Incredible service and efficiency, but also run by real gentleman. That might sound funny at a car shop but they really care about the comfort of their clients and that is rare- especially with impeccable work too!!! My car looks brand new and they made it seamless. The owner Enrique is a class act! Thank you Grand Auto Collision! read more

Grand Auto Collision - My 2020 Nissan Rogue looks brand new! - Body Shops Near Me - Queens, New York

I was involved in a minor fender bender, and almost immediately -a recruiter from Grand Auto Collision showed up at the scene. He tried to convince me to go through insurance and even suggested intentionally causing more damage to my vehicle to inflate the claim. This was a blatant attempt at insurance fraud. Thankfully, I didn't move forward or sign over my car. Had I done so, they would have intentionally damaged it further to increase the payout and kept the entire claim check for themselves. This place is a complete scam!!. Stay far away and protect yourself from these shady practices! read more

My car was hit as I was parked. Luckily, there was Grand auto collision tow away that was passing by and stopped. He told me about auto collision and i decided to take it. This was the best decision ever! My car is brand new. It drive like new. The work these wonderful down the earth people do is AMAZING!! Also my car was beautifully cleaned, inside and out. Thanks again Grand Auto Collision. You definitely have my business in the future read more

I had an excellent experience at Grand Auto Collison when I was involved in a third-party insurance accident. They were very good at communicating what the process was. They handle everything with the insurance company and most importantly my car is like new again. Thank you guys for such excellent work. read more

Grand Auto Collision - Accident - Body Shops Near Me - Queens, New York

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I am reporting on behalf of my mother, Ramona M. Ramona decided to not repair her car with Enrique, the owner, at Grand Auto Collision Inc. because she felt he was overcharging for the repair. Enrique wanted her to tell the insurance company to issue the check to his business. She asked him how much was the repair and he responded "whatever your insurance is paying you". She told him that he needs to give her a total cost of the repair or will take the car elsewhere, so she asked him to release the car. She had to pay Grand Auto Collision Inc. a total of $2661.98 to have the car released. Enrique called her insurance representative from Liberty Mutual and reported the car as total loss. The insurance company told her that if she choose to keep the car, it would need to pass inspection to obtain a "Salvage Title". Ramona was told by her new Auto Collision Repairman that the damage to her car were not even near to "Total Damage" and the new total repair was $1,200. She ended up spending almost the entire check that the insurance company issued, but at least Enrique didn't take her for a fool. However, She is now stuck with a worthless car. She was planning to upgrade to a newer car by trading it at the dealer, but was told that dealers do not take cars with Salvage Titles. read more

Grand Auto Collision - Body Shops Near Me - Queens, New York

Yet again I have brought another one my cars here to be repaired. As you can see in the photos they did an excellent job! Edwin was a wonderful help throughout the whole ordeal, he made everything a streamlined process. They provided courtesy transportation from the auto body shop to enterprise so there was no need to spend extra money on an Uber. If you what quality work done on your car look no further than this place. read more

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I brought my car in after I damaged the front bumper and had an old accident to my rear passenger door that I never had fixed. I went for an appraisal and the next day brought my car in. They gave me a ride to the rental place and a week later I got my car back like it was just driven off the showroom floor. I can't recommend these guys more! read more

Used yelp to get a quote from this place. Good response time and quote price but they end up trying to force me to pre-pay for the work before they would confirm my appointment. This is not how anyone should conduct business in auto repair. I have never used them before, never been to their shop and will never use them with this type of experience. read more

Let me just start by saying I didn't do business with this company. But I was nextdoor having my muffler repaired. One of their staff members, Vinny, happened to walk by me while I was waiting for my work to be done and he took a few moments of his time to interact. Vinny told me that he was upset to see how Asian Americans are being mistreated these days, and that not everyone blames Asians for covid. He hold me that as a New Yorker and an American, he feels like this place is hard for all minorities that experience racism, and that his experience as an African American with racism made him feel sad and upset about the hate targeting Asians in his city. We then chatted a bit about the history of racism and that all minorities feel it all the time, black or asian. I was really touched by his comments. Thanks, Vinny. If I ever need autobody repairs on my car, I'll be coming to you guys! read more

If you need any type of work done on your car Grand Auto Collision is your place!!! I would 10/10 recommend! The attention and communication given at this shop was immaculate, Enrique was always willing to answer all my questions and concerns. They also helped me get a rental while my car was at their shop! This place definitely goes the extra mile for their costumers.. but the best part is my car looked like it came straight out of the dealership when I received it back! read more

I always go here for collision. They do a great job! I've had bad luck with getting my car hit and they fix my car fast. Anyone that needs repairs, I highly recommend you go here. read more

Grand Auto Collision - Before - Body Shops Near Me - Queens, New York

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This is one of the best auto body shops around. Their kind and professional. Their work is amazing my car looked brand new when they were finished. Thx guys read more

They actually found me- someone drove by, saw my car all smashed up parked on the street and left a bunch of business cards all over the car- thought that was kind of funny. While the process took a lot longer due the holidays, supply chain car part shortages and then dealing with insurance, overall dealing with Grand Auto was really nice. They did a beautiful, beautiful job on the car and handled having car rental company come pick me up and let me drop off the car there which they returned. I really appreciated that. The guys are easy going and want to make the process as painless as possible. Would definitely recommend. read more

Enrique was friendly and very professional. The shop went the extra mile in repairing my damaged Honda Civic. These guys will take care of you, and they keep their word. Their bodywork was great. read more

Someone had hit my car while it was parked. Ruined the side door and panel. Even broke my cars axle. As soon as I came in.. they were very professional. Helped me with the rental. Assured me through the entire process. Went above and beyond my expectations. Covid friendly. Everyone had masks. Everything was super fast. Very good time efficiency. I would definitely recommend anyone to come here. This by far is the best auto shop I've had dealt with. Thank you Enrique and the grand auto collision staff!!!! read more

These guys are great and they have patience because i was a pain in the ass calling almost everyday or every other day. Great work good people . I recomend them 100% read more

very responsive re: my question on estimated price and the price seemed reasonable but the shop is too far from my home (mineola). i will think about it again on the next needed repair because i already committed to a nearby shop. their price seems to be way out of line but i had to move quickly. inspection overdue. wish i would have heard back from u sooner. read more