This placed helped me when on the road recently and I can't say enough about the service and timely…read morerepair. I was traveling from Utah with my van and camper when both my axel and hitch had issues. I quickly looked for the nearest place for help at 4pm and found the sports center. I pulled in at 4:30 and Lev and another guy said the would stay late and fix my camper. They worked until just after six and it was great. They were so nice and helpful that I shared my homemade toorshie with them. If you ever have a problem in this area be sure to stop. My dog "Bowser" even got a treat! Thank you again Lev.

The camper is just what we were looking for. The problem we have is with the salesman. He told us…read morethings were fixed that we're not. The black water and grey water release valves leak. We were told they replaced them. We are very unhappy about that.

Original review: 3-Star Review (Two-Lens Version)…read moreWe worked with Mainline Overland on several upgrades for our 2014 Sportsmobile Sprinter. Our initial meeting with Tom Henwood was friendly and productive, and we agreed on about $9,000 in parts and improvements with about $2000.00 in labor. From the shop's perspective, some of what followed likely reflects the realities of sourcing specialty overland equipment. Several of the parts took longer than expected to arrive, and the timeline gradually moved from a promised-for January completion to an installation in March and final pickup in early April. From the customer side, the challenge was the shifting expectations and communication. The dates kept changing as parts were delayed, and it was sometimes difficult to get a clear sense of what was actually happening behind the scenes. I eventually asked that expectations simply be managed conservatively and transparently. Most of the work appears solid, but we did run into one frustrating issue: the bike rack recommended and purchased by Overland turned out not to be compatible with the new rear storage box installation. One reason we sought out a specialty shop was to help sort out exactly those kinds of compatibility questions. They refunded the cost of the bike rack. My takeaway: Mainline Overland clearly works with complex builds and specialized equipment. Customers who already know their gear and can stay closely involved in the technical details will probably do well here. If you are relying heavily on the shop to guide decisions and timelines, it is worth asking very detailed questions up front about compatibility and scheduling. I'm hoping the system performs well over the summer and will happily update the review once we've put some miles on it. Update - July 2026 After I posted the review above, Peter Henwood, President of Mainline Overland, called me personally and asked if I would consider removing the review and giving the company an opportunity to make things right. Specifically, he offered to replace one of the rear storage boxes with an equivalent model that would accommodate the bike rack, at no cost to me. He sounded sincere. Because I still had several months before a planned two-month trip, I agreed to give them that opportunity. I explained my timeline, and he thanked me for the second chance and said he would be in touch. That phone call was the last communication I received. After using the equipment on our trip, I can say that the storage boxes themselves performed well and the bug screen has been an excellent addition. On the other hand, one installation detail was never completed correctly--the original upholstery on the sliding door was not tucked back into place and has remained loose and flaps during use. Looking back, I believe my original three-star review was fair. I recognized the quality of much of the work while expressing concerns about communication, scheduling, and follow-through. Unfortunately, my experience after that review only reinforced those concerns. As President Reagan famously said, "Trust, but verify."

On 1/9/26 I put $9000 down on a new Grandby and was told there was a 10-12 week lead time. With…read moremany calls made to them they still can't give me an exact date for delivery! Here it is 6/3/26 and no camper! I had to cancel two trip already and it's looking like I'll have to cancel my trip to The Big Thing at the XO ranch this July. Very disappointing! I finally reached out to FWC main office in Woodland CA and am waiting on a response and resolution to this issue!

I bought an LS tractor from The Tractor Place of New Hampshire in November of 2023. A few months…read morelater, in February 2024, I needed warranty service and it took several attempts to reach Ed before I finally got a response; and then an additional two weeks before he acted on it - and this is after having paid extra for their 'customer hotline' service when we bought the tractor. Waste of money. A little over a year later, my now 18 month old tractor needed service again. Same problem - no response from Ed until I made my 3rd attempt and asked if he was purposely ignoring me. I got a response and promises to get me info on what parts to order since attachments only have a year warranty. Three weeks later I haven't gotten any further info from him, but did find another LS dealer who helped me resolve the problem. I'd now give LS tractors about three stars out of five and the Tractor Place of New Hampshire a solid one star.

I have always had Kubota but stopped by and met Ed. he was knowledgeable and a great help informing…read moreme about LS. I bought the Tractor a week later and in the 3.5 years i have had been using it. I have yet to find a task this tractor can't handle. I stopped by to get a replacement key and saw the new offerings from LS and will be buying a new one when the get them back in stock. Ed is a great person and made the buying experience easy and I will staying with LS from now on....

Deke was great to work with! He took all my request and showed me a variety of trailers, pointed…read moreout good and bad on each trailer. Purchase was super easy! When it came to picking up the trailer, he pointed every feature out, made sure it was safely hooked up to my pick up! Highly recommend!

Had a trailer hitch installed this weekend. Super professional and very nice. Appointment was easy…read moreto schedule, installation was less expensive than other local places, and they completed the job earlier than they estimated. I couldn't ask for more.

I needed a new cover for my truck bed They professionally…read moreinstalled it in under 1/2 hour. The quality is excellent and the price was reasonable

I went by this location of UHaul today. Dani Boisvert and Xavier Fontaine were terrific! Their…read morecustomer service was outstanding.

If you want to be treated like an idiot, this is a great place to go. Waited by the door as I did…read morenot have a mask, was looked at, but not acknowledged by the employees (who were assisting other customers). Proceeded to walk into the store after not being greeted. After minutes, was finally acknowledged and berated about not having a mask. I would happily have worn one (why I waited at the door initially) or been happy to be served outside as I was picking up an already paid for part. Instead I got an earful about how I ought to know better by a man that wasn't wearing his mask properly. Meanwhile another employee walks by with no mask on and not a word was said to him. I have had nothing but great experiences all around with the Milford branch, but will strongly encourage away from this one. As a business owner, I would never treat a client in that manner, particularly without instigation. There were many polite ways to deal with the situation (that I was trying to avoid in the first place), certainly badgering a customer, lying about it afterward, and hypocritical application of the standard were not the right way to go about it.

Charged big bucks and postage and it was the wrong piece. Didn't want to take it back.read more