These people are stellar property managers. They pay attention to their clients and take care of people when questions or challenges arise. Their quality of service is top notch. I'm super grateful for every interaction I've had with them. They always treat me with respect and kindness and work hard to set a high standard for everyone around them. read more

I normally don't write many reviews but I had too thank my property management team! I have been living in my duplex for over 11 years. Kelly is amazing at responding within a timely manner with maintenance issues. Terri is great at answering my texts and calls. I had an issue with my frig. recently and Terri came right over too take measurements. In a week we received a brand new whirlpool refrigerator! Terri is also working on getting other maintenance issues resolved in our duplex. My family and I are extremely happy with CM property management and thank them for quick responces and quality service. The Meeks read more

CM Property Management - EXACTLY what we needed - Property Management Near Me - San Jose, California

Very unprofessional staff! Agnes is such a pain she always wants to do everthing se wants to handle things on her own without notifying the owners , she gave us a notice we had to leave the apartment because it needed mold repair , and she said because it would be to expensive. She kept yelling at me stating it was our fault when the inspector said it was because the property was to old , she was very rude and unprofessional , when filling a complain mark the owner said he would reach out to me and never did they all lie , and of course I will take legal actions in regards to her telling us to leave , don't even try to stay with them , they will make your stay un happy and will always blame you for any repair you ask for . read more

We have worked with CMPM, Inc for approximately ten years overall and with Property Manager, Teri for the last several years. We struck gold with Teri! She is a pleasure to work with, is always professional, maintains our property records accurately and offers sound advice as to the rental market. During our most recent vacancy she worked with us to suggest what updates we could make and assisted in providing a list of trusted professionals to help us get the home to the rental market in a timely manner. She advertised our vacancy across numerous websites and was always available to prospective tenants for showings and had our property rented in a short amount of time. I can't say enough good things about Teri and the CM Property Management team. read more

Worst management company yet. I have flooding going on 10 months now. they've done nothing. water came in from outside. 12 times. clogged footing drain. They had my basement ripped apart. now they wont answer emails or calls to tell me status of what they are doing to repair it. rude office staff. I have illegal vent hole outside my front door from neighbor, stinking up my unit, 6+ year problem, they finally have the Board saying it needs to be removed. Nothing has been done yet. Assessed property, claiming money needed for projects. Then they told me it was for past due bills, someone is not managing our money properly. This is most incompetent management we have had yet. Will be taking legal action. read more

We had a great experience renting a fourplex in San Jose that CM Property Management managed. Their website made it really easy to pay rent, and also make service requests, when they came about. We only dealt with Andrea, and she was fantastic! She was really easy to talk to, and very nice. We only had to make service requests 2-3 times, and she would always follow-up within a day or two. From there, she would have professionals sent out to fix the issues. The move-out process was easy as well. I had Andrea walk through the place with me, to be sure it was in good condition. She made some suggestions on additional cleaning in a few spots. From there, I received my deposit back within the 21 days it said on the lease. read more

I have been emailing and calling for weeks with my representative (Sam) to get try to change a tenant. When I call him, he lets it ring and does not answer, so I used a different phone number, and he immediately picked up. He said he would fill out a form and send it to me (he did not). He said he would email me back (he did not). I called again next week, same story. I found the form online, filled it out myself, sent it over -- no reply. Called him directly, was put on hold, eventually he picked up. He told me that he saw the form, looked good, and would sign and send it back. He apologized somewhat insincerely. It's been a week, still no reply. At this point I just need him to sign a piece of paper and send it back to me! I don't understand how management can allow this sort of customer service. I would not recommend these guys. read more

THE WORST PROPERTY MANAGEMENT IN THE BAY AREA! Andrea text: Can you be out of the house before 9am on the last day? My text: No. The house still belongs to the tenants for the remainder of that day. You want us to be out of the house before 9am on the last day? Seriously????? We have move everything out of the house on that day. WOW no respect at all to the tenants. This is just one of the many many problems we have had with the incompetent and unprofessional CM Property Management. Hay Andrea, do you remember the day you went into my bedroom when I wasn't home and made my bed because you thought it would look better for the viewing you were in the middle of? Do you remember? What in the absolute **** is wrong with you?! To everyone reading this review: please do your research before committing to a place to live and please, DO NOT DO BUSINESS WITH THE CM PROPERTY MANAGEMENT! read more

The worst of the worst: not only the worst business, but also the worst "human being", if can be called "human being". No professionalism, no services, no integrity, no shames, lairs. Why landlords would hire them to manage their property, as they they did nothing, but collect money. I had a good landlord for a few years. After CM Property Sam took over, it became a nightmare. Lies, lies and more lies. Keep lying with no shames, Have never seen anyone can fool people around like Sam. I will send someone to repair for you today, then never show up. Then ignore your follow-on requests by playing deaf. After many tries, Finally, I was able to get hold of Sam again, then the just simply lied again: I will send someone on Monday. when Monday comes, no one showed up. then again, Sam didnot respond back. Then, next time, finally got hold of him, Sam lied again: I will send someone on Monday, No shows again, This repeats itself in many cycles . Very Very bad Bad! Don't waste your money! Avoid them if you can! read more

Sam has done a fantastic job managing my townhouse He made suggestions on upgrades that increased the value and monthly income for the property. Sam suggested what I could charge for the rental and it was rented within a month at the price he suggested. It was seamless for me Sam does the credit and background check and shows the property to perspective renters. I would highly recommend CM and Sam read more

CM Property Management has been managing my rental for many years and I've always had a positive experience. Mark, Sam, and Teri have all been wonderful. They have consistently found great tenants and are always ready and able to handle my tenant's needs, as well as my own. For the last couple years, I've been working most closely with Teri and she's been amazing with her follow through and attention to detail! read more

I have rented from CM Property Management Inc. for over 11 years. In that time, whenever there has been a repair need or help, Mark Katz and his team have always quickly responded. Their level of service is exceptional. I can recant horror stores regarding past property management companies I have dealt with both as a renter and an owner. It has been so refreshing to deal with a group of professionals who understand the challenges of renting and work to ensure both the needs of the property and renters are met. I highly recommend Mark Katz and the team at CM Property Management Inc. for your rental and property management needs. read more

CM Property Management manages my townhouses association. I have been trying to get them to respond to my letters and requests for help since I have moved in. This has been quite the joke. I hope that Sam LaPlaca and his firm CMPMI are embarrassed about their lack of service. This is completely unacceptable. I figure the best way to tell the story is to share the notes I've been taking- and let those notes tell the story of what it is like to work with CMPMI. But based on the reviews I've seen, it seems like CMPMI likes to over-promise and under-deliver. Communication with them is awful. Anyways- I'll stop there and just share my notes: - Property acquired in July 2017. July: Required to pay August & September HOA dues at $479 each month. August: 5th - Receive written letter from CMPMI that the HOA dues were reduced earlier in 2017- and the new dues will be $400/mo. Dues to overpayment, I can expect a refund for $158 (which doesn't come until November) 16th - Sent an e-mail to Sam LaPlaca requesting instructions to setup payment of HOA Dues starting October. - never received response 29th - Sent an e-mail to Sam LaPlaca requesting a response to my previous e-mail. 30th - Finally receive a response! Tells me I will receive bank information tomorrow! 31st - Called the office - told he is unavailable... Leave a message September: 11th - Hadn't heard back... Called the office- he is not available again. Sent an email requesting the information again. 12th - received an email - telling me its coming "I will take care of this today." Guess what... October: 7th - Sent another e-mail... requesting the information and the refund due to me in August & instructions on how to pay dues. 15th - No response... I'm now late by two weeks- still haven't heard back... so I send another e-mail. 17th - called again... no response. Surprise! Sam in not available! Left a voicemail 28th - Called AGAIN. No response. Sam not available. Voicemail left. 30th - Wrote a letter via US Mail. Sent with a check directly to him (even though I'm supposed to send to the bank... But don't know what to do! November: 12th - Finally receive my refund for HOA overpayments due in August. December: 7th - Left another voicemail. 8th - Sent a letter with a check for December HOA Dues. Don't hire CMPMI if you ever want a response or what you're paying them for. read more

I'm writing this review to let everyone know how inhuman, unprofessional and greedy this property management company is, in particular Mark Katz. I got in immigration situation in the middle of COVID-19 pandemic and I had to leave USA with my family. I spoke to Mark and left the apartment little early after paying full month rent. After one month they sent me the itemized disposition bill of $1550 for all the charges which are not applicable to me at all as I stayed at their property since Feb-2016. A day before I left Matt from their company came and inspected the house and there was no damage but they still charged me $1550 for 1BR apartment. Since I'm in India now, I'm not finding any way to take legal action against them and they taking ADVANTAGE of my situation. After some research I found that in case of dispute like mine, there is provision to fill "Small Claim" and tenant don't need to hire any lawyer, it's very simple procedure and you can sue landlord within two years of vacating the apartment and up to two times of your security deposit. You can find more information here, courts.ca.gov/9743.htm read more

Worked with CMPMI as a landlord after a friend referred them to us. While they were very helpful initially before we signed the service agreement with them and even up to the point of signing a tenant, the tenant move-out process was a nightmare. We worked primarily with Mark and did not hear from CMPMI over 60% of the time- responses were delayed by days, really sloppy communication. We notified CMPMI over a month in advance of the intended lease-end/move-out date so that they could plan accordingly. Tenants indicated move out on 9/2/16, and asked for walk­thru that day or 9/3 which owners agreed to. Did not hear back from CMPMI, and on 9/2, via text, found out that Mark was driving out of town for the long weekend, and that the entire CMPMI office was closed as well. Mark texted me to do the walk­-thru and take the keys back myself... ... Ultimately, the walk­thru was delayed until 9/6. Additionally, 21 days after they moved out, we still did not know the status of the return of the security deposit, and what was being deducted due to the damages to our property, and whether we had any remaining balance due or refund to/from CMPMI. (The tenants left holes in our walls, cooking odors, carpet stains, broken curtain rods, and trash in our backyard). He was unresponsive to emails and texts. When we called the office, Sam answered and said that Mark was out of town (again). We had to complain to the BBB for assistance in resolving this. Never again. read more

I'm currently renting an apartment and have the pleasure of having Mark/Susan as my landlords! Im a single mother with 2 kids and they have been wonderful and understanding with payments and house maintenance. They are very friendly and easy to talk to! Best Landlords Ever! Thank You read more

Extremely unresponsive, almost non-responsive . No call backs no email responses ever . Not punctual at all . Took a day off to visit their office as my phone calls and emails went unanswered for over a few weeks , no one was present at office despite their non-flexible work hours (Mon-Fri 8:30-5:30 ). read more

This place could look good from the outside, but it's a horrible place to live. I don't even know when to start, but starting from the leasing office employees, they are very unhelpful, and greedy. If you asked them to help you fix something on their property/inside your own apartment, they will give you a finger saying "we are not helping you changing what's broken or things stop working" at the property. With the amount of money they charge, you will expect them to be there for you whenever you need them, but NOT IN THIS PLACE. I still live there, and I tried to be so patient with them in a lot of things, but now me and my family have enough of them, and looking for a new place. I WOULD NOT RECOMMEND THIS PLACE EVEN TO MY ENEMIES. read more

I moved to San Jose on Feb 2nd to my sister in laws till we found a place. I spoke with Andrea regarding a home and filled out all the paperwork and did the credit check $45 each person. I never heard back from her after I submitted the payment. 2 weeks later it's still available and then they raised the price from 2150 to 2700 and still no response after numerous voicemails and emails. Never recommend this place. Take your money and never hear from them again. read more

Very professional- prompt to respond to inquiries. The first call was just pleasant and smooth compared to the other property managers I spoke with. They are a positive group of people who do a great job of making renting an easy task. Even the receptionist sounds like sunshine! Andrea and Sam are the two agents I have interacted with and I recommend them both! As a renter or owner I would say that a kind voice and professional attitude go a long way in smoothing over issues that naturally arise when renting properties. Thank you!! read more

Overall we had a good experience with CM, during our search for a rental and the duration of our lease they were very responsive, attentive and professional. When I had issues with the unit, they sent someone right away to take care of it. read more

I basically signed up to create this review. Dealt with this company when I was looking for a rental for a move from Las Vegas to SF. Company did not correctly screen their listings and accepted our money for a house that the owner was refinancing (and therefore not accepting applications for). After we expressed concerns, we tried applying to a similarly sized house (without having to re-pay costs for application). The property manager for the listing said that the property would be under unusual scrutiny due to previous tenant's behavior, and we discussed a 12 month lease by the end of the work week. The lease agreement came in almost a full 3 days later than promised (on a Sunday at 10pm), and it was for 10 months. They didn't even apologize for their behavior regarding the spotty communication, specifically when it came to the lease. This company does a sub-par job at properly managing expectations (constantly fails to return calls, or meet deadlines), and has unusual business practices when it comes to their listings. Beware if choosing to do business with them. read more

I wouldn't even give them one star if yelp would let me. I was a tenant for two years and anytime there was an issue he never addressed it! I could barely get a call back. I had to track him down half the time. Took all of my security deposit and more ! Most unprofessional company. Seems nice but beware!!! read more

Sam and his staff are the best. they always respond to calls and take care of maintenance issues on time. Workers always show up on time. Very professional read more

Andrea Vernerova is so unprofessional. I do not trust her property management service at all. I truly regret working with Andrea for the last two years. Fortunately, I no longer work with her. 1) Andrea lied about the mail keys. 2) Andrea made agreements with the previous tenants without my knowledge and approval. 3) Andrea has very poor communication. 4) Andrea did not do a thorough move-out inspection. Cat urine on the carpet. Full stories 1) Missing mail key In 2016, I got 3 new mailbox keys after the mailbox was damaged and broken into by thieves. Andrea requested me to mail one new mail key to her office, so I mailed it directly to the office. She claimed she didn't get it. She kept claiming that for weeks, weeks. I filed a "lost mail report" to the USPS twice and they said they didn't find the key anywhere. So, I gave the 2nd mail key to her worker in person. After the tenants moved out, the property became vacant. I came to check all the keys and expected to see one mail key in the kitchen drawer, but I actually saw two mail keys! I tested them and they worked. The lie that the mail key was missing was a huge red flag. 2) Unofficial Agreements The previous tenants and Andrea unofficially agreed on something during the move-in inspections without my knowledge and approval. I found it out after the move-out inspection. They "agreed" that the carpet didn't need to be professionally cleaned during the move-in, because they just believed that the carpet wasn't cleaned. In fact, the carpet was already cleaned before they moved in. Andrea did not inform me of this discussion and agreement at all until the move-out! Another fact is that the previous tenants officially signed the formal agreement called "Move Out Cleaning Instructions for Tenants", which states "Carpets: Must be professionally cleaned. Chem Dry is a preferred vendor. DO NOT USE A STORE RENTED MACHINE. You must provide a copy of the invoice from the carpet cleaning company when you turn in your keys." The tenants lived with their pet (cat). During the move-out, the carpet was not professionally cleaned that Andrea did not consider the safety/health (cleanliness and allergy) for the future tenants... which is really important. This caused a huge problem for the previous tenants and me during the move-out. What a waste of money and time. 3) Poor Communication Andrea is very rarely responsive that I had to send multiple e-mails to get her responses. She always came up with excuses. She did not disclose everything (such as, unofficial agreements between Andrea and tenants without my knowledge and approval). And who really uses Yahoo emails for business purposes those days? 4) Unthorough move-out inspection Andrea did not do a thorough move-out inspection with the tenants. I had to do my own move-out inspection and found conflicting facts. However, the move-out inspection forms were officially filled out with wrong facts (items marked as "OK" or whatever) by Andrea, so the tenants were using those forms as their proof (in order to refuse paying for the deductions from the security deposit for repairs and cleaning). This implies Andrea was in favor of the tenants, not the owner or the property. She didn't do what a professional property manager should do. To make this worse, I noticed the smell of cat urine on the carpet. I had the carpet professionally cleaned *twice*, because I care about my future tenants. Cat urine is also harmful to humans. It can cause severe allergic reactions and infections: pneumonia and bronchitis. The odor got stuck in the carpet. The carpet had to be replaced. The tenants refused to pay for the professional carpet cleaning, and Andrea was not helpful. This was a waste of my time and money because Andrea made unofficial agreement (no carpet cleaning) with the previous tenants without my knowledge or approval. Finally, my point is... If you want a professional property manager who actually cares about your property (this is a business. someone should work in your interest) and professionalism (work ethics, quality of services, soft skills, good communication), I would look somewhere else. I had to pay alot of $$$ for Andrea's unprofessional mistakes. I am glad I am no longer working with her. For this matter, this company and this property manager utterly lost my trust. I gave Andrea my last advice: "Good communication is very important in any kind of business and you definitely need to work on improving your communication. There is plenty of resources online that you can use to help improve your property management skills. Plus, there are great articles that discuss about what makes a good property manager. Even...build a better system or a good team to do this." read more

I wish I had the same experience as Christina Bs. My interactions have been troublesome, communication almost non-existent, appliances "refurbished", and accountability zero. Very disappointing. read more

Observing a property managed by CM Property Management. The property they manage is not very well managed. Downed fence. Broken sprinklers with water running down the street. They must have a high water bill. Hit and miss getting a return call. Would not entrust my property to them. read more

I was refer by my realtor Marcella Orlita to CM properties they are a professional property management in all aspects . Andrea was very reassuring from the time she was in charge of my rental she research and got me an excellent tenant . She keeps great comunication when there is a need to repair or fix anything in my rental ,monthly stamens are clear and on time always , the checks are deposite in my account every month without problem. I am very please to work with CM properties. I am a clien since 12/28/16 my tenants renew their leased because the services and the care that CM properties provided to them. read more

We were out of the country for several months, and sought trustworthy and reasonable property management. Met with Andrea and Sam, and were very impressed with them as individuals, and the level of service they offered. They had come highly recommended. Andrea was our primary contact, and is not only a delightful person to engage with, but very responsive, efficient, and resourceful. She found a tenant, managed their stay, all documentation from the beginning of their stay until check out. I would not only recommend Andrea highly... I wish I had another property for her to manage. J George read more

This is a very professional company that is easy to work with - highly recommended. We moved from out of state and had a great experience finding a rental home with Andrea. She is professional, thorough and responsive. Within a very challenging short time frame, we were able to secure a wonderful home in a great location, Almaden Valley. Any issues or concerns are promptly addressed and resolved. There is a web portal you can access to pay rent or submit inquiries, which is extremely convenient and easy to use. If you are a phone person, they are accessible that way as well. Speaking from experience as a renter, you will not be disappointed with CM Property Management! read more

Excellent, responsive service by Andrea Vernerova, who navigated me through uncharted waters since day one more than a year and a half ago. I would highly recommend trusting this professional and making your life easier. I couldn't be more pleased! read more

the best! i've been a tenant at a cm property for years now and they've always been super. friendly folks, diligent on facility issues (the house is old so we get something needing fixing every now and then, never been more than a few days to take care of it), rent payment system is also easy to use.. complaints, um.. not really? you might have to try them a couple times if you're trying to get a hold of them but they're still pretty good about getting back to you p.s. some lady down there saying these are false endorsements?? umm noo.. read more

I never have any problems with them as they truly try their best and make me feel secure. I hated the apartment I was in because of my upstairs neighbor and they not only found me a better place but they also didnt give me any hidden fees or charges for doing so and did it fast. Sometimes I realize that an owner can be an asshole and make a property managers hands tied, usually when its money related. And thats usually the case anytime I have ever had an issue in the past. But these guys showed me a new light by dealing with douchey owners who have their wallet up their ass. They work in a professional way, and usually work with everyone as strong people persons do. Other people in my complex love them too. read more

Hi, I worked with Andrea Vernerova and her team for a few months to help me secure a tenant. They were always responsive and kept me up to date on showings and the status. I chose them because they offered the most reasonable and flexible terms to just get a tenant installed. I will use them again when I need to secure future tenants. read more

I was utterly impressed with the professionalism of the staff at CM Property Management especially Andrea Vernerova. She exemplified true customer service by answering all of my questions in a timely manner and located a perfect place within my budget in San Jose for me and my kids as a being a single father. Thank you CM Property Management. I would not have done it alone. read more

We have never leased a home that was managed by a property management company. We usually deal directly with the homeowners, so we really didn't know what to expect from a property management company. Sam our property manager is great! He is highly professional. We can reach him by text or call him directly. Thank you Sam. Overall, so far our experience with this company is great. read more

Poor service. My freezer malfunctioned on Saturday and all my meat thawed. The owner did call back but said appliance repair people usually don't work on weekends (not true, many of them do). I called again Monday at 9am, he said he would call a repair man. Minutes later the repair man called but said he wouldn't be able to come until the next day. I called the owner again, he said, well, other part of your refrigerator is still working. So I have been without a freezer for 2 days now, still waiting. read more

this guy is a crook. he doesn't know housing laws of california. he is hard to get a hold of on the phone. when you set up meetings, he doesn't show up and gives you no call of him not showing up. then he never make a appointment to reschedule. i would not use him again and would never reccommed him for property management to anyone i know. watch out!!!! read more