The staff in amazing and super friendly! Make you feel like…read moreyou're apart of the family. When I bought my bike they had a little dance party and all the staff came out to congratulate me and give me a hug! Loved every second.

We love wilkins we have bought 2 Harleys over the past 7 years and my spouse got his motorcycle…read moreendorsement there. We definitely recommend buying a bike there. We love all the Saturday events and giveaways and raffles throughout the year! At the march madness 75% off event we saved over $450 on 2 HD motorcycle jackets, a hoodie, and a HD coffee mug! Next year we plan to buy another bike from Wilkins. We enjoy dressing our kids with HD apparel the styles are so adorable. Helmets and protective wear is so expensive and we love deals and getting high quality gear at a low cost is so important to our budget! We have so many more great things to say about wilkins!

The service manager was great. Honest, direct, and clear, he help me tackle two problems on two…read moredifferent bikes and each time. I got a great result. He literally opened his doors to my son and I and helped us get back on our way quickly and at what I believe was a fair and reasonable price. The service department is highly recommended!

Completely unrelated to this business' main service: I had…read moreengine trouble with a loaner vehicle on my way home from school, and I pulled into Roadside's parking lot to try to figure out what was going on. Come to find out, the engine was dangerously low on oil. I walked in to the shop and explained my problem to the service department, and the gentleman there handed me a 5 qt. jug of oil that had about a quart and a half left in it, enough to get me home. I offered to pay and he wouldn't accept. Good samaritans, extremely helpful to a guy in need. Should I need anything motorcycle-related in the future, they'll get my business first. Thanks.

went to buy a new sled and a belt . I was quoted 270.00 for a belt. skidoos website has it at…read more240.00. I asked what's the deal. they said that's the price. 270.00. no discount on parts even if u buy a new sled. fuvk this place. don't buy anything from these crooks. skidoo should drop them as a dealer

Went to get a SXS ant the salesman doesn't know anything about the product that they were selling…read moreand said" if you go to youtube it will show you everything about it." they wont even work with you on price because they are starving too! Cant understand how they are still in business if they are starving. Now I understand the 2 star rating!! I have been a customer in the past buying 2 sleds and a 4 wheeler from them, so much for loyalty.

I've been a customer here for years without any major issues, which honestly makes this year's…read moreexperience even more disappointing. Back in the spring, it was already a struggle just to get someone to return a call. I gave them the benefit of the doubt--this is a busy time of year for motorcycle shops--but that should've been my first warning sign. When I finally brought my bike in for a routine inspection, oil change, and tune-up, the service went from mildly frustrating to completely unacceptable. Communication was practically nonexistent. Getting a simple status update felt like pulling teeth--calls went unanswered, and when I did get through, I was given vague or noncommittal answers. The worst part? The cost. I was given a quote, reviewed it, and approved the work based on that number. Two weeks later--after zero proactive updates--I went to pick up my bike and was handed a bill that was double the quoted price. Not slightly higher. Not due to a quick phone call to explain additional issues. Double. And at no point did anyone contact me to explain, get approval, or even give a heads-up that costs were increasing. That's not just poor customer service--that's a complete breakdown of basic business practices and trust. It's incredibly frustrating to see a shop that used to be reliable drop the ball so hard on communication, transparency, and accountability. Between the lack of responsiveness and the surprise charges, this experience has been enough to make me seriously reconsider ever coming back.

Absolutely the best service. This is my 6 th Ducati and I found gold in this dealership. Special…read moreshout out to Andrew, Alex and Steve for taking care of me during this purchase. I drove 4 hours to buy my Diavel V4 and would do it again. Look at the reviews. When you're going to spend this much money, spend it at a place that will take care of you.Cyclewise is that place! Thank you

Awful. Charged for work not done. There's a reason Polaris wants nothing to do with them anymore.read more

Thank You Rob. We had the best time renting side by sides. One of the machines was like brand new…read more Nine of us in total went and he was more than accommodating for us. Thanks again Rob we had a blast.

I am editing my review to be more favorable after giving them another chance. I bought 2 new…read moremachines there and the first purchase was fine the second time was very good. I also had a service issue with one machine and the service folks were able to get me in quickly and address the issue under warranty at no cost to me. Giving credit for improvement where it is due.

Outstanding service. We broke down on the road and service department did everything they could to…read moreget back on the road quickly. Two thumbs up.

All I know is that service has always been great for me. They stayed after closing to fix a tire…read morefor my bike so I could ride the next day. No extra charge. I've found that their prices are within 10% of thee best internet prices on tires and helmets. This is an old style shop with old fashioned service. Don't expect glitter or emails or texts. And expect to talk with knowledgeable people who give the news straight without a lot of BS

These guys are great. Quick, great customer service, knowledgeable, responsive, and good value…read more Would recommend them to anyone. They look after both our boats and will be looking after our jet ski.

Highly recommend. These guys really know fat bikes and mountain bikes, and everything you could…read morepossibly need to know about them. Always have the right parts and accessories. Really great local business that's been delivering for the upper Valley for years. Reasonable prices and always willing to explain, what needs doing and why. They take the time to understand what you're looking for. Can't go wrong with Mason's.

During our trip to New England last fall we stopped in lots of bike shops. B is a mountain biker,…read moreso he likes to check out the shops and see if there's anything interesting. Mason Racing was a nice little shop. It's small, but has all of the basics and then some that you would need for biking. The staff was friendly and attentive. There were two guys working in the shop and they talked to us about where we were visiting from, B's bike, and the local trails he should check out if he got a chance to ride in the area. They both seemed extremely knowledgeable and interested, and they were very friendly. There was also an absolutely beautiful view from the shop. I'm not really a biker, but I definitely enjoyed stopping at this shop just for the view. If you're in the area and need something for your bike, you can likely find it at Mason Racing. If not, I'm sure the staff could point you in the right direction.