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    Airport Honda

    3.2 (55 reviews)
    Closed 9:00 am - 7:00 pm

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    Services - Airport Honda

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    7 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Airport Honda

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    3 years ago

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    Geof R.

    Thank you for sharing your experience

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    8 months ago

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    1 year ago

    The service and sales team are all top notch! I highly recommend Airport Honda for all your vehicles needs.

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    Geof R.

    Thank you for your business and your review.

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    4 years ago

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    4 years ago

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    Geof R.

    Thank you Kathleen for your review. Glad we could take care of you.

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    3 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Airport Honda

    Review Highlights - Airport Honda

    Kevin Coffman sold us a Honda CRV yesterday at the Knoxville Airport Honda and was most helpful to us.

    Mentioned in 10 reviews

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    Twin City Nissan

    Twin City Nissan

    3.6
    (32 reviews)

    My husband and I were returning home from Thanksgiving weekend in Cleveland Ohio when our car left…read moreus stranded on top of Rarity Mountain, Tennessee. After calling AAA and having the car towed to Twin City Nissan in Alcoa Tennessee where a nice man named Brown said we could leave it after hours and that they would look at it first thing the next morning. That was so nice, given that we were stuck out of state and were trying to get back home. The next morning we called and spoke with a man named Jodie, who said their diagnostic work showed that we had a blown head gasket. Ouch. That's a huge repair. We decided that we would rent a car to get back home to Atlanta and have the car towed back home a few days later. Twin City allowed us to leave our broken car there for on the lot for three days until AAA came and picked it up. Not only did Twin City Nissan NOT charge us a three day storage fee, but they also didn't even charge us for the diagnostic. (Our dealer in Roswell GA would have charged us $139 for that). They were so friendly and helpful and we can't thank them enough. The kindness and caring nature of the folks here helped make a crappy situation a little better. :o)

    I would not recommend this dealership. Went in to purchase a vehicle and expected the online…read moreprice. I was not planning to negotiate and was willing to pay cash. They politely offered the same price as online and then when drafting the paperwork, added a $3200 "adjustment" and $1500 for fees in the quote, making the "discounted" vehicle more than sticker. When asking about the mark up, they were honest and said that is their additional profit and that they do not actually sell cars at the advertised price. I went to another dealership and purchased the exact same vehicle without the markup and with reasonable fees. Buyer beware. They will use deceptive practices to mark the vehicle up. Be sure to check your contract.

    Doug Justus Auto Center

    Doug Justus Auto Center

    2.0
    (28 reviews)

    My son purchased a vehicle and also purchased the extended warranty with the guarantee of a 200.00…read moredeductible should anything happen to the car. 7 months later the motor had catastrophic failure. The warranty company denied his claim stating Doug Justus should have never sold him the warranty and voided the warranty. We called Doug Justus and at first they seemed like they would make it right, even going as far as having our mechanic quote them a price for a used engine. After 2 weeks they basically told us they would do nothing. It has been over 2 months with a car he cannot even drive. Very shady company. They do not care about their customers or stand behind their vehicles. Do not buy from here. The bad reviews are telling the truth. He paid Doug Justus 22,000 for the car and extended warranty and now will have to pay 7,500 more to have a car he can actually drive.

    I want to leave a decent review, but I cannot- I bought the car May 2022 ( VW Jetta) it looked good…read morehad a few small issues ( cruise didn't work, power mirrors didn't work, and the horn didn't work and they refused to fix them) The ignition went out three weeks after I bought the car, and the $2000.00 extended warranty I bought was a nightmare to use and the dealership did nothing to assist with any of the problems. so now here we are January 02, 2023 and the engine stops working no warning given ( mechanic says catastrophic failure in 3 out of 5 cylinders ) I haven't put more than 15 k miles on it and had regular oil changes, no reason it should have died. once again the horrible warranty company is giving me a hard time again. the dealership won't help an all. not satisfied will never do business with Doug Justus ever again.

    Whitehead Auto Sales

    Whitehead Auto Sales

    3.0
    (6 reviews)

    Checked around a bit looking for an F150. Walked onto the Maryville lot, met Andy, told him what we…read morewanted ... two days later the truck was delivered! Exactly as specified but below our top price. Excellent experience. Best vehicle buying experience ever. Nice job guys.

    My name is Scott KIng I am from the family that owned King Ford. I know a lot about customer…read moreservice and selling used cars If you are considering buying a used car from Whitehead Auto Sales, I have 4 words for you. Do not do it! Take my experience with them and save yourself the hassle and expense of what they put me through. I bought a car from Whitehead Auto Sales, Alcoa, Tn, on December 28, 2025. When I drove the vehicle to the bank to get the money to purchase the car, I realized the heater wasn't working. I was not presented with the option for a warranty until after I had paid for the vehicle. I told Austin that the heater wasn't working. He said he would get it fixed. I I told him I didn't need a warranty as long as they would get the comfort system working on the vehicle. He said he would get it fixed. Since it was warm that day on my test drive, we had the ac on, and it worked well. He called the service tech over to set up an appointment the following Tuesday. If they were not willing to repair the issue, I would have walked away from the purchase immediately. The car has been back to the lot 5 times over 4 months to get the comfort system to work. Once it became apparent that the repair might become expense, Robin Whithead advised they would not be willing to repair. I should have taken the technician's warning at Firestone that Whitehead will do the cheapest repair even if they know it is not the proper fix solution. I guess all I can now is sue them.

    Twin City Hyundai

    Twin City Hyundai

    3.4
    (16 reviews)

    My mom (Linda Barker) has been widowed for quite some time now and going into a dealership to…read morepurchase a car has always been something her husband took care of. Trying to get my mom to go into a dealership to get a car was like asking her to jump into a U boat to invade Normandy (not going to happen). She has been riding around in an old 2005 Ford Focus and with each passing moment saying a small prayer that it will start and get her to where she needed to go whether it was a doctor's appointment, picking up the grandkids, or to the grocery store. Because I live in Florida and she lives in Tennessee I always waited on pins and needles to find out where she was stranded now. Recently her cars air condition went out and there was no way my 66 y/o mother could survive a Tennessee summer without it. My mom is on a fixed income with her retirement and pension like most retired Americans and was looking for something good on gas, low mileage, and that had some features she was looking for. She did not know where to begin so she came to me (her son that is over 500 miles away). I started to look for dealerships in her vicinity and found a car at your dealership that fit her needs. Trying to talk my mom into going to the dealership to test drive a car was like pulling teeth. She finally made it to the dealership and test drove the car I found and she immediately fell in love. The 2012 Hyundai Accent was head over heels what she was driving now. She spoke to the salesman and after much deliberation he said he would not be able to get her into the car for the price she could afford. When she called me to let me know the news it was as if someone had shot her prized horse. I sent an e-mail to Twin City Hyundai outlining all of her demands to include the features and price point she was looking for and immediately got a response from you (Frank Scialdone). After multiple exchanges of e-mails you indicated you were on vacation but would do everything in your power to make sure my mom walked away with a car. You were able to get me in touch with Curtis Gallagher who told me he would be waiting at the door if my mom decided to come back to the dealership. After speaking to my mom and letting her know that the team at Twin City Hyundai was going to do everything they can to assist her she threw her clothes back on and hopped in her car to head that way (again, praying it would start). When she got to the dealership she was greeted by Drew Schultz and they immediately went to look at the two cars she was in love with. After working with Martin Himes in finance my mom was told "Christmas came early" and she was the new owner of a 2012 Hyundai Accent. Every passing minute she was at the dealership she was extremely nervous but Drew Schultz helped calm her nerves as they spoke about the good old days with the Nintendo, Commodore 64 computer, and life in general. He treated my mom as if it was his own grandmother and that made me feel great. My mom drove off into the sunset in her brand new car (It was used and had 20K miles but brand new in her eyes) with a smile the size of the Mississippi River. I want to thank you for taking care of my mom and treating her like family. Sometimes selling a car isn't about making money it is about the pleasant experience the buyer has on the other side of the desk. I am very thankful my mom now has a reliable car that she can pick the grandkids up to take them to get ice cream on the weekends. Your team and your dealership is a blessing and I want to thank you for the bottom of my heart.

    I was hired as a vendor for this dealership to do transportation for them back in September 2025…read more We moved the vehicle quickly for them with no damage and did a great job. We we're told explicitly to email the invoice to Dalton, the General Manager, to get paid. Unfortunately, they ghosted us after the vehicle was delivered. Over the past 8 months I have left several messages, sent emails, and tried to do everything possible to get paid for the work we did but I can't even get a call back. I hate that I have to write this review - I was even hoping we could do more business together. Life is hard enough right now without getting ripped off for doing honest work. I would not recommend buying from a dealership who handles business this way. If they did this to us, imagine what they will do when you buy from them.

    Harper

    Harper

    4.0
    (7 reviews)

    Just wanted to leave a huge shoutout for Todd Bernstein. Last month I purchased a 2017 Toyota…read moreCorolla, after being in a nasty car accident. Todd made the whole process so easy, and enjoyable for my wife and I. He offered us a 3 day hold on the vehicle over the weekend for a small deposit that gave me piece of mind, and we were so glad that we decided to take his advice, because when I purchased the car and checked the Bluetooth connections, there were several people who had test drove it after me. Todd was very easy to communicate with, and was very upfront about the story behind the vehicle trade in, showing us the Carfax report, had the vehicle in pristine condition at the showing, and even let us test drive it without supervision, which I feel like is always the most awkward part of driving a car. Overall, I'm most thankful that Todd was respectful of my wife and I buying our first car together, and didn't try to put us into something we couldn't afford, or didn't know how to navigate. I would definitely recommend the Harper Fiat location, as well as their other dealerships around Knoxville where we looked as well. Give Todd a call for all your vehicle needs. I know I will definitely be buying from him again, as long as we are in town!

    I am a huge fan of the local Harper dealerships. In fact I buy all my cars from Harper. I have…read morenever had a bad experience at Harper until my last visit to Harper Jaguar. I brought my vehicle on a Thursday for an oil change, never heard anything back all day if my car was ready or if they found anything else. Friday I call over to see what was going on and after 5 phone calls I am told to just keep the loaner car for the weekend since mine is not going to be ready. Still no update to what they have found or what it was going to cost. Monday nothing, Tuesday, after several calls I finally get a call an update to what hold has been. Wednesday nothing finally Thursday the vehicle is ready to pick up only to get there and realize it is not ready and I wait another hour for my car. Only to find out they didn't even fix anything that I asked them to that should have been covered under the Harper Care. I will continue to use all other Harper dealerships except this one. If you buy a car from them that is not a Jaguar, or Fiat they treat you like it. I will not be back; I will pay the $500 deductible to have my car repaired elsewhere and I will be looking for my next vehicle elsewhere as well.

    Airport Honda - car_dealers - Updated June 2026

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