I have used them for a couple years for a service and repair on a Vanagon. My last experience…read morewas pretty bad. They missed alot of work that needed to be done and I wasn't informed. The work id did have them do, they used the wrong parts. It all came to light when a vehicle inspection was done for a buyer. They admitted they missed alot over the couple years I've used them. If you want excellent VW service and repair use No Name Garage in Eugene. Those guys know their vehicles and won't steer you wrong.

My car needed a simple piece replaced(which will take less than 10 mins). I even had the new part…read moreon me, so I really just needed 10 mins of garage time. When everywhere else quoted me like 70-80 dollars, Rocky did me solid. They were quick with the job and honest with the price! I'd recommend this place to anyone! (Picture is my proof of service)

Always great work, great pricing, she gets the job done quickly. Total value if you need a mobile…read moremechanic

Quick response, great service, and super convenient and accommodating. Nicole was very friendly and…read morecommunicative, and she quickly coordinated with us over the weekend to get our car fixed by monday. She offers 24/7 service and very reasonable prices! Definitely our new go-to mechanic.

Awesome and friendly guys! They know their stuff and won't haggle you. They listen and provide…read moregreat quality service. Highly recommend!!

Fair prices and the staff seem trustworthy. I've had some services done in the past and it has all…read moreseemed appropriate, and recently, I've gotten safety checks done here before driving an old car long distances, and they've never tried to sell me any services that were unreasonable. Clean lobby to wait in if you need to stay here while your vehicle is being serviced. The parking lot is tight but they are helpful if you need to call if there isn't a place to bring your vehicle at your appointment time. I would always come back here for service!

I was in the hospital but my friend drove my car to park it and the fuel filter went out anyways…read morenucks crew got my car fixed and we're so amazing to get me back to the beach. Thanks nicks auto body truly a blessing.

Nick took care of my daughter's car for me, I live in California and my daughter lives in Oregon…read more Nick gave me peace of mind when fixing my daughter's car.

Yeah, once again I had to go to London's for a repair. this time was shocks and struts amongst…read moreother things for my aging Mustang. As usual, Rob was right there to answer questions and provide info. I had to leave the car with them for ten days as I going out of state for the holidays. I was about 3 hours away when I received a call just verifying that my car was ready and they close at 5. The car runs great and I know when I give it to them the work will be done right. thanks guys!

Came on Monday right when they opened. I am a travel nurse and was in town for the work weekend and…read moremy care started over heating on the drive down. They squeezed my jeep in and got me back on the road and home on a little over 24 hours considering I had a cracked radiator. Kind and hospitable humans, great service! Not too expensive either and I love they email you a diagnostic panel to see what things need to be fixed and what can wait.

It is with great honor and pride to write a review for Trusty Auto Shop. Trusty auto shop is owned…read moreby Chris, an experienced and well-known mechanic around Corvallis. I first met with Chris when I brought a 2016 Dodge Charger SXT where he did a spoiler install. He did such an amazing job, I threw a huge task on him: I asked him to install a Procharger system for my scat pack, route and wire my color changing headlight kid modification kid, install a new grill kit and modify one to allow for a sensor fit, put on my new wheels and tires, conduct an oil change, and tune the car. During this challenging task, Chris treated me like family. Many times I walked into his shop and the whole team always addressed me by my first name. I was able to come and see what was going on with the car and what was wrong whenever issues would arise. Chris acted as an advocate for me by calling numerous companies to answer questions about their products and is always educating himself. Everyone around ti own who knew my ride was at Trusty's knew it was in good hands with Chris, his reputation speaks for itself. There is absolutely no one else I would trust with my car than Chris, his family, and his team. The e amazing customer service, large amounts of knowledge, and heart put into the vehicles is the reason I will continue to return. When you call Trusty's, you aren't just asking for a job, you're asking for a driver advocate, mechanic, and more.

My experience with Trusty Auto Repair was bad. I would not recommend them…read more Summary: * Poor communication and customer service * Work was done without quoting a price or getting my OK * A used part was used in the repair without telling me in advance and without giving me the option to go with a new part. If there had not been a problem with the part, I would not have known about it until I picked up the car * Took three full days to complete work * REFUSED TO TAKE MY CREDIT CARD BECAUSE I "HADN'T BEEN NICE" AND MADE ME PAY $1740 IN CASH TO GET MY CAR BACK. I made an appointment a week in advance (they don't seem to be very busy; they had openings every day of the week) and dropped my car off at 8:30 AM, as agreed. I waited for a call; after 4 hours I called and was told that they hadn't even looked at my car yet. They said they would call back in an hour... an hour and a half later, I called again and learned that they had gone ahead and done a brake job ($275 parts, $180 labor) without quoting me a price or getting my OK. They diagnosed a sound I had been hearing as a bad ball joint and steering knuckle, but because they had started so late, they had to keep my car overnight. The NEXT day, no call from them. I called at 2 PM for an update. They said they were still waiting for a part. At 4:45 PM, Chris the owner called and said that the used part they had received was damaged and unusable. OK, that can happen, but again, if they hadn't wasted half a day, maybe this could have been resolved by now. BTW, this is when I found out they were putting a used part in my car. They kept my car for a SECOND night. The THIRD day, no call from them. I called at noon and was told they still didn't have the part, they were expecting it that afternoon, but my car might not be ready until the following today. I was upset and said they should make my car a priority as they had already had it for two and a half days. The guy at Trusty said, "there's nothing we can do." I said, sure there is, you can tell me that as soon as the part comes in, you will install it because I have been waiting so long. Nope. At 3:45 PM, Chris the owner calls me and tells me that my car is ready - BUT I will have to pay cash. When I asked him why, he said, "you haven't been very nice". When I picked up the car, I asked if he was requiring cash as punishment for complaining about the poor service. Chris just smiled - I'll take that as a yes. He certainly didn't deny it. Chris told me that he has had a lot of problems with people paying by credit card and then telling their credit card company to withhold payment because of a problem with the service performed. That is certainly a red flag - "a lot of problems" with people saying that Trusty Auto Repair's work was not acceptable. That has to make you wonder. Banks don't withhold payment lightly. Fortunately, I was in a position to be able to pay $1740 in cash - if you are not, you might not want to take the chance that Chris won't like your attitude, either. There are a half dozen other repair shops in Corvallis that can do the same work faster, certainly no more expensive and without having to worry that the owner will hold your car ransom because you had the nerve to speak up about poor customer service. I will be using one of them from now on, and I recommend you do the same.

In my 50+ years of owning vehicles, this is the most competent, conscientious and ethical mechanic…read moreto have ever worked on my vehicles.

Just recently had my radiator replaced as well as my upper and lower coolant hoses and a new…read morecoolant tank on my 2004 Mercedes-Benz E320 sedan. Charlie was very quick and communicative and they finished my car in not even two days, All while being packed with lots of other work to do. Honest and quality work and a great guy running it. highly recommend.

I just realized that I never posted my John's review from 2 years ago! Sorry guys!…read more We're from California, and our used Honda has always had an issue with acceleration. We've spent lots of money at the Dealership back home trying to resolve the hiccuping it does whenever we accelerate. We're up here for a wedding and after 1500 miles, it was the worst it's ever been. We were afraid to drive it around town, let alone the drive home! John's took one day and significantly less than we'd ever paid in LA to fix the problem completely and permanently. *It's been 2 years now, and a car I thought would always hiccup has not hiccuped once since we got her back from John's. It's amazing.

I came in because my car got stuck in a highway and I got towed I came and they said that they will…read moreget it to run again but I got it worse than when it was running I don't know what they did but they made it worse