believe I will ever come back again. I am so done. Don't come on a Saturday it is pointless. The owner Grace and another nail tech is just chit chatting (not working on anyone) while customers sit and wait. Oh no. So done. Another thing.....they have Wi-Fi but if you ask for the password they don't know it... Smh so either use your data to past the time or stare at someone. read more

Only did one star because I can't do 0. Not one to leave reviews EVEN when the service was bad but this is just atrocious. Moved from Atlanta ga to New York recently so this happened to be the first nail salon to service me since I moved here. They advertise their prices like every other nail salon does so that's not new. The problem started with the quality of work which was just sad. Anyways I had them take off the design because it looked literally like a child had a paint day on my nails. While I'm trying to pay they raised the prices so I'm saying "no ma'am the prices show bla bla bla" and I show her the price in the store they advertised. Missy miss gonna get an attitude and tell me "it's my fault for not asking her". I understand I can ask but for a person who doesn't like asking stupid questions when my eyes are fully functional and I see the big a** sign NO IM NOT GONNA ASK tf. Anyways so on top of that they wanna charge for the design PLUS charge length when I literally have shorttttt a** acrylics. I'm sorry but I'm not paying an extra $20 for something that's either ugly, I had taken off, I didn't get all together, wrongfully advertised or any combination of what I listed. And to tip after that??? Bye. I have no issues with paying however the disrespectful techniques to try and resolve the issue was so unprofessional that it's absolutely disgusting. I won't tell y'all folks what to do, I'm just sharing my experience and if you want to have a similar encounter to me, be my guest child. Y'all be safe out there PS I know the white spots in the pink acrylic look like glares but y'all there's pockets of acrylic missing on my nails. And the 15% first timer discount is not for everyone if you didn't know, they pick and choose 08/16/2023 I tried painting a nail last night to see how it would look if I did my entire hands but I won't say much else. I'll just leave pictures. ‍ ** Tried to show how some nails were lifting and while trying to capture the gap the nail popped off so I'm not going to fatigue any other nails for this to happen again but y'all get the point and it hasn't even been a full week yet** read more

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I went in yesterday for a mani and spa pedicure. it was my first time at this spot, they were a bit behind schedule but I had nowhere else to be but indulge in some self care. I had a few issues with my manicure: the nail tech was a bit aggressive snd cut into my skin when removing my cuticles and she failed to moisturize my hands, that's like a must for me when getting a manicure but I didn't make a thing out of it. whoever did my spa pedicure did an amazing job, I work 10 hr shifts and have tendonitis so I really appreciated the care she gave my feet. I'll definitely try them out again, just won't cut the cuticles and the salon is very clean. read more

Grace Nails is brought to you by the good folks of the Dominican salon Impressions Hair Salon next door on Francis Lewis Blvd. Grace used to style my hair back in 2010. She was the weave slayer and could hair dress fabulously. Her husband Gregory is now doing another fabulous job running this posh nail salon. I planned a nail date with my fellow Yelper Sasha.B and felt Grace was the perfect salon to kick off our evening of relaxation. The atmosphere was very calming with the changing dim LED lighting, aromatic eucalyptus and lavender. There was gospel music playing and it was for once QUIET and peaceful. We were even provided complimentary red wine! Gregory greeted us and we picked our colors right away. Gregory was very welcoming and professional, however, our Nail technicians were not. They did not appear to want to provide the service or have a conversation. It was 5:45 p.m. and while I know they had a long day, we were the only 2 clients besides 1 other regular getting an acrylic service. My pedicure was done well. I appreciated how the cuticle and nails were cut accurately. But what I didn't appreciate was not being asked if I wanted callus remover or anything else relating to the pedicure. My tech was very quiet, taking phone calls, texting and clowning around with the other technician. After a while it took away from the experience. All in all, the quality of the job was well done. Luckily, after the pumice and pomegranate scrub I did not need callus remover. The towels were steaming hot and clean. That's more than I can say for these local rinky dink salons. I really like how sophisticated and modern this salon is and that is where they really score stars. The seats were comfortable and the service Gregory provided was exceptional. He went above and beyond as a manager. I usually pay $21 for a Mani Pedi at my home nail salon in Jamaica, so paying the $18 with the 15% Yelp offer was pretty good for this experience. I really wish they were open later. I saw 4 customers turned away at 6:30. We were informed they take their last client at 6. This business is very strict about punctuality and going home early VS making an extra dollar. LADIES! Come early or be turned away. For a posh, relaxing ambiance it was worth it. I plan to visit again in the near future for the Happy Hour Special during the day and I pray that the ladies work on their professionalism and more appropriate client service skills. read more

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I am currently sitting in this nail salon, waiting on my toes to dry. My sister and myself met up here a few minutes before 6pm to get our nails done. Long story short, the staff left my sister to sit and soak her nail gel off for about an hour and a half to 2 hours. No one asked her how she was doing, no one attended her. It was not until 10 minutes ago at 8:10pm, that the same woman that sat her down asked her to sit in her chair. The whole time I have been here, I am watching and observing everything. They spoke bad about us in Spanish, they gave us several side glances, and this was because I kept checking on my sister because she was neglected and no one was helping her. We never cursed anyone out and we did not partake in any kind of ratchet behavior. I watched as everyone was helped except my sister. I don't understand stand the kind of dislike that someone must have and this was a bad observation for me. I don't believe we need to raise our voices and act a fool, just to get service. I will never step foot back into this establishment. I don't recommend anyone with a humane spirit to come here for service. read more

Grace's Nails & Spa - Drying my nails - Day Spas Near Me - Queens Village, New York

This is a peaceful establishment. The owner, Gregory, is very attentive to every customer who walks in. My go to nail place!!! read more

Grace's Nails & Spa - Loving my dipping powder manicure & got the paraffin wax to perfect my manicure experience. - Day Spas Near Me - Queens Village, New York

It was very quick and I loved the color also very nice people here great service and they turned out really nice

I came here because I was in desperate need of my hair and nails done so I went to her hair salon and luckily while getting a wash and set you can dry your hair in the nail salon. I got a gel mani and this is how it's looking exactly 5 days later. I don't do any labor so I'm so confused. Oh and let me not forget to mention they are super aggressive while doing manicures literally all my fingers were bleeding smh. Never again read more

Grace's Nails & Spa - Day Spas Near Me - Queens Village, New York

This place gets a strong 3 stars because the ambiance is decent, they do nails well and they offer wine; the best way to un-wine in my opinion. If you're not particular then maybe this review wouldn't interest you. I got here at 12 in the afternoon and I noticed that it was a good collection of acrylic dust around the work station; it's quite obvious that they don't clean the stations at the end of the night. I wasn't too fond of the fact that they feel it's necessary to talk amongst themselves as if they've never seen each other before. I'm not talking about a few words here and there; one of the nail techs came over to have a full on conversation with my nail tech. In my mind, I'm like can this wait ? It just seemed very unprofessional. My nail tech was very aggressive with the nail file. She scrapped off a good portion of my skin; I mainly noticed it when i went to wash my hands and at the end when they sprayed my finished gel mani with alcohol (yikes!)- it burned ! Overall the gel mani came out nice and I appreciated the wine offer. I wished they wouldn't converse with one another when they're with a customer so intensely, clean their work stations and to be mindful of the aggressive hand filing. read more

Grace's Nails & Spa - Rewards card - after a few visits you can get freebies - Day Spas Near Me - Queens Village, New York

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I'm sorry to write this review but I had to. This nail salon does not use good SNS (powder). After a day, my nails chipped already, this has never ever happened to me before. + the location in St Albans w/audacity of charging me $50 is NOT worth it! SNS powder usually costs from $32-40. Don't come to this nail salon. read more

This is my go to spot for my nails even after I've moved away from the area. I've gotten full sets, manicures, pedicures, and my eyebrows done once here. I'm pretty much always satisfied with the full set. Comes out nicely and lasts about 1.5 weeks but I've had a couple instances where the technician has cut me with the buffer. Same for the manicures. The only time I left here disappointed is when I got my eyebrows done here. My brows were uneven and way too thin. The manager is really warm and professional, I like him a lot. The technicians are nice. The polish choices are plentiful. Parking right in front. read more

Grace's Nails & Spa - Full set - Day Spas Near Me - Queens Village, New York

Go to get my eyebrows done. It's very hit or miss. This time was a miss. The person who did it this time was not the same person as my experience before (the other lady did an amazing job). If you're looking for consistently good eyebrow work, probably not the place for you to go. Will probably be my last time. read more

Went here for the first time yesterday and they did not disappoint me. Not only was the service great but they are very clean and sanitary. They practice social distancing very well by cleaning the chair and work space and using fresh equipment between each client. I highly recommend this business. read more

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Prior to my experience today, the last time I came to this nail salon was about 3 years ago. At the time I stopped coming because the prices were trending upward while the service was declining. When this place first opened the ladies were very skilled, attentive, and the overall experience was very pleasant, as that started to change I took my business elsewhere. Today, I needed to get my nails done in preparation for an event and did not have the time to drive out to my usual place, so I thought it's been three years let's revisit. Gregory was as pleasant as I remember. Despite having to leave and comeback, because I could not be taken right away, when I did return, he speedily got me in a chair and was very attentive until the woman who could do my nails was available. The young woman who completed my services was the problem. It reminded me of why I stopped going to this salon in the first place. 1. She was on the phone while she was doing my pedicure. Listen I get it if you need to take a call at work, but the entire service she was having a full on conversation. In so doing, many basic aspects of a pedicure were either done haphazardly or not done at all. For example, a hot towel, the scrubbing of the feet, putting on lotion. For the first time in my life I left a nail salon with ashy feet and hands. 2. During my manicure she did not wear a mask. I get it that some places do not enforce this, but there is a huge sign outside that says customers should wear masks, so I was confused. 3. The manicure itself was poorly done. She asked about shape, I told her almond. She in turn did a funky rounded square. She also did not shape them to look uniform at all. If I did not remind her she was not going to do a base coat. Overall the nails were not to my liking. 3. I also requested a chin wax. I asked Gregory if someone was available to do this, as I know in some places not all nail techs are able to wax. He said that she could. I sat down, and as expected she did not really know how to wax. Waxing is always painful, but when someone is bad at it, it hurts a lot more. She then under her breath tried to blame me, saying it was too much hair. I actually have PCOS, so unfortunately I get a lot of body hair fairly quickly, not because that is what I want, but just how my body is. She did not get all the hair, did not do the usual aftercare after a wax. Just poorly done and made me feel bad while she was at it. When this place first opened it had what appeared to be trained nail techs, but now I am not so sure. I stopped coming here 3 years ago, and unfortunately after this re-visit I will not be returning. I did let Gregory know about my dissatisfaction with the services after I left via a phone call. He was kind and stated he would speak with her. I did not want to embarrass the young woman as I was embarrassed and I am not confrontational. But I felt that it would have been a disservice to not let him know and to not write this review. I can't say for someone not to go to this nail salon, but I would be weary about some of the people who provide services there. read more

Often times the word spa is overused so I'm always pleasantly surprised when I am given a spa like experience at a local salon. I was invited by yelp beauty Marissa M and after a long day it was the perfect way to catch up and unwind. Location: The salon is right in the heart of Hollister where I grew up so it was nice to revisit my old neighborhood. It's easily accessible by the 2, 77 and dollar cabs for those who commute publicly. It's strategically located right next to a hair salon and beauty supply. Great way to grab potential clients. From what I understand Gregory the owner is married to Grace the lucky lady the slain was named after who also owns the hair salon next door. Ambiance : Absolutely . The salon is beautifully decorated. It's elegant, chic and soothing. A mild scent of peppermint and lemon emanates throughout. Furnishings appeared to have been carefully chosen and every piece is exquisite. Lights are dimly lit, the music is subtle so are the pieces throughout that brought me to draw the conclusion that Gregory was Christian/saved and proud to share that. The towel pyramids add an extra touch and details come together to give this space a real high end feel. I love that there wasn't a huge obnoxious tv blasting and bombarding the space and peace. I was taken away; happily so. Yes, Hollister has a a salon/spa. Service Gregory is such a gentleman and so hands on. I love the way he carries himself and is involved with every area of the business. He was very welcoming, helped us to pick colors and offered us something to drink. Yes please, (wine)me up! While Gregory gives me high end the staff, not so much. Zoila was great on the pedi. She took her time to clean up my feet and paid great attention to detail. She scrubbed with vigor and I had happy feet. My hands now that's another story. I started off with Elizabeth. Elizabeth swears she doesn't speak English but something tells me that's just a way to stave off conversing so I am at her station for over an hr but we can't build rapport. She shaped me nails how she wanted and began to paint them without cleaning them up. I had dried up crusts of gel base coat yet she began to apply polish so it was messy. I had pieces of skin hanging from almost all nails. At times she yanked on my skin with the clippers despite me saying ouch several times. I'm b gonna assume "ouch" is comprehensible in all languages. Como se dice ouch en espanol? She had to tend to another customer but she didn't excuse herself, she just got up and sent over Mariella who quickly noticed my nails needed cleaning up and tended to them, much as gracias Mariella . The gel polish after 2 rounds of uv light were not dry, 3 times , 4 times. Yikes ! I was getting tired and frustrated. Final recommendation: I say go but brush up on your Spanish prior to. Def have Zoila do the pedi and pray Elizabeth is not on the phone while you get your mani. Enjoy the ambiance, drink wine and choose a pretty color . Life is short to have boring nails. Gregory, you've got something special here. Think about getting some more techs, some that are highly trained and professional and think about getting them at least a cute tshirt or smock to make things look more profession. read more

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The last shapes my nails nicely and the nail technician understood when my nail needed some corrections. However, the nail polish was applied very sloppy . The pedicure was well done though . The wait was 1 hour, and a lot of people were in the salon when I walked in (I came at 11, they open at 10) the salon is clean and has nice decor. Prizes are good. But, the work was sloppy . The nail technician didn't even wash my hands just dusted it off. read more

Grace's Nails & Spa - Day Spas Near Me - Queens Village, New York

Good job for a busy New Year's Eve. The wait was about 2 hours but I guess that should be expected for a day like today. As for my nails they are okay no real complaints. The tech seemed fatigued but all and all, she finished the job. read more

Grace's Nails & Spa - Day Spas Near Me - Queens Village, New York

I normally don't write reviews but my recent experience at this nail salon really put a bad taste in my mouth. I've been going to this salon for years. I guess that didn't mean much when the owner decided to charge me a different price for the gel manicure i received. I said; "Why is the price different?" He says; "Oh, there's a $3.00 charge to take off the gel manicure. And they may have not told me when you was charged before. Of course that is an absolutely ridiculous explanation for several reasons: 1. You're the owner and you should know your prices. 2. It is not my fault that your workers don't all charge the same price. 3. You took my payments several times.. and you the owner didn't charge me that amount. Like where else did you think i was getting this gel taken off at?? 4. You'd rather ruin a relationship of consistent business for years than to eat $3. And for that im completely over this place of business. I rather travel to Brooklyn or do my nails myself. Reply to below response: And this is how I know I made the right decision. Do not try and undermine my review by saying I knew. I knew what you charged and today it was different. Obviously I've been there and gotten other services. I just recently started the gel manicure. So don't do that... you messed up. Here in this review you say things that you didn't say to me face-to-face. You didn't apologize. you actually said; "so we're not supposed to charge you because we didn't before?" I wasn't irrational nor blinded by 3.00. I have 3.00. It was the principle and your response. The apology and the sadness and regret should've been expressed to me not Facebook! Thanks for being in your feelings and for me saving my money. And please do take a course in consumer and brand relations. You made this go where it didn't have to. And I will have the best in BK. read more

I recently moved to the area and was looking for a nail salon . I posted on my social media if anyone knew of a good mail salon in Queens . Literally everyone who replied sent me this place . I called made an appointment and went for it .What a beautiful experience . The place was clean and beautiful . The owner came and gave me the gel colors to choose from then he came with the matching color for my toes . Felt like concierge service . I love that. They spray and wipe down seats between clients. (Only thing I wish they had plastic liners for the pedicure tubs like my old salon, but they do clean them thoroughly between clients.) Nana was super nice and friendly . She feels like home, like I've known her forever . She was also very professional and a master of her craft. The second time I came the other lady who did my nails also did a wonderful job. She took her time and made sure it was perfect . This is definitely my new nail spot . read more

In heaven! Love their pedicure and manicure. Not to mention the wonderful chair with massage while you are getting your pedicure! I love it! Very relaxing, just what mom needs after a long week of work and taking care of her family. The place is also very clean! read more

I really wanted to like this place because its a Christian nail salon. But after going there twice I would strongly recommend everyone NOT to come here if you want acrylic or tips. I've gotten the thickest set of my life....my nails literally look and feel like cinderblock candy corns. Not to mention the tiny little cuts on each of my fingers. This is my second time experiencing this here...they always cut up my skin, leaving it to burn and hurt each time. This is extremely unsanitary given the times of COVID, my blood is literally on her tools and many others. I'm not sure if this is their standard or if they think cutting their clients with tools is acceptable but its the second time this has happened on ALL of my fingers. I've gone twice now to the woman in the first chair. Just warning everyone before you goes here read more

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I came here about three times already and every time I'm not disappointed. The first two times I didn't wait for more than 5 minutes (I came during the week), the third time I did wait about two hours (Saturday). Although the wait was long on a Saturday and there weren't many nail technicians, they do such a fabulous job. It's so hard to find a good nail salon and this is definitely one. I will definitely be returning here. I would only suggest that they start scheduling by appointments; I think it will reduce the amount of wait time esp when they have less than 4 nail technicians. read more

Clean, fast service, nice looking nails! The only thing, they forgot to give me my 15% off coupon at the end of service! read more

I've been coming here for some time now and must admit that my experience is wonderful. The equipment is sterile and the ambiance is welcoming. Gregory is very hands on with cleaning and serving the customers refreshments and Nana my technician does a fabulous job - she makes me laugh and is more than helpful with nail questions. I usually do a mani and pedi , but occasional she talks me into trying something I keep asking about - I'm never disappointed about the outcome. She takes care of me! The one thing I could say that's not great is the wait, but with quality service that is a good sign, right ? The parking lot is shared so it's a struggle unless you come early. The pedicure seats have a massage feature that is FREE OF CHARGE - because some places do charge to use it. Their bathrooms are clean and they have candy available by the register. May be little things to you yelpers, but for someone to take the time to think Of that makes all the difference. I'm surprised to read how many comments are written about the lack of professionalism from the nail techs. Question to ask yourself: how am I treating people who are working to make me feel/look good? When I stroll in I greet all of the ladies working and treat them with respect. I initiate conversation - while other clients would prefer silence. These nail techs give you an experience based on what you project. Lack of respect and blatant disregard for human decency will reep poor outcomes. Treat people (no matter their job title) with respect. read more

I'm a regular here and I understand some reviewers but from my experience, it is a great place to get your nails done. Gregory, the owner is ALWAYS POLITE & offers refreshments while you wait or when you get your nails done. It's a bit pricey but it's worth it!! My nails always last long. I let Sophia do mines every time I go and zoyla does my pedicure. Comes out perfect EVERYTIME. Remember.... It's always about having patience because they try to take their time with each and every customer. And they don't disrespect their customers despite the crap some people come with. AND MOST IMPORTANTLY THEY ARE CLEAN. AND GREGORY gives you a free pedicure for your birthday and/or your special event. What nail salon in this world is cheap enough to allow that to happen? Haven't seen one yet :) You will get great nail service depending on who you have do your nails. Overall, be patient people and those who haven't been here give them a chance. They are welcoming & will work with you. Trust me! read more

MENZY IS THE BEST NAIL TECHNICIAN EVER. ok, so I'm very very picky about my nails. And in all my years of nyc living she did my nails the best. I told her I wanted the coffin shape but not too long and it was perfect. I mean she was so precise and paid so much attention to detail it was amazing. No lie. And she was really sweet which doesn't hurt! The best nail experience I've Ever had. Ask for Menzy! read more

Grace's Nails & Spa - Menzy is the best , ask for her! - Day Spas Near Me - Queens Village, New York

I've tried many nail salons before and I must say no other salon I've been to tops this one. The customer service is great when you walk in someone always greets you asking what would you like done. The best part is when they ask if you would like something to drink not many salons offer this. The salon is very clean it's a very nice and relax the workers are very friendly. read more

Grace's Nails & Spa - Powder white nails - Day Spas Near Me - Queens Village, New York

I tried this place for the first time today and it was WONDERFUL!!!! The place is very clean and the employees are very nice. They take their time and give you the best service possible. Their pedicures are AMAZING!!!. They also have a rewards program. The more you go the better the benefits for you. I will absolutely be returning here. read more

Grace's Nails & Spa - Love my nails. Showed them a picture from pinterest and they perfectly duplicated!!! And got an amazing pedicure again. - Day Spas Near Me - Queens Village, New York

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I really want to like this place but I just can't. It took 3 hours on a Monday for a fill in with gel mani/pedi AND cost $85. Long service time, and pricey? Not a good combination. Granted, The atmosphere is very nice and clean. That is a plus. However spending 3 hours on my day off getting my nails done is just not going to fit in my schedule. read more

Though it was a little busy in the beginning had to wait about 45 minutes, I had an overall good experience. I had a mani/pedi. I have been to this nail salon in the past and also had good experiences. read more

I really want to give this place a four or five star review. It's gorgeous and clean inside, with a very chic, upscale feel. They carry my two favorite brands, Essie and OPI, and even have an electronic loyalty program. However, I waited nearly an hour for someone to take me--there was only one person ahead of me. The technician was very sweet and talkative, and very patient after my daughter woke up and I kept having to stop the service to change diapers. However, she cut my cuticles and my toe bled for four or five days. My gel mani also didn't last a week before it started to chip. I'm planning to go back at least once, because I really want to love this place. read more

Great service, great work! The staff is so friendly. They take their time & get the job done right the first time. The price is a little more than the other places in the area but it's definitely worth it. The salon itself is up to date & the parking isn't too bad either read more

Was looking for a nail salon and spotted this one on yelp with all the good reviews. My first impressions walking in is how nice the place looked. Very clean and welcoming compared to the area. However my nail experience wasn't the same. A young hispanic woman did my nail. She was so rough with me to the point it was painful. When cutting my cuticles she actually made me bleed. thank goodness the utensils were right out the package. A definite plus, but the technician didn't seem apologetic at all for cutting me which really annoyed me. She kept painting over my cut n touching it as if she didn't previously injure me. I don't usually interact with staff because I'm overall a quiet person however the technician didn't seem too interested in her job anyways so that didn't help. I would go back but not to her. read more

The hospitality has definitely been disgusting especially when the guy isn't here the workers act very stink they don't tell you hello. the massage chair doesn't work so if your getting gel you have to slid down if your short to get under the lamp overall they do a decent job for you to get to where your going. They use to offer wine or water soon as you walk in. im usually a very good tipper I only tipped the lady 5$ when I one shouldn't have gave her anything and two i was planning on tipping 10$ read more

This nail salon has potential as well as there is room for improvement. Let me start from my beginning experience to end and include comparisons: When I first walked in, I was confused as to who to approach because I wasn't immediately greeted by staff.. it was initially 10 seconds of awkwardness. Eventually I was greeted by someone, I told the staffer, that I needed a fill-in and a pedicure. I was told to go pick out a color and after being fussy because I already had an idea of what color I wanted but.... the background lighting made it a little difficult to really see the true polish color, I finally settled on a few bottles of O.P.I. because I figured I couldn't go to wrong with the brand. The awkwardness and a bit of confusion came in when I saw other people start their pedicures before mine (approximately 2) and everytime I looked up I saw that time was steadily passing and it dawned on me that there were not enough nail technicians or pedicure technicians and I just hoped I could get my services done in a certain period of time... Eventually I was called to be seated and saw there wasn't a designated spot for my bag and coat (next visit I will leave my coat and bag in the car as there is parking directly outside) and I had to uncomfortably hold my bag and coat during my entire pedicure... My PEDICURE WAS EVERYTHING THOUGH!! The scrub that they use, had my feet soft and shiny and they use it ALL OVER your foot and on your legs as well.. my nails were painted to perfection, as they should since the O.P.I polish I ultimately chose was an additional $6.00 (it was considered a Luxe polish that doesn't chip or dull and a week later, the polish has held up its end of the deal. Chip and dull free! In a nutshell, my pedicure felt great and I felt like the products used, were good quality. My fill-in was done by Menzy and although it was quick and I'm sure Menzy meant well, the UV gel polish appeared streaky after drying and my nails looked a little uneven. Nothing she did felt memorable. Maybe it was me and my quest for nail nirvana but I wasn't totally taken away by the finished product and I love the color, but I have had better nail techs. Menzy has such a nice personality that I would come back to her from time to time, but I will go to my regular nail tech and look elsewhere as well. I also noticed that my nails looked like I needed another fill-in after a few days, which indicated that Menzy filed my acrylic too far away from the cuticle. In the end, I was a little irritated when I wanted to pay, because the prices are extremely high for the service and location, I really wanted to use my 15% off, being that my fill-in was $27.00, with $15.00 UV gel applicatuon brought it up to $42.00 total. My pedicure was $15.00 and with an additional charge of $6.00 for luxe O.P.I. no chip polish brought it to $21.00 plus tax for a GRAND TOTAL OF $63.69... AND WITH TIP (I always tip $10 for my fingers and $5 for toes, wasn't about to change for high prices here...) ended up being $78.69. Mind you, in most other urban areas, you will pay $50.00+ for the same thing and a tip.......... Well, the staffer wasn't able to use my coupon because the owner never showed her how to use the register in combination with Yelp and it didnt help that she didnt speak much English. She ended up calling the owner and after about 10 mins, I gave in and just paid the total with tip without a discount.. and the owner came in right after and I explained my desire to use the discount and he told me he would allow me to still use my coupon on my next visit which made me feel slightly better... In all, the need more nail techs with more precision, or just more employees in general and if they aren't going to lower the prices, they should offer more promotional sales and discounts, and make an area for bags and shoes, maybe some straw baskets by your chair for comfort... I will return but I won't be a regular with those prices. read more

Grace's Nails & Spa - The prices here are really high... - Day Spas Near Me - Queens Village, New York

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