My husband and I used this office for our dental needs upon retiring in the area. We do not recommend this office at all due to procedures being unnecessary done and office staff that are rude and poor customer service. We have left this practice. read more

Jeez.. Tough previous review. I must have been having a bad day the last time I left a review and just bitter about my favorite staff members retiring because Dr.Mike and his team always do a fantastic job!! Front desk and the hygenists are amazing. I have been coming here for over 12 years and even now travel from out of state to come here. You won't find care like this anywhere else They re-made me a retainer recently because the fit felt slightly off. I felt so terrible but they were all so kind about it the whole time. I can't say enough good things about this place. I always look forward to the coming here because I know I am in good hands. read more

I have been going to Dr Mike for several years but at his other location. I am a bit of a nervous patient when getting dental work but he is always caring, kind and patient with me. Staff is super friendly and the office is clean and comfortable. read more

Incredibly rude, unprofessional. When I arrived there was no one in the waiting room. A "patient" came out raving how well they had done and how everything was worth the price. IMHO, it appeared to all be contrived. I went in for a teeth cleaning it was the worst cleaning ever, they hardly did anything. I also asked for a dental consult on a chipped tooth. They began accusing me of getting into a fight and claimed that I had bruxism (teeth grinding) none of which is true and verified by another dentist who did a wonderful job on fixing my chipped tooth. The fact you see a great contrast between reviews should give you pause of its veracity. read more

Absolutely the very best! I had tooth pain from my wisdom teeth being removed and this team got me in within 30min of my call. Explained my issue and offered a solution. Same day service to remove the tooth. In n out within 20min with minimal discomfort. Highly recommend Dr. Mike and his wonderful team. Huge thank you!! read more

Dr Narodovich refused to see me today without doing a "full set"of x-rays. The practice is aware of my wishes for minimal x-rays as I am fortunate to have a history of zero dental issues. On my last visit 6 months ago, I had a "check-up" x-ray (bite wings?) - so it is not as if I am being completely obtuse about the issue. I have talked with Dr. Narodovich about this in the past and even signed a waiver of liability. Today, I left work early to come to my appointment and then I was refused to be seen for an issue that we have already been over. I talked to him at the front desk (I had to seek him out as he could not be bothered to come back to the chair and talk with me) and he was condescending and gave me a lecture how the x-ray is equivalent of 3 days worth of "natural radiation" from being on earth - yeah well...is that the same as receiving the same amount instantaneously?!? No one knows, but the risk should be my choice. I started with Dr. Hall in 2014 and continued on with the practice when she sold it to Dr Michael Narodovich. I've been uneasy about the practice for a while as most of the staff has turned over and it almost seems too easy to get an appointment. If this is their firm policy I should have been seen today and then told I would have to go to another practice in the future if I refused the full set of x-rays. read more

First of all, they something else and bill something else. I have called multiple times to resolve the issue but they have no intentions to work on it even though that's their mistake. Second, they have rude people sitting in front, who have no intentions to be nice with people who come here for procedure. Their mistake cost us to pay more and they don't even realize that. Nest, their cleaning is a joke. I have been to few dentist before, and they did good job cleaning, but their hygienist dont do good job. Lastly, I wished I would have read the reviews before, all the negative reviews seems correct now to me, also you can the see the way they reply to the reviews (that shows their decency). read more

Sad to say I won't be coming back and will be looking for another dentist. It was great when I first started going here and has gone downhill. Dr. Hall was always friendly, but I feel they are quick to upsell you on services you don't necessarily need. If you complain about a tooth, they'll suggest a crown immediately without making sure it's the correct tooth causing pain. On one occasion, they suggested to me, a 27 year old, to invest in veneers for very minor cosmetic imperfections on my front teeth. (So why did I just shell out thousands for braces for the 2nd time 2 years ago?) Do your research! Veneers are very very expensive long term to maintain as you have to have them replaced every 10 years or so. I did also have to have a root canal re-done on the same tooth within the span of a year, which was not cheap. They referred me to a specialist on the second occasion. Onto the billing and scheduling. They are no longer open on Saturdays. Since I now work in Sacramento, that means a 20 mile drive from work during the workweek and taking time off from work for appointments. On a few occasions, they put me down for appointments without any confirmation on my end. 12pm in the middle of the week when I work 20 miles away? Yeah, that's not going to work. Don't be fooled into applying for their Care Credit, Kathleen will say she can quickly qualify you for a line of credit and if you're not approved, it's a big hit against your credit with hard inquiry. Also, they no longer do payment plans. You have to pay the full amount up front before service. In the past, they used to be very willing to work with patients on a 2-3 month payment plan at least. After Kathleen told me abruptly today that "they've re-scheduled me 3 times already and to just call when I have a time that works", I'm moving on to another dentist. Several of those times, they've re-scheduled me without my knowledge and when you receive an email about an appointment you didn't know about, half the time they don't answer the phone when you need to tell them the time won't work (which isn't convenient when trying to get a hold of them during work hours, so you're playing incessant phone tag). I really wanted to give them the benefit of the doubt, but there are plenty of other places out there that are also more convenient for my schedule and more willing to work with you. read more

I LOVE this office they are super helpful and i would recommend this to anyone for x ray classes !!!

The dental office is really clean. All the dental assistants and doctors are really professional as well!

I took a class here and I have to say was beyond amazing. The ladies there are amazing, took my CPR CLASS and X-ray class, hands down. Both of the directors/ teachers we're amazing. They made the process so easy and actually I interesting. Thanks ladies had an amazing time and I for sure recommend that if you do need any of those courses, most definite go there: read more

I wanted to update my prior 1 star review which was directed to Dr. Hall. The new office is no longer associated with her and my review needs to reflect that. I have had to return several times to correct issues with the crown placed by the previous dentist. Dr. Spencer has helped me out and has been extremely professional and has taken/is taking care of it adequately. Although I feel a bit guilty, because I want to pay Dr. Spencer for the work he's doing and that I am extremely happy with, he has not billed me for these new issues (which all stem directly from the work done by the previous dentist.) Given that the office has changed management and Dentist's I felt compelled to update my prior review. Dr. Spencer has been courteous on a personal level, and diligent/hardworking and effective on a professional level and this new office deserves I change my review to 5 stars.They have rightfully earned it. Thank you again Dr. Spenser for seeing me today and taking care of me. Alex read more

Dr Mike and his staff are the friendliest dental office in Roseville. That "spirit of Aloha" permeates his office and everyone is smiling and welcoming. When I am on time, the receptionist lets me go in and prep so that I never have to wait to be seen. As soon as I am prepared, one of the dental assistants shows me to my chair and makes sure that I am comfortable. I LOVE the technology in this office. The X-rays, the imagery and especially the low-radiation imaging tools Dr. Mike uses are just awesome. And the dental assistants and Dr. Mike always explain everything they are doing. I understand all procedures and I am made aware of all costs, options and benefits. I will never go anywhere else. Best of all, they are in the DELTA DENTAL network. Exceptional customer service and follow up after every appointment. And never any pain, even when I had an implant. I cannot say enough about Dr. Mike and his wonderful Waikiki Dental! read more

We found out about this place from someone on good neighbors. My husband has really really bad teeth and we didn't have dental insurance. Luckily they have there own in house insurance we were able to purchase and it made it so we could afford to take care of what needs to be taken care of. The entire staff is soooo incredibly friendly and I can tell they do their best to remember each of the patients and there family's which is such a rare an amazing quality. My husband who is typically not fond of the dentist absolutely LOVES the dentist here. My husband said he's never felt more comfortable. I'm so happy that they were able to help us not only be able to afford to take care of it but also take the anxiety factor of going to the dentist away. read more

My husband went in for consultation on having lower dentures and a plan was set up to begin. We were given an itemized list of the costs and paid our portion of the cost. A few of his teeth were pulled, and dentures were made. They never did fit but we didn't expect them to as he went through the same thing when he got his upper plate. The difference between the two experiences was that when we paid for the procedure at the other dentist, all subsequent fittings were included in the original cost. We expected the initial cost covered the complete process this time as well. Waikiki however, has a different policy. We were not notified of additional charges being a possibility at the beginning. I guess we were wrong to assume no additional fees would be charged but I think the office should have made it clear to us exactly what costs may come up before we were done. read more

Best dental group EVER!! I've been to the office twice and didn't want to leave both times. All of the staff is incredibly kind and their office runs smoothly. You can clearly see how well this team works together! The hygienist I saw was the most kind, heartfelt woman ever! I now look forward to going to the dentist read more

I happened upon Waikiki dental by searching for dentists in network. I have a pretty clean bill of health when it comes to my teeth, so I've never needed anything crazy. When I walked in, I was greeted by the front office ladies who were so kind and welcoming. They look me back to my room. They offered me a blanket! That's unheard of! Once back in the chair, Dr. Hall came and introduced herself. She is so sweet and very knowledgeable. She made me feel very at home. I love this office and I can't wait to come back for my next cleaning. read more

My experience with Waikiki Dental was bad. I bought a "living social" deal online, for an "in office whitening treatment" and, "a life supply of take-home touch-up trays to keep those winter teeth in season all year round." On the certificate it explains that "Subscriber must pass visual exam before getting whitening--patient cleaning will be done as needed." The qotes were taken of course directly of off the voucher. Well, I had not had a teeth cleaning in well over a year, but I assumed if it was a requirement that they would have indicated that once I made my appointment, or worse case scenario, would have offered to clean them for me at some charge. Well neither was the case though when I told the dental assistant that it had been quite a long time since to my last dental visit, she looked at my teeth, then just said, "well, I think it will be okay." Though then she mentioned that it is not a good idea to bleach tarter covered teeth since it would cause an uneven bleaching. Well, I guess it would have been to inconvenient for them to reschedule me after they sent me to a dentists, or god forbid they offer me a cleaning, "AS INDICATED IN THE VOUCHER." I would have paid for it. Well the experience itself was not horrible. The assistant barely spoke to me. Did not pre explain anything, like that I was going to do get fitted for the trays then do a 30 minute treatment, then come back a few weeks later to get the trays. Nope, just provided simple directions, "Sit back. Open your mouth. Wait here." etc. The in house treatment did whiten them a little bit, though barely. I was holding out that the trays and bleach they would give me would make the significant difference. Three weeks later I get a call, the receptionist leaves me a message saying that the voucher that I had brought to to my original appointment had someone else's name . And they would like me to bring in the voucher with my name on it when picking up my trays. Im like, "really now? How did I manage to get the LivingSocial website to print a voucher for someone else?" Would have been nice if they were willing to take responsibility for just losing my voucher, rather than blaming me for it. SO I go to pick the trays up. The dental assistant hands me a bag, and the teeth molding explaining that I can go to any dentist to get more trays made. They says bye. She provides zero explanation on how to use the trays and bleach. And how irritationg to sell me voucher for "trays for life" and then provide me one tray telling me I can go get them replicated elsewhere? So I get to my car and look through the baggie, there is one set of trays, one small syringe of bleach, and one copy of directions that were Xeroxed off of something. The instructions were cryptic and confusing indicating that for the night bleach; leave on for all night and the Day bleach leave on for 2 hours. Nowhere does it indicate which bleach is in the syringe. So I go back inside and ask, and the assistant tells me, "Oh you definitely don't want to leave the bleach on there for more than half an hour!" Nice. The worse part of all of this though, was that the bleach that I used, as instructed, did not whiten my teeth. My teeth still possess the same yellowish hue that they did before the irritating $125 Waikiki Dental experience. I bought another syringe of bleach since this experience (from a different detal office of course), and found out that Waikiki Dental had provided the least strong concentration of bleach sold by dentists. Thank you again Waikiki! read more

Finally decided to be a responsible adult and go to the dentist after years of skipping it. The whole staff here is really friendly, and they never made me feel guilty for avoiding the dentist for so long. So glad I found this place and will be happy to go back to a normal cleaning schedule! read more

I have been going to Waikiki Dental for years. There was a new dentist taking over when I went for my cleaning. I got my teeth cleaned and then Dr. Narodovich came in to chat. I had never met him prior to this. The hygienist advised the doctor that I was interested in having my teeth bleached. The first thing he said to me was "How old are you?". He then began talking about how a person of my age (63) doesn't need to have their teeth bleached, "why do you need whiter teeth at your age?". This comment FLOORED me. I have never been treated so rudely by a "so called" professional. Needless to say, I will not be going back to Waikiki Dental and will warn others about the absolute rudeness of Dr. Narodovich. read more

Thank you to Dr. Hall for taking such good care of me! I am such a nervous dental patient and I really appreciate how patient Dr. Hall was with me. She has such a gentle soothing manner it really helped with my anxiety! I have been to several other dentists and I highly recommend this amazing office to all! It was nice to be in an office where it did not feel rushed. Thank you also to your assistant Jessica she was also very sweet and caring! And your office manager Kathleen has been amazing to work with! Very pleasant and willing to work with the patients to find the perfect appointment. Thank you again for a wonderful dental experience! Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Dr Hall is very nice and kind. Very nice office. Very clean. Assistants are friendly. Holly is the best hygienist!!

I absolutely love coming to my appointments at Waikiki Dental. When you walk in it is so warm and inviting. The staff is so friendly and always smiling. Dr. Hall is so kind and gentle. You can tell the staff get along well and have an amazing dynamic. This will be my forever dental home! read more

Teressa and her staff are absolutely the best. Not only first class excellence in the field of dentistry; they are just fabulous human beings. The care and concern they had for my experience while they worked on my teeth is the best I have ever experienced. The office has a beach flair that relaxes you and puts you at ease as you enter. The staff exudes a knowledgeable confidence as they walk you through your appointment with a smile and answer all of your questions. This is a first class operation with experts that have passion for the craft of dentistry! read more

Badly in need of a dentist and made an appointment. Saw Dr Spencer on May 5, 2021. I knew I would need teeth pulled and he told me what I would be looking at in the way of fixing the problems. While I was apprehensive, he was reassuring and put me at ease. The staff was very helpful and answered all my questions. Great people. Would I recommend Waikiki Dental? In a heartbeat! read more

I am the notorious... "don't go to the dentist for years guy" but this place made my experience worth going back. The entire staff is so helpful and nice. From Kathleen up front to the assistants. But my main reason for writing this review is because Holly is the best hygienist I have ever experienced. She makes any service pain free and she is very knowledgeable with her job! I would HIGHLY recommend this place! read more

Long story short, a few months ago I had a crown replaced and they let me pay for it in two payments. Yesterday, I had another crown that was to be completed today so they put a temp crown on my tooth. I asked again if I could pay half this month and half next month and they said OK and took my half payment. About one and a half hour later I got a call from the office that said I needed to make the full payment now or cancel my appointment tomorrow and reschedule when I can pay the other half. Remember, I just had a temp crown put on to last till the next day. I asked them why the change from one and a half hour ago. She said that their policy had changed, do I want to cancel my appointment tomorrow and wait till I can pay the other half. I said no, I need this completed and let her know I was upset at how this was handled and I will no longer be a patient after this is completed. She said "fine". When I went in today, they took the remainder of payment before they would finish my crown. I have good insurance and carry a $0 balance with them. I have always paid my bills with them. I was very upset to be treated this way. So today I talked to Dr Hall and she said she did not approve paying half and how can I expect to walk away with the (product/service) without paying for it. She said she can't do work for free. I asked her if she understands that I am not asking for anything free. I have good insurance and a $0 balance before this crown and have always paid my bill. I am very upset that I was treated this way for nothing I did wrong. My daughter has been a patient of Hers for 7 years and myself for 2 years. I let her know that I understand she has to run a business and have policies and I am not trying to change anything she does but was upset at how this situation was handled. Bottom line is that my daughter and I are not returning to her office and she told me that she doesn't care if it's over something so petty as this. The more she talked the worse she made it. Just baffled! read more

We moved here two yrs ago and I'm so glad I found Waikiki Dental. I originally saw Dr. Hall and now Dr. Spencer is one of the current docs but both have been wonderful. The staff are all great and professional. read more

I can't even explain how weird my kids' appointments were but just know if you are looking for a good dentist for kids, this is not it. I was definitely deceived by all of the positive reviews. read more

So this review is based on one of the courses they have available here. I enrolled to take the x ray course. The instructor Jessica was absolutly outstanding. She had so much patience and she knew just what she was talking about. She made the experience nothing but amazing. The price as well for the program is well worth it. She is happy to answer any questions you may have and reviews as well. Jessica does her job well and i couldnt have picked a better place for my course. Thank you! read more

I hate going to the dentist. I mean, really hate it. I've had issues with my teeth since I was a kid and my first dental experience was traumatic, setting me up for a life of dentist hatred. Dr. Hall was the first dentist with which I felt at ease (also my first female dentist, coincidence?) She's not condescending despite my less than stellar dental hygiene practices (Floss? Eh, sometimes!) and saw me on short notice when I had a painful tooth abscess that needed an emergency root canal. I've since left Roseville, but will continue to drive up there for my dentist and doctor appointments because when you find someone you trust with your health, it's not worth trying other places. read more

Highly recommend this office! The staff was helpful and knowledgeable, readily available to answer any questions we had. They provided us with a comfortable environment during our whole experience, we can't wait to come back! read more

Dentist messed up my tooth and could not fix it even though I came to her 5 times trying to fix it after which she suggested I go see another dentist for mistake that she made. She is a very nice lady she tried and tried to fix it, truth is she is a bad dentist, after 2 years my tooth still hurts. Would not recommend her she is the owner of Waikiki Dental. read more

It saddens me to know that the Dr. has the people working the front counter that she does and has now lost two clients from their poor organizational skills and lack of ability to correct errors. I enjoyed my visits with the doctor but everything else has not worked out well. Good luck and I hope the office gets the paperwork errors at the front worked out. read more

I have always had a fear of going to the dentist. Dr. Hall always makes me feel comfortable during cleanings, fillings, etc. She is also the only dentist who doesn't berate me for not flossing as much as I should ;) They also have a really nice massage chair (like the ones from brookstone) in the lobby. read more

To begin, I would rate Dt Theresa Hall and her staff a higher rating than five star. A couple years ago, I moved to the Roseville and I needed to find a dentist. I've been driving to the Bay Area to my former dentist. Recently, I chipped my tooth and I was overdue for teeth cleaning. I looked at the list from my dental insurance, and I started visiting offices. All I can express is the minute you walk to Waikiki Dental, your greeted with smiles and friendly staff. Plus, you feel like your in tropical paradise. I left feeling cared for from start to finish. I can't stop smiling - I found a friendly, comfortable dental office with excellent service. Thank you Dr Teresa Hall and staff - kept serving with a smile and warmth and excellence. read more

We have been with Waikiki Dental for about two years and we have always had excellent service from Janet, the dental assistants, the hygienists and Dr. Hall. I trust Dr. Hall implicitly with myself and my children. She does not recommend unnecessary treatments and only wants the best for your dental health. This is really a TRUSTWORTHY and excellent spot for dental care. read more

I love Dr. Hall and her staff. I would highly recommend this dentist to my friends and family any day of the week. Dr. Hall took the time to address my concerns and come up with a plan. Thanks again for making me feel better. read more

I came to Dr. Hall's office with a dental emergency. I was referred by my sister and so happy that i was. Everyone was so friendly, sincere and helpful. Dr. Hall was very detailed in explaining to me me what was happening and why. I left feeling so much better. She even called me that night to make sure i was not in any pain. The atmosphere of the office is really soothing as well- I am a picking dentist person and would hands down recommend this office and Dr. Hall! Thanks again. read more

Great customer service. Dr. Hall is an amazing dentist!! I've been with her for ten years.