Been going to this salon occasionally and always had a pleasant experience. Great technique when…read morestyling hair. Also great products used on my hair.

I've only been here once and once was enough. My wife has been here a few times. Most recently they…read moredidn't do her roots correctly and she had to come back to fix it. They always get dye on her skin and never fix it. Sometimes they put Vaseline on the skin to block the dye but that's not helpful when the Vaseline gets into the dyed part and it obstructs the dye from really getting into the hair. She comes home with stains every time. I decided to try them because now that I moved into Queens from Long Island, it's a trip to my usual girl. This place is absolute chaos. From the front to the back, it's not a workable environment. Not to mention not clean or sanitary in the least. Garbage, hair and tin foil EVERYWHERE! I understand it can be hard to maintain cleanliness in a busy environment but at least try to have some structure. They take walk-ins which is probably why they are never on time or get backed up with the people who make actual appointments. I asked for a simple half head color, 2 inch trim and blow. I was told it would be $120 when I came in. Fair price, I didn't pay that much less at my old salon. The woman who dyed my hair was quick but sloppy at times, which explains the discoloration of my front bangs, they have a yellow tint instead of actual blond. They don't have hair dryers so you have to sit with the dye anywhere from 20 minutes to 45, no one actually times you, they just keep prying open your head to check and then keep it moving. I was told the owner would be cutting my hair. Got my hair washed, the woman washing asked me if wanted a special conditioner instead of the regular and I said no thank you. All of sudden plans change. The owner isn't cutting my hair, some other guy is doing it. Ok no big deal. He proceeds to balance cut my hair instead of a volume cut, my hair is super thin, it needs VOLUME. I needed the cut regardless, moving on. I asked him to slightly cut my bangs, he cut them too short. He blows the hair and then all of a sudden whips out a flat iron. I didn't ask for a flat iron. I WANT VOLUME! Why would you flat iron my thin hair after just getting a beautiful blow out?? Then I go to pay and he tells me $140.... I said no. Your prices online and the price given when I first came in is what I should be paying. All of a sudden the woman who washed my hair claims she gave me the special conditioner. I said no you didn't. Then she turned around and laughs and says oh no that's for the customer I have now in my chair... ????? WTAF?! Then they all start arguing with each other in their language. Apparently they do this a lot and can never agree with the pricing. Super embarrassing, unprofessional and makes you feel uncomfortable. I finally paid and left. Don't recommend.

Yes, it's a small and somewhat cramped salon, but the staff are efficient and kind. I get my…read morehaircut here every month... it's always quick, easy, consistent and at a reasonable price point.

Lena cut my hair on this week and i told her what i wanted but instead she just started cutting it…read moreall off and at the end it turned out so bad and i cant even style it now. It was not worth it at all.

We are OBSESSED with our hair after Natalie and Jules cut/styled! I got a curly cut and learned how…read moreto manage my hair better, thanks to the lovely Natalie. And Jules cut and blow dried my SIL's hair. We can't stop smiling! I barely ever leave reviews but was dying to write this one. Go book your appointments with them NOW!!!

Walked in for a color correction. I was very nervous as I previously did my hair somewhere else and…read morewas very unhappy. I found this place on yelp and have walked past numerous times I figured I would give this place a try after all the great reviews. Natalie and Julz were very welcoming and friendly. Natalie did a consult for me and explained the whole process and was able to squeeze me in last minute during Christmas week. They offer complimentary drinks. I love love love my results and I'm soo happy I gave this place a try . They are a bit pricy but it's soo worth it. I will definitely be back.

I can't thank Josie enough for transforming my overprocessed, dead, yellow blonde hair to a…read morebeautiful, soft, natural looking blonde!! Lourdes did my keratin/brazilian and she was also amazing and so very gentle with my broken hair. Josie has been so patient with me. She truly is an expert in her field. She listens and is a magician with transforming and color correcting hair!! Thank you Josie and Lourdes! I am a forever client now!

I asked Josie for highlights! I trust her advice! Love my hair! Thanks Josie , Tammy and Lourdes!read more

She always goes & above with my hair & truly takes care of me every time I go in…read more Thank you Gladys por su atención y dar me un nuevo looo cada vez que voy

Well I came here based on a referral from a good friend of mine. I also checked the reviews which…read morewere not bad. Unfortunately I was not enthused about my experience. They were supposed to open at 9am. They did not and when they did open they relied on the customers to say who was first, second, etc. The entire salon is that of an open concept from front to back. The salon is very small and there is a serious need for renovations and some upgrading. There were two stylist on the day I went. Heidi was my stylist (again based on a referral). She took me right away and she did good job. I doubt if I will go back. FYI. they do not have heat, so there was limited hot water and it was cold outside on the day I went so you already know it was frozen inside.

Just left this place I DO NOT recommend coming here I walk out from my blow dry I had with Denise…read more!!! The girl that wash my hair was very nice and gentle!!! Even tho service sucks I did leave a 20% tips !!!

After losing my long time hair stylist because of being forced to move to Florida due of Covid…read morerestrictions, I was lucky to find this establishment within the borough of Queens. I had trust issues as many of us may come across at least once one's life. Denisse calmer my soul, literally. Told her my story of my love of my previous hair stylist, which she was beyond supportive. Walked out of there looking great and feeling confident that I found my new long life stylist. She's absolutely delightful and a pleasure to chew the fat with.

I had a terrible experience with Alia at Aloe Hair Salon on Cross Bay Blvd…read more My daughter went in for a consultation and specifically requested a full head of hair extensions. She was told to come in person for a quote, which she did. The lady said okay come tomorrow we will work it out. After the service was completed, the stylist only installed extensions in the back of her head and charged her $250. My daughter is very shy and didn't feel comfortable speaking up at the time, but it was clearly not the full extension service she had requested. I called the salon to explain the situation, and the stylist agreed that my daughter could return the next day to have it corrected. However, after my daughter sat waiting for over three hours before anyone even started working on her hair, the stylist added the missing extensions and then demanded an additional $240. If a customer specifically asks for a full head of extensions and the salon fails to provide the requested service, the correction should not come with another large charge especially after making the customer return and wait for hours. The lack of communication, transparency, and customer service was extremely disappointing. This was one of the most unprofessional salon experiences I've ever encountered

Clean and professional! Before you enter your temperature is checked and hands are sanitized. They…read moredo great haircuts, blowouts, and eyebrows. They also do nails but didn't get a chance to try... next time! Very central to public transportation and street parking available. Call ahead as they can be busy.

I swear this salon made it so nostalgic for me. Felt like I was home with my family. These workers…read morewere very nice and I loved my haircut.

Es el mejor en todo lo que hace y excelente mano para trabajar .Tambien muchos ánimos y vibras…read morebuenas .

I can't say enough great things about Estelle Hair Studio. I've taken my kids to get haircuts…read moreelsewhere, and Stella was able to completely fix it since then, she's truly the only person I trust with a pair of scissors for myself or my girls. She's phenomenal. She truly knows how to work with all hair types and textures and always goes out of her way to make sure her clients leave happy. From the moment you walk into the salon, you're greeted with smiles and the best positive vibes by the stylists and receptionist. I come here almost weekly for my blow-dries, and I've honestly sat with every stylist. They all know how to work with my hair and make me feel content. They already know how I like my hair done and won't let me get up until I'm happy. Shout-out to Shayla, Arianna, Stella, Nina, Francisco, Nafisa, and Gulya every single one of them has done my hair and they're all amazing. I also want to highlight the ladies who wash hair, Emma and Valentina, who are both amazing. Your hair feels so clean, and the scalp massage is next level. Every visit feels pampering and relaxing. I genuinely love coming here. Highly recommend.

Nafiza cut my hair just as I requested. I have abundant thick long hair and not all stylists know…read morehow to thin it without creating a ton of surface layers. She focused cutting it and efficiently blowdrying it. Initial estimates were dead on ($100). The place is located in a nice street, it is very clean and organized. I made an appt the day before and had no wait. The staff is super welcoming, upbeat and very caring of your needs. Kudos to Valentina for having silk hands when washing and massaging my hair/scalp and for Nafiza's calm and professional nature. I'll be back for color! Great place!

My very first time getting my nails done at Roots and let me tell you Fanessa took her time and…read moreprovided the best service and care with my nails . I did French and a polka dot star design. Money well spent .Will be sending all my friends there and will be going back !!!

Melissa did my hair picks boo style . I love it. thank you Melissa. she was so friendly and…read morehelpful.