I have taken my car to this establishment for a few years now. The manager is very knowledgeable,…read morehelpful and kind. They are well staffed. I have never needed an appointment and never had a long wait. It's nice to have a place that I trust.

Alex at the Geese Monkey off Arapahoe just East of Quebec is great. Staff too... highly recommend…read morethis location.

I started my interaction with the Manager by presenting my $20 off coupon, which he said he would…read morehonor, no exceptions. Then he proceeded to present other work that could be completed with my approval. The manager seemed to be under the influence. When my bill was presented by the service technician he said my coupon was not presented upfront so he couldn't honor it. When I bauked he said I would have to wait for the manager to return from somewhere off-site to get the discount. The manager returned from somewhere off-site and said I would have to wait a week for HR to approve the refund. He wasn't even going to issue a new receipt. I made him write the refund info on the original and sign it. What other proof would I have? In the end even with my coupon my bill was $200+++ dollars. Way too much! Service may be fast, but it is sloppy. Poor customer service.

I went in for an oil change and when I checked out, they said the vehicle was looking good, but…read morewhen I got home, there was a note that said major oil leak. I haven't been able to call, so I emailed and asked (since it seems fairly important to my and others safety) and they haven't responded. They pulled the same stunt a second time. 15321 E Quincy Ave, Aurora, CO 80015 I'll update the review if they respond back. They don't respond if you email the customer care one given in response to feedback.

Peyton is a fucking asshole. pulled up to get my oil changed and he was nothing but disrespectful…read moreto me. ended up leaving. terrible attitude from the kid. rude comments to me and felt really disrespected. grease monkey just hires anyone i guess.

Tim and the Staff WAS FANTASTIC! I'm going on a 15 hour drive to California and they made SURE MY…read moreHONDA WAS IN PERFECT SHAPE! Thank you GUYS SO MUCH FOR HELP AND SERVICE! You did above and beyond. Great price for the value! All the services requested %110 thank you for your service

Once again I received GREAT service from this location, thank you Michael and Eric for going above…read moreand beyond, helping me get the best price for the services needed in addition helping me research how to change my km to miles (LOL) so much fun, its working just fine and you took the time to show me so that I may know for the future. Thank you, its so rare to find genuine customer service, STRICKLAND you truly have an asset to your company, please recognize these 2, they were awesome.

I've been coming here for many years, bringing all 3 of our vehicles to get oil changes. It used to…read morebe good. Now it's overpriced and the people who work here are not honest. I'll never take my vehicle back to a shop/mechanic who isn't honest. Wife took the 4Runner in recently to get an oil change, after sitting in the bay for over 10 minutes with no work being done, they gave her some excuse about having problems with the skid plate and that theres not being enough screws to mount it. She calls me and I talk to the guy and tell him, "Well you guys did the last oil change so if the screws are missing it's on you". He blames it on employees who don't work there anymore but ensures me there's still 3 of the 5 left so I tell him to mount it. She gets back after home after 45 mins at the place, what happened to 10 minute oil changes? I go out and check the skid plate only to see it's barely hanging on with 1 screw. Check the oil and it's half a quart low. So for an almost $100 oil change, they shorted me on oil half a quart and lose the mounting screws for the skid plate and not once did they offer to fix it. No discount on the oil, no offering to order new screws, nothing, they just BS'd their way through it to get the sale. Ended up having to go to the dealership and order new mounting screws for the skid plate which cost $20 and had to buy a quart of oil to top it off so in all, this oil change cost $135 and some change. After almost 10 years of getting my oil changed at this place I'll be going somewhere else from now on.

I came in for an oil change that was advertised as a 10-minute oil change. When I arrived, I was…read moretold the technician was working alone because his tech had called out, so the 10-minute guarantee couldn't be honored. The service took significantly longer than promised, the tire pressure check couldn't be completed because the machine wasn't working, and I later discovered that the wrong oil filter had been installed on my vehicle. While I understand that unexpected issues can happen, those are all important parts of the service you're paying for, and using the wrong oil filter is especially concerning. Overall, the employee provided great customer service, but the overall experience did not match what was advertised.

My first time coming here, the first time I came here the woman working (I think she was a manager)…read morewas very honest about an issue I was having underneath my car, which I really appreciate it. My second oil change here I worked with Jordan I really appreciated him taking the time to answer some extra questions and check something again under my car even after the oil change. It was really kind and respectful. I appreciated his service and work ethic. Jordan displayed really good work ethic and customer service! The service is pretty affordable (you can find coupons online which is nice)

I got a lifetime warranty on my headlight restoration. I was happy that is one of the few locations…read moreoffering the service. While new management could not find my warranty on their system. In showing the receipt, they honored it and fixed their system. In addition, they installed my license plate light bulb for free. Much appreciated.

I had two great experiences:…read more 1) Back in March, I went to get my rear lights changed because I got referred to go to them and luckily one of the mechanics took my car in right away and got them changed-- took them less than 15 minutes. 2) In June I was slightly overdo for an oil change and called the store to see if there were any availability for my car to be serviced and was immediately able to accommodate me. I dropped my car and while I was there, one of the staff members showed me what needed to be changed and was very honest with me. Took them less than an hour to compete but didn't get informed until an hour later (not a biggie at all because it happens). I only got charged for what I needed serviced. What I loved was that they were very honest and I appreciated that they showed me what needed to be changed and even showed how you can determine if certain things needed to be changed. And, it was convenient as well as they're near my job. I wish I remembered the staff members that took care of my car but they were phenomenal and made me feel welcomed!

I've been here 4 times and each time it's a wonderful experience. Noah and Nick are amazingly kind,…read morecaring and so knowledgeable! What an amazing team. I continue to only go to this location to see Noah. He takes such wonderful care of my vehicles and truly cares about his customers. Thank you so much for your consistently wonderful service.

Time is precious and I don't want to sit too long waiting for an oil change, so whenever I need an…read moreoil change I go to Grease Monkey. They weren't too busy when I got there and I was helped immediately. They did exactly what I asked for which was for a tire rotation and an oil change. They were done in about 30 minutes and I was out of there!

I made a Yelp account to review these guys. I was in a bind and needed help quick! Jeramy took care…read moreof my car in just one day! The only shop who can usually get you in same or next day in Denver! Highly recommend!

I first came across Holiday Auto Care when I moved to CO and had such a strange problem -- I could…read morenot get the old state license plate off of my car to get the new CO plates on since the screw-heads had rusted over and did not want to budge. After calling several auto care shops in frustration, Paul and his team at Holiday Auto Care enthusiastically asked me to come on in so they could take care of my license plate dilemma (for free!). I have been coming here for my routine service ever since. I have been coming to Holiday Auto Care for a few years now and am really comfortable with the level of service and prices! I am the perfect candidate for any car-related business that wants to rip off a customer; I admittedly do not know much about cars, and it shows. I am guilty of the "call dad to ask if something sounds reasonable or if I am being ripped off, then call the shop back to approve or push back" pattern whenever I get a quote for any form of service. That being said, at Holiday Auto Care, I have never felt ripped off or like my lack of knowledge is being taken advantage of. Paul and his team are always upfront with pricing and are honest in explaining which services are more urgent versus which can wait until the next service appointment. I also really appreciate the emphasis they place on overall vehicle safety. I feel confident in the mechanics here and get a sense of peace of mind since so many of the services come with warranties. Holiday Auto Care also offers a AAA discount on labor, typically has some coupons/specials on their website, and sends out promotions via post cards and emails. The discounts can make a significant difference when applied toward expensive services. The shop is no longer as convenient for me as it was when I first started coming here, but I will continue to come back for the service and fairness!