Stopped in for the first time today to pickup 2 items as a gift. I was going to order online, but…read morewhen I saw the in-store pickup option, I opted for that. But it's not as smooth as other websites, they want you to call the store with the part number to confirm availability. However this wasn't too bad, the associate Tom pulled the items for me and kept behind the counter. The items were ready for pickup immediately, so it was great to be able to pay in store then be in and out quickly. The associate that cashed me out was courteous, and overall I had a great experience! I would recommend for their nice staff and good prices.

I've been to this Rockler's a number of times and each time the staff has been incredibly patient -…read moreshowing me where to find things, answering my questions, and giving some pro tips to make my projects easier. I also appreciate that I don't feel like they're trying to oversell or upsell on things I could do less expensively. For example, we are redoing our kitchen ourselves (it's an ongoing process if you know what I mean) and we reused the old cabinets because they were in good shape. The old cabinets had doors that were not compatible with hidden hinges unless you wanted to spend an *obscene* amount of money on hinges. The guys at Rockler's walked me through the options and I realized that we just needed new doors. Initially I thought we would make the doors but then that felt a bit overwhelming with all we needed to do. So I decided that we were going to buy doors. Rockler's sells doors. I figured that was perfect. When I went back in to tell the guy helping me that we were going to buy new doors, he told me that the style door we were interested in was actually a very simple one to make. He outlined the process right then and made us feel much more confident about the process. Making doors is really a better option for us because we will save a lot of money that way and we've done some woodworking before - just not cabinet doirs. We stopped in today to get our materials and when I saw that they didn't have any reviews I wanted to add one right away. If you're looking for a truly knowledgable staff that will support you or simply provide quality materials, definitely stop into this location of Rockler's.

Purchased a Regal Railing system here for self install. Had a few component issues but Len-Co was…read morevery customer satisfaction oriented and resolved my original issue with the utmost concern and attention to customer satisfaction. It's quite reassuring that businesses still operate in such a manner. Thank you all for your quick attention! the rail system is beautiful and have had many compliments after only four days. FIVE STARS!

jason in the best He help me to find right product…read morei aksed two people they don,t Help me. Jason Help Me

This is the worst place that you can do business. All the workers at the desk have the same…read moreignorant attitude and they treat their customers like shit. I've only go here under desperation and regret every time I do.

Extremely knowledgeable and friendly. They promise customer service and fully deliver. The size and…read morescope of their operation is huge but they seem to keep it flowing very well. The experience of the people at the front counter allowed them to answer all my questions. Every one I dealt with was friendly and helpful

Cool place, and the staff is super friendly and helpful. They offer regular classes for various…read morewoodworking projects including bowl making and spindle turning. They have a ton of different types of wood (some that I've never seen before), all with clear labels and prices. If you need something cut down or planed, they can do it on-site for a small fee. In addition to the raw wood, if you're looking for a lovely wooden serving board, they have some very nice ones for sale. If you are sensitive to loud noises, you may want to bring earplugs or headphones, as the machines can be loud when they're running. (they have huge dust extraction hoses connected to everything so sawdust is not an issue, just the noise). Easy parking in a private lot.

This is a great lumber store. The owner is very helpful and the selection of hardwoods is fantasticread more

Our patio installer recommended that we purchase our pavers from here. We were able to take our…read morequote from our designer and the associate told us which pavers would be suitable for our price range. There is a nice display outside that allows you to see many of different layouts and types of pavers and stone. It's very helpful if you don't know exactly what you want. Once we selected our pavers, my installer easily arranged for pickup and I had a new patio within weeks.

these "Professionals" sold me two different thicknesses of pavers & did nothing to help, not even…read morean apology. Save yourself and to to Felbers or another vendor. yard staff is great, but office staff is worthless.

This place is not really designed to cater to the weekend warrior wood crafter enthusiast, and more…read moreso for the commercial-grade builder. A lot of the wood was sold in really long lengths that you might need a flat-bed to pick it up. Whatever, that's fine, but they didn't have any plain jane cedar, and I need to build an outdoor table to match a set of Adirondack chairs I have. I know that one can get cedar from a variety of more accessible sources (maybe even the big box stores), but I imagined that this place might be a one stop shop for everything I need. There is Purple Heart recipient parking in the front that even rivals the rockstar-esque handicap parking given by most establishments. This indicates to me both a sincere sense of gratitude to wounded servicemen that have served our country and a snub to those lame wheelchair bound jerks that steal everyone's good parking spot (This last bit is clearly just a joke: please don't go getting your colostomy bag line in a knot). (Ok, the colostomy bag bit may have crossed the line but was also just a joke).

Waste of time. Lumber that is unusably bad; trying to pass off low grade #3 lumber as #2. Terrible…read moreservice to match. You're better off going just about anywhere else.

This is the second time I've used Ed Young Plumbing (different issues) and they are prompt, polite,…read moreand reasonably priced. I would not look elsewhere. PS my Plumber today was a very pleasant person too.

This was my first time in an Ace Hardware! I came in because I needed contact paper for a craft and…read moreAce came up as having it the cheapest as I searched online. I visited on a Saturday morning and was greeted as soon as I entered, and an employee offered to help me find the contact paper right away. The cashier also cashed me out quickly. Overall I had a good experience and would come here again if I needed something from a home improvement store.

Only place you need to go for your flooring in Western New York top quality great workers highly…read morerecommend

No longer standing behind their products! This company was once Lumber Liquidators then became LL…read moreFlooring now back to the original name. This is how they get out of standing behind their products and avoid paying out their losses in litigation. We have used their products many times and most were good. Now we have a problem and they say it is the old company. Such BS. Buyer beware. Some bad and dangerous products and they use every corporate loophole to avoid paying what they owe after they cheat or poison you.