My hair dresser refused to cut it to the length I wanted. I left with both sides being different lengths and not as short as I asked (it's like 3 inches longer than I asked - I was told it would bounce up but it does not) The haircut was rushed and my hairdresser talked mostly about blowing noses and coughing bc of allergies. Don't come here if you know what you want, they won't give it to you. read more

I came in at a perfect time, there were no line or wait. This is my first time at this location. I came to see Jade. She is polite and friendly. She understands my hair type, which is Asian hair, thin and straight. 10/10 highly recommend and I would be happy to see her again. read more

Great Clips - My Hairstylist Jade - Hair Salons Near Me - Austin, Texas

I gave this place three chances (shame on me). They mess up every time. They assume you wear a certain hairstyle and cut your hair accordingly without asking. Currently on my way to get my hair fixed. read more

Good haircut if you're looking for a solution to needing a haircut. No frills. But don't get me wrong, nothing bad either

Ruby , a stylist , here is rude short and has horrible communication. Would not recommend anyone dealing with her. Others stylist are great , she needs training . read more

Great service, friendly and professional stylists. Will definitely make this my regular haircut location.

"Swing bob" cut & hair expert alert!! Just wanted to share this very helpful info in case you're on the hunt for a new hair stylist. His name is Gerald & works at the Great Clips Westgate location. Let me repeat that..GERALD, GERALD, GERALD!! :))) He really listens when you're explaining the cut you're going for and then he does his hair magic and makes you look fabulous every.single.time! I usually wear my hair in a short "bob" cut because it's not only easy to maintain, it's also a stylish cut and you would think that this cut would not be hard to mess up BUT that's not always the case. When I went to Gerald and explained I wanted a "LOB" aka long bob..Gerald gave me my "lob" & I swear I walked around just swinging my hair to show off my new awesome haircut!! Thank you Gerald for doing your hair magic!! -Rebecca out read more

Great Clips - Hair Salons Near Me - Austin, Texas

See all

I've been getting my haircut with Vanna for over 15 years. Always exactly what I want. Very talented. She is now a stylist at the Westgate Great Clips. Highly recommended! CW read more

the haircut was butchered. When I asked for corrections to it, she pushed back saying that would be a whole new haircut and there was certain things she just would not do. She went through the entire process too quickly (maybe about 10 mins), and I can still see longer hairs on top that she missed. Flollow Up: I washed my hair afterwards and it's worse than I thought. Definitely the worst haircut I've ever gotten. I wish I could get my money back for this. read more

I have been getting my haircuts exclusively from Linda Lopez for over 15 years and followed her to three stores. She is amazing. Always upbeat and gives the best haircuts anywhere. I am a perfectionist about my hair and won't go back if I get a bad one. Linda is magical. I honestly don't know how she does it. I go into the Austin Westgate Greatclips shop looking like Santa and come out George Clooney. She never misses. You will like Linda and her work. First class. I give her 10 STARS. Kent Ed J. read more

Sketchy business practices.. The star rating probably tells you everything you need to know but I have not had pleasant experiences with this location including their latest bait and switch tactics! They have offered several coupons over the last few months that offer haircuts for $7.99, but then expire in an OBSCENELY short amount of time! I think it's reasonable as a consumer to expect that the shelf life of a coupon should last more than 24-48 hours, unless it's an Amazon Prime "Lightning Deal." I've had two separate occassions where I've entered the shop within a few days of receiving a coupon only to learn it's already expired! I had planned to get a cut in late October with a coupon that literally expired the next day after receiving it! I went to the shop today for their latest stellar offer only to find out the coupon expired yesterday (less than 3 days after receiving) and I'd have to pay full price. There "Save for Later" messaging on the coupon email is extremely misleading! And there's no mercy when challenging this as the staff's hands are tied and the owner typically isn't willing to work with you. Net Net: If you get a coupon pay attention to the expiration date and SPRINT IN for your mediocre haircut immediately before it dissolves in a matter of hours. Sketchy at best, extremely unethical at worst. Read the fine print! read more

Easily best bang for your buck when it comes to haircuts. I can't speak for all Great Clips, but this one has earned my business until further notice. I used to spend twice as much for often lesser cuts at Birds. Plus Linda will talk your ear off! Easy chats with easy laughter. read more

Great Clips - Hair Salons Near Me - Austin, Texas

Rubi was rude. As a guy, she said I shouldn't have came to a salon because it was meant for women and I should have went to a barber shop instead even though a lot of other guys were also waiting in the waiting room getting their haircut. I wasn't able to style my hair I want to and couldn't use any other recommended products the store had. I did not enjoy how she was quick to shoot me on things I had to say and didn't like how her customer interaction. read more

Terrible! They charged $25 for my 4 year old sons haircut. I'll let the pictures speak for themselves. Looks like anyone can cut hair now a days. read more

See all

Luckily what I ended up with was roughly what I was trying to get because the stylist did not ask any questions beyond some semblance of length. Maybe the guy is a mind reader and you'll be so fortunate, maybe not. Pros: * Adequate haircut at the price I expected. Cons: * The guy who cut my hair didn't as any questions beyond length. Didn't ask me if I wanted product in my hair, didn't explain what product he was using was made of, etc. It dried out my hair and just made me look goofy so I washed it out of my hair when I got home. * Stylist obviously pissed off. You can be a human, cut hair and have a bad day, but damn. read more

Round Rock Crossing Great Clips is absolutely awesome! If you ever need to walk in and you don't just need a fade and buzz cut, ask for Padma. She was so good at what she did to my hair. I hadn't cut it since February and it was a Sunday. Needed a cut and decided to try this place. Tell the truth, I was a little nervous, but I thought, if it comes out kinda "not great", at least, I'll get rid of the old ends and such. But to my wonderful surprise, She did a FANTASTIC job! And they only charge $16. I had been paying way more for the same results. I'll be coming back for sure and telling everyone. : ) read more

Natalie and Jade are fantastic! She gave my mom the perfect pixie cut and gave me the perfect bang trim! She's attentive, careful, and very sweet! Give her a promotion! Haha! read more

The sign on the door says "Walk Right In", so I did at 10:34 on Tues Oct 18 2022 for a simple 10 minute easy in and out hair cut. There were 3 employees and zero customers inside the store. The employee with purple lips asked if I made appointment online? I said I did not. She politely says 3 or 4 customers are ahead of me and there will be about a 30 to 40 minute wait. I politely declined and left the store. My car was parked right outside the door. I waited to see how long until a customer showed up and a customer entered the store at 10:42. I left the parking lot at 10:51, and at that time no other customers had entered the store. I been going to that Great Clips for probably close to 15 years and never once have I been turned down when there were 3 employees in the store and no customers waiting inside the store. The sign on the front door says "Walk Right In" when it should say "By On-Line Appointment Only" read more

I kept telling the person cutting my hair it was too short, stop cutting it so short but she ignored and argued with me and now my hair is way too short. It's the shortest it's been in over 10 years. She kept parting it wrong to try to cover it up but I kept telling her that's not how my hair parts this isn't what I want it to look like. Now I look completely different, this isn't me or how I wanted my hair to look at all. Nor did they listen to my complaints whatsoever during the whole haircut. I've come here for years now but this was quite honestly the worst haircut I've ever had and I'll never be back. There's literally nothing they could do to bring me back. read more

Hair stylist it is good to listen to what your customers say. I told her I growing my hair out I just wanted it shaped and the ends trimmed. She cut way too much hair. It looks nothing like the picture I showed her. She was extremely rushed in her cutting. Kept shoving my head. She got hair all over me. Then kept hitting me with the blow dryer cord as she used it to try to blow all the hair clippings off of me. Now to go home and see what in the world I'm gonna go with my hair now...after I shower again to get the hair off. 1st and last trip to great clips. read more

See all

John is the best hair dresser in town. 5 stars for sure takes his time and cuts great hair men's or women. From. Dan read more

John did an amazing job! He was very polite, friendly and was very meticulous on my hair. He showed me and explained the product he used on my hair after the cut. He made sure I was more than satisfied before he finished! I love the ease of checking in on line although I didnt the last time as I was close to the salon. read more

I've been coming here for the last eight years and I always request Lulu for my hair cut. She has always brought a nice welcome to the establishment and makes sure, always meets my expectations. Great Clips's for sure has surrounded itself with some quality people. Kudos to Great Clips and Lulu read more

Great Clips - My kind of place when it comes to best hair cuts in Austin Texas - Hair Salons Near Me - Austin, Texas

I have been going to Great Clips at this location for 14 years or so. I went in there one Saturday afternoon and I got there around noon because I had put off having a haircut for a few weeks and I wanted to come in and get it done. I signed up at the register like usual, checked in by a woman I always see there and who has cut me and my son's hair several times over the years. I knew what I wanted but I wanted to find it in the haircut book to make sure the hairdresser had a good image to work from. They took my name and told it would be about 30 minutes. No problem, I looked at the haircut books for 5 minutes, then decided to walk outside. I knew they had my phone number because that was how they check people in. I walked up to the woman who had checked me in and told her I was going to walk around, I smiled and told her I was Laura number 1. I said this because another Laura had just walked in and I did not want her to be put in front of me on accident. I set my clock, went out and walked around and came back in 20 minutes. You can guess what happened. I see the other Laura, the 2nd Laura standing up after getting her haircut. I wait till she leaves. The hair cutter calls my name. I walk up and say "I am ready for my free haircut". He says what? I repeat what I said and then add, "you put that woman in front of me". He said with a snotty voice "you weren't here". "I said before I left I was Laura number 1 and you have my number why did you not call me? That woman was the 2nd Laura, I was first". He looked at me like he was having a fight with his friend. He did not treat me like a customer. He said back "did you tell us to call you?" No I told him "you are the business you are supposed to be the experts in customer service". I told them all, because now the whole room was watching including the woman/hair cutter I always see there, "I had worked in customer service 20 years and you don't do that". The woman said "but we told you the wait was 30 minutes" which is obviously a stupid thing to say because it seems they were ready to cut my hair in about 6 minutes after arrival and has nothing to do with anything. I said "I understand that and I do not mind waiting to get a haircut but this is different". Obviously I don't recall all of it now this was a month plus back. I told them more tips about good customer service. They came back with lame excuse after lame excuse of why they had effed up. No apology, no offers to make it up. The male hair cutter who was supposed to cut my hair threw his hands up in the air like he was disgusted!!!! He had the social and customer service skills of a cretin. That was it I said "i don't want a haircut, I am leaving I have been coming here 14 years but that's it" I left and I am not coming back. This place is ghetto. If your the business owner and your losing money-you now know why. If a customer is not happy because someone was put in front of her are your employees trained to argue, throw their hands up in the air and come up with any lame thought that comes in their head? Because that is what I GOT. read more

I haven't had fancy hair in a while, so I've always gone to the discount cutters to trim my hair every so often. Typically, I'll head to this Great Clips because they're fast and convienent and there is barely any wait time. Also, the prices are pretty good. You can almost be in and out without too much hassle (and the stylists don't try to sell you crap shampoo like at some fancier salons). But why do I give this place only 3 stars? I have had one majorly bad experience that really turned me off from this location. My current requirements for a haircut consist of trimming X amount of inches straight across. So I go in and I have a lady with an Eastern European accent who was really pretty nice. I had an interview the next day, so I wanted to trim off some of my damaged ends. So she cuts my hair in about 10 minutes and I'm out of there and running errands the rest of the day. However, when I was out I kind of noticed the weight of my hair was different on each side. Hm. Maybe I was just imagining things? I just got a hair cut, so obviously my hair wouldn't weigh the same. But when I get home, this strange lopsided feeling I had been feeling all day turned out to be that my hair on one side was about an inch longer than the hair on the other side. I confirmed this by putting my hair in pigtails and lo and behold, one side was definitely longer than the other. So I go back and she doesn't believe me until I show the manager one end versus the other. The original cutter fixed the hair, but still had to cut more off than I wanted in order to fix her mistake. I'm guessing that you get what you pay for, but then again, I thought a straight across trim was one of the easiest things you could do! read more

Great place for military haircut! Staff is friendly , lots to do and eat nearby! Location is awesome i have been here several times and allways consistant service. read more

Great Clips - Hair Salons Near Me - Austin, Texas

John did an amazing job!!! I let him know I was growing out my hair and wanted a trim he got rid of my dead ends and left my hair looking healthy and vibrant. He lathered my hair in product to help repair it, and advised on what products to use. read more

I was in DESPERATE need for a trim and didn't really want to pay more than $35 to get it done anywhere, so I figured Great Clips was the way to go. When I called to try and make an appointment, I was told it was a Walk-In basis only so I was a little hesitant to go at first because Walk-In usually means "You're going to have to wait 30 minutes or more". However, that wasn't the case here at all. It was Monday at around 6ish when I showed up and was acknowledged right away. The assistant manager was very friendly and checked me in. She offered to wash my hair for an additional $4, so I said "why not?" and I am SO glad I agreed to do it because it was awesome! I have some crazy, crazy hair and she understood where I was coming from. Not only was she really friendly, she was very knowledgeable. Throughout the entire time I was there, she kept the conversation going & definitely gives a good vibe. I've been to a few salons in Austin and never had an experience where I was happy with the entire visit (those salons were also about 3 times more expensive than here). The stylists elsewhere usually don't talk or really listen to what I want done. I got my hair washed, trimmed and relayered while having a good experience all for just $18! Ask for Victoria! You won't be disappointed :) read more

I have been going here for almost a year and usually pay $12 because of the military discount I receive. Today I went and Gabriel cut my hair and just flat out said "oh we don't do military discounts". So needless to say I won't be back. I guess the $3 extra you made was worth it not to provide a discount that I've been receiving for almost a year now. read more

John did an amazing job! He was very polite, friendly and was very meticulous on my hair. He made sure I was happy and satisfied! Definitely recommend!! read more

First cut was great here. Today I got an really old guy (thick glasses) that reeked of smoke and decided to go way shorter than I asked. Time to find a new spot I guess. read more

Went in because I was having professional photos taken the next day and couldn't afford to go to my normal salon. I was nervous going into it and almost walked out and gave in to the salon next door but they called my name. I should have listened to my gut. I needed to get a few inches trimmed, from my shoulders to mid neck. I wasnt expecting the greatest hair cut of my life for $14. The woman who cut it (slightly older asian woman) did cut it the length I asked, but while it was wet and without considering the my hair is slightly wavy. So once it dried, it ended up at my jawline. I now have to straighten my hair or it will be closer to my lip line. Now, instead of having a cute wavy cute, I'll have to straighten and pull back the sides. Do youself a favor and just shell out the extra cash for a true salon. read more

Great Clips - Hair Salons Near Me - Austin, Texas

Perfect bangs! I was feeling a bit old and puffy today, so decided to get my hair cut to lift my spirits. I had just come out of Yoga and saw that there was a Great Clips just across the parking lot. I was a little nervous when I saw that the price for a haircut was only $14 but went ahead and sat down. The woman who cut my hair was Ofelia (pretty name!). I explained to her that I had been hacking away at my hair for about two years so it was an uneven mess. I told her how I wanted my hair (short rounded bangs and face-framing layers), and she gave me the best bangs I have ever had. She also cut the layers so they fall softly around my face. She was also very nice to me. I will definitely be going back to her. Her great service and execution of the exact haircut I wanted lifted my spirits today. I had to go grocery shopping afterward and a man said, "You have amazing hair!" Thank you so much. read more

The most unfriendly stylist ever. He said his name was John. He thought it was more important to speak to another stylist, not customer friendly and did a very poor job. All he seamed to do was suck on his sucker. Very disappointed. read more

John has cut my hair twice now and I love it. I have spent everywhere from $15 to $80 to get what I describe as a shag haircut. John is the only hair cutter that understands what that means. I now won't go anywhere else. He's great! I've had so many compliments on this cut and I'm happy to recommend John every time. Thank you John! read more

Good spot, can check in online to avoid line. Just be careful who cuts your hair, lulu always does mine and she is outstanding. Won't let anyone else touch my hair. read more

Elaina did a positively excellent job on my haircut. I have curly, unruly hair and she tamed the beast by shaping and snipping away. I love the cut, Elaina and I WILL be back! read more

Just needing a trim on our long locks, my boyfriend and I went into this place not looking for anything fancy just a few inches off the bottom. Well, the people working there don't look like the typical hair dressers but OK let's overlook that. The one guy that cut my hair had a big belly that kept coming very close to my face just by sheer size but he knew his stuff. He was careful not to be over zealous and cut off more than I wanted. I had him cut off a little more and he then French braided my hair afterward. My boyfriend had...well a scary woman in desperate need of waxing her chin. I think she had more hair than he does there. A few teeth missing to go along with her bed hair. She cut off just an inch and was chatting with him non stop about not cutting his beautiful locks anymore. I could see he just wanted to be done and get out of there. We were there not long at all and it cost us with tip about $25 total for both of us. They did a good job and we'll be back. I would have given them 5 stars but well you know why. It was entertaining to say the least and not the usual trip to a salon. If you're looking for it, it's in the Central Market shopping center to the left, right behind the old Borders. read more

Horrible. I have never been to a Great Clips before. I was looking for a mid priced chain because I have had good experiences in the past. They were completely unprofessional and when I asked for him to measure my hair for locks of love he took a quick glance and said it wasn't long enough. I asked him to measure and he refused. I had measured twice at home both times I was a little past 10in. I had pictures with me that he completely ignored. I wanted to get it very short but after telling him twice to go shorter I gave up. I asked for layers and got none. I didn't think what I wanted was that difficult. If you want anything other than a 5 minute straight cut then you'll be fine although I would not go to this location. Horrible customer service. Now I know. read more

Walked in looking like Tobey Keith, walked out looking like Sheldon from The Big Bang Theory! All I wanted was a trim of my longish hair, which I explained in detail to Lulu, my "stylist". Nope, didn't happen. What took me 9 months to grow out, Lulu destroyed in 10 minutes. To add insult to injury, when I got home I noticed THE HAIR ON MY RIGHT SIDE WAS 1 INCH LONGER THAN THE LEFT SIDE! Seriously??!! How is that even possible to do?! Oh yeah, before cutting it, and without asking my permission, Lulu sprayed some white liquid "conditioner" crap in my hair that smells like week old mule milk. It still stinks! I can't wait to get home to wash it out. Everything the other negative reviewers say about this place is true, and then some. There's nothing "Great" about this place. And if by "Clip" they're referring to the money they'll clip you for, then yeah, that part is true. Stay away from this ridiculously unprofessional place...and specially Lulu. read more