At first I was would have left 5 stars. Customer service prior was great and even tho I couldn't afford their hefty party packages I was still able to get tickets off of Groupon per an employees recommendation. Apon arrival we checked in and signed our waivers. We had to purchase socks and at 4.99 a pair - this feels like a cash grab.. I digress. It was after lunch and we were all hungry so we ordered two pizzas. Now for $25 a pizza I'm expecting a decent sized pizza and with quality toppings etc. unfortunately our pizzas came out burnt and were very small for$25.. the staff also gave us grief about ordering another pizza because " we already had two why do we need another" words from staff. Unfortunately this really bummed me out considering we are here for my sons birthday!! I let this go in the moment because the place was staffed with just teenagers and all of them had attitudes so I wasn't going to complain to them when I doubt I would have gotten any real help. This location itself doesn't have that many attractions like the website shows the other locations having more options like slides etc. the foam in the pits were old looking and lots were torn into making it seem a bit more dirtier.. some of the courses had broken parts that didn't work exactly how it should have. Over all for my sons birthday party being held here in still super disappointed in the treatment from staff and the lack of care for the equipment there. I don't think we would recommend this place .. read more

Gravity Extreme Zone - Pizza .. - Trampoline Parks Near Me - Chandler, Arizona

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I went here when it was Gravity but it seems like Rush has since bought it out. Rush has done a lot of things to the place and it is much better than Gravity was. The main staples are still there - rock climbing wall, dodgeball court, jousting, basketball, gymnastic bounce/pit, and main trampoline area. The tall towers, harnessed trampoline, gravity wall, skywalk and miscellaneous arcades remain as well. But they've added a massive amount of climbing areas, general seating, and party rooms. The kid/toddler play area is pretty massive in itself - about as big as other places' main areas. But they'll they have a massive four level main climbing area. Truly massive. They also added an obstacle course that is pretty big and nice. The party rooms look very nice as well (previously you'd just have a table on the side). Here on a Sunday and they have the NFL games on for the parents. Lol. The bad. The bathrooms are crap. Either missing doors, without TP, or without paper towels. Floors are a bit dirty looking -could use a buffing clean. As for price, get the Groupon! Do not pay full price you schmucks. We literally bought ours while at the desk. read more

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Having 6 grandkids out of school for the HOT summer, it's imperitive to find indoor, air conditioned activities that they can burn off some of their energy instead of just watching TV and this place is THE PLACE. Very large, clean facility with plenty of activities fir all ages; trampolines, rock climbing wall, ninja course, small kids play area, various climbing challenge and one of the best indoor park/climbing/play areas around! Additionally, the staff (especially Madison) is extremely friendly and very helpful - Madison even brought out a prize wheel for the kids to spin. Plenty of comfortable seats for the adults while they are hanging out along with tables and chairs outside of their snackbar (which has plenty of options for snack or lunch). This place is a definitely Home Run for moms (and grandparents) to take kids of all ages for 3-4 hours or even all day! read more

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It is now Rush Extreme and it has gone down hill fast. The kids called it a dump and I feel that that was being too generous. There was no music on and the a/c didn't seem on. The kids were absolutely melting and it was miserable for the parents to sit while they played. There was no one at the front counter even after ringing their bell multiple times, the few people waiting in line started joking about it because the wait was so ridiculous. They are sticklers about the socks being rush socks but also require close toed shoes for the rock wall. It costs extra for the sky walk and there aren't even enough workers to run the attractions. Got a Groupon for 3 hours, but the kids weee bored and overheated after 30 minutes. We will not return for any reason. read more

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3.5/5 My daughter and her friend had a good time here at Rush Extreme. There are so many different Subdivisions of activities here such as rock climbing, multiple trampoline areas, a luge-like drop slide, an obstacle course, and bungee jumping. Unfortunately a few of the attractions were off limits to my kiddo due to height and weight restrictions but she was able to do most of what she wanted to do. While she is the biggest fan of jumping and tumbling, the more "extreme" activities such as the rock climbing and drop slide didn't appeal to her. She spent most of her time at the obstacle course and trampoline areas. The place itself looks in older shape as some of the attractions have a worn look to them. You wouldn't exactly call it Xanadu but it wasn't that big of a deal and everything was in good working condition. Some of the tables and chairs could use a little more cleaning too. We came an hour after opening and it looked like no one had wiped down any of the eating surfaces prior to opening for the day. Perhaps a Tom Sawyer-like person was needed here to convince some staff members to clean up the place by using reverse psychology. Another annoying thing is that not all of the attractions have staff stationed at them so if your kid wants to do one of them you have to hunt someone down sometimes. Also note that anyone participating in any of the activities must have Rush Extreme branded socks ($4.99). I had brought in some other grip socks from another trampoline park and I was told I had to had their own grip socks which didn't look that much different from the ones I bought at the other trampoline park. read more

Took the kids here for the first time today and don't think we'll be back. This place is huge with a lot of things for the kids so there is potential but the place is dirty! They need to replace their foam pits! They all look filthy and falling apart and their obstacle courses are pretty deep and some have ball pits but not even enough ball pits so if some kid decides to jump off they could really get hurt. All their chairs around the area need some cleaning too. They have rock climbing area and none of the workers were there? I only saw staff (kids) basically working the floor managing the bungee jump area and the other area next to it where you hold on and it's a big slide up. Their bathrooms stall locks don't even work properly. Luckily it wasn't that busy when we went since we went during the day but yea not a fan. read more

We've been here a few times since it's close to our home and they usually have a Groupon. It's not usually too packed with people which is a good thing. My main issue is there's not enough employees working the floor. All the areas that required a staff to operate the area for kids to play were non existent. We always had to search the place for someone to come. There's also not always someone at the food area as well. Besides that, kids have fun in other areas. read more

The girl in the front was really rude when we came in. We upgraded so we could do 3 hours. At 2 hours and 15 min she came up to my son and said his band color was called and he needs to leave. We still had another 45 min. We had to show our receipt that she gave us. She was really rude about it and said some swear words about my friend that another customer heard. The place was dirty, employees looked unhappy. We used to love this place. Other families told me they try to scam you out of the 3 hours and give you the wrong band color read more

Giving a 3 just because the cleanliness level here is not great at all sticky surfaces everywhere looks like it hasn't been cleaned in a long time from the play structures to the bathroom, trash littered randomly everywhere It is a super fun indoor playground and rate it 5stars in all that it has to offer for kids it has soooo much potential to be amazing if they can actually get a cleaning crew in here you can tell it wasn't even cleaned up from the weekend trash littered all over the party rooms, definitely seems like they have a staffing problem too. Also heads up a bunch of arcade games everywhere but no ATM or way to get tokens with card have to physically bring cash and quarters if want to use them. read more

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It's now rush fun park and we had a great time. We brought our grandkids from ages 2-11 and they all loved it. They each had their favorites. Elani helped us at lots of the activities and the skywalk and was amazing! read more

A birthday party MUST!!!! I went back & forth on doing a home party and decided to go with the Rush. BEST decision!!! We celebrated my daughter's 4 birthday here and it was amazing. We did a veterinarian theme. The party room is perfect & pre-decorated!! Our party host was the best of the best! She helped by making sure all guest got checked in & that food came out on time. She also helped with things I forgot! (Candles, lighters, etc) Kids were entertained the entire time! It was nice having a party room so they could come check in every now and then. I did a lot of pricing around and Rush was by far the best deal! I can't wait to book another party here!! read more

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Waiting for 45 + minutes for food. Everyone's stuff is either cold or burned. 5.75 for fountain drink (you read that right) whose fountain doesn't work! Nothing like hungry 7 year olds to ruin your day. Employees could care less. read more

Was a great experience!! I came with my nephew and boyfriend and they both had a great time. The girl in the front desk I believe her name was Elany was very kind and helpful 10/10! Would come again read more

Gravity Extreme Zone - My nephew in ball pit - Trampoline Parks Near Me - Chandler, Arizona

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I decided to take the children that I nanny here because their grandma found a Groupon for them. The place itself is a lot of fun - trampolines, play structures, obstacle courses, and attractions such as rock climbing. However, I am extremely disappointed in the staff. There was one male worker in particular that was just awful. I didn't catch his name but he had shaggy brunette hair and his ears pierced. Looked to be around 16-18 ish. My 6 year old girl wanted to do the rock climbing and we asked him if it was available for her to do (since he was sitting at the base of the wall). He mumbled that she needed shoes and then immediately went on his phone. Then when we came back after she had her shoes on - he handed her the harness to put on herself! Absolutely horrible. I handed it back to him and proceeded to say really? He then put it on her and once she was done with the rock wall, he stood there and expected us to unclip her ourselves. I'm sorry but I must've missed the part in which the parents/ guardians should be trained already on how to safely operate and prepare a child for a rock climbing wall?!?! Honestly, all of the workers look annoyed and angry if you ask them to use one of the attractions, even though they are on a "rotating basis" and you must ask an employee to help you in order to use them. I think these employees need a good lesson on customer service, especially in an environment geared around children and safety. read more

Only came because it was on PoGo. This place was super dirty. The floors were covered in dirt. They also tell you you have to buy their socks, but once inside half the kids were in regular socks. It's bigger than uptown jungle but we much prefer uptown. read more

Gravity Extreme Zone - Trampoline area - Trampoline Parks Near Me - Chandler, Arizona

We already have grip socks to use. However, they refuse to allow you to use your own grip socks... They REQUIRE that you purchase their "brand" of grip socks... And they claim that you have to do that because of insurance purposes. The staff is rude, inconsiderate, and unhelpful. There was literally no other group for people there and staff still was unhelpful. Climbing wall was shut down. They wouldn't allow us to upgrade for the sky course. They have more spectator chairs to sit in taking up more space than they actually have for trampoline or other activities. I will never be returning. read more

This place is GHETTO!!! I just left after 40 mins. I had a Groupon like most people but it's not worth it let me tell you why. There is no saftey protocol. It's a kid friendly zone that should be supervised be workers, but it was out of control. I had multiple teen hit/ run into me, and jump on my square on the main trampoline area to play tag. There are no workers patrolling the area for saftey. It is also very dirty. There is food, crumbs, used bandaids and trash scattered throughout all the trampoline areas. They also allow children to take out the foam from the pit and hang out in it. You are not able to jump in it when there +8 kids/teen hanging in the pit. I tried to talk to someone about how it's unsafe but there were 3 workers total and I couldn't find one before I left... Sky zone would NEVER!!! Spend the extra $10 and go elsewhere. I'm genuinely upset and disgusted about that experience. read more

It's almost done. They were building the climbing structure while we were there. The place is huge. It has a lot to offer. The toddler area is done and very nice. I don't like that places started making you buy non slip socks specifically from them. My kid had on urban air socks and had to buy the exact same pair of socks but they say gravity rush on them. Money grab. But it's clean and priced fairly. We will be back for sure. read more

Andrew was amazing!!! I also loved the front desks girlies. I felt so welcome and at home. I had the best time ever and I highly recommend this place thank you again!!! read more

This place is disgusting. Management is rude. Employees are rude. 3 out of the 5 things to do here are "not working". The trampolines and equipment are literally falling apart. We were the first guests to arrive this morning, so I was very confused walking in to see dirty tables, pizza on the floor, crumbs on the trampolines, and trash laying around everywhere. I am glad we had free passes gifted (if that's what you want to call it) to us. I would have been very disappointed if I spent money to be here. It is evident that the owners of this establishment could care less about their business. read more

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Great staff and very nice. Awesome place to come play around. Do recommend. Amazing trampolines and activties

This facility is extremely dirty. There's trash all over, the area where you sit and eat or wait looks like it's never been mopped, there is balls in all places they shouldn't be, foam ripped up all over. The employees are far more concerned about Halloween decor than cleaning up anything. We absolutely won't be back. read more

The husband and I went on a date here (yes, we are like large children... ha). We both thought it was really fun! They had plenty of trampolines and it was spacious enough for us to enjoy and not get in the way of a million children. We used a Groupon, so it was a really good price as well. Would go again! read more

This summer was a blur and with various camps being offered during the downtime we were looking for something new... JACKPOT!!! This was the spot to come and chill on a hot summer day and most importantly, they offer day camps for those ones when u need to drop off. The staff is friendly whether your there for just a few hours (day trip) or for the camp. The kids enjoyed all the activities they had to offer with the walls, slides, trampolines and in camp stuff from tie-die shirts, and other arts and crafts and STEM stuff. At first, I thought they may get bored, but I was so wrong... when I came for pick up, they were like, "15 more mins please". This coming after being there for over 8 hours. The Camp offers some great games, unique fun with a twist in a private room enclosed in glass so they can still see everything around them. It's awesome as they get the opportunity to interact with other kids from other camps that are coming for day trips. Can't say much more about the staff except for being great as they did everything to really make the kids feel like part of the family in group activities and fun. The cost for a single camper is $50 and included lunch with drop off times as early as 8 am and pick up as late as 5:30pm. I'm hoping they are available with the same thing for Fall, Winter & Spring Break. If your looking for an option to let your kids hang out come join the party. Oh yeah, they also host birthday parties (but of course) and you really can't go wrong with the food they offer. We thought we would only do it for two or three days it turned into almost 2 weeks and they enjoyed every bit of!! read more

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It's still fun for the kids! I don't think it's managed well. They need a more mature person to manage these young kids running it.. it used to be run. Well it's just gone downhill. They need to maintain the bathrooms the toilet paper tidy up, wipe up tables, these young kids don't know how to manage. Food isn't the best quality and it's really expensive.. I received burnt chicken fingers and fries. I know they're understaffed, so like a lot of places that's a big part of the problem, but managerial experience is definitely needs to improve. read more

I wish I could leave more stars. But they have a bunch of things closed up because of a private event and so therefor they are closing at 1:30 today rather than their normal hours. The place looks like a good time and the girl up front was really nice to us. Other employees smiled at us as well. They have a diversity of trampolines, wall clamoring and different machine games. They offer a little pizza place with a couple other treats. I will have to come back another time and enjoy the place a little better. I wanted to do the 3 hours experience and we only getting to do 45 minutes today. read more

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I came back here after many years. I used to go here with my friend a lot, and it wasn't the greatest trampoline park, but it was still fun enough and I would normally recommend it. I come back and it looks like they added a lot of stuff. It's also more expensive, so it's probably improved, right? Wrong. Trash in the foam pits, a ton, and I mean a ton of balls from the ball pits were in the foam pits. Barely any of the foam cubes were cubes anymore. $34 is an absolutely outrageous price for something I could do much better for $8 at Elevate. $34. Like, what???? All of the arcade games are beaten up and look like they were bought on Facebook or something. There were no dodgeballs in the dodgeball area, which was really disappointing. That deserves money back, but I signed a waver, so that idea is out the window. I'm not saying I'm young enough to care about this in particular, but the kiddy park was clearly falling apart. There was only one employee at the front desk. There used to be more employees when this place had less. I didn't even bother going to check the food prices because if the quality of the food reflected the quality of the park I would've thrown up. It's soul crushing. I'm disappointed. Don't bother coming here. You'll want your money back but will have signed a waiver. read more

We discovered Rush Xtreme from our Pogo Passes, and I'm so glad we did! They just added a huge jungle gym/toddler play area, so it has something for all ages! My kids are obsessed with all of their different activities, but their favorite is the slide that pulls them all the way up to the top. We could easily spend all day here. (And the concession stand food is delish! Get the pizza. ) read more

We had my granddaughters birthday party there on 1/18/25. Our host was horrible. He kept on arguing and talking back to me until I finally got the manager involved. I can't believe this place allows their employees to be so rude. They are severely understaffed. one person runs the concession stand and it took and hour to get our food out. There are games which only take quarters and there is a quarter machine but no ATM...somebody did not think this through. I was also overcharged but getting a hold of someone on the phone is impossible. With the number of similar places nearby, I would strongly recommend going somewhere else. read more

This place was great fun!! The staff was so so kind and helpful (sadly they were understaffed). It's under a new name Xtreme Rush and that it was! They were still building more on to it and will be exciting when done. The Skywalk was really amazing, but of course was an additional cost--$7 (not happy)! My only 'dislike' is that our kids brought they're own 'gripper' socks from another place and they weren't allowed to do certain things unless we purchased THEIR socks, so for another $5 you had to buy their socks that worked exactly like the ones we brought with us but the only difference theirs had their name one it....I thought that was petty and a rip off!!! read more

Gravity Extreme Zone - Working the Skywalk! - Trampoline Parks Near Me - Chandler, Arizona

This place is actually really fun! It's the perfect place to get the kids off the video games and doing something active. It's even fun for adults who like to be active and/or find a physical challenge to be exciting! It's a huge place with lots of space for kids to run rampant and tire themselves out. The have junk food, a few arcade games, table games and relaxing massage chairs. Don't let The rock wall mislead you! It's much harder than it looks but if you reach the top, it's so rewarding! The last time I went, I took my 2 boys, 17and 8, on a weekday during the summer and we had the whole place to ourselves for a good 3 hours! We had a blast and the staff was super nice and friendly. We even all dad the cha cha slide together! I usually go on Groupon for tickets for a discount. Don't forget your grip socks. read more

This place is an awesome! It's great for kids with so much to do but I'm in my 30s and had a blast! The skywalk thing is intimidating but super fun, highly recommended. The stuff will walk you through everything read more

This place has a lot of attractions and is fun, but really needs to be cleaned and taken care of. It's filthy in here. Thick dust and trash everywhere. read more

Just went to Gravity Extreme Zone today for the first time and what a cool place! I brought my 5 and 7 years old boys and they loved it! Lots of trampolines, things to climb and, their favorite - two foam pits! We stayed for a couple hours and they are thoroughly wiped out and happy. Also, all the staff were kind and friendly and we especially appreciated the manager, Ian. He helped us several times during our visit and was a pleasure to work with. If you haven't been, I highly recommend for the family! read more

This was fun! I'm a 26 year old and my BF and I went and were for sure surrounded by 10 year olds- but still fun. The cubes were a little dusty but what're you gonna do. It's built more for kids for sure but it's cheap enough that if you just want to jump on the trampolines you're fine. Understaffed but really nice staff! read more

This place looks brand new! Very spacious inside. You can book parties here. This place is better then jump street. Bought a Groupon for my brothers & cousins. When we came on the street it looked like an office building on the outside but when you went inside it was huge. I'm surprised it wasn't that loud. No yelling or screaming really. Wished there was better ac inside cause it was a bit warm in there. So we walked in and the first thing they tell you to do is sign a waiver so you make an account, put everyone's name under the account & sign the waiver. Wasn't a big line and there were 4 computers. After that we went to the front desk and they found out waivers plus she found my Groupon! I'm surprised cause I always have to show my Groupon code but they found it electronically. Also if you have grip socks bring them you will save $2.50. If not you can buy them here. So they have dodge ball, regular trampolines to jump, basketball trampoline, foam pit, bungees, rock wall, skywalk, stairway to heaven, leap of faith, drop slide & vr. The rock wall you use their shoes that they provide but I suggest you use your socks cause the socks they give you are to thick for the shoes. Also the skywalk goes around the whole building basically. Also I recommend gloves for this because you might get blisters. Also they have food here to buy. read more

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Our twin Granddaughters had their 10th birthday party here and everyone loved it! Great place for kids, food was good and the service was excellent! Madison was great!! Very organized and super friendly! Thanks for making Abby and Crissy's birthday extra special!! read more

Have a upcoming party booked for my son I called because I saw the ad online for a bday party of 20 kids for like $498 they told me that's an old ad from previous owner the party host told me they were having a sale that they can discount it however the manager only did but not to the price she game me I've been calling all week and all last week to have the party paid for there service is horrible I can't get a hold of nobody they don't answer the phone never again if I didn't have everybody attending the party I would definitely cancel no questions asked save yourself a headache it's not fair when I'm pay almost $800 for a party update just spoke with Jason cook general manager she was extremely rude he just told me that I told him 5 times how many days it took him to get a hold of somebody he said do you want to pay for it or not I'm busy the line is out the door glad he spoke with me and not my husband learn how to speak to woman Mr . Manager he said it was fine if I left a horrible review he understands I asked to speak to higher up he said he is higher up they need a new manager asap he said the owners are out of the country sad to see people spending so much money on parties here just to be treated bad Update :::Got there for the party I see a sign that close and says it will be close at 4pm I ask to speak to the manager he tells me that it's been bought out for the afternoon that they been booked this event since February so basically I paid for I got there from 12:30-4pm when I paid unlimited til the park close he was super rude it's ridiculous I wonder do the owners have ver check these reviews he said there's nobody on top of him however the workers said there's another general manager like him they kept apologizing because he suggested this party package because the unlimited play I could've got the two hours for $500 if I would've known we were going to get kicked off a lot of parents dropped their kids off at 4pm we were standing with a lot of kids had to call the parents to let them know they said we thought it was unlimited til closing at 8 or 9 don't waste your money here like ever read more

Kids had a blast and so did the adults. Lots of opportunity to have fun with the kiddos. From rock climbing to arcade games to trampolines. There was even a section for the moms to get a nice massage using the massage chairs and comfy chairs for the dads to watch the game. 10/10 experience, highly recommend read more

We decided to book our daughter's 9th birthday party here back in August while there was a back to school special, if you booked your party in that month. We had her birthday this past Saturday and never again! When I first made the reservation there was no verbal confirmation to reassure us everything was good for our event. I had to call the week of and make sure everything was good. When we arrived we thought we were going to have a private room but ended up getting one long table for our group which was never conveyed to us or sufficient for the amount of people we had. Our guests were subject to sitting on the massage chairs 30 minutes into our party before the rope blocking our tables was actually removed. When approached by our "party host" I asked to speak with the manager to voice my concern over the table size and accommodations his name was Jason. When I advised of the problems I was having he was rude and condescending, basically yelling at me in front of my guests and other customers that it was my fault that I didn't book a more expensive party package and that's what I paid for. We had ordered some "specialty pizzas" as well as brought in some Costco pizza of our own which they charge $25 to do. When I asked for him if he could waive the fee or provide some kind of compensation he told me we were already getting a discounted rate and if we wanted anything extra that we needed to pay for it or he could just cancel my daughter's party altogether if I didn't like it!!! On another note....The pizzas we bought from there looked amazing at first glance, but were uncooked and doughey. The cheese unmelted and cold. Video games were about 30% out of order, bathrooms unmaintained and staff was not attentive until we complained. Overall, I gave 2 stars because my daughter and her friends had a great time and the facility was large and had a good selection of other snacks for purchase. But the manager could definitely learn some customer service skills, confirm reservations made in advance and speak to customers in a different tone/manner. It was really out of line and uncalled for in my opinion. read more

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