I bought a mattress 5 months ago and it sinks in the middle and they refuse to replace it. I've…read morecalled repeatedly and still they do nothing! Customer service is a 0! They don't deserve 1 star

As my husband and I walked into this huge, clean showroom full of modern furniture, a friendly face…read moreappeared with the name "A-Aron" written on it. We all got a chuckle, then got down to business. It turned out that his name tag was humorous, meeting our needs was very serious. In a matter of minutes "Aron" had helped us find, order and choose exactly what we needed. We got the warranty, including 4 days delivery, and yet it was half the cost of anything else in the market. "Aron" also followed up with the purchase and helped with an additional purchase of a small carpet that he himself carried to our car. What more could anyone want!?

It was really cool walking around as they have some nice things. Parts of it feel very much like a…read morethrift store, whereas other parts make it seem like it's got a better selection. I saw some things I'd like, but they were way out of my price range! I was shocked considering this isn't new stuff. I thought the record collection was nice, but it was hard for me to see the top bins since I'm on the shorter side. Would be nice if they kept a small stepstool for people to use.

First, let me say there is a very limited amount of anything "mid-century" in San Diego. This shop…read moreis locally owned and active in the community. The owner was super helpful and pleasant. I was most impressed by the custom outdoor furniture. Oh, also parking is only street parking and you have to feed the meter.

Happened to stop by as I was walking back to the parking lot and noticed what seemed to look like…read morea"Dia de Los Muertos" decor which made me curious. I walked in and realized this is some sort of Mexican shop where I'll be able to find lots of crafty stuff. Boy was I immediately mesmerized by all the fun crafts, especially the "pan dulce" stuffies which I think were like coin bags, some were conchas and the rest just regular pan dulce bags. There is lots to see and buy, and not to mention they have 2 other ships on the same street, per the sales associate who helped ring me up (couldn't leave without buying anything). This is a fun and colorful shop to find quirky stuff. From candy to clothing to crafts.

Stopped by while visiting San Diego and I loved everything in the store! I had to stop myself from…read moredoing some serious shopping. The workers were all kind and attentive. I highly recommend stopping by if you're ever in the area. Just beware you will need willpower to not overspend! They have an amazing selection of things.

We chose our recliner in a few minutes. Approached a salesperson and easy salesperson for them. All…read moreseemed good. But, very quickly, too quickly, he rattled off delivery as drop outside, drop inside and then the third was full delivery of some kind. We have a 900sqft condo, the chair was going within 12ft of front door, so inside only was fine. EXCEPT, the guy DID NOT EXPLAIN the recliner would be IN A BOX & that delivery required 36" opening. When we had our first recliner delivered by a different company, it was wrapped, not boxed, and could fit on it's side through the door. BUT NOT A BOX!!!! Disappoint #1 in your service, he should have said it would be a box and did we have the capacity. Disappointment #2 - he also didn't explain WE WOULD HAVE TO ASSEMBLE THE RECLINER!!!!! We've had 3 recliners in the past and they all came as one piece!!! We werd shocked when we opened the box and we had to read the two CONFLICTING instructions (one in booklet that came with recliner & the one emailed to me). We are SENIORS!! If we wanted to assemble furniture, we would have gone to IKEA!!! The salesperson should have FULLY explained that there would be assembly and that would be included in delivery cost number three - - which we would have gladly paid). BUT NO!!! He just was flipping through pages on his tablet for us to sign and get his sale and be done before they used at 9pm. We approached him at 8:30pm to buy the recliner, not as about it, we were already a firm sale. The lack of customer service for the other side of the sale (when we'd take possession) gives me pause to recommend you to others. If we did, we'd have to be sure it was with the caveat to ask if their furniture would come assembled or not, and if they have the capacity for the delivery. We paid for delivery option #2, to be placed INSIDE the condo. It wasn't until I got the delivery notice that it gave all the parameters (or in the fine print in the store that was NEVER EXPLAINED by our salesperson). That was too late. So we could have had drop at door for cheaper since that's all they did. But we would have paid for & ordered the full set up if someone could have taken 2min to explain this to us as we are paying for our item & delivery. You dropped the ball on this one!!!! Bad POS customer service!!! So far recliner seems fine, but the experience was extremely lacking and could have gone badly with us doing the assembly.

I rarely give a bad review like this but I'm very disappointed with customer service on the phone…read more I was supposed to be picking up my order today based on the purchase I made and when I called to confirm it's ready they told me it'll arrive on Friday! (5 days later) They didn't want to change the order to delivery or give any compensation for their delay. The lady was very unhelpful and not even trying and I ended up canceling the order. Shameful customer service...

I bought a rug for the living room here last fall, and it's awesome. It's a thick, creamy white…read moreshag rug, and even though it's in a high traffic area and my dog spends half her life rubbing her face against it (yeah, it's that soft), it still looks brand new. I vacuum it several times a week and I've never seen any pilling or shedding or "fuzzing". I went back in recently to get another one for the bedroom, and I'm really happy with the new rug, too. Sheik is a nice guy: straightforward and funny. And he's more than willing to haggle...which, honestly, is part of the fun. I'm already trying to figure out where else I can put another rug. I'm sure I'll be back soon!

Ben was friendly and helpful. I had a small budget and he was more than happy to help me find a…read morebeautiful high quality rug for a great deal.

My co-worker was telling me about Home + Hound and how is was so cute with all of the dog…read moreaccessories. She was going on and on about H+H she even had come over to her desk so she could show me their website. Yes they had a lot of very cute dog stuff like leashes, collars, and harnesses that you most likely couldn't get anywhere else. I was in the area and said I have to stop by and show some love. The shop is small, very cute, and very well organized. There is a home section and the dog section is in the back. I was very impressed with this shop because the items that they have is pretty much one of a kind. Much of my focus was on the dog section and the quality of the items were amazing. Next time I'll pay more attention to the home section. Every time I'm in the area I'll stop by to see what's new. Great job Home + Hound!!!

Very cute boutique, very hygge with tons of beige, neutral tones, earthy, creme and white gift…read moreitems. Well, I am the queen of color so left empty handed (for me) but spotted many interesting and practical gifts for my friends with dogs, so even if initially did not realize what things they were selling in this store, then I got great ideas for gifts. Dog accessories are a must these days!

I had 3 rugs cleaned at Arman Fine Rugs. The quality of the cleaning was 5 star! I have been to…read moreother places and the quality was not the same. The pricing was very reasonable and the turn around time was super quick! The owners Arman and Mona were so kind . They took the rugs to my car along with a small bag of limes that they picked from their friends home. So thoughtful :) Also very honest people. I will be back again and recommend Arman's Fine Rugs to others ! Thank you Arman and Mona.

I've purchased several rugs at various times and they have all been high quality and great value…read morefor all of them. I've taken them back to London and still enjoying them. Owners are very helpful and really want you to buy the right rug, allowing you to take your time and even try them at home if unsure I highly recommend ARMAN fine rugs, can't be beaten for value and service in San Diego.

My husband and I went to the Mission Valley IKEA late Friday evening looking for furniture for our…read moreson's room, as well as an organization system for an office closet. We were lucky enough to have Eric help us, and he was absolutely wonderful! Even though it was getting close to closing time, Eric was incredibly kind, patient, and helpful. He never once made us feel rushed and took the time to make sure we found exactly what we needed. I can honestly say I have NEVER received such amazing customer service at IKEA! Eric is an exceptional associate and a true asset to the Mission Valley location. IKEA is very lucky to have him. Thank you, Eric, for making our experience such a great one!

I mostly come here for the good selection of inexpensive housewares, and not furniture (unless it's…read morea display piece for work). So that means that I usually skip the upstairs showroom, and head directly to the left where the entrance to the marketplace is. That's also where the elevator and childcare are. I love the basic Corelle style glass plates. The new updated design is the flat-bowl plate, and it's a pretty pale turquoise color. I buy a couple more of the 2 smaller sizes whenever I'm there, lol. At $2.49-- $2.99 it's a good deal. The mini shopping bags make great gift bags when they have them. Also good storage, bath mats, etc. Checkout lanes are mostly self-service now, which is fine because they're fairly easy to use. Keep an eye out for birthday and other random discounts they send in emails. And next time I'll have to get meatballs, haven't had them in a while

Really great staff. They were very patient and helpful in picking out flooring. They even allowed…read moreme to bring some samples home to see how it would look in a darker room. They never pressured me to buy. I DIY'd it but was reassured that they had staff on hand just in case I needed it. Their prices were reasonable and had a decent selection of flooring. Thanks

We had exceptional service at this store with Sean. He was knowledgeable, patient and an excellent…read morecommunicator. And on top of that, he was very funny! Carpet is beautiful, installers were excellent, and we were very happy with the whole experience. Highly recommend this store to others!

We stopped in today to browse and ended up taking home a few special pieces of jewelry at…read morereasonable prices, especially for Carlsbad. Bella helped explain the history about each piece, including the stones and country of origin. I'll be back to check out what's new in the jewel case, get my rugs cleaned, and maybe pick up a few new ones since they have such a beautiful collection. Love to support a local family business like this one.

Great job cleaning my Oriental rug. Knowledgeable, accommodating and friendly serviceread more