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December 2023 Do NOT stay at this hotel. They are scammers and have terrible customer service. They did not tell me there would be construction going on at 7 am every morning and last all day. I asked to speak with Maria, the manager and she was nowhere to be found. The noise was so unbearable that I left Puerto Rico a day early and had to spend $222 for my flight to be changed. I spoke to front desk worker, Ryan and he spoke to Maria for me. He said that I would be credited $632, instead the day after I left, they charged me an additional $632, instead of crediting my account. Instead of paying the $800, I was charged $2045. The manager Maria has never called me back. They refuse to resolve this issue.
My fiancé and I stayed at the O:live from August 22nd through the 29th, 2021. We stayed in room 203; the Olive Style Suite. The current condition of this room does not match the pictures posted on the hotel's website. This is obviously misleading. I chose this hotel because it was a small, adult only, "luxury" hotel. There was a constant, at times, faint smell of sewage emanating from the bathroom. The room was not cleaned thoroughly on a daily basis. Unfortunately our room was completely neglected one day and my fiancé had to take out our trash. The phone was not working in the room. There was a continuous puddle of water on the outdoor patio. It seemed to be coming from the side where there is a parking garage next door. I slipped and almost fell from this water leak. The staff there are lovely. We especially appreciated Antonio & Victor. Thank you to you both for your warmth, professionalism and beautiful demeanors. Unfortunately they didn't make up for the dilapidated patio & unclean room we had to stay in. I've been very fortunate to stay in true luxury hotels; The Wickaninnish Inn (Tofino, Canada), The Grove Park Inn (Asheville, NC), & The Grand Wailea Resort (Maui). Perhaps this hotel is still suffering from the after effects of hurricane Maria. I'm not exactly sure what is the reason the hotel is in this state. Understaffed housekeeping personnel may be another reason why our experience was so poor. We couldn't wait to leave and go back to our home in NYC. I did some additional research on this property and read some responses from the owner. She unfortunately attacks some reviewers in her retorts. It's hard to receive criticism when you are running a business. However these critiques can help you improve your business with continued quality assurance. It was disheartening to read these unprofessional responses.
First- do NOT confuse the O:live with the O:live boutique hotel!!! Big difference! Two different buildings. Same owner. We had a massage at the O:live and it was amazing. And we both loved the rooftop and the pool there where our massage took place. Highly recommend the massage! We stayed at the O:live Boutique Hotel and were told we got the last room. The room was really small!!! Beautiful and boutique but small. What I loved was the bed was in a room without windows. The sitting room had 2 windows and very cool floor tile. You were able to block out the light and sleep. The amenities were high end, L'occitane, and replenished everyday. My friend requested champagne every night at 10pm. They had both options - champagne and prosecco. They quoted a price for champagne and he agreed. When we checked in at 1:30am, it was prosecco, not champagne, chilling in a bucket in the room. They looked and found two smaller bottles and chilled one for us. On the third night there was no champagne when we returned from dinner and we had to ask again. Another scramble. One night we asked for ice at the bar and the bartender said to ask at the front desk. We said there was no one there . He was not happy. We did ultimately get ice delivered to the room. All very confusing. The cute closet was not tall enough for my long sun dresses (and I am not a tall person). We ordered cappuccinos and coffee our last morning on a Sunday. They came in paper cups. We hit the rooftop for a drink one night. I asked about the pool and she said it was behind me. I thought it was a fountain! The maid was always gracious. When we checked out, we noticed our bill charged us for 6 bottles of champagne, not 2 regular and one small. It also included a $75 charge to check out at 2pm instead of noon. Especially after having agreed to a no-charge since we were having our massage at noon on our check-out day. It was a Sunday and they said they would ask on Monday. Two weeks later nothing.
I had a terrible experience at this hotel. We only stayed for the night, but we definitely should have went somewhere else for the price. The bathroom was disgusting. There was heavily used shampoo, conditioner, and soap. There was also hair from, what I assume to be, a previous guest. Complete lack of customer service and subpar cleaning protocol.
Beautiful property right by the lagoon, which was magical. Thier restaurant, Sage is phenomenal. The rooftop bar and pool are lovely and tranquil. Josué and Mariela (I believe I'm spelling thier names right?) at the front desk were lovely. Mariela told us about the family of manatees that visit the lagoon and gave us ideas for places to visit. I miss the view from our patio already!
O:live Boutique where do I begin?! We choose this small boutique off the beautiful photos online. It reminded us of a cute small place we once stood in another country. Let me just say to start it is far from what you will see online. The hotel was approx 15 min quick drive from the airport. The Uber left us directly in front. Once you area your temperature is checked and you walk into this small house style hotel. Inside it is very cute. The main "lobby" area is styled well. This is the one star the hotel received. We arrived at 1pm and the room wasn't ready until 3:30. The host kindly says we will give you courtesy early check in . Keep in mind the hotel is practically empty due to Covid restrictions. Puerto Rico is not seeing its usual amount of tourist. The room- 302 to be exact. The "fog" room we called it during our stay. The room gives you a small outside private backyard patio and this was the only thing we liked about the room. The room received the nickname because every time you shower the entire room would be covered in water. It feels like it's raining in the room. Even our belongings were covered. To top it off if you plan on using the restroom expect everyone in the room to watch the event. The rooftop bar- let me just say the moment we walk upstairs the bartender says we need a reservation and doesn't even attempt to sit us. Mind you their were tables everywhere available and people were there that weren't even hotel guest. No worries we do not want a seat and we don't want to spend our money at your bar. I would never recommend this place to a friend. Even a free room wouldn't intrigue me to stay. Good luck to them, they need it.
Summary: beautiful facilities, great location and view from lagoon suite, but this place could use some structural maintenance and service upgrades, especially given the prices they charge and the competition they face at resorts across the street. My husband and I travelled to Puerto Rico for seven nights to celebrate our honeymoon. The front desk attendant at night, Omar, welcomed us and gave us a tour. The hotel staff were very accommodating to our late evening arrival traveling from California and communicated with us via text. The room service we ordered in the morning arrived on time and was decent food-- overpriced, as one would expect at a boutique hotel. There are only fifteen rooms and we enjoyed the unique experience this facility offered. It was never clear who had authority to deal with issues that we ended up encountering. There were often several people at the front desk or office behind the front desk -- other than requests for towels, all other issues had to be "checked" with some manager who was infrequently available. Some went unaddressed or follow-up communication went missing. Our first four nights and days were truly wonderful at O:live. Generally looks great, smells great, housekeeping does a nice job, and staff are friendly. The next two nights, however, were not wonderful. We were woken up by a pervasive and strong smoke -- either from cigarettes or cigars -- that filled the entire room, probably through the air supply or vent. I notified management the next morning- they said they would look into it and I didn't hear back. The next night, same thing-- I was woken up by the tightness in my throat, followed by my husband; the smoke was all throughout our room. I immediately called the front desk and didn't hear back. The next morning, I spoke to a manager and was assured it wouldn't happen again. We didn't actually get to test that assertion. Just a few hours later, after a rainstorm which lasted a couple hours, we heard a dripping: there was a leak in our roof, and the water was going into the bed. The leak was coming from a crack in the ceiling that had certainly not just developed. We went and informed the front desk of the unsafe conditions in our room. Thankfully, they had another room on a different floor and area, which served as sufficient lodging for our final night. I worry about what would have happened had they not... Omar, from the front desk, helped us move and offered us his apology. Alison (?) at the front desk comp'd our two beers from the mini-bar for our inconvenience. Other than that, there was no real urgency to address either issue. Not much of an apology or making it right by two honeymooners who saved their money to afford to have the honeymoon of their dreams at a local, boutique oasis of a hotel. That, O:live could be.
I did the champagne float here and it was such a rip off! I paid nearly $400 and got Prosecco, not champagne. The website indicated that I could select a vegetarian platter and I even wrote it in my online reservation request. They sent me out with a meat platter (don't eat). I asked for the veggie platter and they said it was an up charge. What the F did I pay for? That aside, what horrible customer service to not bring that up before hand and disregard my request just to tell me way late. The staff don't pay any attention to these really expensive experiences. Not worth it at all.
Amanda the check-in lady was fantastic. The place was beautiful. The reason for 4* instead of 5* is that the advertised Nespresso machine was broken and they never brought a new one or did anything to compensate for the lack of access to coffee. However, every time we interacted with Amanda from the front desk she bought a smile to our faces. The artwork is beautiful and authentic. The Mediterranean Suite with the outside shower bath in a fountain was whimsical and fun. I have always wanted to hang out in a fountain. The Coquito check-in/out shot is a nice touch with the local drink, like Christmas every day.
This hotel is as absolutely amazing. Was just here for two night but could definitely stay longer. The staff was all amazing. From being dropped off and the doormen ready and able to help with bags(which I didn't need) but was nice to have the option. To the front desk staff so kind and warm with amazing welcoming energy. We ended up grabbing breakfast at the sister property around the Conner and it was so delicious. I believe his name was Armando at the sister property. He was so helpful and kind allow us to grab two towels for the beach that is with in a stones throw. read more
4 months ago
2 years ago
3 years ago
December 2023 Do NOT stay at this hotel. They are scammers and have terrible customer service. They did not tell me there would be construction going on at 7 am every morning and last all day. I asked to speak with Maria, the manager and she was nowhere to be found. The noise was so unbearable that I left Puerto Rico a day early and had to spend $222 for my flight to be changed. I spoke to front desk worker, Ryan and he spoke to Maria for me. He said that I would be credited $632, instead the day after I left, they charged me an additional $632, instead of crediting my account. Instead of paying the $800, I was charged $2045. The manager Maria has never called me back. They refuse to resolve this issue. read more
Great spot with great views. It's such a great place to get dressed up and grab a drink and a meal. It's pricey but well worth it the view at night over the lagoon is amazing. And the staff is brilliant. I recommend stopping in. read more
5 years ago
My fiancé and I stayed at the O:live from August 22nd through the 29th, 2021. We stayed in room 203; the Olive Style Suite. The current condition of this room does not match the pictures posted on the hotel's website. This is obviously misleading. I chose this hotel because it was a small, adult only, "luxury" hotel. There was a constant, at times, faint smell of sewage emanating from the bathroom. The room was not cleaned thoroughly on a daily basis. Unfortunately our room was completely neglected one day and my fiancé had to take out our trash. The phone was not working in the room. There was a continuous puddle of water on the outdoor patio. It seemed to be coming from the side where there is a parking garage next door. I slipped and almost fell from this water leak. The staff there are lovely. We especially appreciated Antonio & Victor. Thank you to you both for your warmth, professionalism and beautiful demeanors. Unfortunately they didn't make up for the dilapidated patio & unclean room we had to stay in. I've been very fortunate to stay in true luxury hotels; The Wickaninnish Inn (Tofino, Canada), The Grove Park Inn (Asheville, NC), & The Grand Wailea Resort (Maui). Perhaps this hotel is still suffering from the after effects of hurricane Maria. I'm not exactly sure what is the reason the hotel is in this state. Understaffed housekeeping personnel may be another reason why our experience was so poor. We couldn't wait to leave and go back to our home in NYC. I did some additional research on this property and read some responses from the owner. She unfortunately attacks some reviewers in her retorts. It's hard to receive criticism when you are running a business. However these critiques can help you improve your business with continued quality assurance. It was disheartening to read these unprofessional responses. read more
5 years ago
First- do NOT confuse the O:live with the O:live boutique hotel!!! Big difference! Two different buildings. Same owner. We had a massage at the O:live and it was amazing. And we both loved the rooftop and the pool there where our massage took place. Highly recommend the massage! We stayed at the O:live Boutique Hotel and were told we got the last room. The room was really small!!! Beautiful and boutique but small. What I loved was the bed was in a room without windows. The sitting room had 2 windows and very cool floor tile. You were able to block out the light and sleep. The amenities were high end, L'occitane, and replenished everyday. My friend requested champagne every night at 10pm. They had both options - champagne and prosecco. They quoted a price for champagne and he agreed. When we checked in at 1:30am, it was prosecco, not champagne, chilling in a bucket in the room. They looked and found two smaller bottles and chilled one for us. On the third night there was no champagne when we returned from dinner and we had to ask again. Another scramble. One night we asked for ice at the bar and the bartender said to ask at the front desk. We said there was no one there . He was not happy. We did ultimately get ice delivered to the room. All very confusing. The cute closet was not tall enough for my long sun dresses (and I am not a tall person). We ordered cappuccinos and coffee our last morning on a Sunday. They came in paper cups. We hit the rooftop for a drink one night. I asked about the pool and she said it was behind me. I thought it was a fountain! The maid was always gracious. When we checked out, we noticed our bill charged us for 6 bottles of champagne, not 2 regular and one small. It also included a $75 charge to check out at 2pm instead of noon. Especially after having agreed to a no-charge since we were having our massage at noon on our check-out day. It was a Sunday and they said they would ask on Monday. Two weeks later nothing. read more
I had a terrible experience at this hotel. We only stayed for the night, but we definitely should have went somewhere else for the price. The bathroom was disgusting. There was heavily used shampoo, conditioner, and soap. There was also hair from, what I assume to be, a previous guest. Complete lack of customer service and subpar cleaning protocol. read more
2 years ago
3 years ago
Beautiful property right by the lagoon, which was magical. Thier restaurant, Sage is phenomenal. The rooftop bar and pool are lovely and tranquil. Josué and Mariela (I believe I'm spelling thier names right?) at the front desk were lovely. Mariela told us about the family of manatees that visit the lagoon and gave us ideas for places to visit. I miss the view from our patio already! read more
6 years ago
O:live Boutique where do I begin?! We choose this small boutique off the beautiful photos online. It reminded us of a cute small place we once stood in another country. Let me just say to start it is far from what you will see online. The hotel was approx 15 min quick drive from the airport. The Uber left us directly in front. Once you area your temperature is checked and you walk into this small house style hotel. Inside it is very cute. The main "lobby" area is styled well. This is the one star the hotel received. We arrived at 1pm and the room wasn't ready until 3:30. The host kindly says we will give you courtesy early check in . Keep in mind the hotel is practically empty due to Covid restrictions. Puerto Rico is not seeing its usual amount of tourist. The room- 302 to be exact. The "fog" room we called it during our stay. The room gives you a small outside private backyard patio and this was the only thing we liked about the room. The room received the nickname because every time you shower the entire room would be covered in water. It feels like it's raining in the room. Even our belongings were covered. To top it off if you plan on using the restroom expect everyone in the room to watch the event. The rooftop bar- let me just say the moment we walk upstairs the bartender says we need a reservation and doesn't even attempt to sit us. Mind you their were tables everywhere available and people were there that weren't even hotel guest. No worries we do not want a seat and we don't want to spend our money at your bar. I would never recommend this place to a friend. Even a free room wouldn't intrigue me to stay. Good luck to them, they need it. read more
3 years ago
4 years ago
3 years ago
7 years ago
Summary: beautiful facilities, great location and view from lagoon suite, but this place could use some structural maintenance and service upgrades, especially given the prices they charge and the competition they face at resorts across the street. My husband and I travelled to Puerto Rico for seven nights to celebrate our honeymoon. The front desk attendant at night, Omar, welcomed us and gave us a tour. The hotel staff were very accommodating to our late evening arrival traveling from California and communicated with us via text. The room service we ordered in the morning arrived on time and was decent food-- overpriced, as one would expect at a boutique hotel. There are only fifteen rooms and we enjoyed the unique experience this facility offered. It was never clear who had authority to deal with issues that we ended up encountering. There were often several people at the front desk or office behind the front desk -- other than requests for towels, all other issues had to be "checked" with some manager who was infrequently available. Some went unaddressed or follow-up communication went missing. Our first four nights and days were truly wonderful at O:live. Generally looks great, smells great, housekeeping does a nice job, and staff are friendly. The next two nights, however, were not wonderful. We were woken up by a pervasive and strong smoke -- either from cigarettes or cigars -- that filled the entire room, probably through the air supply or vent. I notified management the next morning- they said they would look into it and I didn't hear back. The next night, same thing-- I was woken up by the tightness in my throat, followed by my husband; the smoke was all throughout our room. I immediately called the front desk and didn't hear back. The next morning, I spoke to a manager and was assured it wouldn't happen again. We didn't actually get to test that assertion. Just a few hours later, after a rainstorm which lasted a couple hours, we heard a dripping: there was a leak in our roof, and the water was going into the bed. The leak was coming from a crack in the ceiling that had certainly not just developed. We went and informed the front desk of the unsafe conditions in our room. Thankfully, they had another room on a different floor and area, which served as sufficient lodging for our final night. I worry about what would have happened had they not... Omar, from the front desk, helped us move and offered us his apology. Alison (?) at the front desk comp'd our two beers from the mini-bar for our inconvenience. Other than that, there was no real urgency to address either issue. Not much of an apology or making it right by two honeymooners who saved their money to afford to have the honeymoon of their dreams at a local, boutique oasis of a hotel. That, O:live could be. read more
4 years ago
I did the champagne float here and it was such a rip off! I paid nearly $400 and got Prosecco, not champagne. The website indicated that I could select a vegetarian platter and I even wrote it in my online reservation request. They sent me out with a meat platter (don't eat). I asked for the veggie platter and they said it was an up charge. What the F did I pay for? That aside, what horrible customer service to not bring that up before hand and disregard my request just to tell me way late. The staff don't pay any attention to these really expensive experiences. Not worth it at all. read more
5 years ago
4 years ago
Amanda the check-in lady was fantastic. The place was beautiful. The reason for 4* instead of 5* is that the advertised Nespresso machine was broken and they never brought a new one or did anything to compensate for the lack of access to coffee. However, every time we interacted with Amanda from the front desk she bought a smile to our faces. The artwork is beautiful and authentic. The Mediterranean Suite with the outside shower bath in a fountain was whimsical and fun. I have always wanted to hang out in a fountain. The Coquito check-in/out shot is a nice touch with the local drink, like Christmas every day. read more
6 years ago
Terrible experience!!! Went there for one night & it was so bad that I couldn't wait to check out. The staff was rude. I wish I could give this place a 0 star. The decoration is very nice which is probably the only good thing about this place. I will never return to this hotel read more
4 years ago
Heaven on earth and I'm not talking about donuts... Best Hotel Ever! Amazing! You will LOVE this place! They were Voted: -Best Small Luxury Boutique of the World -Best New Boutique Hotel of the World in 2013 -Top Boutique Hotel in Puerto Rico in 2014 -Fodor's Travel Top 10 Caribbean Resorts. Are you looking for romance? I FOUND your hotel! Small, intimate, unique, quiet, relaxing and so beautiful! Located off the beach you can hear the waves crashing in your jacuzzi tub on the patio of your room. This is the perfect place if you're looking for a honeymoon suite or to impress your honey! Things the room included: -Robes -2 different showers big enough for lots of people in them. One shower had several different showerheads and the other one was on our balcony and was also a Jacuzzi bath -2 complimentary waters per day -2 complimentary chocolates per day -A remote control for the air and the lights. -Large coat hanger -A drawer of snacks available to buy -Table and chairs on the patio -A chaise lounge outside on the patio -A wine cellar with wine in it. -Shampoo, conditioner, body wash, lotion, soap, shower cap. -Blowdryer -A safe -If asked for these are all complimentary: earplugs, cotton balls, iron board, sewing kit, steamer, mosquito spray, magnifying mirror, extra blankets, hypoallergenic pillow. Outside the room they have: -A restaurant downstairs -A rooftop where you can eat breakfast or go swimming. It has a beautiful view of the beach and also has a bar. I loved it! -A unique lobby where they have a FREE candy bar for the guest! The provide freshly baked chocolate chip cookies, Hershey kisses, and chocolate covered almonds! They were all free and unlimited. There was also water and a free alcoholic drink on arrival. -They supply beach towels when needed and free coffee if asked for. -Valet parking for $20 (I heard parking is hard in this area) They have a very modern look and design to the hotel. The room, rooftop and hallways were all lovely. Even your hotel key is not a regular hotel key. It's a key with a huge tassel on it. The pen in your room is a wooden pencil that is carved with the hotel's name. Nothing is ordinary here. The boutique is owned and designed by a couple that share all their own pictures on their honeymoon. All over the hotel you will see pictures of them. I love the concept, gives a romantic feel, like it wasn't romantic enough. Most importantly they had the best customer service I've ever had! Is absolutely exceptional and one-of-a-kind experience. When you first arrive they will bring you up to the rooftop and ask you where you would like to go and things you like to see on your trip. They will provide a map with all the best food places, coffee shops, and provide tour places with all your interests. The girls were the sweetest ever and the most accommodating I've ever had. I absolutely love them! I can't wait to come back! read more
4 years ago
7 years ago
Rooftop bar has awesome views and a very cool vibe. High end cocktails. Great place to watch the sunset and have an adult beverage. read more
5 years ago
11 years ago
We came here to recuperate after EDC Puerto Rico. It was a nice hotel on the outside and the people seemed nice at check in but it wasn't until I got home that they decided to charge me for things they said went missing in the room. I am a physician so if I wanted something, I would just buy it. Luckily my credit card company was having no sense of them. This hotel was evaluated on one of those housewife's shows, I think the one from Atlanta where me and my wife used to live. The hotel restaurant was closed the two nights we were there. The wifi never worked. The bartenders took too long to get out drinks all the time even though no one else was there. There was dirt and rust in our shower. Bugs are bad there. Breakfast was horrible and cost over $15. In the morning, there was construction and numerous trucks going by. Odd since it is located on a side street. The power went out with the rain and you could hear the generator somewhere in the building. It could be a real nice hotel, but overall, I have stayed in nicer places that don't try to rip you off when you get home with charges to your credit card. read more
3 years ago
6 years ago
6 years ago
From the moment I found this hotel online I knew I wanted to stay there, the quaint little hotel which is designed right out of a fairy tale, was nothing less then exquisite. From the phone calls to the set up and help with dinner reservations, Gabriella the consigliere, and the rest of the staff, was so hospitable and met my needs far beyond my expectations. I am forever grateful for the experience and romance endured at the Olive. She helped set up a surprise room decorated with rose petals and chocolates and champagne for my boyfriend's birthday, there was a slight issue with our room, but Gabriella upgraded us to the most beautiful suite I have ever seen. The decor was so Devine. I felt like a queen and He was so happy. I'll never forget that moment he opened the door. Gabriella Helped book a couples massage which took place in another suite due to inclement weather, it was lovely and the next day we enjoyed the beautiful infinity jacuzzi and pool with an incredible view. Gabriella thank you for continuously taking my phone calls and updating me. My stay at Olive was literally a dream. I hope our paths cross again. read more
6 years ago
10 years ago
I had a pleasant 4-night stay at the hotel. The property is well maintained and beautifully decorated. Staff was friendly and professional. My room was one of the larger suites and it had a seating area, bathroom, bedroom and large patio with a small hot tub and outdoor shower. The linens and bath products were all good quality. I also had a very nice meal at the onsite restaurant. The only problem I experienced was a delay in the cleaning of my room during one day of my stay. The location is not the greatest (no good views) but you are just a short walk from the beach. read more
12 years ago
Stayed here for one night with the app hotel tonight. Firstly. I was disappointed by the room as it was the most expensive on hotel tonight and we were going for ultra lux. And the room was REALLY SMALL. THE BED WAS A FULL SIZE BED, with a window view of construction. It was really disappointing, after seeing the room and hotel my sister chose. The photos on hotel tonight on not even close to what the room you may be in. NOT AT ALL. THE ROOM IS AVERAGE, the bed is WAY TOO SMALL. The room is literally 2 out of 5 stars. And the only reason why I couldn't give it a 5 star rating. Ok. Now let's get to service. We were greeted by Astrid who is so pleasant and helpful I give her 5 out 5 stars. She was so sweet and helpful. I felt horrible that it was just her helping with our bags because there's no bell hop she literally had to help us lug our bags but she was PLEASED to do so. She told us there was Tapas in the roof top lounge so we headed up there. The view was OK. It's the lagoon It obviously looks better in the photos, and can only be seen by one side of the bar. We did meet Carlos who wax excellent AMAZING customer service, really excellent personality and also is 5 out 5 stars. We ordered two drinks at Carlos suggestion. While we looked at the "tapas" menu. Which was a real yawn fest, we went with the brushetta because we were STARVING and noticed Carlos was not only the bartender but the cook. That was weird. Ok so the day we checked out, They have a Continental breakfast and it was really cute spread, we asked if we could bring it up to the rooftop and we're told that it was not yet open. BUMMER. We decided to have breakfast somewhere we could have a mimosa. We were told the bar will open at 12. We were happy because we figured we can have a drink before check out. Except the bar never opened at 12, in fact as we checked out and again were about to walk to another place someone told us the bartender would be in at 1230. Blah. Thank you Astrid and Carlos, I wish you well and appreciate your Amazing customer service. But I don't think I can handle coming back again. Unfortunately. read more
6 years ago
7 years ago
8 years ago
12 years ago
I wish I could give Olive Boutique hotel 100 stars. It is AMAZING all around. Before I go any further I would like to address all the comments before mine that complain about the bathroom and or room size. If you would read the description of the rooms on their website you would know that the bathroom is OPEN and the rooms aren't all that big. READ PEOPLE...it's really not that hard. How can you complain about something that was told to you up front on their website not to mention they have amazing photos of each room category that depicts their description. Shame on everyone who gave this hotel anything less than 5 stars over the bathroom or room size. Okay now on to experience. I can't thank the Olive Boutique Hotel & Staff enough for making my stay nothing less than PERFECTION. My suite, Olive Suite, made me feel like I was at home. The decor of the entire hotel reminded me of my travels to Greece, Italy and Morocco. My private veranda was such a special bonus and the perfect place to relax outside of the roof top deck which is hands down the best deck I've ever experienced. The Olive Hotel will def be my home away from home every time I visit Puerto Rico. The room price is worth every penny! Thank you all for making my birthday vacation so special and treating me like family. Keep doing what you are doing as we all know we can't please everyone. p.s Ducky thanks you too for taking such good care of him :-) P.s.s I vote to keep the bathrooms the same :-). At least keep 203 the same. I want that room every time I visit :-) I can't wait to come back which I am hoping will be before the end of the year. read more
6 years ago
Incredible service! We stopped here for 3 days and everything was perfect! Highly recommend. read more
11 years ago
Have stayed twice and pretty much of the nicer experiences you can have with your partner. Amazing decor, amazing service, rooftop is an awesome place to begin your day. I thought that Olive former restaurant was hard to replace but Sage is out of this world. Only reason that it doesn't get the 5 stars is because they run way to many events at the rooftop at night. I understand that revenue is business but please coordinate with another hotel for something better in exchange that a glass of sangria. Looking forward for next time that will be Soon. read more
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