we came to the St. Regis after staying at the Wyndam in palmas del mar and…read more irs been absolutely wonderful here. The people here are so accommodating; they have 3 restaurants on the property and they are all equally good. from formal to casual you can't go wrong eating at any of them. i'm a marriott member and had some points that i used for one night and im happy i took advantage of it. unfortunately they are converting the property to a 4 seasons and it will be far more expensive to stay here. The st. regis operates like a luxury hotel should. i would give it 10 stars if i could. i used the spa facilities and the massages we got were first notch. and jesselyn was a great nature guide that took us around the property. we are sad to be leaving.

For all that this St Regis offers, the website does a terrible job of showcasing it. So here goes!…read more For kids There is an animal shelter with dogs and cats and specialist who will educate you about the animals. There is a small farm with goats to feed. My young kids were delighted with this. There is a boathouse area with free kayaking, standup paddle boarding and inflatable playground. This boathouse also offers more high-tech water sports equipment for rent. For families There are adult bikes and children's bikes on the resort that are complementary. There are golf carts that take you from one area to another as everything is pretty spread out. For example, from the main gate to the hotel is a little less than a mile. Only two free breakfast are included with Marriott status. So if you are traveling with kids, you have to pay $22 plus tip for their breakfast every morning. They have a few sand toys to share out on the beach. The large pool area does have Shallow parts for children. For adults The beach here is gorgeous though setback many yards from the hotel. The pool does not have an adult only area that I know of. There is a nice but small hot tub. You have access to all of the spa amenities every day as a guest here. There is a small gym next to the spa and a larger gym called the wellness center which is about Half a mile from the main area. Food issues The main issue here as many other of viewers have stated is the lack of decent food selection. Sea grapes is decent but only open until 5 PM. Paro gets terrible reviews and is excessively overpriced Mediterranean food. However, an Uber from the hotel to Rio Grande is not expensive around $10 and they are good restaurants, but you must do your own research. I recommend Los kioskos de luquillo Which have many food options and it is basically a beach party scene better for adult adults than kids. Service and butler service overall were spotty. We were given incorrect information multiple times. Don't forget to take a ton of cash to tip-wish they would include this in the final bill. Loved the ocean view, comfy beds, and spacious bathroom. Overall a nice stay and would consider coming back if the food options improved a bit!

We visited family staying in the area, so I'm only going to comment on the beach because that's all…read morewe used. It's a beautiful and peaceful beach! Everywhere else had big rip tides, we'd almost given up getting in the sea! It has a silty bottom like an estuary but nice to float in about waist deep. You do have to walk across a field to arrive at the shore but it's easy, not necessarily accessible for those with limited mobility. We did drive to the beach parking lot. There was plenty of palm trees for shade and not busy on a weekday.

I'm going to give this resort a 4 star! I really enjoyed my time here and wish I never left! Lol,…read morewhy must vacations be short?! So I loved my room because it was spacious and accommodating. I did not like that the only outlets to charge or phones was under the head board of the bed, so we had to pull the mattress to connect our phone chargers. With that being said, the resort is lacking on modern stuff. I wasn't a fan of the coffee machine because it didn't pour the right amount of coffee. TIP: pour one cup at a time and not two. Breakfast at cafe soleil was amazing! There were two days where the servers were "ok" and the rest of the days where our server were amazing! The food is amazing and they always have a different specialty everyday. I wish they served the crepes guava and cheese everyday lol. The pool is amazing! I loved it! The only thing that prevented this review from being a 5 star is the service at the bar. The bartender acknowledged me and told me to wait. A father and son came at the bar and she attended them completely disregarding me. I was waiting for her for 10 minutes as she finished making drinks for other customers. I just swam back and didn't order anything. They don't have servers to come by and ask if you want a drink. Also, it was ghetto that they used pandora to play music. You would think a resort would have their own station or at least pay for pandora so that the commercials didn't play. Parking is perfect. No complaints!

We stayed at the Wyndham Grand Rio Mar hotel in Rio Grande, Puerto Rico for 5 nights in January…read more2026. We reserved and paid for an ocean view king room. Upon arrival, our room was facing a wall. To see the ocean we had to go on the terrace and crane our necks to the left hanging over the bannister. NOT an ocean view room. They really need to call these rooms partial ocean view. Then there would be no issue. I immediately went back to the front desk and asked for a different room. It seems there was not ONE other available room in the entire hotel, but they did promise to move us the next day. We could not unpack. Made me crazy and uncomfortable. The next day we were promised a room between 11-2. And by 2pm we'd heard nothing so we went to meet the front desk manager at 2pm. She assured us the room was being prepared. It was!!! We finally had a beautiful king room facing the ocean and not over the kiddie pool. Krysia was wonderful and everything she said came to fruition. Can't thank her enough for her support. There were definite differences between the two supposed ocean view king rooms. The first room obviously faced a wall not the ocean. But it also lacked amenities that were present in the 2nd room such as really cool lights on the side of the bed that light up when you pass by. Great for the evening when going to the bathroom! There was a small (not real) plant in the bathroom. There were more towels present. There was a love seat sized couch not a chair. The sliding glass doors to the terrace were larger. It's possible the ceilings were higher too. Small measures but noticeable. The Tiki Hut near the beach and pool is great and we had lunch there everyday. We saw people enjoying the cabanas and the individual service they receive. The beach area is my spot. Always chairs and umbrellas available with staff to set you up. We have been to this hotel at least 6 times over the past years and have found the restaurants good and the service friendly. Housekeeping staff is accommodating too. Review just went from 4 stars to 3. Upon checking out they tried to charge us extra taxes. We pre paid the entire amount at time of reservation which included room and taxes and resort Fees. Why the up-charge at checkout ?

Beautiful resort. When I arrived the room I booked months ago was no longer available, my friend…read morewas told the same thing. I insisted on getting the room I booked and then they were able to locate the style room. The room were never cleaned, cleaning staff shows up after 4 in the evening The beach is on the property but the resort does not get or reserve chairs and umbrellas for you - which is terrible. I would not say don't stay here but I'm sure there are better resorts. The Cabert show is fun - a must see.

Disappointing Experience!!…read more The property and views are undeniably beautiful; however, that was unfortunately the only positive aspect of our stay. Considering the high cost of the resort, the overall experience did not meet expectations and was not a good value. The additional fees throughout the resort only added to the frustration. Daily resort fees, taxes, and service charges on food and beverages were excessive, and a 16% gratuity was automatically added to every purchase, including individual drinks. Given the already high cost of staying at the resort, these charges felt unreasonable. Unfortunately, the guaranteed gratuities added to nearly every purchase also seemed to contribute to the lack of attentiveness and professionalism from many employees. From the beginning of our stay, the service was consistently disappointing. Staff members often appeared disengaged and unhelpful, communication was poor, and requests took an excessive amount of time to be addressed. On several occasions during our stay, employees drove past guests in empty golf carts without offering assistance or even acknowledging those walking around the property. Unless guests specifically stopped them to request transportation, assistance was rarely offered. The dining experience was another major disappointment. During a visit to the steak restaurant with a group of four, we waited over an hour for our meals. My husband ordered a medium-well steak but was served the incorrect dish and ultimately received an overcooked well-done steak instead. Additionally, the food was excessively salty and lacked quality overall. Despite ordering only four entrées, the final bill exceeded $400 after mandatory fees and gratuities were added. Given the pricing, both the food quality and level of service were unacceptable. Another major disappointment was the beach itself. Although the views are beautiful, much of the beach was not swimmable due to excessive seaweed. The resort also offered very limited entertainment and nightlife despite advertising activities and live music. In the evenings, the property felt unusually quiet and lacking in atmosphere, which further contributed to the underwhelming experience. Overall, while the resort benefits from stunning scenery, the poor service, overpriced dining, excessive fees, lack of entertainment, and disappointing beach conditions significantly diminished our experience. Based on our stay, I would not return or recommend this resort.

Three of us stayed two nights here. Overall I enjoyed our experience!…read more PRO: -huge room with high ceilings and a spacious living room section. This lets us spread out and not feel claustrophobic. Love this! -the grounds are beautiful, with lots of fountains everywhere and the coquis singing at night. Just lovely. We also enjoyed walking to the beach and seeing baby needlefish (just be careful as these things can jump and pierce soft tissues) -appreciate the welcome drinks -there was coffee and tea and a mini fridge; all appreciated -location was pretty good; it's a short drive to El Yunque and Luquillo Beach CON: -the shower was... not installed right. For some reason, the entire shower wall installation came right out when my aunt was taking out the handheld shower head. We called in as we did not want them to think we broke anything, plus, you know, we wanted to use it safely. To their credit, maintenance came quickly and fixed it. But a minor complaint was our nights were disrupted for about an hour for what was the hotel's fault and there was no compensatory apology. I would've appreciate some breakfast credit or waiving our parking fees. Alas. -they made a mistake with our parking and it was a bit annoying figuring out our in and out privilege. Had to spend about twenty minutes sorting that out. Overall, a pretty property that's a short drive to El Yunque and Luquillo. It was pleasant and convenient and I'd stay there again.

The very best part of our week long stay in Puerto Rico. I loved sitting on the deck, having coffee…read morewith the waves right off the deck in view. Rooms were clean and modest. Employees were friendly and helpful. Wish I had booked more days at this location!

I give this Hotel Yunquemar a 5 star rating. The concierge…read moreat the front desk, are very nice and very helpful I have stayed at this hotel many times and the hospitality has never changed. You have a great pool and also an awesome ocean view It also has a hotel parking lot across the street to the hotel Guest, free of charge You can walk to a strip full of restaurants a few blocks away, Called los Kioskos to Have dinner or drinks I met the owner of Yunquemar Hotel,whom takes great pride and concern of his clients. The hotel also gives you a free full breakfast in the morning included with the room reservation. Its a very comfortable place to stay in a quiet residence neighborhood Consider it a Family orientated hotel. The next time you want to vacation in Puerto Rico Think about staying at this hotel i am sure you will enjoy your stay E.Montalvo

We recently stayed at the Rainforest Inn during our trip to Puerto Rico, and I want to share our…read morehonest experience both the good and the bad. This is simply our experience, and I'm not interested in debating or defending how we felt. To start with the positives: before booking, I read many reviews and was excited about supporting what appeared to be a small business run by a husband and wife. The property itself is absolutely beautiful , truly breathtaking scenery. The rooms were clean, comfortable, and surprisingly cool despite there being no air conditioning. The cooling system on the beds was amazing. We also did the hike on the property, which was beautiful and definitely one of the highlights of our stay. The wife was incredibly pleasant, welcoming, and knowledgeable about hospitality. She made us feel comfortable from the beginning. Unfortunately, several interactions with the husband left us feeling uncomfortable throughout our stay. Each morning, coffee and tea were offered to guests. One morning, since we planned to hike, we politely declined coffee multiple times. Despite saying no several times, the offer continued in a way that felt oddly tense, as though our declining offended him. During conversation, he openly mentioned that his wife often tells him he comes across as rude. He also praised her hospitality skills, and honestly, I completely agreed with him on that point. What really unsettled me happened when we were signing waivers for the hike. He handed me the waiver with a pen attached. After I passed the paperwork to my husband, my husband reached for the pen, and instead of handing it to him directly, the pen was tossed toward him. Whether intentional or not, the interaction immediately rubbed me the wrong way and changed the energy for me completely. For context, we are a Black couple, and while I cannot say what anyone's intentions were, some of the interactions throughout our stay felt uncomfortable enough that it became hard not to notice. Especially in the way my husband was treated at times. Another example: he offered to send horseback riding information to me. Since I didn't have my phone nearby, I asked twice for the information to be sent to my husband instead. Despite that, the information was still sent to me. The final issue involved the laundry area. We were washing a small load of clothes and some towels during the allowed hours. A few minutes into drying, he opened the dryer himself, removed my personal clothing including bras and underwear -- and left them sitting on top of the washer. He later sent a text saying the dryer was overloaded and making noise, although the load was not packed tightly and was smaller than the load left behind by the previous guests. What bothered me most was not the concern about the machine, but the fact that my personal undergarments were handled instead of simply asking us to adjust the load ourselves. None of these incidents individually caused a confrontation because we chose to remain respectful and calm throughout our stay. However, taken together, they left a stain on what otherwise could have been an excellent experience. Afterward, I revisited some of the lower rated reviews and noticed that several other guests also mentioned discomfort with the husband's demeanor and communication style. I also noticed responses to criticism often seemed defensive. Again, this review is not written to argue with the owners or invite debate from strangers online. This was our experience, and no one gets to tell us how we should feel about the interactions we had during our stay.

The Rainforest Inn was a perfect place to stay for our first trip to a Puerto Rico. We loved being…read moreable to walk outside our villa and get onto the rainforest trail. We stayed in the Paradise Suite and found it to be very comfortable and relaxing. The breakfasts were superb! Bill and Renee were great hosts! Hopefully we make it back someday!

Traveling on a budget but want to be on the beach? this place is for you :…read moreI had never stayed at Luquillo Sunrise Beach Inn before, but it had been on my list for quite some time. I've always wanted to spend more time in Luquillo, and after seeing the consistently high ratings on Expedia and TripAdvisor--along with its beachfront location--I decided to give it a try. The property itself is older, but don't let that deter you. The rooms were exceptionally clean, comfortable, and well-maintained, which made for a very relaxing stay. I loved the balcony and watching the ocean from so close! Beautiful sunrise too. Check-in is more laid-back, so don't expect a traditional front desk experience with someone always present. That said, the communication was excellent. I really appreciated that they reached out via text ahead of time to ask about my arrival--it was a thoughtful touch. I arrived earlier than the standard check-in time (as I had mentioned), and there were no issues at all. When I rang the bell, a staff member promptly came out to assist me and greeted me with a warm smile. There's also a very popular restaurant and bar on-site with an amazing-looking menu. Unfortunately, we didn't get the chance to try it this time, but it's definitely on the list for our next visit. The location is another big plus--easy to find, right on the beach, and conveniently close to a Walgreens and other nearby beaches to explore. Overall, this was a great experience, and I would absolutely stay here again. Thank you for a wonderful visit!

King room 3rd floor. Excellent view, helpful staff. The area has many good eating/drinking options…read morewithin walking distance. Diane, Cassandra. Bed was ok, pillows uh. Chairs,towels, boogie boards free to check out at office. Safe and secure area barefoot walk to the beach. 45 minute drive from Sju

1st time visitor to this location. Checked in yesterday with no mention of a presentation. My…read moredaughter and I decided to take a quick getaway to San Juan since the days were available. Beautiful property but not much activities which was good for us as we just needed a quick relaxing getaway. I loved the fact that the kids had their on pool area away from the adults. We had lunch at 5 o'clock Somewhere which was delicious. I had the Shrimp Trifongo and she had the Mahi Mahi. Both dishes were delicious!! We stayed in a studio room which was just enough for the two of us. I enjoyed the live music at night as well as the casino. I will definitely be back for a longer visit so I can't go the the Yunnique Rainforest

First time here but not new to PR. Went to a presentation where the talk surrounded its goal to be…read morea 5 star resort in the future. Let's say there is a lot of work to be done. 1. Hot water took forever to turn "warm". I mentioned the problem in the presentation and my presenter acted like it was the first time he heard this. Spoke to other guests and they had the same problem. Why not just admit that there's an issue with getting hot water as fast as we're used to? 2.,Room not as clean as what a soon-to-be-a 5 Star resort would look like. Asked for towels early morning and got back around 5, still no towels. 3. No night party life here as everything that does happen closes early. 3. The Vault is expensive. If you're not spending $$$ for the show, you're dishing out $$ for drinks. 4. Casino is one room. 5. No screens on patio doors, so they can't be left open to feel the fresh air. 6. Food in restaurants and bar pretty high. Ate out with locals most nights. 7.,TV, very few programs. If it's a rainy day, you're stuck with lousy channels. No smart TVs. 8. NO nightlife here! Beach closes up early and other than restaurant, bar, casino there is ZIPPO to do. Boring!!! No dancing. Nada!!! 8. We left the door hanger indication we would like trash emptied today. Never was picked up. The responses to these concerns are default generated. I'm glad we didn't become "owners" Love the Marriott in Aruba!

Dorado Beach, a Ritz-Carlton Reserve feels like stepping into a real-life nature sanctuary with…read moreluxury layered on top. My one-week stay here has been genuinely magical. The first night I heard what I assumed was a curated "rainforest soundtrack" through speakers. It's not. Those are actual local frogs, and that small detail somehow sets the tone for the whole experience: it feels real, private, and almost unreal at the same time. The room is massive and thoughtfully designed. The outdoor shower is a standout, and the big tub makes it feel like you have your own spa built in. I didn't have a private pool since I'm on the second floor, but the view is so beautiful I stopped caring pretty quickly. What impressed me most was how effortless everything felt. Having an Embajador team plus a driver/golf cart makes the resort feel easy to navigate, and they're quick to respond when you need anything. The pool is stunning and spacious, and the overall vibe is quiet, calm, and never chaotic. The only thing I wouldn't hype is room service. It was underwhelming for the price, especially the lobster. If you're deciding where to eat, go to Positivo near the concierge instead, it was noticeably better. Even when the weather turned intense, it didn't take away from the stay. If anything, it made the resort feel even more cozy and cinematic. Add in the humidity controls in the room (so underrated), and it's one of those places you leave already planning how to come back.

This is hands down the most luxurious most accommodating, beautiful resort there is. The Ritz…read moreabsolutely paid into detail, atmosphere, service, cleanliness, activities, family friendly, quiet, ect! I could go on about how you NEED to vacation here. The views and spa are stunning, the restaurants are PHENOMENAL. The service and staff know you by name, they pay attention, this is truly what it's like to be waited on hand and foot. This is a MUST in Puerto Rico.