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    Grandis Moving

    4.2 (5 reviews)
    Closed 8:00 am - 8:00 pm

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    Two Men and a Truck Schaumburg

    Two Men and a Truck Schaumburg

    (86 reviews)

    The guys arrived on time. They were respectful, friendly & kind. They were careful with my…read morethings, and made helpful suggestions about where to put things when I couldn't decide. I would definitely hire them again!

    The movers who showed up were great. They did break one piece of furniture, but they immediately…read moretold me and helped fill out a damage report and said someone should reach out within two business days. That's where the problems began. No one reached out to me. I tried calling the Schaumburg office repeatedly. Mostly, I would sit on hold listening to an automated voice until the call would disconnect. Multiple times I would call during business hours just to get a message telling me to call back during business hours. I was twice answered by an actual person and both times they told me that they were transferring me to the appropriate department. Both times they disconnected the call instead and didn't answer when I called back. I didn't receive any contact until after I called corporate, and when a representative did reach out, it was via text message without identifying themselves or the company they represented. It still took an additional 12 days from the point of contact for them to claim they had no liability, even though their movers included in the damage report that the damage occurred when moving the furniture incorrectly. They offered to discuss further if I had anything to add to dispute the claim, but I am now once again not receiving any responses. I had a second move planned, which they were aware of. I will not be using them for it, nor will I recommend their company to anyone asking in the future. I've spent so long on hold at this point, that I have memorized their spiel about how generous the owner is and how much the company donates. It comes off as pandering and insincere when they won't even acknowledge liability.

    Grandis Moving - movers - Updated September 2026

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