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    Grayson Subaru

    2.1 (123 reviews)
    Open 9:00 am - 8:00 pm

    Services - Grayson Subaru

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    In what world is it normal for a business to put dozens of orange cones on a city street like they own it?
    Mike B.

    You will notice the city came in and did what the now former General manager should have done! The street takeover by Grayson Subaru was ended a few weeks after my initial review by the highway department and you will note they are no longer able to impede traffic or use the public street as a parking lot.

    no coffee, no tea, no snacks for me.......

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    6 months ago

    Had to use body shop, we took to Grayson Subaru. The work was professional and received in timely manner.

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    Page 1 of 4

    Ask the Community - Grayson Subaru

    Review Highlights - Grayson Subaru

    Larry Bonito is the primary reason we chose to purchase a new Ascent at Grayson Subaru.

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    Econo Auto Painting & Bodyworks - 2014 Chrysler 300 C. Looks great.

    Econo Auto Painting & Bodyworks

    (27 reviews)

    My car looks AMAZINg!! So thankful to Rob and his crew for…read morepainting my Chrysler 300c. It had some small body problems that they took care of and painted it the exact same color. I feel I got more than I paid for. Thank you

    Job felt rushed and the quality shows. If you care about your car, I wouldn't recommend this place…read more They did a single-stage paint job on my first car and it turned out great, which is why I brought in my dad's truck next. Unfortunately, the second job was the complete opposite. The paint initially looked good for the first week, but shortly after it started chipping and flaking badly. Where the paint has failed, you can clearly see the old color underneath, which tells me the surface wasn't properly sanded or prepped. There are also visible streaks and uneven areas in the finish. Inside the car, basic care wasn't taken either--no seat covers, and when picking it up the interior was covered in dust. What's frustrating is that this could've been a good job if it wasn't rushed. Painting a vehicle takes time and prep, and skipping those steps shows very quickly. The staff seemed convinced the work was acceptable, but the results say otherwise. I wouldn't have written this if the first car hadn't turned out so well. That's what makes this disappointing. Quality is inconsistent, and unfortunately my dad's truck paid the price. Should I mention items in my vehicle that went missing by the time I went to pick it up? Why would you all steal cologne from my dead dads truck...? C'mon!

    Caliber Collision

    Caliber Collision

    (10 reviews)

    Go see Bridget she is great!!! She has really helped me with a difficult problem. She worked with…read moreme and made everything perfect.

    A bus scraped by new car while I was at a stop sign. The damage is not too bad but again, this is a…read morenew car. I work two jobs at the age of 55 so time is limited. I noticed that this business offered the ability to upload pictures, sent to their estimator for an offical estimate of repair. Once the estimate is done, one can expect multiple e-mails requesting a repair scheduling with their business. This seems too good to be true, right? Yes indeed. I sent this estimate to the school district's insurance company and they readily sent me a check. I've never had an insurance company actually send me a check. Not that I've had many accidents in my life (2 now) but I've only known insurances to deal with the collision center directly when it comes to payments. Regardless, this is what I was left with so I figured we would make it work since this company APPEARS to be on top of their game. I decide to schedule my car drop off. The online scheduling allowed for Mon - Fri between 8am and 430pm. Sweet, I can drop this off between jobs on a Friday. Hmm..maybe not. Estimates are just that..estimates. They determine the damage done, any replacement parts and time it would take to repair/paint. This estimate was indeed just that. Such and such for the mirror casing. Such and such for paint. Such and such for the allotted time they deemed it would take to repair. Naturally, we all realize that estimates are not precise and there are times when it will vary some. (I was ready to pay more if needed, out of pocket.) A women called me while I was on my way to job #2. I missed it so I called back before clocking in. I guess they needed some information first. Well, it was not information they needed. They gave me every excuse in the book NOT to schedule. At the time I did not understand why they were dissuading me from keeping my appointment. Guaranteed money is just that: ka-ching. Or is it? "We do not work with that insurance company." Um..I am willing to pay beyond the $2k given to me by the company. After all an estimate should be give or take, within reason. I guess not. "The make of your car (Nissan 2024 Sentra) has a rear camera, which means we may have to --blah blah excuse-- which would mean more time, perhaps adding $500 or more." Thinking to myself: You knew my car's year and make when doing the estimate. Wouldn't have that been added onto the higher end of the estimate? "Nissan is particular about the parts going onto their cars- blah blah" Nissan is not paying for this and their eyes do not need to approve of your work. I do. "Do you have another car? Because usually insurance companies provide one, but since you have paid out..blah blah." No. It is okay because my wife has her new car that we bought at the same time as mine. "Well. You schedule the drop off for next Friday at 430pm. We do not allow for over the weekend drop offs." Let me get this straight. Your online schedular sets the dates and time available for appointments/drop off. Friday at 430 was available, so now what? By this time I was "over" this collision business. I later thought about this and others can draw their own conclusion. In my opinion, they would rather deal directly with an insurance company so they can nickel and dime them to get the most amount of money possible from insurance. (It is no wonder insurance rates are so high. This is surely one minor factor in the equation.) A cash payer is not "bang for their buck" in my opinion. My advice to this business on Kingston Pike in Knoxville: 1) Fix your calendar if you cannot accomodate appointments on that date. 2) When you perform an estimate, add in those "make/model" issues a part of the high-end estimate. Isn't that what a low-ball and high-ball estimate is all about? 3) Do not assume that a potential client is not willing to pay beyond insurance to get their car back to looking good. Good customer service is inviting all forms of payer's to your business to demonstrate how well you perform (not moneygate)." Good reputations are NOT EARNED by turning down good business and ultimately reviews. Shame on you. May the truly best business for my business await. My pretty car deserves better than money snobs.

    Grayson Subaru - car_dealers - Updated June 2026

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