I've had a great experience with Franklynn Automotive. They've done work on both my Dodge Ram 1500…read moreand my 2012 Jeep Wrangler Rubicon, and I've been very happy with the quality of their work. They've always been honest and straightforward, their prices seem fair, and they get the work done in a timely manner. It's nice to have an automotive shop you can trust, and I wouldn't hesitate to recommend Franklynn Automotive to anyone looking for reliable and professional service.

I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

Love this place!! The best for my rideshare vehicle!…read more They give me heads up suggestions and make sure to get me competitive pricing.

THERE'S A THIEF IN THIS SHOP. I really wanted to give these guys a good review, but the techs there…read morehave sticky fingers and now I'm out a $200 knife and have a broken hub cap. That's what I get for assuming the shop had some integrity. Now I know why they have this sign up. These guys will steal and break your stuff and act like it's just part of doing business with them.

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

I was in and out fast friendly and transparent! Not more I can ask for. They were able to get my…read moreAudi fixed quickly!

Ken was so great from the start. My car broke down and he said come on over we can look at it…read moreright away. Everywhere else had days out wait times. I went over and Ken was extremely friendly and helpful. They diagnosed what was wrong and they began working. It was a a couple hour turn around. Excellent service.

I had set an appointment with pride auto care to get some work done on my vehicle and when I talked…read morewith them over the phone explaining what needed done they said that they could do the work with no problems, so I took time out of my day 45 minute drive to go all the way down there and it was a waste of time. They said they couldn't help me and that I needed find another shop,This is the most ridiculous thing I have ever encountered!!! worst experience ever. I would not recommend this place to nobody. VERY VERY bad customer service!!!

This review is quite overdue, but Platinum Auto, and specifically Trent, have earned it. We had…read moresome transmission work done on our 2017 VW here at Platinum. A couple of weeks later, McDonald VW completed some recall work on the car and reported that the transmission was leaking. They recommended that XYZ be done to the car. I quickly called Platinum Auto, and Trent immediately offered to have me bring the car back in so they could put it back on the lift and inspect it. I brought the car in, and they immediately put it on the lift for inspection. They quickly alleviated my concerns when they told me the transmission wasn't leaking at all. Trent even took the time to watch the video McDonald sent me and almost laughed at what they were trying to claim was a transmission leak. I will certainly continue to come back.

The repair process was smooth and well organized. The staff was friendly and helpful, and the final…read moreresult exceeded my expectations.

I came into Christian Brothers Automotive on Town Center with some pretty serious engine trouble,…read moreand the team there took great care of me from start to finish. Will helped me every step of the way--he was knowledgeable, transparent, and took the time to explain my options so I felt comfortable with the decision. I ended up not going with the full engine swap, but the entire process was handled professionally and efficiently. The communication throughout everything was excellent, and I really appreciated how helpful and honest Will was. Overall, I'm very pleased with the service and the experience. I'll definitely be coming back to Christian Brothers Automotive for any future automotive needs. Highly recommend! -Shaffer

I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

UPDATE: 2 months after repair the Check Engine Light came on for same issue. I reached out to the…read moreguys and they told me to swing on by when I can. I stopped in and they quickly confirmed the issue and the following day they had the new part in and replaced the part that was faulty - all covered by them - no charge to me. 5 Star! Original Review (April 6th) Was super pleased! Brought my Cherokee in and they gave me a free diagnostics on the spot - I set an appointment for two days after. They got me in, completed the repair, made recommendations and I was on my way. Super competitive pricing. Highly recommend.

Amazing group of people super understanding and very professional may I add super talented!!!!!…read more10/10 recommend.

Jeno's fixed the ball joints but didn't fix, or tighten the lower control arms and then somehow did…read morean alignment on my car. Thanks, Jeno's, you lost me as a customer! Too bad I can't give 0 stars. If I drove on the highway or in the mountains your shoddy work could have gotten me killed!

I trust Jeno's to get the job done right. Love their after hours drop off/pick up service. They've…read morebeen helping my family keep our cars running smoothly for years.

Mobile mechanic that doesn't overcharge? Check. Able to…read moresqueeze a smallish job in? Check. Will I call again? Check, Owner and an apprentice came out to me for a new starter. I paid for the parts up front, then labor after arrival. The work was fast, both were personable and funny, and explained another quirk of my new to me old car. From dead in driveway to driving to work in three hours.

TJ is awesome. Very communicative. Very fair price does great work. Got my mom's car back on the…read moreroad without a hitch. Thanks so much for working with me. I'm definitely gonna have you back for some more and I will recommend this guy to anybody hard worker! He allowed me to supply the parts and he installed them for me. Save me easily $1500 from taking it to a mechanic shop. Didn't leave a mess or anything and made a couple recommendation as well based on what he saw. Thanks Timothy!!!

I contacted Stop Shop (Todd) after Jiffy Lube rotated my tires and told me I had a week left on…read morethem. I was stressing out about the cost and expense. Jiffy Lube was going to replace but were unable to for a strange reason. I started doing research immediately and read about how honest Stop Shop mobile mechanic is and also the convenience of having him come out and do the work in my garage/driveway. Todd came out and told me my back brakes are fine and front ones are even better, that I have maybe years left. This was amazing to me, but I have read similar reviews as well. What a good guy and the least I can do is give a stellar review here. I wanted to pay at least a service fee, but it was out of the question for him. I put his number in my phone and will call when my wife's car needs brakes since we drive it much more. Will also tell friends and family about Todd and his company.

The service was amazing quick and prompt the communication was crystal clear the mechanic is truly…read morea man of his word I truly appreciate him our truck is running smoothly and the price was on point we will be using for family and friends Thanks a million Todd you're the greatest!!!!!!