My experience at Grand Vision Optometry today was nothing short of phenomenal! Why? Lets start with the staff and service. The moment you walk in, you are greeted with a smile, common courtesy & a cold bottle of complimentary water. Staff is attentive and ask pertinent questions to discover your likes & dislikes when it comes to framed glasses or contact lenses as well as any service expectations. Then of course there is Doctor Mika Fu. She is extremely friendly, thorough in knowledge & examination, and highly suggestive when it comes to your options in addressing exam results. Overall, a very pleasant experience, and the glass frame selection in her boutique is really second to none. Dr. Fu has a wide selection of well-known brands catering to the budget-minded as well as an emphasis on designer brands. Really, I have never been more impressed in all the years that I have had to wear glasses and receive eye exams. I truly recommend Grand Vision & Dr. Mika Fu. read more

Just a quick update. I was quoted 3 weeks for my new glasses.... I went in on a Monday and they called the very next Monday that they were ready. Melissa called on Tuesday just to make sure I was happy and had no issues. By far my best experience ever. Thank you Grand Vision Optometry!! read more

Grand Vision Optometry - My new Tiffany glasses. - Optometrists Near Me - San Marcos, California

I am very picky when it comes to my eyes, and my eyeglasses. I get so tense! I am extremely happy that Lorelei came over from a previous office that I had been going to. She helped me modernize my look, and she helped me feel very comfortable in this new environment. read more

Been looking for a new eye doctor and after reading all the reviews I decided to go see Dr Fu. I felt comfortable from the moment I walked in. Her staff is very pleasant. Dr Fu is nice, thorough and very informative. read more

I had to thank my coworker for recommending Grand Vision Optometry. I was handled promptly at my scheduled time. Every one there was attentive, professional and friendly. Dr Wong was extremely personable and attentive, taking the time to demonstrate her recommendations, talking to my specific concerns. Honestly, I was amazed at the level of service there so I'm passing on my recommendation to everyone here. read more

Grand Vision Optometry was recommended by a friend. The office staff was very friendly and the office was nice and clean. There was no waiting time and my glasses were ready the same day. I would highly recommend Grand Vision Optometry! read more

This team helped me get the cutest BVLGARI prescription glasses. I get so many compliments on them and they took my insurance!! yay, thank you Grand Vision :) read more

Melissa is the Best so helpful and super sweet she went the extra step for me when it came to my insurance. She definitely knows what's she's doing. Definitely staying with Grand Vision for years to come. read more

I lost a nose bridge on my glasses. I was looking for parts to buy. But I found a nearest optometry. Laurel was very helpful fixing it without any charge. read more

I absolutely love this place! Everyone is incredibly informative and willing to sit down and explain things with you. Dr. Fu is professional and concise, gives you all the information you need to know in a way that's really easy to understand. Also, shout out to the incredible David-he was so sweet and personable and was really thorough in giving me honest details about pricing and accommodating my budget. The overall vibe of the staff in this place is so welcoming and helpful. I usually feel really uncomfortable in doctor type situations, but I was completely at ease-not only because of great customer service, but genuine helpfulness from each person I encountered there. Thank you Grand Vision!! read more

I experienced excellent service! Everyone was super conversational and professional. The exam was thorough and I felt like I was taken care of. I got help getting the perfect pair of glasses and all costs were broken down for me so i understood exactly what my insurance covers and what I am financially responsible for. Excellent! read more

First-time patient of Dr. Fu. Very pleased. She took the time to answer all of my questions and explained the test results thoroughly so I could understand. The entire staff is very courteous and knowledgeable. I was able to get my glasses same day, within just a couple hours. read more

I enjoy Dr. Fu and her staff. They are always professional and explain everything that is recommended with no pressure to buy anything. Eye care and accessories can get expensive and the staff always tries to find the best deal for my situation. read more

They office is very clean and has a large variety of frames to choose from. The staff are all very nice but Alex helps me most of the time and is VERY good. read more

I read the Yelp reviews before i went in and everything was good, but i heard they were expensive for glasses...yup i can confirm that. I priced these glasses elsewhere fro allot cheaper, other then that the service is great from the staff to the doctor. read more

I was in the area for work when I realized one of the nose pads on my Gucci sunglasses had fallen off. I stopped in...hoping they could assist me. Not only did they replace the nose pad, but it took only 3 minutes and they didn't charge me! That's great service! Thanks :) read more

I have been coming to Grand Vision Optometry for a few years now and have always had an excellent experience with the staff. My yearly visit was this month and I am pleased to say that once again it went great! The environment in the office is welcoming and friendly. What really made my experience exceptional was Melissa. She helped me in ordering my glasses and really went above and beyond for me. I appreciate her patience and hard work! read more

I came in the other day and saw Dr. Ta. He was very helpful and patient with my terrible vision problems, and he also found that I had an astigmatism. Breanna was very bubbly and helped me find a pair of glasses that look really nice on me. Greatly appreciated, highly approved! read more

I went in today to replace my glasses. Melissa and Sirena were very helpful. I really appreciated how they took the time to find the right frames and explained all of my options. I wanted a specific Ray Ban sunglass model using my prescription. I didn't see the specific model in their store. Melissa asked me which ones I was interested online and I showed her and she made it happen. I'm very pleased to be a customer here. I highly recommend this place. Thank you for everything! read more

Great professional service! I was running late for my appointment and was greeted with top notch service. Dr. Fu took the time to explain the change in my vision and make sure I didn't have any questions. read more

Dr Ta was very thorough and professional and I will definitely go back. When choosing my frames Breanna was amazing. She was very knowledgable and was not pushy or impatient with me. Love the staff here and I hope they are both still there at my next visit :) read more

I have been coming here since 2013 and have not been disappointed with the quality of service. The professionalism, friendliness and cleanliness is top notch. The prices are reasonable with my insurance and I especially enjoy that Dr. Fu and one of her many trusted assistants, David, are down to earth and consider you more than just a patient. They remember things about you and make you feel like a beloved friend. The selection here is amazing as well because there are plenty of designer brands to choose from and trunk shows throughout the year where prices are discounted on frames. Please give this establishment a try because you will not regret it. read more

All staff at Grand Vision Optometry is friendly and professional. My son and I had a pleasant time during our appointments. David, who helped us with the process of getting new glasses, was very patient, knowledgable and NICE. My son and I love our new frames and glasses. Highly recommend this optometry practice. read more

On Thursday, January 5th, my wife and I took our son to Grand Vision Optometry to have him fitted for eyeglasses. We have been patients for 3+ years, so we noticed the new staff upon entering the office. My 8-year-old son's eye exam which had taken place earlier in the day was as expected; Dr. Fu was thorough and professional. We found a pair of children's frames that we thought looked nice on our son. However, the optician (one of the new staff) disagreed; she said they were too small on him. We followed her advice and looked at the men's selection, instead. We found a pair of Puma frames which we thought could work for our 8-year-old son. However, the lenses were quite large; the optician agreed with our assessment. We asked if they could order the next size down - from 50mm to 48mm - and were informed that we would be committed to the purchase once the order was placed. We decided to keep looking. After about 20 minutes, we left the office and went home to consider our options. Later that afternoon, I called Grand Vision Optometry and was greeted by Dr. Fu herself. I explained to Dr. Fu that we were looking at a pair of men's Puma frames that we thought might work for our son, but the lenses were too big for his little face. Her response was: "I think you should still get them because he will grow into the frames." I conveyed Dr. Fu's response to my wife who then called and spoke to the optician. My wife asked Adriene - the optician - if there were any smaller frames that she would recommend for our son. Please note, this is the same optician who earlier had agreed that the 50 mm Puma frames were too big on our son. The optician completely changed her tune and said that the Puma frames would be appropriate for our son. In fact, she was not willing to entertain the idea of even looking for other frames for him. She was steadfast in her "professional opinion" that these Puma frames were best for him. The next morning, Friday, January 6th, we decided to give Grand Vision Optometry one last shot. Upon entering the office, we were not greeted by Adriene - the optician and only person sitting behind the counter. There was no one else in the office looking at frames; thus, we were the only customers in the store. When finally we asked Adriene if she could recommend something for our son, she looked up and gruffly responded: "As I told you on the phone yesterday, there are no other frames for him unless you want to look at women's frames!" At that point, my wife turned to me and said that she did not want to spend money in a place where such rudeness is displayed toward (loyal) customers and perhaps, encouraged. We promptly left and went to Lenscrafters in Escondido - also covered by our insurance. We found a nice pair of CHILDREN'S FRAMES for our son that fit his face perfectly. Although Lenscrafters is not down the street from our house, the customer service, selection of frames, and pricing was worth it...and, we had the eyeglasses in our hands in about an hour. Based on our most recent experience, I would not recommend Grand Vision Optometry to anyone!! read more

WORST PLACE EVER. I've never had such a bad experience with a dr in my life.. the girl in the front (Adrienne) was so rude and disrespectiful. Wanted me to wear contacts for 2 weeks that I simply couldn't get into my eyes and wouldn't compromise with me. She was telling me what to do and how to wear them and she's only the front office girl... She needs to stick to making appointment and not telling clients how to wear their contacts (first I need to see a degree, not a high school graduate.. If that). And when I asked for the dr she simply wouldn't come out but they were instant messaging back and forth instead, which is so rude. Ended up walking out and now I need to get rexamened by another dr and repay for everything. Paid money to get disrespected. The whole team is simply the worst ever. I wouldn't recommend them at all!!!!!!! read more

These guys are a lifesaver. I went down to the San Diego area for an event and unfortunately neglicted to bring my contacts. I had my glasses which would not do for my competition. Distressed I looked up local optomtry shops in the area hoping that one of the them would be able to help me. The first two locations I called unfortunately were only able to help me as apparently I would need a appointment to see the Doctor. I didnt want to be billed on my insurance since I just had an appointment at home. So I gave up my search and was resigned to participate with my glasses. Luckily on one of my excursions I saw Grand Vision and walked inside. The store environment was clean, inviting, and well lit. A definite necessity for when you try on glass/contacts. Dr. Fu who was with the receptionist at the time was very hospitable and asked how she could help me. I quickly explained to her my situation. She asked me what my prescription was and she told me to give her one second. When she came back she gave me some trial contacts to tide me over for my event! Amazing! These guys are definitely a community practice who care about their customer local or not. I would not hesitate to come back here for my normal prescription glasses or contacts. Thanks a bunch! read more

I called Grand Vision Optometry because I lost one my contacts and I'm from Texas just visiting this weekend for a wedding. They were able to get my prescription from my eye doctor in Texas and get me a pair to use at the wedding. Adrienne was helping me from the first phone call to when I came into their office. She was very welcoming from when I stepped in to when I left. I was so impressed that I even asked about purchasing glasses and frames and she was able to find the perfect pair that fit my head shape and face. I showed her my old plastic Giorgio Armani frames and she suggested these modern Ray Ban frames that looked similar to them, but way better looking!!! I thought they were going to be really expensive, but they gave me a great deal and price that was better then any other place I've been to in Texas or anywhere including places like LensCrafters. I purchased them and she will be mailing them to me in Texas or she even said she maybe able to have them done by tomorrow!!!! Great customer service from start to finish, I never felt pressured and I'm sad they don't have an office in Texas!!! I highly recommend everyone to go here to Grand Vision Optometry because of Dr. Fu, Adrienne, and the entire team giving that family and friend type feel that many of their other competitors sorely lack!!! Thank you again for making me feel welcome to not only California, but to your practice!!! : ) read more

From the moment I stepped through the door I was greeted with professionalism and courtesy. I've never had an eye exam that was so friendly and informative. Then, there was the immense range of glasses from which to select. I believe all price ranges are reflected. Then, quick turnaround with my frames...faster than expected even. And, I must call out both Jesseka and David for their superior service. Professionalism beyond reproach. When I first had an issue requiring some adjustment, David efficiently and effectively straightened things out. Then, when I encountered an accident with my new glasses, Jesseka astutely recognized a way she could help me that blew me away and won me over as a repeat customer for years to come. It is truly rare to come across professionals so exceptionally thoughtful and talented as Jesseka. Honestly, the world needs more people like her...and, no, I'm not related...just a fan of top tier service. Keep it up, Grand Vision! read more

Grand Vision Optometry is the best. I made an appointment to have my eyes checked because my vision was becoming blurry. When I went in I was greeted by the friendlest staff. I didn't have to wait like you do when you go to other places ( even when you have an appointment). Dr. Fu was professional and kind. She answered all my questions with patience. Also, they had so many sunglasses and frames to choose from! I bought new frames and a new pair of sunglasses. I definitely recommend having your eyes checked here. Everyone was friendly and professional and they had a wide variety of glasses and sunglasses to choose from! read more

Setting up an appointment here was convenient and they were very friendly. I got an eye exam and they helped me pick out a nice pair of frames. I'll definitely be back for my next check up. read more

Had been going to this place for 2 years and I have been wearing contact lenses pretty much all of my life. I called to order more contacts and was told by the front desk that my prescription was going to expire in 3 weeks and that I could not order more contacts... ummmm what? My prescription is still valid!!! I was then told that it was a "regulation" and that since a box of contacts would last me 12 weeks and that puts me over the expiration date of my contact prescription and that I could not order more??? I have no idea where these huys are getting their information from. I then called 1800 contacts and they called to verify my prescription... with the same people who just told me that it was "regulation" and that I could not order more contacts and my order from 1800 shipped that same day... mind you, they have to call and verify your prescription with your doctor. Horrible service... unknowledgable staff... taking my business elsewhere. read more

I have been in twice in the last few months for glasses for my son and for me. Both times we walked in without an appointment. We were greeted and helped immediately - zero wait. David assisted us both times and he is really awesome - very warm and engaging. They have so many brands of frames and a great selection. David is extremely knowledgeable about the frames, how they are made, and what makes them unique. You can just tell he loves what he does. I think he picked out 20 pairs of frames that he thought might work with my face and he was incredibly patient and helpful with his feedback. I was able to get in and out quickly and the quality of the glasses are top of the line. I highly recommend Grand Vision Optometry to anyone! read more

Dropped in to purchase prescription eyewear and my wife and I were able to get in and out of there in a few hours thanks to the great customer service and expertise of their staff person David. He was very knowledgeable and courteous in dealing with us. The optometry has very great brands and selections and was easy to chose styles and types of eyewear since most were great. read more

The staff are friendly but Dr. Fu is genuinely helpful. She answers all my questions and offered solutions to my eye problems that were ignored at the other place. Highly recommended and will be back. read more

I was in need of an extra pair of glasses to have when I travel and didn't want to spend much. I was helped promptly when I came in the office by a friendly staff all with warm smiles! I expressed my needs to an optician David, and he showed me some good frames that were on my budget, also the office has great prices on lenses that they carry. I asked how long it should take for my glasses to be ready (I was expecting to hear two weeks like most other optometrist offices) and David told me that they can have lenses done in my new glasses in an hour. I was completely shocked and could not have been more pleased with how the staff treated me and how quickly my glasses were done. Will be recommending this office to all my friends and family! read more

Dr. Ta and staff, thanks so much for making such a frustrating process so easy! Dr. Ta was very patient and informative with all of my questions, and Breanna was super friendly and helpful the whole way through! Highly recommended! read more

Worst optometry experience EVER. Don't ever let these people make glasses for you. Prescription was wrong from the start. They kept telling me I needed to wear them longer to get used to them. Remade the same wrong prescription again and told me the glasses were correct because they matched the bad prescription. I repeatedly complained the glasses were blurry and the problem was always blamed on me. Had to figure out myself that the prescription was wrong and get the correct prescription elsewhere. Asked them to remake the glasses to the correct prescription and they practically threw me out of the store. Told me I waited too long to have them remade. Long story short: there are plenty of optometrists nearby that will make your glasses correctly and charge a lot less than these idiots. Oh yeah, I was greatly overcharged for this mess, too. read more

Fantastic staff and large selection of glasses. Thank you Grand Vision team for making my experience so great.

Quick, Professional, Good Service! No difficulties with insurance. Friendly staff. Thorough eye exam. Professional team. Great selection of frames. read more

Dr. Fu and staff, Thank you so much for your amazing service and help with my sister's eye infection. Above all thank you for your patience, understanding, and prompt service. I was honestly really worried for my sister's condition, since she has been ill and then to top it all off her eyes started hurting. I get off work really late, and when I called your office, and voiced all my concerns about my sisters eyes to your staff, they were really attentive and kind in having us come in that same evening to check if it really was as serious as I thought. It was such a relief. We felt really taken care of when you answered our questions, even if repetitive, and also very grateful that you helped us with payment options seeing that we don't have insurance (my card wasn't working and was kindly advised I could come back later to pay the remaining). If any other eye issue arises, I will definitely come back to your office. Once again, my deepest gratitude and I wish you and all your staff happy holidays! Sincerely, Emma Garcia read more