Great overall service. Thumbs up for customer service they are always ready to attend to whatever…read moreneed you may have

The staff and service are wonderful. They prioritize cleanliness and are very helpful. Stopping…read morehere weekly makes my week easier and for a good price.

Pretty good car wash for $10. It was a quick in and out and the free vacuum was great. I do wish…read morethey had a mat wash station near the vacuum area. Mine need a good scrub

Went on Saturday March 28 th. It was very busy but I had a young man named Tobias who took time to…read moreexplain the special for membership that was going on at the time. I didn't get it then because it was so busy but went back Monday and got a membership. I was very impressed with this young man for his patience and his understanding of this older woman. I am doubly challenged because of wearing hearing aids and the noise from the wash. I thank him for his help and also Troy and staff who helped me today.

I used to brag about Washtopia to everyone and how nice their facility is. I love the towels and…read moreglass cleaner available to clean your car along side the free vacuuming. However, recently the actual car wash has started to get worse. I'm having to clean my trunk door almost completely because the car wash is failing to do so. This isn't a one time thing but has happened the last several washes. My family also has a monthly subscription and my husband has also noticed the car wash failing to throughly wash the rear end of his vehicle. He has driven through the car wash multiple times in one day and the issue still persists. He's spoken to one of the workers but nothing has happened since. Also the rinse cycle doesn't remove all of the soap and the dryers barely dry the car. If you don't wipe your car down with the provided towels, then you'll have a lot of dried water/soap marks on your car. So overall, I recommend if you have a minivan or truck, spend your money elsewhere. Buy a car wash that'll clean your whole car.

As far as a car wash is concerned I was impressed. The folks were friendly and helpful…read more My truck actually left clean most washes leave dirt in truck but not here. I left spotless and it was a nice surprise to see free towels and window cleaner as well as vacuums.

Very disappointed in the quality of care that I got. I did write an email, however I did not…read morereceive a response. I chose the most expensive package thinking that my care would the best, but there were so many things neglected. I would have stayed however I had an appointment to get to. Console was not clean, smear marks, musty smell, seats were left uncleaned, the back floor carpet was not vacuumed and the rims of my tires were not treated or cleaned at all. It was fairly busy, 10:30 in the am, and I know it was hot, but I expected more than what I got----

Took my car there today, September 20, 2024. What an awesome job they did. I was so thrilled number…read moreone I didn't have to do it but they got it all. It was so clean and sparkling inside and out. Thank you, Smith Brothers car wash.

Owner was super kind and helpful. Will definitely keep coming back going forward. I had issues with…read morethe card machine and he used his own card.

I love this place! Vacuums work, some don't, but it's still a great place! Some still work! I had a…read moregreat experience vacuuming with my car today! I plan to come back for a wash!

I have visited many car washes since I moved to Tenn, but this car wash, I will never visited…read moreagain, please read my story. I have a 2016 Honda CRV, and I went thru this car wash, whatever pressure this place uses, pull my whole antenna housing off. This has never happened to me before, in speaking to the manager about this, he said " maybe it was worn and had too many washes" who says that! Then he says" we use a high pressure wash that really pulls the dirt off" not only the dirt, my whole antenna. I mentioned to be compensated for my broken antenna that their wash destroyed and you know when I have him a price, he just look at me, I purchased this CRV brand new. Please folks think twice before you take your vehicle here, because not only will the dirt be removed but your car parts too.

Clean and dependable car wash. I am a member of Tidal Wave so we stopped by while vacationing in…read moreTennessee. For some reason my scanner sticker wouldn't going through. That was taken care of pretty quickly and the attendant actually gave us a little upgrade for our wait even though she says the scanner hasn't been scanning correctly all day. Everyone was very courteous. Even the guys who scrubbed the car down smiled at us and told us to have a nice day. Usually they don't even make eye contact. LOL. Vacuums were strong. Towels were plenty. Not sure if they didn't have the air spraying hose or I just couldn't find it but I missed that. Also have become used to having vacuums available on both sides of the vehicle at my home Tidal Wave (This location only has them on one) so we missed that too. Overall even though I've never had a bad experience at a Tidal Wave this location has set the bar in their customer service.

I had a very disappointing experience at DIRTY CAR…read more Before paying, I spoke directly with the owner and explained that I usually get the $45 wash but am often not satisfied. He assured me he would personally double-check the car after the service and allow me to review it before I left. Unfortunately, that did not happen. When the car was finished, no one came to inspect it. I had to check it myself, and the quality was still not acceptable. When I called the owner over, instead of addressing the issue professionally, he responded with an aggressive attitude, yelling "what, what," and even gave me the middle finger. When he finally came over, he didn't properly inspect the vehicle and simply wiped a small area with a wet rag before walking away. This place feels rushed--focused on quick cash rather than customer satisfaction. There's little attention to detail, and clearly no concern for repeat customers or feedback. I wanted to support a local business, but this experience was a complete waste of money. I would not recommend this car wash to anyone looking for quality service or respectful customer care.!!!!

called ahead to make sure they could handle the pollen or whatever material is on my car. She…read morereassured me that they could, and even though they were not able to remove it, she only charged me $15 and had her entire crew scrubbing the vehicle to get these marks off. She even came out and attempted herself. This business is definitely top-notch and willing to work to make the vehicle as clean as they can possibly make it. I believe my issue with the marks on my car is much deeper now than a surface level cleaning