I'm not going to address the vitriol expressed toward VMG...but will relate my personal experience…read moreand that was positive. After I moved in, there were some minor issues that needed to be addressed. I contacted VMG and within hours I had a schedule for correcting the problem. The staff at VMG took care of this in a quick professional and businesslike manner, exactly what I would have expected. Additionally, they followed up with me to make sure that I was satisfied. On the move out, Jenny provided very specific details of what was required of me to get the deposit back.... this was specific to cleaning the apartment. This was not complicated, but I did have a couple of points that I wanted clarified. I contacted the VMG and I received the response from Jenny within the hour. I followed instructions, went through the final walkthrough with Lloyd and got my deposit back. Every time I had personal contact with them it was nothing but what I would have expected; quick response time and follow up. I would, and have recommended VMG to others. Short version: Very satisfied.

Their application process and requirements are ridiculous! I make more than 3 times the rent (their…read morerequirement is 2 times), have decent (not amazing) credit, and have outstanding rental references with a long history of renting but was denied due to my husband's credit. My husband is a stay-at-home dad so we had told them he wouldn't have income to show but were told anyone over 18 was required to apply. I thought it wouldn't be an issue since I have always covered the expenses and make more than enough but was told everyone has to pass the credit requirements if they live there so we were denied. I wonder what parents with 18 and 19 year old children who live with them do. Surely these teenagers won't have any credit or decent credit to show either. I guess those families are out of luck just like us! This was by far the worst experience I have had in our search (and I've dealt with a lot). The assistant I worked with wasn't friendly either even when I tried to be overly friendly. Stay away from any rental properties here if you can manage. I imagine they would be awful to work with while actually living there as well.

Just under 5 years ago I went to A to B property Management and asked them to take over my duplex…read moremanagement, because I had moved out of the area. Right from the first walk through I knew I made the right discission. I had two vacancies and they advertised the property and got me some very solid tenants. I have been able to be very hands off with the property knowing that A to B would get it handled for me. Over the years I have had several minor repairs as well as a refrigerator replacement. They are professional and follow up in a timely manner. I just recently sold and Diana was a rock star she went above and beyond assisting with anything I needed. She was excellent communicating with the tenants and the realtor. I would recommend them to any one needing property management in the San Jose area. My only issue was why I did not figure this out 15 years sooner.

I'm extremely disappointed with how this application process was handled. Before applying, we…read morespecifically called to make sure we understood the rental requirements because we did not want to waste our time or money applying for a property we would not qualify for. We were told by the woman who answered the phone that one person on the lease could qualify/co-sign for the other applicants. Based on that information, all three of us moved forward with the application, paid the required fees, had our credit checked, and even took the time to visit the property because we were told that was required. We were then denied because all applicants were required to individually meet the qualifications. That is the exact information we were trying to clarify BEFORE applying. Had we been given accurate information from the beginning, we would not have submitted the applications, paid the fees, taken the credit inquiries, or spent our time visiting the property. I understand that properties have qualification requirements, and I have no issue with a company enforcing them. My issue is being given information by an employee that directly influenced our decision to apply, only to later be denied based on a requirement that contradicted what we were told. This entire experience felt misleading and was completely avoidable with clear and accurate communication from the beginning.

Derrick and Emmelie are both amazing to work with! Both are very professional, driven, and…read moreresponsive. I highly recommend this company based on my experience with them.

From the owner: We expanded into a new office in San Jose and have added 10 new members to the team. We are now at…read more20 members and we are ready to serve you! Our high level of service has a proven track record of helping over 1000 property owners like yourself. Let us help you get the peace of mind to know that we have the systems in place to get you a great renter and to help you maintain your home for years to come.

Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.

Working with Patrick was such a wonderful experience. When we first started our home search, we…read morewere only casually looking, but Patrick treated us with the same care and attention as if we were ready to buy right away. He was always willing to meet us at any house we sent his way, no matter how last minute or uncertain we were about it. What really stood out was how much he listened--he took all of our concerns seriously and never made us feel rushed or pressured. Patrick's patience, kindness, and dedication made the process so much less stressful, and he went above and beyond to make sure we felt supported every step of the way. We are so grateful for everything he did for us and would wholeheartedly recommend Patrick to anyone searching for a home!

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

I'm writing this review because I truly wanted to express our immense gratitude and give you the…read morehighest possible praise, Gina. Honestly, it's not often you come across someone as dedicated and wonderful as you, and you've truly been an exceptional property manager for our family. From day one, you've gone above and beyond what we ever expected. We've been blown away by your constant availability - it felt like no matter what time we reached out, you were there, ready to help. And when issues did pop up, big or small, your ability to find quick and effective solutions was just incredible. It really made a huge difference to our peace of mind knowing you were always on top of things. Having rented in many places over the years, we've definitely seen it all - the good, the bad, and yes, even the ugly! But I can say without a doubt that you stand out as one of the very best people we've had the pleasure of working with. Your transparent communication, impressive efficiency, and unwavering fairness are qualities that are incredibly rare and so deeply appreciated. If anyone ever gets the chance to rent a property managed by you, we can't recommend you enough - they absolutely will not be disappointed. Our entire family is so tremendously appreciative of all your hard work and the genuine care you've shown us. We genuinely hope to continue being your tenants for a long, long time! Thank you again for everything, Gina. Your dedication to high customer service and your willingness to always go that extra mile truly make you a gem. With tons of gratitude- The Fernandez family

I've had the pleasure of working with Gina as my property manager since July 2024, and she has…read moretruly been exceptional. Without a doubt, she is the best property manager I've ever worked with. Gina is intelligent, knowledgeable, highly responsive, organized, detail-oriented, and always professional. What really stands out is her clear dedication--not only to her clients, but also to the properties she manages. It's evident in everything she does that she takes pride in her work and genuinely cares. Gina stepped in to manage my property midway through an active lease when my previous property manager could no longer continue. She made what could have been a stressful transition completely seamless. On top of that, she identified and resolved multiple issues that had been overlooked by the previous manager--things I wasn't even aware of. Gina handled every single one of them with care and expertise. It quickly became clear just how well-versed she is in California's complex and constantly evolving rental laws. Her attention to detail and thoroughness are truly unmatched. Throughout our time working together, Gina consistently went above and beyond. Her professionalism and reliability gave me so much peace of mind, and I honestly don't know how I would have managed being a landlord without her support. The only reason we're no longer working with her is that we needed the property back for personal use. But if we ever decide to rent it out again--or manage any other property--Gina will absolutely be our first call. She's outstanding in every way, and I couldn't recommend her more highly.

I've been working with North Door Property Management for management of my duplex and have had a…read morereally positive experience so far. Their team helped lease one of the units quickly with solid tenants, and they've been very organized when it comes to rent collection, communication, and handling day-to-day management issues. What I appreciate most is that they stay proactive and keep me updated without me having to constantly follow up. They've also coordinated several maintenance and improvement projects at the property and made the process much easier than I expected. The tenants seem happy, repairs get handled, and I feel like the property is being looked after properly.

Eli and North Door Property Management have impressed me at every turn -- both as a real estate…read morebuyer and as someone finding tenants for my property. I chose Eli precisely because I wanted a partner in my real estate journey, and he has repeatedly delivered on that promise. In every interaction, I can clearly see his attention to detail, deep expertise, and genuine care. What's more, Eli's communication is always clear and thoughtful, and his objective guidance has repeatedly helped me to make more informed decisions. I've always felt supported and in good hands. He and his team are wonderful to work with, and I'd wholeheartedly recommend them to anyone looking for a trusted long-term partner in real estate.

As a homeowner, I truly appreciate the outstanding service provided by the property management…read moreteam. They have taken excellent care of my unit, handling maintenance promptly, professionally, and with great attention to detail. It's reassuring to know my property is in such capable hands, and their dedication has given me real peace of mind. Especially when I moved out of the Bay Area amd pretty much handed off the property. I sincerely appreciate their hard work and commitment, and I highly recommend them to anyone looking for a reliable and trustworthy property management team. Marcus and April, thank you for all you do!

Excellent service! Thorough and efficient. Solved the problem and was very friendly. A++read more

Jody and I had recently been on a quest for a home for nine months, and I am so excited to say Jody…read morematerialized my dream home!!! I now reside in a home that far surpassed my initial expectations. As a first-time homebuyer, I was clueless about my budget and my preferred location. Jody's expertise shone through as she walked us through everything we wanted to know... and everything we needed to know, but could not possibly anticipate. Jody connected me with an experienced lender who secured me an incredible interest rate, far lower than a first-time home buyer could otherwise anticipate. Jody did all the legwork to find potential homes and to customize an itinerary for each weekend, and dutifully drove to the south county every weekend and even some weeknights to accommodate our schedule and needs. I often felt apologetic for having so many questions, for having so many past due revelations (revelations of information she had tried to impress upon me previously). Every time I told her how sorry I was for waffling and changing directions, she would laughingly wave my apologies away and tell me that "it's all part of the process." She told me the process must evolve on it's own time, as we move through the different steps, and come to realize certain truths. The entire process is fundamental in home buyer decision-making but there are lots of twists and turns along the way. Without Jody as our loyal sherpa, we likely would have fallen off a cliff at some point. Jody was always available, responded immediately and with sincere enthusiasm. I came to understand that Jody was not simply making a sale. The most important aspect to her was to find a well-built, well-maintained home that met all our essential needs and fell within our budget. Easier said than done! I just have to say, tackling home-buying in the Bay Area is not for the meek. As I witnessed Jody work her magic day by day, the word that kept coming to mind when discussing her aptitude and knowledge was "subject matter expert." In stark contrast to a shocking number of real estate agents I encountered in other contexts- let me just say that in the world of Bay Area real estate, I knew I would want to use a reputable agent and agency, such as Jody Rossi and Upswing. In my limited experience with sellers (who also acted as real estate agents, in some instances...) I was shocked to witness them struggling to answer simple questions, fundamental to real estate practice, such as knowing the percentage their HOA is funded, etc.. In some cases, sellers seemingly obscured the truth about damages, necessary repairs, and lied about other offers in hand, all in an attempt to make a quick sale. Jody has a knack for zeroing in on the minute details, digging through disclosures and pointing out exactly what the key issues are at hand and breaking everything down for us to understand. I tried to read through them myself and I went cross-eyed. I felt at ease knowing she was on the case, every time. She's amazing! Jody showed us properties that met every requirement we put forth, which was not easy within our budget. The ace in the hole was an amazing single-family home in Gilroy. I never imagined such a dream could come true. We submitted an offer on our first house and braced ourselves for the worst - but to our surprise, we got it! The reason we got it is that Jody knew precisely how to articulate an attractive counteroffer to secure the home. Her warm personality, clear communication and comprehensive experience and expertise were absolutely essential in tying all the necessary components together. Jody's professionalism and her extensive knowledge of the South Bay were instrumental in making the process seamless. From reviewing inspection reports and disclosures to navigating the overwhelming closing process, Jody's guidance was pivotal and extremely impressive. I am absolutely in love with my new home, thank you so much, Jody!!! It was a lot of fun driving around and seeing properties together each weekend, because aside from everything I have said above, Jody is a blast to hang out with. I recommend Jody Rossi to anyone who is looking to buy a home! :)

Tony Sum is superb. I highly recommend Tony Sum to anyone who needs to buy or purchase or sell a…read morehouse fast in the Downtown of San Jose, CA in the Silicone Valley. Tony Sum is a 5/5 Stars Realtor Professional. He is one of the best real estate agent I have hired in the San Jose Silicone Valley. He is a professional who has the legitimate experience in selling and purchasing houses. He has a great communicative personality and he is 100% the best real estate agent whom has helped me sell my house successfully. I loved it when Tony Sum helped me got a buyer really quick. He was able to sell my house above asking price less than two weeks. Thus, Tony Sum is a true realtor professional who have represented me well. Thank you for being the best San Jose Silicone Valley real estate agent to me.

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

This place is getting worse. No real person responds any phone calls or emails. They keep adding…read moreunexplained charges, and it feels like a scam. Honestly, it seems fraud.