Fairburn Rd Transmission has wonderfully quality and fabulous service. They went out of their way…read moreto get things done. I would highly recommend them.

I took my car there on Monday, it was ready on Tuesday. The staff is very professional and…read morefriendly. They were highly recommended, and I live in Jonesboro. Respectful and trustworthy. I found my new mechanic shop. Thank you Ansley, Bobby, Mike, and Max. You definitely have a new customer. When Charles referred you guys, I did not hesitate to bring my car there. Thank you for taking care of me. May God continue to bless you and your Business.

I've never written a review about an auto repair shop but this experience was exceptional so I had…read moreto share. My 2009 Honda Civic suddenly popped a Check Engine light and wouldn't shift out of 3rd gear. I thought "oh great, new transmission time and probably a couple grand". Which in reality probably means a new car because this car isn't even worth a couple grand. So I run my car to our normal repair shop but they said they weren't able to work on transmissions. After calling two other shops who said they couldn't get me in for another few days, I came across Abercrombie. Gave them a call on a Friday, mid-morning, and was told, "Bring it right in, we'll have it done today". So I bring the car in and I spoke to Russell, a very friendly guy, who gave me good news, that it likely wasn't the transmission itself but a clutch pressure switch. Russell also gave me an estimate of the repair cost and assured me they'd have it done today. A few hours later, I receive a call from Russell, telling me they were unable to order the part because the Honda delivery drivers were out on their routes already. So, the shop owner drove his own vehicle over to the Honda dealership to get the part to make sure they'd have my car done when they promised. Now THAT is going above and beyond, wow. I came and got the car and it's all fixed up and working. And the price was exactly what Russell had quoted me when I first called in. This is truly exceptional service, the way business ought to be done. I'm really grateful to Abercrombie for getting us back on the road and being so polite and professional. With that one experience, they've made me a customer for life and I will highly recommend them to anyone who needs transmission work.

Abercrombie transmission is a great little transmission company to rebuild your transmission I have…read morea car warranty they went through it and help me get through it I would definitely recommend this company to anyone

I must say that I had a great experience with AAMCO, Rick the technician was very forthcoming with…read moreme and let me know what was going on. Nick also was extremely helpful as well. I will go back to them again

Horrible service just trash job I took my Chevy up here for a transmission replacement brought the…read morevehicle home because it's a project car I'm working on from my stand point and my professional certified mechanic Brother inform me that this transmission among other problems after installing the transmission, it was done incorrectly and uncompleted. When I went there and asked for a manager or the owner, the employee proceeded to tell me " we're all in charge so just talk to me" I stay at the promise about the transmission that they had just installed a few weeks prior to the day, I was there the vehicle has not been driven from the second I open the hood and looked under the vehicle I could point out so many various things that was wrong on top of that The transmission leaking do not take your vehicle to them horrible work they will cause someone their life with the horrible work, God forbid The response from the employee, "we're all in charge so just talk to me," is also unprofessional and unhelpful. As a customer, you have the right to speak with a manager or owner to express your concerns and seek a resolution. I will be reaching out to our Attorney General's office and local consumer protection agency.

** I Feel Taken Advantage Of -- Deeply Disappointed**…read more I'm heartbroken and angry after my recent experience with J & C Auto on Bright Star Rd. in Douglasville. I brought my car in to have the front bumper replaced, and was **never told** it would cost an additional \$1,500-\$2,000 to have it painted. I was in constant contact with Juan (owner's son), and I totally feel as if he took advantage of me. When I arrived to pick my car up and saw that UGLY bumper, I was floored! And oh, he was VERY apologetic for "not telling me" the bumper came primed AFTER I'd already paid them \$1,100, but made zero effort, ZERO attempt to make it right and retain my business. He had the nerve to say out of his mouth, "Ma'am, we wanted to do our best to save you money and get your back to you as soon as possible." What??!! I am no dummy. I know what primed means. I know that many exterior car part replacements come primed, which is why I texted Juan while they still had my car to request a quote to replace my passenger-side mirror and SPECIFICALLY asked for a bottom line that includes the cost to paint it which, by the way, was a ridiculous amount! He actually tried to tell me it was that expensive because they have to 'program' it. Goodbye! What hurts even more is that I truly believe I was treated differently -- and unfairly -- because I came in alone as a woman. I had taken my car here once before in 2024, but that time my ex-husband was with me. The difference was night and day: the communication was clear, the pricing was fair, and I felt respected. This time, I felt dismissed and misled, like I wasn't taken seriously or worthy of the same transparency. No one should be made to feel like they're being taken advantage of because of their gender. I trusted this shop, and now I feel completely betrayed. Ladies, beware. Spend your hard-earned money at an auto shop that sees you, respects you, and won't prey on your ignorance or your wallet. Do better, J & C Auto.

I have been taking my car to J & C Auto for over 10 years of service. I drive a 25 year old car…read morethat has limited mileage on the vehicle. The lead mechanic/owner is very good at fixing what immediately needs to be fixed and outlining what has more time before it needs to be addressed. This helps me managing repairs over time instead of being hit with an astronomical bill. Most shops try to get you for every bit of work they can get in while they have your attention. J & C is not in the business of fixing every item that needs repair on your car if there is life on item they will make you aware and let you determine if you want to move forward. Being honest and truthful goes a long way with me. J & C auto displays this character.

This is a great place. They have great service and are very nice people. I had my oil changed there…read moreand they did not charge me a fortune.

I went to WIZARD with a problem, but it wasn't fixed. I went back and after going back for the SAME…read morePROBLEM, they said they fixed it but it isn't fixed again! But they charged me a lot of money! This place is not trustworthy and if you have a high-end car, they will charge you based on that high-end car and not fix the problem. I am not sure what the problem is with these people (maybe they don't like certain people) but something is suspicious about them. I contend that they didn't switch out the parts and just charged me for that issue because you will have the same problem. You can take your chances with them but I would look into another place to avoid the risk. I am not sitting here and the problem has gotten worse. Although I called to complain yet again, they were comfortable with me just contacting the authorities to try to resolve the issue. Make up your mind about using them, but in my opinion, I wouldn't. "They won" in my case, but caveat emptor (Let the buyer beware). Your money is hard-earned so go to someone you trust. Or, just take your chances!

This Aamco needs to be shut down. My 2016 Chevy with 74,000 miles was diagnosed by my fixed…read morescanner as having a problem with my transmission fluid temperature sensor. The mechanic never pulled my vehicle in the garage. He supposedly used his scan tool While my car was still parked on the lot where I parked it. I was then told I needed a new transmission for $7,000.00because they don't rebuild transmissions. I took my truck to another transmission shop that replaced the sensor and the fluid. For less than a $1000.00 This shop manager and mechanics are a bunch of idiots.

Do not take your vehicle here. There is NO quality control at all. I took my car in for a tune-up…read more and to check for oil leaks. I had a rear main seal leak. John quoted me $400. He called and asked if the vehicle had ever overheated because the valve cover gaskets were bad and leaking oil on the spark plugs. So he recommended I change the valve covers and gaskets, along with the spark plugs. $1,200 now. I get the vehicle back, now it is leaking oil and transmission fluid. So took it back. The rear main seal is still leaking and there's transmission fluid all over the pan underneath. John said, "we also did a transmission flush." I know on vehicles with over 200,000 miles, you DO NOT flush the transmission. I never asked for a transmission flush. He said he would put together a price to fix the leaks and never got back to me. I took my Honda to the dealership and they quoted me $2,500 to change the rear main seal. Another lady showed up after work who lives in Alabama, and was told her car would be ready. It had not been looked at yet, so she had to drive 3 hours with bad brakes. DO NOT GO HERE. Save yourself the heartache.

I contracted with Steven last August to fix the air conditioning in my truck; he gave me a year…read morewarranty on the work (parts and labor); verbally of course so I don't have anything to fall back on in writing (my mistake). After I paid him upfront for the parts (didn't have an issue with that) on August 22, I was told he would have the parts by Tuesday the 9th of September (18 days after supposedly ordering them, but okay)... I texted him on Wednesday the 10th asking when I should expect him. He texted back said he had been sick and asked if Friday the 12th would work. Told him sure. Friday comes and he doesn't show. I text him back and no response. This continues through the ENTIRE following week with no response from him. He finally shows up on the 19th (nearly an entire month after we first agreed he would do the job). I paid him via CashApp for the labor and figured that was the end of the situation. When he left, I was happy, finally had some air conditioning in the truck. My happiness was short-lived, because by Monday it was back to blowing hot air (no freon). So of course, I texted him and finally Wednesday the 24th he said he would try to get to me by the weekend (26-27 September), of course that didn't happen. He texted me again on the 29th saying he would "try and make it today".... Finally on the 30th of September he made it back over to redo his work. Everything since then was fine until last Sunday, May the 17th. The AC started blowing hot air again (obviously the system has sprung another leak). I've attempted to contact him via text every day since then with absolutely no response. Oh, and for those of you wondering why I'm texting him instead of calling, he doesn't answer the phone and hasn't even bothered to set up a voicemail. If you have an AC issue, find someone else. I'm fed up with this nonsense. Thinking about small claims court, but at this point I just need some AC.

Steve is awesome. Showed up on time and fixed my riding lawnmower and gave me some great tips on…read morehow to self-manage it moving forward. Thanks Steve!!!

I made an appointment for a Monday morning which is usually a busy day for auto shops, but they got…read moreto my car right away and quickly texted me a detailed breakdown of their findings. The repair wasn't cheap but it did come in well under the estimate. My cars' issues were accurately diagnosed and correctly fixed. I'm quite happy with my experience. Btw, don't let the appearance of the business or the neighbourhood discourage you. I consider it a positive thing when I'm not being overcharged just to pay for a shiny new facility. The people were friendly and professional, and the shop area was clean and efficient. I'll definitely return when my next repair is needed.

I have gone to Bright Star several times and they have never done anything right except a oi chang…read more They have giving me more problems and headache. They have so many ants that I had to leave my car a few days and my car was infested with ant. so said oh yay we have ants you just have to get ant traps, that's is what we have to do. I said Really!!!!! is that right. why wouldn't they spray their business. You couldn't pay me enough to work there if I had to put ant traps in my car all the time. I will not trust them any more and I would suggest you don't either. they don't fix your car just so you come back to spend more money, what a joke.