I needed help finding the right machine and I needed help operating it. I'm not familiar with…read morethese big, commercial copy machines. I had 2 large files of medical records to copy for a court case. It was over 200 pages and a few were double-sided. The employee that was there was incredibly rude when I asked for help. . Unbelievably rude. Her tone of voice was scathing. She said things to me that are unacceptable to say to a patron of one's business. "Just use your brain" and "This is 2026 and you've never seen a copy machine before?". There was more, but I think this gives you an idea. Use an extremely sarcastic tone of voice when you read those quotes. I can't remember being treated like that in a place of business ever.

Shout out to Jason for being consistent in quality! He's done a number of photo print outs for me…read morein the past and the scrapbook photos he edited were awesome as usual.

I wrote a review on Mass Factor Media the other day but couldn't figure out how to upload photos…read more Alas~here are the accompanying photos. Mark of MFM is great to work with, detail oriented, and I trusted him implicitly with my car.

Mark was very gracious to help me out with a small project. He is genuinely a great guy which goes…read morea long way in choosing the right people for a job. I will definitely be coming back for any future graphic needs

I am a small business owner and I needed some new business forms and cards printed out so I got…read morereferred from another business owner to Big City Prints. I called and Karen answed the phone and was very helpful. She invited me down to the store to meet with her so I drove over. Karen was so nice and helpful with my requests and showed me exactly what I was looking for. My expectations are very high and super custom so we exchanged emails a few times to zero in on the product I specifically needed. I also delt with Geoff via email and i felt very good having two different professionals from Big City Prints helping me. I went with super high quality 2sided business cards that are gold foil, thick and feel like there coated with sued. I couldn't be happier all because this business is all about making what YOU want!!!! So whatever your budget is give Big City Prints a call. But if it's for your own business dont cheat yourself, wait the extra few days, spend a little more money and get the super high quality cards. I will tell you there well worth it. Thanks again Karen & Geoff!!!!!!

I want to make this as clear and simple as possible, Karen and team are gems…read more I wanted to create a very specific style of business card. Knowing almost nothing about the industry, I decided to pay Karen a visit. From the get go, she treats me as an equal, never frustrated with my lack of knowledge. After exploring what felt like thousands of options, Karen was actually able to understand what I was going for and executed. She is so knowledgeable on paper quality and print options, it's almost impossible for me to ever go back to online services like Vista Print or Moo. I can't speak for the quality of Karen's other offerings, but if you're tired of having almost zero creative control over of your business cards, give Big City Prints a try. They're even mindful enough to push back on requests that will do harm to your overall vision, can't find that online! In our age of convenient massive online services, it's rare to find small businesses with the owner is working directly with you. To be honest, these experiences are on the pathway to extinction, here's your chance to experience one before it's too late.

These folks have the worst business practices I've seen. In fact, I wonder how they stay in…read morebusiness. The worst parts were their tardiness in communication (they take weeks to respond to email inquiries), their consistent billing errors; and the quality they delivered was totally sub-par. Do not spend your money here. Initially they were recommended by my designer who's worked with them before (but no longer does, after my experience with them). We had a business card order that needed to be ready by a certain date; I needed the cards for a conference. We had asked well ahead of time when they need the final design in order to have the cards shipped to me on time. They needed about a 4 or 5-day lead time. We submitted by the deadline, and I got the cards on time. That was the only thing that went right here. The quality of the cards delivered was well below par and no better than what I could have done in an hour or so with a Kinko's color printer for less. Their initial quote was $98. The overnight shipping (from Oakland to San Francisco) they charged me for $40 which I didn't authorize, and I had communicated to my designer (although I don't know if that reached Golden Gate Litho) that I would have picked them up myself. Initially they agreed with us that the quality was unacceptable, but they offered no apology or explanation. They did offer to reprint a similar order for free, or one with a more high quality print technology for a discounted price. We didn't move on this for about 2 months, pending some redesign of the card. All of a sudden they demanded payment, for a higher price than originally quoted, and the offer they extended to us for a free reprint had evaporated. I told them I wanted a free reprint and would order a bigger order with them, but if they insisted on payment that I'd go elsewhere. Eventually they agreed to a 50% discount, but the numbers never worked out. My inquiries and requests for a detailed accounting based on the initial quote were never replied to, and I only got emails like "amount such-and-such is unpaid and this needs to be resolved." No way to run a business. I've been very happy with www.greenerprinter.com that we eventually used. Not only were they cheaper, they turned around quickly, quality was good, they're environmentally friendly in the products they use, and I never needed to get involved.

I run a local business called Auto Glass Express and started using this print shop based on…read morerecommendations I got from other local business owners in my networking group. I had previously only ordered from online companies, thinking that I would get the best deal if I ordered online. The first job I did with them was a reprint of our carbonless invoices, which they quoted at a significantly lower rate than what I had ordered online. Little did I know that the quote actually included a complete redesign of our invoice (with my permission), which I had previously designed in Word and saved as PDF. They took the invoice I sent them and made it much more professional looking, while still maintaining our "look" and logo. They delivered for free, and really spent far more time with me overall than I thought profitable for a relatively small job. Service on subsequent jobs has been the same. When I went to them for a quote on what it would cost to get a wrap on our new work van, Scott at Golden Gate made some really useful suggestions, including the idea to add a "QR code" to the vehicle, our print media, etc. This is relatively new technology in the US, but it seems smart to get out ahead of a marketing tool that is already widespread in Europe and Japan. I realized that I'm getting a lot more than a printing service out of these guys. I don't know what most people go to a print shop for, but if you're coming to them as a business owner, they have a much more comprehensive package of offerings than any other print shop I've dealt with before. To sum it up: they're local, they've got good rates, they're union, they're green, and all the people I've dealt with (Scott, Don, Amy) have been great. I highly recommend them!

Blue Arris is a very professional marketing agency that provided a great marketing campaign and ran…read moresocial media ads for my startup clothing business. They made the whole process much more efficient to my team. Thanks to their job, my business is blooming more than i expected. They helped get our ideas out to our customers and it saved our brand from failing. I'm glad to have found them and i'll hire them again soon!

I had the best, easy and fast experience with Fast Imaging, I just had to leave a review as soon as…read moreI picked up my order. I set my heart out on this creative galentines day project to order custom stickers for my bestfriends. I had about 35 sheets and hundreds of designs (and I'm so low tech so I wasn't sure about the quality or the photos I was using or anything. As soon as I contacted the store after searching yelp, I spoke to Mandeep and this woman is so sweet, so professional and courteous. She took her time to walk through my vision. I thought something like this would take atleast a week to get and she turned it around in 1 day!! I came in the day before to make sure the sizing was correct because each sticker was different and she even waited for me after the store closed while I went to pick up my son from school first. They've made a forever customer out of me. Good vibes, attention to detail, clear communication and executed!!! I'm so excited to gift these to my friends

What a fantastic find! I searched for a place to have printed a book of testimonials with color…read morephotos in a "perfect" bound book. Found nothing in San Francisco that could do it. How could that be? After a few referrals, I was lucky enough to call Fast Imaging Center, who did the job in one day and the result is, well, perfect! And for a reasonable price too. Thank you Mandeep, I am looking forward to having you work on my next printing project.

We use Landmark Grafix for all of our signage and displays at 1951 Coffee Company. If you have…read morevisited our location in Berkeley you will see we literally have graphics from the sidewalk to the doors, floors, and all around the walls. Not only did Landmark do a great job, but they made our design choices possible when other companies said it wasn't possible or limited the color and location options. They have been one of the best brand partners we have had over the last 8 years. Many of their graphics in our space are still the original decals and show no wear or tear at all.

The Oakland LGBTQ Community Center have been working with Landmark Grafix for many years and have…read morereceived nothing less than exceptional service. John and his team takes the time to get to know their clients needs and do what's necessary to accommodate them as much as possible. I recommend Landmark Grafix to anyone who's looking for professional service with great care.

Hyde Printing went above and beyond to ensure my business cards came out looking beautiful and easy…read moreto read. Their customer service is wonderful and looking forward to continuing to select them as my local go to for printing! : )

I needed some fliers and award certificates printed for a company event so I reached out to Hyde…read more I'm always looking to support our local businesses. The entire staff was so helpful and I worked with Patrick on what my print needs were and I was blown away by the quality of work. I had 50 cardstock fliers and 9 award certificates created and they were perfect! The turnaround time for my print job was about 2 days. Also, please note that they are open on Fridays, but their Yelp page says they're closed.