Contacting them to set up the appointment was a straightforward experience, and the technician they sent out was pleasant and professional. He did end up having to drill the safe, but he tried a lot of other stuff first, and was clearly familiar with the model. Conscientious about cleanliness as well. Good experience, would definitely work with them again. read more

With the amount of choices for Locksmith services in SD , I would stay far away the disrespect I received from their technician was shocking. read more

This place is amazing. I was trying to duplicate a key for my work and everywhere else I called was giving me a hard time and trying to charge me 100-200 bucks for a simple key. The people here are friendly and the service is fast. I highly recommend coming here - ! My key duplicate was 11 bucks ! Thank you so much for your amazing service - read more

The electronic lock malfunctioned on my 1 1/2 year old Liberty safe. After contacting my safe manufacturer they sent out a locksmith to "crack" the lock. Jeff showed up from Grah and within two hours was able to open the safe without drilling through the external door. He was fantastic. Very pleased . read more

Very helpful with information on battery replacement on a safe I bought elsewhere years ago. Impressed with the customer service and information knowing that no money would change hands. Expressed my appreciation and based on this experience if I need a new safe or repair will make sure they get my business . read more

Other locksmith shops pointed me to Grah Safe and Lock. It was really my last resort. I was looking to copy a padlock key. No one else could do it. But Grah researched and graciously gave me two copies. Both of which worked. I was so relieved. I called to pay them, but they said just come back to us when you need something else. Such nice and helpful people. read more

Miguel was extremely accomodating and respectful, highly recommend working with him. He made sure to keep me safe and was kind and respectful. read more

My deadbolt stopped turning with the key I've always used (and every other key I own) and it's a very heavy duty deadbolt/ door lock handle combo that takes keys that only this location has ever been able to reproduce. I've owned my condo for 15 years and only come here to get my keys done since no one else knows what they're doing. I've been dreading trying to figure out how to fix this solution and figured I would need to buy a whole new locking mechanism and whole new locks for every lock in my condo. I ended up pulling apart the lock and bringing the whole thing in assuming I would have to buy a whole new system. I was greeted by Malik, he listened to my problem and said that it was me making copies of copies of overtime or the pins in the locking mechanism slowly wearing down overtime. After testing it, he told me that he thought the mechanism pins were old and needed to be replaced. He made a key to double check and confirmed that it was the pins within the deadbolt. He went ahead and handed me back my lock with new pins as well as gave me a new key. It was $20! I feel like if I had gone anywhere else they would've just told me that I need to buy a whole new system and not listen to the problem at hand. Malik was very knowledgeable and are took the time to listen to the problem that I had. I leave town today so I was super thankful that I had my lock fixed before I left town without having to worry about a huge expensive solution that would've probably taken longer than today to solve. I will continue to go here for all my lock issues moving forward as SHOULD YOU! read more

Grah Safe & Lock - My problematic lock - Keys & Locksmiths Near Me - San Diego, California

Just had Sean and Sean do an install. They were prompt, courteous, and professional! Everyone at the store when I made my purchase was knowledgeable and extremely helpful. I would highly recommend Grah for any security needs. read more

These guys are awesome! I needed a sliding door lock assembly for an almost 40 year old boat. Jeff was very helpful figuring out what could be done to update the assembly. Malik(sp?) changed out the goofy core and the door can be locked. I will use Grah again when needed. Thank you both for your help. read more

The service scheduling ladies helped me this week in my Major hotel in Mission Valley, I need some older locks replaced and Dave came in and got my new locks installed. I ve been using their services for over 45 years and they are solid in their craft. Keep up the great work and wonderful staff. read more

The staff are always really nice but absolutely No urgency whatsoever. Plan on being there for 30-45 minutes to make a couple keys. And I've had to go back x2 because those keys didn't work and then stand there another 45 minutes to get them rekeyed. read more

Wow! "It's bigger in the inside"-very helpful staff, quick service and lots of things for sale! PjS read more

I needed a Tubular Key Made for a spare. I Called them to see if they could do it, they said yes. I show up and get told, we can cut them but they may not work. If I'd have known that, I would have found a different shop. I've had Tubular keys copied before with No Problems. Won't recommend read more

On 9-21-23, I decided to go to a local locksmith in Poway (Village Lock & Key) to support a local business. I had a minor issue involving 1 of 3 identical locks for my work cabinet. I had lost the original key and had another locksmith, Grah Safe & Lock, 20 miles away make new keys since I was in that particular area. I explained the problem to the Poway locksmith that I had with the lock & key, which was identical to 2 other locks on the same work cabinet. I made an attempt to show him the lock & key, however the worker appeared disinterested (A bit hesitant in approaching the front counter). He finally & reluctantly examined the lock & key and proceeded to tell me he couldn't help me because I didn't have the right key. I explained that the same key was for all 3 locks and the key opened the two other locks but that there was something wrong with the 3rd lock which I had brought in. The worker insisted that the problem was with the key and not the lock. He reiterated that I didn't have the correct key and said that the original locksmith who made the key (Grah Safe & Lock) did not do a good job. I left the Poway locksmith business frustrated, NOT with the minor repair issue involving the lock but with the overall customer experience. I decided to drive an extra 20 miles to revisit the original locksmith (Grah Safe & Lock) who had made new keys for my cabinet. According to my wife, the workers at Grah were super friendly & helpful and she was very happy with the overall service. After showing the friendly & attentive worker at Grah my lock, I was told the problem would be resolved in a couple hours. Turns out there was a very minor problem with the actual lock, NOT the key. A big plus: Since I had originally purchased keys from them, Grah Safe & Lock would NOT charge me for repairing the lock. Now THAT'S what I call customer service. Some businesses need to learn a thing or two from the really good ones... read more

Had a gate key with no markings/numbers that Ace (and everywhere else) said they couldn't copy- took it over to Grah, they said "it might be possible, let's try it", had it copied in 5 minutes... I took it home and it works! I can open my gate with it! These guys are professionals! Thank you... I will definitely return to Grah for any future key needs. read more

Go to for all my key needs for my house, food truck, office, and restaurant. They have everything I need all in one place and weird keys that nobody else can make, and can even make keys that are a little bent and copy the key to have it function properly Customer service is always on point, always friendly and attentive Love this local shop I definitely would consider coming here before a big box location read more

I bought a bath door knob from them which failed after awhile they went out of there way to replace it for me Thanks read more

Nobody but me making keys when i came into the shop today. Place smelled like bad B.O. and keys. Guy behind the counter was quick and had me out the door before I choked. Would definitely recommend this place to anyone in need of their services. Just a side note. I have been using these guys for several years. I have had no issues. Their staff have always been consistently courteous and friendly. read more

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I live in Palm Springs, however... I waited until I was in San Diego to get 'key work/lock work' done at GRAH. This place is the only one I truly trust...because of the team. Sinya and Miguel once again came to my rescue with a car-key situation. They would NOT give up until they found a solution. I am so grateful for their service and why I will always be a customer of GRAH for all my lock, security needs. Thank you again Sinya and Miguel for giving 'above and beyond "service to me. read more

We have used Grah Locksmiths for years now, and we keep coming back! We have had to make some changes and Grah came through for us once again :) Zach is fantastic! listened to what we needed and was able to assure us that it can be done.. (i.e. coordinating 50 keys) It's defintely a sigh of relief when you know you have the security you need for your business... Oh and we would love to publicly thank you for OUR RED LOCK... We love it :) Thank You. Denise Barrow Salon read more

We needed help with our mailbox lock after someone tried to break into it. Grah's dispatch was friendly and easy to work with to get service scheduled. The day of the service the technician called to give me a heads up he was on his way and he was right on time in the window we were given. He was very efficient and nice. We will definitely be using Grah again. read more

Look No Further. This is your Locksmith Company! Hands down great experience and a great specialized tech. Nathan is the Man. I'm a huge stickler for customer service and professionalism and high standards. Nathan and just made it easy and took care of business. Went up and above expectations. 6 Stars brother. I highly recommend these guys. Many thanks for fixing my safe Nathan. You Rock!!! read more

With the recent changes on our planet and things in general, I felt the need to add more layers of security in my home. I shopped other stores, even out of county. I didn't feel comfortable with the other people in the other businesses I entered- so I couldn't trust them in my home. I need a safe from somebody I can trus When I walked in to GS&L... I was greeted immediately, and helped by Sean? I want to say his name was Sean or Shane... he showed me the options and I got exactly what I wanted. The big guy with the glasses was cool too!! Very kind people. Also, knowing that they have been in business so long- that gave me confidence.... and I wanted to spend local. I have yet to receive my safe and have it installed, but feel so comfortable with the experience I'm throwing down the five stars now and will update. UPDATE.... Sean and Jesse came to my tiny home... and made my family safer. The install and delivery were no trouble at all- and very professionally done. They have the right equipment to do the job properly and safely (no pun intended). These guys know their stuff.. Management does not skimp on hiring. They hire real people that see you through- not a third party company that rolls it in and leaves it. A company like this is rare- they make your purchase an experience, and instill confidence in your decision. No buyers remorse here!!! I also have to mention Zach- even after I purchased the product, he reviewed the item with me and showed me options I did t even know. Grah's is the best - and they will receive my business in the future!! Thank you Grah's!!! Btw- check out some of the epic custom safes... a cool peek into history. Those safes could of held anything!! read more

Grah installed a new gate closer at our townhouse complex. It works great. The service we have received since the installation has been very good. The whole HOA agrees that the customer service is excellent. And getting an HOA to agree on anything is tough! :) read more

Garage door lock wouldn't work. Called at 3:00 pm and technician (Aaron) at my house by 4:00. Fixed problem in 15 minutes and charge VERY reasonable. read more

Key would t turn lock in front door. They tried it and found debris in tumbler. Cleaned it out and made a couple copies of keys. Quick, effective and happy to help me. Thanks! read more

Lost a key to my home safe, and luckily they were able to help replace the lock itself and provide a new set of keys. The employees who helped me were so wonderful! Thank you so much! :)) read more

I have never opportunity to work with such non-professional oriented company ever. There technicians have lack of knowledge,but there hourly amount and prices for replacement parts are exceeding 200% from other professional companies. Not to tell you that I ordered 5 locks waited 7 weeks and get back non working locks because they did not re-keyed. When I called in they and ask for locks they hang on me. Run away and save your time and money. Privies owner was good business man but the new con, just using their name and provides really, really bad services. I`m happy camper with company just across from them. Thank you for help me open my eyes. read more

These guys and gals are pros. The last 3 times I've gone into the shop, I have gotten 5star incredible service. The locksmiths are all patient and willing to answer any and all your questions. This is my go-to for anything lock or key related. read more

I sent a picture of a safe that I was selling to Grah. They got back to me and said the safe looks great. We will pay you $600.00 and pick up the safe. I agreed to the amount and pickup. Also, I let them know the safe was heavy and on the second floor and needed to go down 1 flight of carpeted steps. They said fine, we do this all the time. On pickup day, they showed up with 2 movers who couldn't have weighed more than 150 lbs each. I showed them the safe and they immediately said they can't do it but will get backup and there would be no extra deductions off of the $600.00 price. They would get back to me. When inquiring when they would be back to pick up the safe, I was told that they will pick up the safe but will pay nothing for it now. I asked to have the owner call me back but did not happen. read more

Jeff was amazing! He came to my home and to assess my very stubborn glass door on short notice. After examining it, I was able to get a appointment a week later. He was absolute expert and quickly resolved the issue and unbudged my door. Very thankful for his promptness and professionalism! read more

This seemingly drab hole in the wall had covered much of what you would need in locks and security. Their etiquette was on point and not too prying yet filled in a lot of what I needed for my bike lock. When we needed keys made, they were quick yet precise, their machines were top notch, and the operators were done in under four minutes. They even made it clear we would have money back guarantee for a month! The people here are experts in home and business security as long as it applies to locks of course. read more

I'm head of security at a High School here in San Diego. We have had 3 rather large and somewhat complicated projects in the last couple years (one was particularly tricky and just wrapped). These projects involved getting cameras up and running and set up for viewing. These guys were amazing. Had the pleasure of working with Zach and Noe and they bent over backwards to help us out. What's great about them is that they also "teach" you things that they're working on, which helps immensely. Outstanding work and tech help by these these 2 guys. Thanks GRAH. read more

They were so nice and helped me for free THANK YOU GRAH! I've never had such great service like that before

Thanks, Grah, and thanks to the young man who quickly and efficiently picked the lock on my glove compartment so I could get at my cars owner's manual, registration and other important stuff. I'd somehow jammed the lock when I had closed the compartment with my fist in impatience. So I just drove to Grah- no appointment- and they took care of me right away. Friendly people, too! read more

An extremely helpful and cheerful place. (All employees appropriately masked and distanced.) I was looking for a hard-to-find lock latch for a simplex lock: they had it. I was hung up by an unexpected delay with another really good locksmith (no fault of his own) to install a simplex gate lock, and while Grah couldn't install it that day, they would prep the gate lock for me for installation, in their shop, no charge. Which they did, even through a hiccup that would have stalled me. Self-installation was a snap and the lock worked like a charm. Thanks to the boss lady, Sean, Aaron, and Zach!!!!! read more

I've been using Grah through my company for over 14 years. The staff is very personable, experienced and quick. I am usually able to go on my lunch and get in and out. The quality of their work and product is so good I don't bother going anywhere else. Easy parking and freeway close. read more

Professional!!!!! This is the company you want! No one compares . The tech's are all certified and very thorough. Sean and Aaron were terrific. Would recommend highly! read more

Nathan was wonderful. Professional, polite and so helpful. I would absolutely recommend.