Very disappointed in the quality of care that I got. I did write an email, however I did not…read morereceive a response. I chose the most expensive package thinking that my care would the best, but there were so many things neglected. I would have stayed however I had an appointment to get to. Console was not clean, smear marks, musty smell, seats were left uncleaned, the back floor carpet was not vacuumed and the rims of my tires were not treated or cleaned at all. It was fairly busy, 10:30 in the am, and I know it was hot, but I expected more than what I got----

Took my car there today, September 20, 2024. What an awesome job they did. I was so thrilled number…read moreone I didn't have to do it but they got it all. It was so clean and sparkling inside and out. Thank you, Smith Brothers car wash.

Pretty good car wash for $10. It was a quick in and out and the free vacuum was great. I do wish…read morethey had a mat wash station near the vacuum area. Mine need a good scrub

Went on Saturday March 28 th. It was very busy but I had a young man named Tobias who took time to…read moreexplain the special for membership that was going on at the time. I didn't get it then because it was so busy but went back Monday and got a membership. I was very impressed with this young man for his patience and his understanding of this older woman. I am doubly challenged because of wearing hearing aids and the noise from the wash. I thank him for his help and also Troy and staff who helped me today.

So glad to see a touch free option after a recent very poor experience with another carwash in the…read morearea. Affordable prices as well! Will definitely make this my regular spot!

Awesome Wash! The self serve bays work really well. Plenty of soap to work with. It has two…read moreautomatic washes that work Great. One is touchless and other is friction brushes. Both clean very well. I totally recommend this place .

Amazing place honestly I will never go anywhere else. Everyone that works here is so positive and…read morehelpful!!! I took my elderly neighbors car which had been sitting under a tree for the past month or so collecting sap due to her being hospitalized (she's back home now doing well). Brendt could not have been more helpful and went over and above to make sure the car was completely sap free and spotless with what I can only describe as genuinely the best customer service I've ever received!!! Thank You Brendt!!!

I used to brag about Washtopia to everyone and how nice their facility is. I love the towels and…read moreglass cleaner available to clean your car along side the free vacuuming. However, recently the actual car wash has started to get worse. I'm having to clean my trunk door almost completely because the car wash is failing to do so. This isn't a one time thing but has happened the last several washes. My family also has a monthly subscription and my husband has also noticed the car wash failing to throughly wash the rear end of his vehicle. He has driven through the car wash multiple times in one day and the issue still persists. He's spoken to one of the workers but nothing has happened since. Also the rinse cycle doesn't remove all of the soap and the dryers barely dry the car. If you don't wipe your car down with the provided towels, then you'll have a lot of dried water/soap marks on your car. So overall, I recommend if you have a minivan or truck, spend your money elsewhere. Buy a car wash that'll clean your whole car.

Used this car wash and paid with my card. The charge was $10.00 on Thursday by the next day they…read morecharged me $20.00. Talk about crooks they sure are stay away.

Tooooo bad, I wasted my money and time, nothing work accept water that was too low, you should…read moreclosed it not letting anyone to put their money inside.

Good car wash with a consistently positive experience. I don't ever find the lines to be long. Any…read moreinteraction I've had with the employees has been positive. Free vacuums with clothes and spray to clean your car. Pricing is very standard.

The workers are always exceptionally nice. Today I was cleaning my car in hot weather (I'm 76) and…read moreRick brought a bottle of cold water to me.

Went twice and learned the basic wash DOES NOT DRY! So go for the $8 wash…read more Overall good car wash.

I visited your car wash this morning. Entered bay by vacuums and did not get under carriage wash no…read moresoap on car at all got just a few sprinkles of water then rinse. Then nothing for another minute then rinse again. Was then instructed to exit. Definitely a waste of my money!!!! Could someone email me at sharoncraig9410@yahoo.com. thank you

I was lied to, and refused a refund…read more I was advised they were offering a 1 month service that would not auto renew. The fee did auto renew. Within 3 days of the charge I called the corporate number to dispute. The corporate number was only able to cancel the subscription I did not agree to sign up for. I was advised I needed to call the specific car wash facility where this occurred. I had to call multiple time to speak to someone. Each time I did get to a person the manager was not if office so there was nothing anyone could do. They also told me they would leave a note for the manager to call me, he never called. I will never recommend this company to anyone. I felt I was lied to and am out $50 because of it.

Brought my husbands 4Runner in for a wash and everyone was so nice and helpful! His ride is looking…read moreGREAT Special thanks to Aiden and Aayden for going out of their way to explain the packages and show me best deal!

I have visited many car washes since I moved to Tenn, but this car wash, I will never visited…read moreagain, please read my story. I have a 2016 Honda CRV, and I went thru this car wash, whatever pressure this place uses, pull my whole antenna housing off. This has never happened to me before, in speaking to the manager about this, he said " maybe it was worn and had too many washes" who says that! Then he says" we use a high pressure wash that really pulls the dirt off" not only the dirt, my whole antenna. I mentioned to be compensated for my broken antenna that their wash destroyed and you know when I have him a price, he just look at me, I purchased this CRV brand new. Please folks think twice before you take your vehicle here, because not only will the dirt be removed but your car parts too.

Clean and dependable car wash. I am a member of Tidal Wave so we stopped by while vacationing in…read moreTennessee. For some reason my scanner sticker wouldn't going through. That was taken care of pretty quickly and the attendant actually gave us a little upgrade for our wait even though she says the scanner hasn't been scanning correctly all day. Everyone was very courteous. Even the guys who scrubbed the car down smiled at us and told us to have a nice day. Usually they don't even make eye contact. LOL. Vacuums were strong. Towels were plenty. Not sure if they didn't have the air spraying hose or I just couldn't find it but I missed that. Also have become used to having vacuums available on both sides of the vehicle at my home Tidal Wave (This location only has them on one) so we missed that too. Overall even though I've never had a bad experience at a Tidal Wave this location has set the bar in their customer service.

Did an excellent job of cleaning my living quarters horse trailer…read more Did by hand and used safe products for aluminum. Roof was especially dirty and took extra measures to use a ladder to clean eat. All by hand. Very affordable, kind, courteous and called to be sure that I was happy.

WOW! Marie and her team did an outstanding job on two of our cars and they both came out looking…read morebrand new. I'm not looking elsewhere anymore! Her mobile service is convenient, they were on time and their attention to detail was exceptional.