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Graystone Automotive

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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Services - Graystone Automotive

Check engine light

Engine oil light diagnosis

Auto general diagnosis

22 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Graystone Automotive Photos

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Recommended Reviews - Graystone Automotive

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1335

7 years ago

Requested a quote for an oil change. Rec'd a timely response. Another service provider chosen.

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Strickland Brothers 10 Minute Oil Change

Strickland Brothers 10 Minute Oil Change

(4 reviews)

10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

Mr. Transmission

Mr. Transmission

(35 reviews)

I brought my car in after being diagnosed w thrown clutch/master/slave cylinders being shot…read more $3,600.00 bill. Took my car to Mr Transmission and they took it step by step and replaced only one part costing me $527. I had to but the staff coffee and donuts! I highly recommend them!!

If I could rate this place lower...I WOULD...and by several levels…read more Initially, I had taken our 1994 Toyota 4Runner to them with a very, VERY slight transmission fluid leak and intermittent slippage when in DRIVE. In less than an hour after leaving the vehicle with them for their diagnosis, they called to say that the fluid level was low and the fluid pan gasket needed replacing, as did the fluid filter/screen. So, over the phone, I approved the repair work to be done. The next day, not only was the leak back, but it was 20-30 times worse -- not mere DROPS, as it was when taken in for the assessment/repair. The fluid is POURING onto our garage floor. So, I returned the car, and they replaced the "replaced gasket" with a new gasket, and I took the car home. Yep, you guessed it! A couple of days later, the leak is back and worse, now, than it was after the initial repair. As well, their front desk associate -- Cameron, who is the son of the owner -- gave me grief when I expressed my disappointment in their, would let me talk by talking over me. Then I encouraged him to let me speak, if I was to avoid suing them. He then unleashed a tirade of screams, using that narcissistic challenge of, "Do you know who you're talking to?!!! And then hung up on me. I immediately called back, and the owner had been brought to the phone and tried to explain...EXCUSE their shoddy work. First, he thought I was completely ignorant of car repair, not knowing that I'd grown up on a farm, helping my dad repair and retool LOTS of major machinery components, INCLUDING TRANSMISSIONS, manual mind you. Ultimately, I had to FORCE them to remove some of the fluid, they had refilled the fluid level way, WAY, WAYYYYYY beyond the FULL notch on the fluid check dipstick. Since then, the leak essentially has disappeared; however, here's the remaining issue, which I didn't mention, given the fundamental failure to resolve the leak. Not only did leak issue worsen on order of magnitude, but so did the transmission slippage -- now not just in DRIVE, but also in SECOND gear, failing to "pull" from a dead standstill, but will kick in after starting the car in LOW, then shifting upward and settling in DRIVE. Needless to say, HELL will receive a ton of fur coat shipments before I'd EVER take my care back to these guys. And, now, YOU stand forewarned. I'd been referred to them by SIGNATURE Auto Repair, who's just next door, literally, as THEY don't do transmission work. Ironically, neither does this MR. TRANSMISSION. Be warned...or be incalculably sorry!!!

Graystone Automotive - autorepair - Updated June 2026

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