I got to grainger within 2 minutes of closing. They were able to supply me with a motor and belts that I needed for an emergency. They have good customer service and saved me when I needed equipment, fast. I would highly recommend this place. read more

Grainger - New motor and belts installed from grainger - Building Supplies Near Me - San Leandro, California

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I ordered the product on 9/9/25 to be delivered on 9/26/25. On 9/24/25 I was notified by email of change of the delivery date to 11/5 (!). On 9/25 I found the alternative and contacted Grainer to cancel the order. On 9/26 at 8:27 am I have received email from customer support aknowledging my cancellation request. At 10:12 am I have received the shipping confirmation with the tracking number. I called Grainger and was told there is nothing I can do but I can return the product at my own expense if I want my money back. BUYER BEWARE read more

Bunch of new, rude agents, maybe not all but the guy I had was DENSE to say the LEAST. I just wanted a label maker AND some labels, he could not get past "I don't know what u want if u don't tell me what size" if I KNEW I would not be in line asking for help....Options on the huge screen in front of me would have been a nice START....I will stick to ONLINE and take my chances.. read more

Grainger - Number 22....I'm number 31 - Building Supplies Near Me - San Leandro, California

Didn't get what I was looking for but shout out to Trevell for helping out. Will be returning.

We all know how proud Grainger is of their products as it's reflected by the costs. But this Grainger had good people that cared and were helpful read more

I figured since I'll be this location for a few days that I will give this an "Honest Abe" review. Grainger is a big company and they offer a lot of products, and I mean a lot of products. Just look at their catalog. It's a beast and can break your back if you hold it for too long. They have great customer service which is something that will make this place stand out. If they don't have it in stock they will ship it you quickly at an affordable rate. That's what they are known for. Getting supplies to you quickly. However, they are pricing, but if you get the right person, they can knock down the price a tad. This location is in the heart of the industrial sector. Meaning, lots and lots of people going to work in big trucks and angry with life. So be careful who you cross paths with as you may end up in a fight for your life with a two by four wooden plank. If you're looking for business supplies and need them quick, this place will be there for you. The staff is great. read more

Grainger is a fortune 500 company and a "broad based supplier of facilities-maintenance products, serving businesses & institutions." no category fits their business m.o. in yelp's choices. their product offerings include: material handling, electrical, fleet & vehicle maintenance, janitorial & painting, lights, office equipment & supplies, safety, securtiy, power tools, etc. their catalog runs over 1300 pages. this location looks as big as any costco location. haven't been to the other locations but they are in many cities in the bay area. drill: looked up item in catalog (red traffic cones 9 ish), wrote down item number & page number, went to order desk, paid, got confirmation number and was advised item would be in 3 days via ups. got the call a few days later and went to pick it up. no hassles at all. caveatt: obviously, they don't do any hand holding. you need to look up the item yourself. they can't know what you what. the catalog is also on line... good last resort place for items you can't find anywhere else. read more

I really needed help and some knowledge and I called to get help. I was met by a women named Tasha( sorry if I spelled your name wrong) and I have to say this was the worst customer service I have ever experienced! I needed a part that was in between the two sizes they had and I asked if there was anything they could do to help. She was short with her answers and would give me zero help. I am new to all this stuff and asked if she could refer me or had any recommendations and her sassy answer was "no, why would I know anything about drain covers" I really hope you guys record your calls and review them, it's so easy to have a friendly knowledgeable person answer the phone. I will never do business with you guys solely because of the interaction I had. read more

Ordered a generator which showed a 5 day deliver date. They would not price match HD or Lowes, but since it was available, I paid three hundred more for it. Paid with credit card and received a confirmation. When item did not arrive on time I contacted them and they assured me it shipped. Another day goes by so I call for a tracking number to find out it is backordered and not even manufactured yet. "Please be patient it is a month away"... Huh? I paid more because it was available and now be patient??? Never again with these clowns. read more

Made large order online for delivery to a business. Large components delivered, small components not delivered. When I called Grainger they said any missing items were between me and the shipping company, and that Grainger bears no responsibility for ensuring orders are fulfilled to the purchaser. They further challenged me to name a company that takes responsibility for ensuring orders are fulfilled. It was a very strange experience. Sufficed to say I never got my parts and Grainger came up. I'd be a sucker to ever shop with Grainger again, and so would you. read more

Been buying supplies from Grainger for years now. While a few of my items have been discontinued, I've gotten over it and have found something else comparable. Fast quick service. Since I work not too far from them, I usually have the items will-called. Very dependable and fast service. Can usually phone in my order and it'll be ready to be picked up in no time at all. read more

Grainger - Building Supplies Near Me - San Leandro, California

So the commercials on the radio say that they have every part imaginable and if they don't have it, that have a part for that to. Well I drove out to the warehouse and showed the sales girls a picture of the item I'm looking for and what it does and she proceeds to type in a few things and tells me they don't have anything like the valve actuator timer I'm looking for. I say we'll do they have anything similar that I can use? She asks me if I made the one in the picture? No I didn't make it! At least she said sorry they didn't have it and that's why I'm giving them 2 stars, but no attempt to ask someone else to help me, I don't think she knew what she was doing. read more

Came her looking for a welder. They told me they have one and it's $600. I go on my phone to check Home Depot and show them that they have one same model with more accessories for $200 less. Lady tells me, if it's not the same bar code they can't do nothing. It's crazy how this place can stay in business. Same welder Home Depot comes with more accessories $200 less Who in their right mind would pay more for less? read more

Helpful staff, but didn't have quite the same chain I was looking for (G70 rated 3/8" gold transport chain) as it was only available shipped from 50 miles away, and only in 20' lengths. I needed six 3' lengths. So as nice as the staff is, they're largely just human internet interfaces, and I do that quite well on my own. If you're looking for those types of heavy duty chain, or anything you can't find at Grainger or Harbor Freight, save yourself the trouble/gas/minutes and google Coordinated Wire Rope on 139th in San Leandro - they're quite hidden and have EVERYTHING you could ever need from this realm of things! They have PLENTY of everything, and they're the nicest guys you could hope to work with. They had the chain (also in 20' lengths, but were more than happy to cut it as needed) they had the hooks, and they had ALL the other things I needed that I've been piecing together over the last week. Just my luck that I find them last...but that was my last time with such a problem now :) They need a yelp page bigtime! read more

The loud mouth woman (oldish caucasian, long dark hair in a pony tail, overweight - sorry didn't get her name) working the counter today (1/8/19) is so ignorant and rude. She was so disrespectful that I had to walk out. I mustered courage and came back in. The white haired Asian man waited on me and was so patient and very helpful. She started snooping when she realized I was getting decent service and tried to make conversation and we both ignored her. My part got ordered - no thanks to her. You might as well order the part online and have it mailed to you to avoid the potential disrespectful encounter. So the big mouth cashier gets 0 stars and the nice helpful one gets five stars. So I only give it 2 stars because of the grief from the awful cashier. I'll be back tomorrow to pick up my order - I will check to see if the rude one is wearing a name tag. Update: I picked up my order and got waited on by a very nice young African American man. I saw the mean clerk from yesterday walking around but I did not get her name. The nice white haired Asian clerk is named Quan. I guess she was the only bad egg in the group. read more

Probably my 5th time here and last. No organization, no line, just people standing around. I dont know where to go or who to see. Just little kiosks for...? This place sucks. read more

Dam this place sucks the help don't care I waited 20 min to talk to someone if I could I wouldn't .

I had been everywhere looking for a Sterling shower rebuilt kit for a faucet so when I found out this place had them of course I quickly came in. So what ended up happening was that they would have to order them for me and it was no big deal to me since the guy told my order would be in the next day after 1 PM. So when I had went back the next day for my package they informed me that UPS lost my package! I was super annoyed but what could I do, so then again they said it should be here by tomorrow but I made sure for them to call me this time because I didn't want to go all the way there for nothing again. So the next day came and I waited for a call all the way until 4 PM because this place closes at 5 PM and since no call I called there myself to see about my package. So to my surprise I was informed that my package had been shipped somewhere else and I would have to wait again even longer... And I really need this kit so I guess I'll just keep waiting...smh... definitely won't be coming back here anymore after all this! The only positive thing here I would say is that the man who helped me out was nice. read more

Overall cool but you have to know your stuff thouogh other wise you will be there awile.

Staff is very helpful and friendly. Great products, while slightly higher priced that average, always dependable and in stock or (free) next day available from San Jose warehouse to will call. Lots of hard to find items. Free catalog in the store to take home to browse. If you haven't looked through one of those catalogs you are in for a HUGE surprise. Tons of cool useful unique stuff. From repairs to home projects to engineering solutions this place is great. read more

Ordered a 50 ft hose for a power washer. It was not in stock, so they had to order it. They said it would be there the next day. I'm here right now, hose is here just like they promised! They mean business, I will definitely do business with them again! read more

This is a company I have been dealing with for years. They are the best ,always have parts esp for what they sell also the have tech help with their products only a phone call away. I highly recommend Graingers. read more

Did a little research... You are paying a middle man to do the same thing you can do. Especially is you are just starting a business. I highly DO NOT recommend Grainger their customer service is great BUT you are almost paying DOUBLE of what you would pay for . Ouch ! read more

Worst customer service ever. It was impossible to get any help. To top things off, the customer service lady CARMEN treated an older woman and man horribly. They were making a purchase and it seemed to be most difficult for them. CARMEN was making a copy of the customer's credit card and drivers license for their purchase. EVERYONE in business should know this is ILLEGAL to do. The customer tried to tell Carmen this but obviously Carmen is too ignorant to know the law. I felt so bad for this couple. This is why there is so much fraud. You make a copy of such and it gets in the wrong hands of an employee. After reviewing more reviews, I'll go to San Jose. read more

Always over-pirced. But fast delivery. Don't order clothes or shoes from them through the mail because they don't have a return service and its is a PITA to get clothes and shoes returned when they are the wrong size. Amazon that stuff for sure! read more

Quality inventory but prices are joke, not sure how they stay in business with such high prices. I can usually find the exact same product other places for 2/3 the price. read more

I shopped around for a new electric motor. The Grainger website had the most complete and easy to understand descriptions of the products. Their prices were right in line with everyone else and I could pick the motor up fairly close to home. Most pleasingly was that the counter person actually knew about the product and verified it was the correct replacement. To top it off she even carried the item out to car for me. I hate doing business in Baltimore but this transaction truly was a good experience. read more

I havent been in a Graingers in years mainly because sales were restricted to accounts only; no retail, but someone told me that had changed and I stopped in to check availability on a specific commercial door weather stripping. I was helped by "Kevin" and he was very friendly and helpful and even though he wasnt able to come up with a Graingers product to help, he was able to find a supplier very close to the facility I manage that had what I was looking for! He even ran out of the showroom to let me know he had just found a supplier for me! Based on that effort and service, I will be making future purchases at the San Leandro Graingers! read more

Before you go here, make sure you check prices of your item at other places. I went in for an item that cost $16 at numerous places, but Grainger wanted almost 3 times more for same item. read more

no organizantion at the front deck and thay need to clean all the bird droppings in the parking lot.someone is going to get sick from the bird droppings read more